Taylor C832 Service Manual page 82

All Models (Cont'd.)
PROBLEM
The upper platen will not stay in
the COOK position, but will stay in
the STANDBY mode.
The upper platen will not stay in
the STANDBY mode, but will stay
in the COOK position.
The upper platen opens too
rapidly.
The display reads "UPPER
PLATEN STUCK".
The display reads "PROBE
OPEN".
The product is under‐cooked or
over-cooked.
The product is not cooking evenly.
Troubleshooting
PROBABLE CAUSE
The processor control is not set
properly.
Faulty wire connections.
Incorrect use of the STANDBY
button.
The orifice/check valve is incorrect
or missing.
The arm bearings are dirty.
The air cylinder is faulty.
Plugged air lines to cylinders.
The thermocouple or the motor
control board is faulty.
The release material sheet is worn. Replace the release material
The upper platen or lower grill
surface is not clean and/or has
carbon build‐up.
Incorrect cooking time.
Incorrect temperature.
The preset gap height is incorrect.
The heating zone is not heating.
The upper platen or lower grill
surface is not clean and/or has
carbon build‐up.
Release material sheet is worn.
Air pressure is not high enough.
The platen is not level.
The preset gap height is incorrect.
76
REMEDY
Check the time setting on the
processor control.
Repair wire connections.
Press the STANDBY button within
five seconds of lowering the platen
into the COOK position.
Replace the check valve.
Replace the bearings.
Replace the air cylinder.
Replace the air lines.
Replace the thermocouple or the
motor control board.
sheet.
Closing procedures must be
followed to properly clean the
upper platen and the lower grill
surface, and to remove carbon
build‐up.
Reset the processor control for the
correct time (check the Operations
and Training Manual).
Adjust the processor control to the
proper setting.
Regap the grill.
Repair/replace the heater.
Closing procedures must be
followed to properly clean the
upper platen and the lower grill
surface, and to remove carbon
build‐up.
Replace release material sheet.
Adjust air pressure to 30 psi.
Relevel the platen.
Regap the grill.
McDonald's Intelligap Grills