Cisco D9865 Installation And Configuration Manual page 166

Alarm Messages
Alarm Set Message
LNB PS LNBPS: Over
Loaded
LNB PS LNBPS: Short
Circuit
DiSEqC DiSEqC Hardware
HW Fault Fault
Signal Audio Muted due
Quality to RF noise
Signal Unstable RF
Quality Signal
Signal Poor Quality RF
Quality Signal
Transport PTI lockup
Processing
DL APP Flash Write
Write/Erase Failed
Fault
Boot Host KB not accessible
Boot Host FLASH Not Found Flash memory not
Boot Host BOOT Invalid
Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide
6-8
Cause Remedy
LNB power overload Clear alarms, check
due to a hardware or LNB and wiring. Notify
wiring issue. Cisco customer support
if the problem persists.
LNB power overload Clear alarms, check
due to a hardware or LNB and wiring. Notify
wiring issue. Cisco customer support
if the problem persists.
Unable to send DiSEqC Clear alarms, check
commands to external LNB and wiring. Notify
equipment. due to a customer support if the
hardware issue. problem persists.
Ensure LNB power is on
(even if using external
LNB power) and
DiSEqC is enabled.
RF Signal quality is Check RF settings,
poor due to interference re-aim dish, and add
or signal level issues. signal amplifier.
Signal lock status is Check RF settings,
toggling frequently. re-aim dish, and add
signal amplifier.
Signal is locked but Check RF settings,
BER is beyond muting re-aim dish, and add
threshold. signal amplifier.
Programmable transport Clear alarms, reset unit,
input module stopped and notify Cisco
processing any data customer support if the
packet. due to a problem persists
software issue.
Downloaded None. Fault will reset in
application CRC check 30 seconds. Notify
failed or failed to write customer support if the
application to flash. problem persists.
KB is not detected by Clear alarms, reset unit,
Boot code due to a and notify customer
hardware issue. support if the problem
persists.
Clear alarms, reset unit,
detected due to a and notify customer
hardware issue. support if the problem
persists.
Boot software cannot be Clear alarms, reset unit,
read from memory and notify customer
correctly due to a support if the problem
hardware issue. persists.
Chapter 6 Service and Maintenance
Severity Clear Message
Minor
Minor LNBPS: Off
Minor None. It automatically
clears after a few
seconds.
Minor Audio Unmuted
Minor Signal Quality Fault
Cleared
Minor Signal Quality Fault
Cleared
Minor PTI running
Major None.
Major
Major
Major BOOT passed
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