Cisco D9865 Installation And Configuration Manual page 160

Alarm Messages
Alarm Set Message
Program Channel requires
Not Auth an athorization key
Program Channel is blacked
Not Auth out
Program Channel uses an
Not Auth unknown CA
system
Program Channel
Not Auth authorization
refused
Program Channel requires
Not Auth an IRD with CA
support
Program Channel requires
Not Auth the PE to have an
ISE
CAM/CI Initialization Fail
Slot Status
CI Status Program Not
Scrambled
Shutdown DL APP REBOOT New application is
Event
Shutdown J2C Failure
Event
Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide
6-2
Cause Remedy
The unit does not have Contact your (uplink)
an authorization key. service provider to
determine whether you
are authorized to
receive the current
program.
The blackout code does Contact your (uplink)
not match. A minimum service provider to
of one blackout code determine whether you
must match. are authorized to
receive the current
program.
The non-Cisco
approved conditional
access system is not
supported.
The ISE UA does not
match factory
configuration.
The conditional access Obtain an IRD with CA
system is not supported. support.
The in-board security Clear the alarms, reset
element is not present. the unit, and notify
Cisco customer support
if the problem persists.
CAM is damanged or Re-insert the CAM
not fully inserted.
All elementary streams Re-insert the CAM
for the selected service and/or ensure you have
for descrambling were the subscription rights
not descrambled by the for the smart card.
CAM. This is caused by
the CAM software
crashing, or that you do
not have subscription
rights for the smart
card.
Clear alarms, reset the
downloaded and the unit, and notify Cisco
system requires a customer support if the
reboot. problem persists.
An internal system Clear alarms, reset the
error. unit, and notify Cisco
customer support if the
problem persists.
Chapter 6 Service and Maintenance
Severity Clear Message
Minor Channel is authorized
Minor Fault Reset
Minor Fault Reset
Minor Fault Reset
Minor Fault Reset
Minor Fault Reset
Minor CAM Operation OK
Minor Descrambling OK
Major None.
Major None.
OL-31085-01