Troubleshooting - BEA LZR-MICROSCAN T User Manual

TROUBLESHOOTING

General
Hub LCD is not on
No "CLEAR AREA"
during setup
No Floppy Disk after
setup
Door(s) will not
open/close
Door(s) keep
recycling (ghosting)
Cap LCD screen
Orange flashing LED
on Sensor - reference
Hub for error
Door never reaches
"Hold Open" or
"Off" states
Hub Environment
error
Visible Monitoring
indication LED does
not flash.
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Troubleshooting tools can be viewed on Hub LCD within Menu 3 (DIAGNOSTICS).
No input power
Bad power
Faulty hub
Sensors not discovered
Learn failed
Door control issue
No inputs/outputs connected
Knowing Act turned on
Incorrect wiring
Incorrect monitoring settings or
wiring
Approach-side sensors going into
detection
Home Switch not "making" at
door-closed
Learn required
height/angle
EDPS
BUS config
boundary
lost message
Not using On / Off / Hold Open
Switch
Voltage too high/low
Temperature too high/low
Monitoring installation/set-up
error.
Sensor and/or wiring malfunction.
Verify power supply connection.
Verify power supply. Power from BEA power
supply.
Replace hub.
Verify sensor harness connection.
Perform new Learn.
Verify Home Switch is functioning properly.
Verify door control is operational with nothing
wired to it.
Verify all connections are secure (sensors and
On/Off/Hold Open switch must be connected).
Turn Knowing Act off or use Knowing Act
devices.
Verify wiring from hub to door control.
Verify monitoring settings and wiring.
Adjust approach-side sensors Activation
Distance and/or motion sensor.
Adjust Home Switch and verify proper wiring.
Perform re-Learn.
Sensor mounted too high or adjusted too close
to door.
Verify handedness (right- or left-handed) for
correct orientation.
Door did not open or reach full-open during
Learn.
Number of doors configured incorrectly.
Sensor masked by foreign object.
Loose or broken sensor harness.
Wire existing On / Off / Hold Open switch
to jumper or plug BEA On / Off / Hold Open
Switch into hub.
Verify power supply voltage, power from BEA
power supply.
Envionment may be too cold/hot for hub
operation.
Verify door control is capable of monitoring
and the sensor monitoring wires are properly
connected to the door control.
Verify monitoring is active in the sensor settings
(high/low for each door control).
Replace the sensor.
75.5753.15 LZR-MICROSCAN T 20180720 75.5753.15 LZR-MICROSCAN T 20180720