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TROUBLESHOOTING
ORANGE LED flashes 1 x.
E1
1
ORANGE LED flashes 2 x.
E2
2
ORANGE LED flashes 4 x.
E4
4
ORANGE LED flashes 5 x.
E5
5
ORANGE LED flashes 8 x.
E8
8
ORANGE LED is on.
RED LED flashes
quickly after an
assisted setup.
RED LED lights up
sporadically.
The LED and the LCD-
display are off.
The reaction of the door
does not correspond to
the LED-signal.
The LCD or remote
control does not react.
6
The sensor signals
an internal fault.
The power supply is too
low or too high.
The sensor receives
not enough IR-energy.
The sensor receives
too much IR-energy.
The sensor is disturbed by
external elements.
IR power emitter is faulty.
The sensor encounters
a memory problem.
The sensor sees the door
during the assisted setup.
The sensor vibrates.
The sensor sees the door.
The sensor is disturbed
by external conditions.
The sensor is protected by a
password.
Replace sensor.
1
1
Check power supply
(in the diagnostics menu of the LCD).
2
Check wiring.
Decrease the angle of the IR-curtains.
1
Increase the IR-immunity filter (values >2.8 m).
2
Deactivate 1 curtain.
3
1
Slightly increase the angle of the IR-curtains.
2
Decrease the IR-immunity filter (values 1-3 <2.8 m).
1
Eliminate the cause of disturbance (lamps, rain cover,
door controller housing properly grounded).
1
Replace sensor.
1
Cut and restore power supply.
2
If orange LED lights up again, replace sensor.
Move the IR-curtains away from the door.
1
Install the sensor as close to the door as possible.
2
If needed, use a bracket accessory.
Launch a new assisted setup.
3
1
Check if the sensor is fastened firmly.
Check position of cable and cover.
2
1
Launch an assisted setup and adjust the IR angle.
1
Increase the IR-immunity filter to value 3.
2
Select presetting 2 or 3.
1
Check wiring.
1
Check output configuration setting.
Check wiring.
2
1
Enter the right password. If you forgot the code, cut
and restore the power supply to access the sensor
without entering a password during 1 minute.
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