Troubleshooting - BEA EAGLE Quick Start Manual

Unidirectional activation sensor for automatic, pedestrian doors
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TROUBLESHOOTING

The door remains closed.
LED is off.
Door does not react as
expected
Door opens and closes
constantly
Door opens for no
discernable reason
LED flashes quickly after
unlocking
Sensor does not respond
to the remote control
Page 6 of 8
Sensor power is off.
Door control setting (F2) is set
to 3 (closed).
Improper output configuration
on sensor.
Sensor is disturbed by door
motion or vibrations from door
motion.
It rains and the sensor detects
the motion of the rain drops.
In highly reflective
environments, the sensor
detects objects outside of its
detection zone.
In airlock vestibules, the sensor
detects the movement of the
opposite door.
Sensor needs access code to
unlock.
Batteries in the remote
control are weak or installed
improperly.
Remote control not pointed
correctly.
Check wiring and power supply.
Change door control setting (F2) to 1
(automatic).
Change the output configuration setting
on each sensor connected to the door
operator.
Ensure sensor is fixed properly.
Ensure detection mode is unidirectional.
Increase antenna angle.
Increase immunity filter.
Reduce zone size.
Ensure detection mode is unidirectional.
Increase immunity filter.
Install rain accessory.
Change the antenna angle.
Reduce zone size.
Increase immunity filter.
Change the antenna angle.
Change antenna.
Increase immunity filter.
Enter correct access code.
If you forgot the code, cycle the power to
access the sensor without access code.
Change or delete the access code.
Check batteries and change if necessary.
Point remote control at sensor.
75.5601.04 EAGLE 20240412

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