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Digi Support Services
The Digi Bulletin Board System
Digi provides an electronic bulletin board service (BBS) for our customers. This bulletin board
provides general and technical information about Digi's products.
The Digi BBS allows users to download software drivers as soon as they become available. There
is also a feature to allow users with problems or questions about Digi products to leave messages
to Digi Technical Support.
Using the Digi BBS is easy. Simply dial (612) 943-0550 or (612) 943-0549. In Europe, dial +49
221 9205211; in Asia, dial +65 735 2460. The bulletin board accepts calls at 1200, 2400, 9600
and 14.4K baud. V.32, HST 14.4, V.42 and V.42bis standards are supported, with full MNP
class 1-5 error correction and data compression.
The recommended modem communications parameters are 8 bits, no parity and one stop bit (8 N
1). Other settings may also work.
Download protocols include Zmodem, Xmodem, Ymodem, Kermit and others.
Internet FTP Server
Digi has set up an Anonymous FTP server for those with access to the Internet network. The ad-
dress is ftp.digibd.com. Log in as anonymous, and enter your E-mail address when
asked for a password. Drivers and installation tips are located in the /drivers directory. A
text file, download.doc, gives information on uncompressing the files after downloading.
Tip: Be sure to enter " bin " before downloading, to ensure binary transfer of files.
World Wide Web Server
Product information, manuals, new product announcements, programs, application stories and
more
can
be
obtained
through
the
World
Wide
Web.
Our
address
is
http://www.digibd.com.
DigiFACTs FaxBack Server
Manuals and technical information can also be obtained by FAX. To use the FaxBack server,
simply call (612) 943-0573 on a touch tone phone.
PortServer Terminal Server Ÿ Page 103
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