Digi Connect Wi-SP User Manual

Digi Connect Wi-SP User Manual

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Digi Connect® Family and
ConnectPort® TS Family
User Guide

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Summary of Contents for Digi Connect Wi-SP

  • Page 1 Digi Connect® Family and ConnectPort® TS Family User Guide...
  • Page 2 Information in this document is subject to change without notice and does not represent a commitment on the part of Digi International. Digi provides this document “as is,” without warranty of any kind, expressed or implied, including, but not limited to, the implied warranties of fitness or merchantability for a particular purpose.
  • Page 3: Table Of Contents

    Test the IP address assignment Sign in to the web interface Use a web browser to sign in to the web interface Use Digi Device Discovery utility to sign in to the web interface Hardware Rack Mounting (ConnectPort TS 16 models)
  • Page 4 Digi Device Discovery utility Remote Manager interface Web interface Accessing the command-line interface Remote Command Interface (RCI) SNMP Device administration Digi Connect and ConnectPort TS Family web interface Home page Menu Getting started System summary Apply and save changes Cancel changes...
  • Page 5 Administration Remote Manager monitoring capabilities Remote Manager device management SNMP device monitoring capabilities Supported RFCs and MIBs SNMP configuration Download a Digi MIB Supported SNMP traps Digi Connect Family and ConnectPort TS Family...
  • Page 6 Digi Connect ES specifications ConnectPort TS 8 specifications ConnectPort TS 16 specifications Wireless networking features Digi Connect and ConnectPort TS Family regulatory information and certifications RF exposure statement FCC certifications and regulatory information (USA only) Industry Canada (IC) certifications International EMC (Electromagnetic Emmissions/Immunity/Safety) standards...
  • Page 7: About This Guide

    About this guide This guide describes how to install, provision, configure, monitor, and administer Digi Connect and ConnectPort TS Family. The guide covers the following products: Digi Connect products: Digi Connect SP Digi Connect Wi-SP Digi Connect ME Digi Connect ME 4 MB...
  • Page 8: Important Safety Information

    For product support resources visit the following support pages: Digi Connect Family and ConnectPort TS Family serial servers For additional information, see the following resources: Online help and tutorials in the web interface for the Digi device Digi Wiki for Developers Digi Connect Family and ConnectPort TS Family...
  • Page 9 About this guide Where to find information Product information available on the Digi website, www.digi.com, and the Digi support site, including: Support forum Knowledge Base Datasheets/product briefs Application/solution guides Carrier-specific documents Digi Connect Family and ConnectPort TS Family...
  • Page 10: Digi Connect And Connectport Ts Family Features

    Digi Connect and ConnectPort TS Family features This section provides an overview of Digi Connect and ConnectPort TS Family features. User interfaces You can use the following user interfaces to configure, monitor, and administer Digi devices: Digi Remote Manager Web-based interface...
  • Page 11: Ip Protocol Support

    Digi Connect and ConnectPort TS Family features IP protocol support IP protocol support All Digi Connect and ConnectPort TS Family devices include an on-board TCP/IP stack with a built-in web server. Supported protocols vary by specific product and include, unless otherwise noted: Transmission Control Protocol (TCP)
  • Page 12 The Auto-IP protocol automatically assigns an IP address from a reserved pool of standard Auto-IP addresses to the computer on which it is installed. Digi devices automatically obtain their IP addresses from a DHCP server. If the DHCP server is unavailable or nonexistent, Auto-IP assigns the device an IP address.
  • Page 13: Realport Software

    HyperText Transfer Protocol (HTTP)/HyperText Transfer Protocol over Secure Socket Layer (HTTPS) Digi provides web pages that you can use to configure the Digi Connect and ConnectPort TS Family product. You can secure these web pages by requiring a user login.
  • Page 14: Encrypted Realport

    Unix. See the RealPort Compatibility OS List in the Digi Knowledge Base for a detailed list of supported operating systems. It is ideal for financial, retail/point-of-sale, government, or any application requiring enhanced security to protect sensitive information.
  • Page 15: Encryption

    Encrypted RealPort offers encryption for the Ethernet connection between the COM/TTY port and the Digi Connect and ConnectPort TS Family product. Encryption prevents internal and external snooping of data across the network by encapsulating the TCP/IP packets in an SSL connection and encrypting the data using the Advanced Encryption Standard (AES) security algorithm.
  • Page 16: Snmp Security

    Digi device. Configuration management Once a Digi Connect and ConnectPort TS Family device is configured and running, you may need to periodically perform the following configuration-management tasks: Copy configurations to and from a remote host...
  • Page 17: Network Connections And Data Paths

    Define the custom factory defaults that the devices use to restore factory default settings. Network connections and data paths Digi Connect and ConnectPort TS Family devices allow for several kinds of connections and paths for data flow between Digi Connect and ConnectPort TS Family devices and other entities. You can group these connections into two main categories: Network services, in which a remote entity initiates a connection to a Digi device.
  • Page 18: Network/Serial Clients

    DialServ: Connecting a DialServ device to the serial port. DialServ simulates a public switched telephone network (PSTN) to a modem and forwards the data to the serial port. The Digi device sends and receives the data over an IP network.
  • Page 19 Command-line interface (CLI)-based client connections CLI-based client connections are available for use when you establish a session with the Digi Connect and ConnectPort TS Family product’s CLI. CLI-based client connections include: ssh: Allows you to connect to a remote entity using the ssh protocol.
  • Page 20: Getting Started With Digi Connect And Connectport Ts Family Products

    Getting started with Digi Connect and ConnectPort TS Family products This section walks you through configuring an IP address and signing in to your Digi Connect and ConnectPort TS Family device. Assign an IP address Sign in to the web interface...
  • Page 21: Assign An Ip Address

    IP address from a group of reserved IP addresses to the device on which Auto-IP is installed. Use Digi Device Discovery or ADDP to find the Digi device and assign it a new IP address that is compatible with your network. When you plug in the device, Auto-IP automatically assigns the IP address. Auto-IP addresses are typically in the 169.254.x.x address range.
  • Page 22 To change the IP address from the web interface: 1. Open a web browser and type the current IP address of the Digi Connect and ConnectPort TS Family device in the address bar.
  • Page 23: Test The Ip Address Assignment

    1. Verify the Digi device is not powered on. 2. If desired, set up a permanent entry for the Digi device on a DHCP server. While this is not necessary to obtain an IP address via DHCP, setting up a permanent entry saves the IP address after the device is rebooted.
  • Page 24 To start the utility, select Start > All Programs > Digi > Digi Device Discovery > Digi Device Discovery. 6. From the Digi Device Discovery utility, locate the Digi device in the list of devices, and choose one of the following options: Double-click the Digi device to open the web interface.
  • Page 25: Hardware

    Specifications and certifications System status LEDs. For the Digi Connect ES, see the Digi Connect ES Hardware Setup Guide. For all other Digi Connect and ConnectPort TS Family products, see their Hardware Reference Manuals for hardware-installation details. Rack Mounting (ConnectPort TS 16 models)
  • Page 26: Rack Mounting (Connectport Ts 16 Models)

    This equipment is for indoor use and all the communication wirings are limited to inside of the building. Check equipment nameplate ratings before connecting to the supply circuit to avoid overloads that may damage over-current protection devices and supply wiring. As needed maintain reliable earthing of rack-mounted equipment. Digi Connect Family and ConnectPort TS Family...
  • Page 27 DC supply system grounding electrode conductor. In DC supply systems, the protective grounding wire must be a minimum 18AWG. The following image shows the ConnectPort TS 16 48VDC with a terminal block. Digi Connect Family and ConnectPort TS Family...
  • Page 28 Configuration, monitoring, and administration Configuration, monitoring, and administration This section provides an overview for configuring, monitoring, and administering Digi devices. Configuration capabilities Digi Device Discovery utility Remote Manager interface Web interface Accessing the command-line interface Remote Command Interface (RCI) SNMP...
  • Page 29: Configuration, Monitoring, And Administration

    IP packets to a network. It sends out a User Datagram Protocol (UDP) multicast packet to all Digi devices on the network. Digi devices that support ADDP reply to the UDP multicast with their configuration information. Even Digi devices that do not yet have an assigned IP address or are misconfigured for the subnet can reply to the UDP multicast packet and appear in the device discovery results.
  • Page 30: Web Interface

    Digi device. To access the command line from the Digi Device Discovery utility, click Telnet to command line. For example, you can issue the following command from the command line to set general serial configuration options: #>...
  • Page 31: Remote Command Interface (Rci)

    SNMP interface, titled Management Information Base for Network Management of TCP/IP-based Internets: MIB-II. You can also display the text of the Digi enterprise MIBs. The product page for each product on the Digi website provides a link to the Digi-provided MIBs for that product. See Simple Network Management Protocol (SNMP) for a list of supported MIBs.
  • Page 32: Device Administration

    SNMP device monitoring capabilities. Device administration Periodically, you need to perform administrative tasks on a Digi Connect and ConnectPort TS Family device, such as: Uploading and managing files Changing the password for logging onto the device Backing up and restoring the configuration...
  • Page 33 Digi Connect and ConnectPort TS Family web interface This section describes how to configure and manage a Digi Connect and ConnectPort TS Family device using the web interface. Home page Apply and save changes Cancel changes Online help Configuration through the web interface...
  • Page 34: Home Page

    Manage serial ports and connections Administer the Digi device Getting started The Getting Started section displays a link to a tutorial on configuring and managing Digi devices. System summary The System Summary page displays the details for this Digi Connect and ConnectPort TS Family.
  • Page 35: Configuration Through The Web Interface

    IP SettingsEthernet Uplink IP Settings (for Connect ES 4/8 SB with Switch) The IP Settings page allows you to configure how to obtain the IP address of the Digi Connect and ConnectPort TS Family device. You can use one of the following methods to obtain the IP address:...
  • Page 36 IP settings The IP settings for all Digi devices but Digi Connect ES 4/8 SB with Switch are as follows. Obtain an IP address automatically using DHCP: When the Digi device is rebooted, it will obtain new network settings.
  • Page 37 The LAN switch provides network connectivity for up to four network devices, in addition to the Digi Connect ES SB SW which provides four or eight isolated RS-232 serial ports. The default IP address for the LAN interface of the Digi Connect ES 4/8 SB with Switch is 192.168.1.1. The other network devices connected to the Digi Connect ES 4/8 SB with Switch share this same...
  • Page 38 4. Enable NAT and port forwarding for any protocols that must be forwarded to the LAN. See forwarding settings. You can also configure NAT and port forwarding from the command line; see the set nat and set forwarding commands in the Digi Connect and ConnectPort TS Family Command Reference. Network configuration is complete.
  • Page 39 5. Power on the Digi Connect ES 4/8 SB with Switch and all connected devices. Wi-Fi IP settings Use the Wi-Fi IP Settings page to configure how to obtain the IP address of a Wi-Fi-enabled Digi device. It has the same settings as the IP Settings page.
  • Page 40 Digi Connect and ConnectPort TS Family web interface Configuration through the web interface Wi-Fi security settings Use the Wi-Fi Security Settings page to specify the wireless security settings that the wireless network uses. Multiple security and authentication modes may be chosen depending on the configuration of the access point or wireless network.
  • Page 41 Digi Connect and ConnectPort TS Family web interface Configuration through the web interface Data Encryption: You an select multiple encryption methods. Use any available encryption method: Enables all of the methods. The capabilities of the wireless network determines the actual method used.
  • Page 42 Network Services Settings The Network Services Settings page shows a set of common network services that are available for Digi Connect and ConnectPort TS Family products, and the network port on which the service is running. You can enable and disable common network services and configure the TCP/UDP port on which the network service listens.
  • Page 43 Command-Line interface inaccessible. Supported basic network services and their default port numbers For Digi devices with multiple serial ports, the network port number defaults for various services are set based on the following formula: base network port number + serial port number The assumed default base is 2000.
  • Page 44 Remote login (rlogin) Allows users to sign in to the Digi device and access the command-line interface through rlogin. Remote shell (Rsh) Allows users to sign in to the Digi device and access the command-line interface through Rsh.
  • Page 45 Digi Connect and ConnectPort TS Family web interface Configuration through the web interface Default network Service Services provided port number Telnet Passthrough Allows a telnet connection directly to the serial 2001 port, often called reverse telnet. The format for this port number is as follows: 20<serial port number>...
  • Page 46 Note that if you enable this feature and the system from which you are connecting to the Digi device is not included in the list of allowed devices or networks, then you will instantly no longer be able to communicate or configure the device from this system.
  • Page 47 IP address that is controlled by Port Forwarding/NAT. Use port forwarding to connect from a Digi device to a RealPort device. For this type of connection to occur, your mobile wireless provider must be mobile-terminated.
  • Page 48 Enable Network Address Translation (NAT): Permit the translation and routing of IP packets between private (internal) and public (external) networks. Refer to NAT configuration options below. Some Digi device models permit the configuration of NAT instances for more than one network interface.
  • Page 49 (private to public) or inbound (public to private). Also, the DMZ Forwarding rule is not used if there is a local port on the Digi device to which the packet may be delivered. This includes TCP service listener ports as well as UDP ports that are open for various services and clients.
  • Page 50 For example, to enable port forwarding of RealPort data (network port 771) on a Digi Connect WAN VPN to a Digi Connect SP with an IP address of 10.8.128.10, you would do the following: 1. Select the Enable IP Routing check box.
  • Page 51 Initiating Host: The hostname or IP address of the network device which will initiate the tunnel. This field is optional. Initiating Port: Specify the port number that the Digi device product will use to listen for the initial tunnel connection.
  • Page 52 Ethernet speed to whatever value is desired. Or, if the other side is set for 100 Mbps, this side must use 100 Mbps. Duplex Mode: The mode the Digi device uses to communicate on the Ethernet network. Specify one of the following: half: The device communicates in half-duplex mode.
  • Page 53: Serial Ports Configuration

    1, 2, 5.5, 11. Serial ports configuration Use the Serial Ports Configuration page to establish a port profile for each serial port on the Digi Connect and ConnectPort TS Family product. The Serial Ports Configuration page includes the currently selected port profile for the serial port, detailed configuration settings for the serial port, dependent on the port profile selected, and links to basic and advanced serial settings.
  • Page 54 Instead of connecting a terminal to the console port, cable the console port to the serial port of the Digi Connect and ConnectPort TS Family product. Then using TCP/IP utilities like reverse telnet, network administrators can access these consoled serial ports from the LAN.
  • Page 55 Configuration through the web interface RealPort: Use RealPort to map a COM or TTY port to this serial port of your Digi device. The COM/TTY port appears and behaves as a local port to the PC or server. RealPort is also known as COM Port Redirection.
  • Page 56 The port numbering conventions shown in the TCP Sockets Profile also apply to UDP sockets. Not all port profiles are supported in all products. Supported port profiles varies by Digi Connect and ConnectPort TS Family model. If a profile listed in this description is not available on the page, it is not supported in the Digi Connect and ConnectPort TS Family product.
  • Page 57 Digi Connect and ConnectPort TS Family web interface Configuration through the web interface 1. Select Configuration > Serial Ports. 2. Click a port number from the Port column. 3. Click Change Profile. 4. On the Select Port Profile page, select a port profile option and then click Apply.
  • Page 58 Instead of connecting a terminal to the console port, cable the console port to the serial port of your Digi device server. Then using TCP/IP utilities like reverse telnet, network administrators can access these consoled serial ports from the LAN.
  • Page 59 TCP server and the other Digi device as the TCP client. Once you establish a connection between the two Digi devices the communication is bi-directional. To assign a Serial Bridge (Serial Tunneling) to a serial port on a Digi device acting as the TCP client (which initiates the connection to the TCP server): a.
  • Page 60 Digi Connect and ConnectPort TS Family web interface Configuration through the web interface TCP Sockets for TCP client (Automatic Connection): In a TCP client configuration, the Digi device server automatically establishes a TCP connection to an application or network device. See Automatic TCP connections (Automatic Connection) for more information.
  • Page 61 Digi Connect and ConnectPort TS Family web interface Configuration through the web interface e. Specify the destination TCP port number in the TCP Port field. The port number depends on the conventions used on the remote server or device. The following table provides the common TCP port number conventions.
  • Page 62 TCP Sockets for TCP server: A TCP Server configuration allows other network devices to initiate a TCP connection to the serial device attached to a serial port of the Digi device server. This is also referred to as reverse telnet, console management or device management.
  • Page 63 You can combine this mechanism with the DCD signal to close the connection and the DSR signal to do RCI over serial. Together, you can use these signals to the Digi device to auto connect to many devices, deterministically, on the network.
  • Page 64 IA devices and PLCs. Serial ports for Digi Connect WAN IA devices are set to use this port profile by default. The default settings for the Digi Connect WAN IA and in this port profile is sufficient for most IA applications. If you need to change the settings from the defaults, use the “set ia”...
  • Page 65 The default settings work in most situations. Serial settings Enable Port Logging: Port logging allows you to save serial data to the memory of the Digi device server. Once enabled, the port log can be viewed by selecting Port Logs on the Serial Port Management page (Management >...
  • Page 66 Send data only under any of the following conditions: Enable if you need to specify the conditions when the Digi device server will send the data read from the serial port to the TCP destination. Digi Connect Family and ConnectPort TS Family...
  • Page 67 Digi Connect and ConnectPort TS Family web interface Configuration through the web interface Send when data is present on the serial line: Send the data to the network destinations when a string of characters is detected in the serial data. To enter non-printable characters,...
  • Page 68: Gpio Pins

    In the latter case, you can configure the Digi device so that when an event occurs, an alarm is sent as an email message to an administrator or technician, or as an SNMP trap. The number of GPIO pins varies by device. Digi Connect ME and Wi-ME devices have five GPIO pins, while Digi Connect EM and Wi-EM devices have nine GPIO pins.
  • Page 69 Out: Allows output of GPIO signals. You can use the GPIO pin for user-defined signal output from the Digi device to the connected device. You can use this mode to toggle the output of GPIO signals between high and low.
  • Page 70: Alarms Configuration

    High. 2. On the SW1 bank of switches, set the same GPIO pin to IO. 3. From the Digi device's web interface, click GPIO . On the GPIO page, configure one or more GPIO pins for output. See GPIO pins for details.
  • Page 71 From: Specifies the text that used in the “From:” field for all alarms that are sent as emails. Alarm list and status The Alarm Conditions page lists all of the alarms. You can configure up to 32 alarms for a Digi device, and you can individually enable and disable these alarms.
  • Page 72 Digi Connect and ConnectPort TS Family web interface Configuration through the web interface Send reminders while GPIO pins remain in this state: If enabled, reminders will be sent if the pins remain in the defined state for an extended period of time.
  • Page 73: System Configuration

    Simple Network Management Protocol (SNMP). Device Identity Settings Use the Device Identity Settings page to create a description of the Digi Connect and ConnectPort TS Family product’s name, contact, and location. You can use this information to identify a specific Digi device product when working with a large number of devices in multiple locations.
  • Page 74 Date and Time Settings Use the Date and Time Settings page to set the Coordinated Universal Time (UTC) and/or system time and date on a device, or set the offset from UTC for the Digi device's system time. Set the date and time To set the date and time, click the Set button to configure the hours, minutes, seconds, month, day, and year on the device.
  • Page 75 If the Digi device receives a time update from a best (smallest value) ranking time source and the new time is within that range, the Digi device's time is not changed. However, if the new time falls outside the defined threshold range, the Digi device's time is updated immediately using the new time value.
  • Page 76 61 minutes. You cannot configure these interval values. Use the Time Adjustment Threshold to limit the amount of drift that will be tolerated before the Digi device's time is updated using a new sample. You should select an appropriate value with consideration for the reliability of the time sample sources.
  • Page 77 When configuring a Digi device to be a Remote Manager-registered device, you must create a Device ID for the Digi device. The Device ID allows the Digi device to communicate with Remote Manager. By default, the Device ID is created from the MAC address of the device. The default setting is the recommended setting for the Device ID.
  • Page 78 Digi Connect and ConnectPort TS Family web interface Configuration through the web interface A server-initiated Remote Manager connection works the opposite way. Remote Manager opens a TCP connection, and the Remote Manager-registered device must be listening for the connection from Remote Manager to occur.
  • Page 79 Remote Manager Server Address: The IP address or hostname of the Remote Manager Server. Connect every: H hrs M mins: The interval (period) in hours and minutes in which the Digi device server attempts a timed connection to the specified Remote Manager Server.
  • Page 80 Remote Manager-registered device at this interval. Important Digi recommends that you set this interval value as long as your application can tolerate to reduce the amount of data traffic. Assume the connection is lost after n timeouts (Wait Count): After the number of...
  • Page 81 1. Open the web interface for the Remote Manager device and select Configuration > Remote Manager. 2. On the Remote Manager Configuration settings page, type the URL of the Remote Manager platform. For example, type remotemanager.digi.com in the Remote Manager Server Address field under Device -Initiated Management Connection. 3. Select the Automatically reconnect to Remote Manager after being disconnected check box.
  • Page 82 More than two-user model To determine which user model to implement: In the web interface, if the menu includes Users, the Digi Connect device uses either the two-user model or the more than two users model. In the command-line interface, issue a show user or set user command. In the command output, note how many user IDs are defined: one, two, or more than two.
  • Page 83 CAUTION! Take care in changing access settings. If you sign in as the administrative user and disable the web interface, you will not be able to sign in to the Digi Connect and ConnectPort TS Family device on your next attempt, and there is no way to raise your user permissions to enable the web interface again.
  • Page 84 The list of services and the user permissions available for them vary by Digi Connect and ConnectPort TS Family product and the features supported in the product. There are several groups of services, such as Network Configuration, Serial Configuration, System Configuration, Command Line Applications, and System Administration, with user permissions for various features.
  • Page 85 Family device boots (also known as auto-start programs) Python Files The Python Files page allows you to upload and manage Python programs on a Digi Connect and ConnectPort TS Family device. Upload Files: Click Choose File to select a file to upload and click Upload.
  • Page 86 Recommended distribution of Python interpreter The current version of the Python interpreter embedded in Digi devices is 2.4.3. Use modules known to be compatible with this version of the Python language only. Digi Python Programmer's Guide...
  • Page 87 Written in the Python programming language for use on Digi devices, you can also execute DIA on a computer for prototyping purposes when a suitable Python interpreter is installed.
  • Page 88 Guide or go to www.digi.com/products/cloud/digi-remote-manager. RealPort configuration Install and configure RealPort software on each computer that uses the RealPort ports on the Digi device. The RealPort software is available for downloading from the Digi Support site. For complete information on installing and using RealPort software, see RealPort Installation Guide on the...
  • Page 89 Wi-SP products. Ekahau offers a complete access point vendor-independent real-time location system for wireless LAN devices that is capable of pinpointing wireless LAN devices such as the Digi Connect products, laptops, PDAs, or other intelligent Wi-Fi enabled devices. The solution provides floor-, room- and door-level accuracy of up to 3.5 feet (1 m).
  • Page 90 In addition, during the time or scanning interval set by the poll rate, it does not receiving or transmitting wireless packets. This could lead to packet loss. Set the poll rate as slow as acceptable in the application that uses the Digi device. The default is five seconds.
  • Page 91: Configuration Through Digi Remote Manager

    Known limitations You can use Digi RealPort only when the Modbus Bridge function is disabled. You cannot use RealPort with Modbus/RTU or ASCII to access the Modbus Bridge function. The outgoing slave idle time used for remote Modbus IP-based slaves does not always close idle sockets predictably.
  • Page 92: Alternative Configuration Options For Digi Connect Wi-Sp

    Fully Qualified Domain Name for it, since the server itself is doing the resolving of names. Digi’s implementation of IPv6 supports a dual stack. That is, each Digi device will have an IPv4 address and potentially several IPv6 addresses: Link-local address: similar to AutoIP.
  • Page 93 ALWAYS disconnect the power supply before resetting the DIP switches. 2. Set the Digi Connect Wi-SP DIP switches in the On or up position. The following image shows the DIP Switch settings required for command-line access for both the Digi Connect Wi-SP and the Digi Connect SP.
  • Page 94 10. Reset the DIP switch settings according to serial device requirements (EIA-232/422/485). 11. Connect the antenna and the power supply to the Digi Connect Wi-SP. 12. Start the Digi Device Setup Wizard to discover and configure the Digi Connect Wi-SP for your network.
  • Page 95: Batch Configuration Capabilities

    Digi devices. Use this utility to upload firmware, files, configuration settings and factory defaults to a Digi device. You can run it from the command line on a computer that uses the Microsoft Windows operating system.
  • Page 96: Web Interface

    Management. Network statistics: statistics for IP, TCP, UDP, and ICMP. Manage connections and services Use the Management menu to view and manage connections and services for the Digi Connect and ConnectPort TS Family product. Serial Port Management The Serial Port Management page (Management > Serial Ports) provides an overview of the serial ports and their connections.
  • Page 97: Event Logging

    When the Digi device operates in an unexpected manner, you can send the log entries to Digi for analysis by Technical Support and Engineers. You cannot disable the event log. Digi uses the event log to get an accurate view of all operational aspects of the device.
  • Page 98: File Management

    If you upload an index.htm or index.html file, that file automatically loads when you sign in to a Digi device from the web browser.
  • Page 99 You gain the following benefits when you use certificates to manage security: Certificates are more secure than Digi self-signed certificates. Certificate management allows you to push your own certificates out to Digi device. The key sizes are more flexible. When you manage certificates through the web interface, it creates a repository of certificates that other applications and processes can use.
  • Page 100 The length of a Digi device’s self-signed private keys is 1024 bits. While this length is adequate for 99.9% of all applications, some people or applications prefer a shorter or longer key.
  • Page 101 You can use HTTP or HTTPS to transfer certificate and private key data on a web browser. Data retained after factory reset When you reset a Digi device to factory defaults, it retains certificates and private key data loaded onto it.
  • Page 102 Digi Connect and ConnectPort TS Family web interface Administration Next Update: The effective or expiration date and time of the certificate revocation list. At this date, a new one must be obtained. Delete button: Click to delete the CA certificate revocation lists selected in the Action column from the database.
  • Page 103 Digi Connect and ConnectPort TS Family web interface Administration Upload SSL/TLS trusted peer certificates Use this section to upload SSL/TLS trusted peer certificates. Certificate files can be in ASN.1 DER or PEM Base64 encoded formats. Enter or browse to the name of the file to upload in the Upload File field.
  • Page 104: Backup/Restore

    Installed SSH Host Keys: Lists the host keys loaded into the SSH Hostkeys database. Backup/Restore After you configure a Digi Connect and ConnectPort TS Family device, back up the configuration settings. You can restore the backup configuration settings if a problem occurs when updating the firmware or adding hardware.
  • Page 105: Update The Firmware And Boot/Post Code

    Update the firmware and boot/POST code You can update the firmware and/or boot/POST code for a Digi device from a file on a computer or through TFTP. The recommended method is to download the firmware to a local hard drive. TFTP is supported for those using Unix systems.
  • Page 106 If a Digi device has custom default settings, the settings revert to those custom defaults instead of the factory defaults. Restoring the Digi device to its factory default settings clears all current settings except the IP address settings and the administrator password.
  • Page 107 Administration 1. Power off the Digi Connect and ConnectPort TS Family. 2. Locate the Reset button or pin on your Digi device. Here is the reset button for a Digi Connect SP unit. For Digi Connect EM or Digi Connect Wi-EM, the Reset button is located between P3 and CR1, as shown: Digi Connect ME and Digi Connect Wi-ME do not have a reset button.
  • Page 108: System Information

    DSA key for SSH operations. This key-generation process can take as long as 40 minutes. Until the RSA or DSA key is generated, the Digi device will be unable to initiate or accept that type of encrypted connection. The Digi device reports itself as 100% busy, but since key generation occurs at a low priority, the device will still function normally.
  • Page 109 ConnectPort® LTS 8/16/32 Quick Start Guide. Serial Port Diagnostics The Serial Port Diagnostics page displays information on the current state of a serial port on your Digi device. Configuration: The Configuration page displays the electrical interface (Port Type) and basic serial settings.
  • Page 110 Breaks: Number of break signals received. GPIO The GPIO pane displays the current state of the General Purpose I/O pins on the Digi device. You can change the state of pins configured for output, as discussed in GPIO pins. Alarms can be issued when...
  • Page 111 TCP Statistics Segments Received/Segments Sent: Number of received or sent segments. Active Opens: Number of active opens. In an active open, the Digi Connect and ConnectPort TS Family product initiates a connection request with a server. Passive Opens: Number of passive opens. In a passive open, the Digi Connect and ConnectPort TS Family listens for a connection request from a client.
  • Page 112: Activate The Find Me Led

    Ping. Activate the Find Me LED For Digi Connect ES products, use the Find Me LED to aid in finding a specific Digi device server among a group of devices. The locator LED is shown on Digi Connect 48 SB and Digi Connect 4/8 SB with switch.
  • Page 113: Enable/Disable Access To Network Services

    For example, you can disable access to all network services that are not required for running or interfacing with the Digi Connect and ConnectPort TS Family product for performance and security reasons. From the web interface, you can enable and disable network services on the Network Services Settings page for a Digi Connect and ConnectPort TS Family product.
  • Page 114: Digi Connect And Connectport Ts Family Command-Line Interface

    Digi Connect and ConnectPort TS Family command- line interface You can issue commands from the command line to configure, manage, and monitor Digi Connect and ConnectPort TS Family devices. For a description of the complete command set, see the Digi Connect®...
  • Page 115: Configuration Through The Command Line

    Digi Connect and ConnectPort TS Family command-line interface Configuration through the command line Configuration through the command line You can configure the Digi Connect and ConnectPort TS Family product by entering a series of command to set values through the command-line interface. Access the command-line interface...
  • Page 116: Management Through The Command Line Interface

    Management through the command line interface This section provides information on some key commands available from the command line interface. For more information, see the Digi Connect Family Command Reference on www.digi.com. Use the following commands to display information and statistics:...
  • Page 117: Close

    Digi Connect and ConnectPort TS Family command-line Management through the command line interface interface set network set permissions set pmodem set pppoutbound set profiles set realport set rtstoggle set serial set service set snmp set system set tcpserial set udpserial...
  • Page 118: Exit And Quit

    Digi Connect and ConnectPort TS Family command-line Management through the command line interface interface Current UDP listeners (display udp). Uptime information (display uptime). exit and quit Use the exit and quit commands to terminate a currently active session. info Use the info commands to display statistical information about a device over time. The statistics displayed are those gathered since the tables containing the statistics were last cleared.
  • Page 119: Newpass

    Digi Connect and ConnectPort TS Family command-line Management through the command line interface interface UDP statistics. The info udp command displays the following information: The number of datagrams received or sent The number of bad datagrams received The number of received datagrams that were discarded because the specified port was invalid Wireless statistics.
  • Page 120: Set Buffer And Display Buffers

    Use the set group command to configure create, establish, update, or remove group attributes. set host Use the set host command to configure the host name for the Digi device. set mgmtconnection Use the set mgmtnetwork command to configure the Remote Manager connection settings.
  • Page 121: Set Ppp

    Digi Connect and ConnectPort TS Family command-line Management through the command line interface interface set ppp Use the set ppp command to configure PPP connections. set profiles Use the set profiles command to configure the port profile for a serial port.
  • Page 122: Set User

    Use the status command to display a list of sessions or outgoing connections made by the connect, rlogin, or telnet commands for a Digi device. Use the status command to determine which of the current sessions to close. show Use the show commands to display current settings on a Digi device.
  • Page 123 1. Telnet to the Digi device command-line interface using a telnet application or hyperterm. 2. If security is enabled for the Digi device, a login prompt appears. The default user name is root and the default password is dbps. If these defaults do not work, contact the system administrator who set up the device.
  • Page 124: Remote Manager Monitoring Capabilities

    Remote Manager monitoring capabilities You can monitor and manage Digi Connect and ConnectPort TS Family products from Remote Manager. For example, you can: Display detailed state information and statistics about a device, such as device up time, amount of used and free memory, network settings, XBee network overview and detailed information on network nodes.
  • Page 125: Remote Manager Device Management

    The information is available in logs and generated reports. When available, the reports post linked totals that you can use to drilled back to the original devices. Digi Connect Family and ConnectPort TS Family...
  • Page 126: Snmp Device Monitoring Capabilities

    RFCs available on the IETF website (www.ietf.org). For enterprise MIBs, refer to the description fields in the MIB text. Supported RFCs and MIBs Digi Connect and ConnectPort TS Family supports the following SNMP-related Request for Comments (RFCs) and Management Information Bases (MIBs): Standard RFCs and MIBs RFC 1213—Management Information Base (MIB) II manages a TCP/IP network.
  • Page 127: Snmp Configuration

    DIGI SERIAL ALARM TRAPS MIB—A Digi enterprise MIB for sending alarms as SNMP traps. Digi Login Traps MIB—A Digi enterprise MIB that indicates when users attempt to sign into the device, and whether the attempt was successful.
  • Page 128: Download A Digi Mib

    Enable Simple Network Management Protocol (SNMP) traps. You can configure alarms at Configuration > Alarms > Alarm Conditions > Alarm n > Alarm Destinations > Send SNMP trap to following destination when alarm occurs. Digi Connect Family and ConnectPort TS Family...
  • Page 129: Latency Tuning

    TCP/IP timers, and the amount of additional traffic on the network besides that generated by the application. Digi Connect Family and ConnectPort TS Family...
  • Page 130: Achieving Deterministic Ip Performance

    Use the following recommended process to achieve deterministic IP networking behavior. This process uses Digi commercial off-the-shelf firmware and hardware, and does not use not any specialized products that specifically reduce latency. By following this process, you can define and address latency issues at multiple levels in your network and application.
  • Page 131: Step 4: Optimize The Network And Transport Layers

    The command-line interface has several command options to help you reduce these unnecessary retransmissions. These options are available through the command-line interface only, not the Web user interface. See the Digi Connect and ConnectPort TS Family Command Reference for command descriptions.
  • Page 132: Considerations For Using Latency-Related Command Options

    Considerations for using latency-related command options There are several considerations for using these latency-related command options: Digi Connect Family and ConnectPort TS Family...
  • Page 133: Step 5: Optimize The Application Layer

    For a peer-to-peer application, you need to consider both sides of the connection and how options are set. For example, if the setting for the rto_min option for the Digi device is set to a value that is less than the setting for the delayed_ack option for the other side of the connection, then there will be a forced retransmission of every packet of data.
  • Page 134 Specifications and certifications This chapter provides hardware specifications, additional feature detail, and regulatory statements and certifications for Digi devices. Hardware specifications Wireless networking features Digi Connect and ConnectPort TS Family regulatory information and certifications Digi Connect Family and ConnectPort TS Family...
  • Page 135: Specifications And Certifications

    Specifications and certifications Hardware specifications Hardware specifications This section provides the hardware specifications for all products in the Digi Connect and ConnectPort TS Family. For more detailed hardware specifications, see the Hardware Reference Manual and datasheet for your Digi Connect and ConnectPort TS Family product. The specifications provided in this section apply to products that do not include a hardware reference manual.
  • Page 136: Connectport Ts 8 Specifications

    (watts) Recommended power 17W (120 VAC @ .14A) External power supply provided with product supply input rating (watts) purchase For units that have a 48VDC DC supply: 13W (48VDC @ .25A) UL certified Digi Connect Family and ConnectPort TS Family...
  • Page 137: Connectport Ts 16 Specifications

    Wireless networking features The following table shows key wireless-networking features that you can configure in Wi-Fi-enabled Digi device. For more details and up-to-date information on support of these features, see the readme file for your Digi device. Wireless feature...
  • Page 138 A shared key (ASCII or Hexadecimal) for WEP or WPA-PSK. Username Specify the user name to use for 802.1x -based authentication (WPA). Password Specify the password to use for 802.1x based authentication (WPA). Digi Connect Family and ConnectPort TS Family...
  • Page 139: Digi Connect And Connectport Ts Family Regulatory Information And Certifications

    A statistic that indicates the strength of the radio signal between 0 and 100 percent. Digi Connect and ConnectPort TS Family regulatory information and certifications This section documents Digi Connect and ConnectPort TS Family regulatory information and certifications. Digi Connect Family and ConnectPort TS Family...
  • Page 140: Rf Exposure Statement

    Digi Connect Wi-SP, Digi Connect Wi-EM, and Digi Connect Wi-ME The Digi Connect and ConnectPort TS Family wireless devices Digi Connect Wi-SP, Digi Connect Wi-EM, and Digi Connect Wi-ME comply with the RF exposure limits for humans as called out in RSS-102.
  • Page 141: Industry Canada (Ic) Certifications

    Specifications and Digi Connect and ConnectPort TS Family regulatory information and certifications certifications Cables (FCC 15.27) Shielded cables must be used to remain within the Class A limitations. Industry Canada (IC) certifications This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 142 Specifications and Digi Connect and ConnectPort TS Family regulatory information and certifications certifications Product Emissions Immunity Safety ConnectPort TS 16 EN55024:1998 EN55022:2006 EN/IEC60950-1 ConnectPort TS 16 MEI +A1:2001+A2:2003 AS/NZS CISPR UL 60950-1 22:2006 CUL 60950-1-03 ICES-003 Iss. EN/IEC 62368-1 4:2004...
  • Page 143: Troubleshooting

    Troubleshooting This section provides information on resources and processes available for troubleshooting your Digi device. Troubleshooting resources System status LEDs Digi Connect Family and ConnectPort TS Family...
  • Page 144: Troubleshooting Resources

    Troubleshooting resources Troubleshooting resources Use the troubleshooting information in this section to resolve your issue with your Digi device. If you cannot resolve the issue using the information in this section, there are several resources you can use to resolve your issue on the Digi Support site.
  • Page 145 LED indicates power (and is therefore always on). Digi Connect WI-SP Digi Connect Wi-SP has three LEDs: Wi-Fi Link and Wi-Fi Activity, which are connected directly to the hardware; and the Power LED, which is software programmable. LED/button Color and Light Pattern...
  • Page 146 Wi-Fi traffic is on the link. Digi Connect EM and Digi Connect Wi-EM Digi Connect EM and Digi Connect Wi-EM modules provide two hardware options for LEDs, with or without on board LED array. The integration kit provides predefined LED behavior. With the development kit, your implementation determines some LED behavior.
  • Page 147 This LED is software 4 (-) Blinking 1-1-1: Starting the operating system. left programmable Blinking 1-5-1: Configuration has been returned to (red) factory defaults. Note If other blinking patterns occur, contact Digi Technical Support. Digi Connect Family and ConnectPort TS Family...
  • Page 148 Digi Connect Wi-EM Development Kit Bottom 6 (+) Blinking: Network data is transmitted or received This LED is 8 (-) right software (yellow) programmable Digi Connect 48 SB and Digi Connect 4/8 SB with switch Digi Connect Family and ConnectPort TS Family...
  • Page 149: Connectport Ts Family Products

    Blinking amber Use the LED as an aid in finding a specific device among a group of devices. You can turn LED on or off from the Digi device’s command line and web interfaces. From the command line, issue the findme blink={on|off} command.
  • Page 150 Ethernet link is up. Will light solid green when an active LAN connection is plugged into the Ethernet port. Ethernet Activity LED Blinking yellow Blinks when active traffic is on the LAN connection. ConnectPort TS 8 and ConnectPort TS 8 MEI Digi Connect Family and ConnectPort TS Family...
  • Page 151 Troubleshooting System status LEDs ConnectPort TS 16 and ConnectPort TS 16-MEI Color and Light LED/button Pattern Description Power LED Solid Green Power on. Digi Connect Family and ConnectPort TS Family...
  • Page 152 Ethernet link is up. Will light solid green when an active LAN connection is plugged into the Ethernet port. Ethernet Activity LED Blinking yellow Blinks when active traffic is on the LAN connection. ConnectPort TS 16 48VDC Digi Connect Family and ConnectPort TS Family...

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