Prior Scientific ProScan III Manual page 81

ProScan® III Manual
FILTER_1 = NONE
FILTER_2 = NONE
SHUTTERS = 001
LED = 0000
TRIGGER = NONE
INTERPOLATOR = NONE
AUTOFOCUS = NONE
VIDEO = NONE
HARDWARE REV F
END
All commands must be terminated with a carriage return e.g the ENTER key .
If this generates the correct response everything is connected properly. If not, try the
following.
Ensure that the product is on, and that the connections between the computer and
product are secure.
Try changing the baud rate.
You might be able to swiftly resolve the problem by clicking 'Com' and altering the port. If
there are a large number of ports, go to Start Menu > Control Panel > System. Open
Windows Device Manager to identify the correct port.
For older ProScan devices, the correct port should be labelled 'Prior Communications
Port'. For more recent PS3 or ES11 devices equipped with FTDI, or connections via a
RS232 to USB convertor, the port will be labelled as 'USB Serial Port'. Ensure that this is
the port selected.
For older ProScan devices, a cause of a failure to connect could be the drivers not being
installed. When first connecting, Windows Device Manager may prompt for the driver.
Go to Control Panel > Systems > > Device Manager. Scan for hardware changes, select
'Prior Virtual COM port'. Right click 'Update driver' and select the correct driver. The
driver will be located in the 'Prior Scientific' program files as it is automatically included in
the Prior Terminal download (C:\Program Files\Prior Scientific\Prior Software (assuming
the program is in the C Drive)). Generally, the driver to be selected is the driver for that
product, e.g. a ProScan III driver.
(Note that newer versions of the ProScan III should not have this problem as the
drivers are bundled with Windows. In the unlikely event that the drivers do not
install automatically go to http://www.ftdichip.com/Drivers/VCP.htm to download - more
information can be found in Appendix I.)
Ensure that this is the port selected by Prior Terminal by clicking the 'Com' button. If this
fails to resolve the problem then it is probably the case that the driver is not installed
properly. Repeat the above process. If this fails, then please contact Prior Scientific.
Note that Legacy ES9/ES10/PS2 controllers use a Cypress USB chip set that is no
longer supported by Windows. It is recommended in this case to use an off the shelf
USB-to-RS232 adapter cable.
© Prior Scientific Instruments Ltd Version 1.12 June 2017 Page 79