Holding A Call Privately; Retrieving A Held Call Remotely On A Shared Line; Barging In An Active Call On A Shared Line - Yealink SIP-T48S User Manual

Yealink T4 Series IP Phones User Guide

Holding a Call Privately

You can hold a call privately on a shared line using a PriHold soft key or Private Hold key.
Before You Begin
If PriHold soft key is not available on your phone, you need to set a Private Hold key in advance.
Procedure
1. During a call, press PriHold or Private Hold key on the phone (You may need to press the More soft key to see the
PriHold soft key).
The call is held on your phone, and the other phones registered with shared line show the call is in busy state on
the shared line key. Other users on the shared line cannot resume your call.
Related Topics
Setting a Private Hold Key

Retrieving a Held Call Remotely on a Shared line

If you place a call on hold on a shared line, you can resume this call at any time. When the shared line key shows a call
that is in held state, you can resume the held call remotely from other users' phone.
Before You Begin
There is at least one call placed on public hold on the shared line.
Procedure
1. Do one of the following:
Press the line key.
l
On the SIP-T48S/T48G IP phone, tap
In SCA scenario, long press the shared line key. On the SIP-T48S/T48G IP phone, long tap
l
The Cancel, Call Pull (CallPull), New Call (NewCall) and Retrieve appear on the screen.
Press Retrieve to retrieve the call.

Barging In an Active Call on a Shared line

In SCA scenario, both you and other users can barge into an active call on shared line. Only one user can barge in on a
call at a time. After a user barges into a call, the call becomes a three-party conference.
Before You Begin
There is at least one active call on the shared line.
Procedure
1. Long press the line key, and then select an active call.
On the SIP-T48S/T48G IP phone, long tap
122
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.
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