Picking Up an Incoming Call of the Target Extension
When a target extension receives an incoming call, you can pick up the incoming call by pressing the Intercom key.
Check with your system administrator to find out if this feature is available on your phone.
Before picking up an incoming call, make sure that the directed call pickup code has been configured either for an
Intercom key or for Call Pickup feature in advance.
Note
If the directed call pickup code is not set, the phone will place a call to the target extension instead of picking up an incom-
ing call of the target extension when you press the intercom key.
Topics
Setting the Directed Call Pickup Code for Intercom Key
Picking Up a Remote Call by Intercom Key
Setting the Directed Call Pickup Code for Intercom Key
The directed call pickup code can be configured for the intercom key.
Before You Begin
Get the directed call pickup code from your system administrator.
Procedure
1. Long press the intercom key.
2. Enter the directed call pickup code in the Extension field.
3. Press Save.
Related Topics
Setting an Intercom Key
Picking Up a Remote Call by Intercom Key
When the target extension receives an incoming call, the intercom key icon of the target extension will change to
on the SIP-T48S/T48G IP phone, the intercom key LED of the target extension will flash green on all other IP phones.
Before You Begin
The directed pickup code has set for Call Pickup feature or you have assigned the directed pickup code for an Intercom
key in advance.
Procedure
1. Press the Intercom key to pick up the incoming call directly.
Related Topics
Setting the Directed Call Pickup Code for Intercom Key
Answering an Intercom Call
By default, when there is an incoming intercom call, the phone will play a warning tone and this incoming call will be
answered automatically. You can configure the behavior when receiving an intercom call.
Advanced Features
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