Transferring Calls; Performing A Blind Transfer - Yealink SIP-T48S User Manual

Yealink T4 Series IP Phones User Guide
Procedure
1. Press Directory (Dir) or navigate to Menu->Directory->Local Directory to enter the local directory.
On the SIP-T48S/T48G IP phone, tap Directory or navigate to Menu->Directory->All Contacts.
2. Enter the desired contact group.
If the contact is not in any group, enter the All Contacts.
3. Highlight a desired contact, and then press Option. Select Detail.
On the SIP-T48S/T48G IP phone, tap
4. Edit the contact information.
On the SIP-T48S/T48G IP phone, you can tap
5. Enter a contact's number you want to divert the call to in the Auto Divert field.
6. Press Save.
Related Topics
Forwarding Calls

Transferring Calls

During a call, you can transfer the call to another contact in one of three ways:
Blind Transfer: Transfer a call directly to the third party without consulting.
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Semi-Attended Transfer: Transfer a call when receiving ringback.
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Attended Transfer (Consultative Transfer): Transfer a call with prior consulting.
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Topics

Performing a Blind Transfer

Performing a Semi-Attended/Attended Transfer
Performing Transfer to an Existing Call
Performing Transfer with a Transfer Key
Performing a Blind Transfer
You can transfer a call to another contact immediately without consulting with her/him first.
Procedure
1. Press the TRANSFER key or Transfer (Trans) during a call.
2. On the SIP-T42S/T42G/T41S/T41P/T40P/T40G IP phones, select New Call first.
3. Do one of the following:
Enter the number or select a contact from the placed call list you want to transfer to.
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If you have set a Speed Dial key, you can also press the Speed Dial key to transfer the call to the contact directly.
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Press Directory (Dir). Select a desired contact from the Directory list(s).
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On the SIP-T48S/T48G IP phone, tap the Directory or History. Tap the desired contact.
4. Press B Transfer (B Trans) or the TRANSFER key to complete the transfer.
Tip
If you are using a handset, the transfer can be completed by hanging up the handset.
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after the desired contact.
or to switch the contact you want to edit.