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Preface
Reporting problems
Reporting problems
Contacting Automation Solutions Technical Support
Reporting hardware problems
Reporting software problems
Reporting user guide problems
viii
If you find a problem with the Bravo Platform, contact Agilent Automation
Solutions Technical Support. For contact information, see Notices on the back
of the title page.
When contacting Agilent Technologies, make sure you have the serial number
of the device ready. You can find the serial number on the Bravo serial
number label located on the back of the device.
When you contact Automation Solutions Technical Support, make sure you
provide the following:
•
Short description of the problem
•
Relevant software version number (for example, automation control
software, diagnostics software, and firmware)
•
Error message text (or screen capture of the error message dialog box)
•
Relevant files, such as log files
If you find a problem with this user guide or have suggestions for
improvement, send your comments in an email to
documentation.automation@agilent.com.
G5562A, G5563A Bravo Platform Safety and Installation Guide
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