Troubleshooting and
Error Messages
Errors Without Messages
The following errors will not yield an error message from the instrument's firmware:
Error Description
Display and LED dark
No or incorrect dispensing
No or incorrect aspirating
Error Messages
Plate Error
If the plate sensor does not recognize the plate or no plate is inserted on the plate
carrier, the following message is displayed:
Press OK and insert the plate correctly on the plate carrier
Program Too Big Error
If the program has been defined with more than 60 process steps (each cycle is
worth 2 steps), the following message is displayed:
Press OK and define a program with less than 60 process steps.
Transport Error
If the instrument cannot move the plate carrier, the following message is displayed:
Press OK to remove the error message and the instrument returns to the standby
mode.
Check that the plate carrier is correctly inserted and that the plate carrier system is
clear.
Bio-Plex Pro and Bio-Plex Pro II Wash Stations
Possible Causes
Fuse is defective.
Dispensing needles blocked.
Aspirating needles blocked.
NO PLATE
OK
PROGR: TOO BIG
OK
INIT ERROR
OK
Troubleshooting and Error Messages
See
Contact your local Service
Representative
Cleaning the Manifold on page 62
Cleaning the Manifold on page 62
75
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