Shipping Your Analyzer To Keysight For Service Or Repair - Keysight N5221A Service Manual

PNA Series Microwave Network Analyzers
N5221A/22A
NOTE In any correspondence or telephone conversation, refer to the Keysight product by its model
number and full serial number. With this information, the Keysight representative can
determine whether your product is still within its warranty period.

Shipping Your Analyzer to Keysight for Service or Repair

IMPORTANT Keysight Technologies reserves the right to reformat or replace the internal solid state drive
in your analyzer as part of its repair. This will erase all user information stored on the solid
state drive. It is imperative, therefore, that you make a backup copy of your critical test data
located on the analyzer's solid state drive before shipping it to Keysight for repair.
If you wish to send your network analyzer to Keysight Technologies for service or repair:
• Include a complete description of the service requested or of the failure and a description of any failed
test and any error message.
• Remove and retain the front handles and all rack mount hardware. The analyzer should be sent to
Keysight in the same configuration as it was originally shipped.
• Ship the analyzer using the original or comparable antistatic packaging materials.
• Contact Keysight for instructions on where to ship your analyzer.
Service Guide N5222-90001
General Product Information
Keysight Support, Services, and Assistance
2-9