Contacting Keysight; Shipping Your Analyzer To Keysight For Service Or Repair; Printing Copies Of Documentation From The Web - Keysight N9923A Service Manual

General Product Information
Keysight Support, Services, and Assistance
ANSI Z540 Standards Compliant Calibration
A complete set of measurements that test the analyzer to the manufacturer's
published specifications. It includes both pre- and post-adjustment data with
measurement uncertainty information compliant to the ANSI/NCSL Z540
standard.
This calibration option is available at the time of purchase or can be obtained
later by sending your analyzer to Keysight for calibration. Refer to
Your Analyzer to Keysight for Service or

Contacting Keysight

Assistance with test and measurements needs and information on finding a
local Keysight office are available on the Web at:
http://www.keysight.com/find/assist
If you do not have access to the Internet, please contact your Keysight field
engineer.
In any correspondence or telephone conversation, refer to the Keysight
product by its model number and full serial number. With this information,
the Keysight representative can determine whether your product is still
within its warranty period.

Shipping Your Analyzer to Keysight for Service or Repair

Keysight Technologies reserves the right to reformat or replace the flash
memory in your analyzer as part of its repair. This will erase all user
information stored in the instrument. It is imperative, therefore, that you
make a backup copy of your critical test data stored in the analyzer before
shipping it to Keysight for repair.
If you wish to send your network analyzer to Keysight Technologies for service
or repair:
— Include a complete description of the service requested or of the failure and
a description of any failed test and any error message.
— Ship the analyzer using the original or comparable antistatic packaging
materials.
— Contact Keysight for instructions on where to ship your analyzer. Refer to
"Contacting Keysight" on page

Printing Copies of Documentation from the Web

To print copies of documentation from the Web, download the PDF file from
the Keysight web site:
— Go to http://www.keysight.com.
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Repair".
2-6.
Keysight N9923A Service Guide
"Shipping