FLIR DND13TL2 Instruction Manual
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FLIR DND13TL2 Instruction Manual

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Summary of Contents for FLIR DND13TL2

  • Page 1 Instruction Manual FLIR Network Camera Series...

  • Page 3: Instruction Manual

    Instruction Manual FLIR Network Camera Series #LX400073; r.46243/46243; en-US...

  • Page 5: Table Of Contents

    Table of contents Overview ....................1 Web Configuration Setup ..............2 Internet Explorer Setup ..............2 Live View ....................3 PTZ Control Panel (PTZ Cameras Only)........... 6 3.1.1 PTZ Controls..............6 3.1.2 PTZ Settings (select PTZ cameras only)........ 6 Playback (Cameras with Edge Storage Support Only)......10 Using the Playback Controls............
  • Page 6 Adding a Camera over the Local Network (LAN) ......62 Adding a Camera over the Internet using a DDNS Address ....64 Using FLIR Cloud™ Client for PC or Mac ..........66 Home Page ................66 Live View ................66 8.2.1...
  • Page 7 Table of contents Playback Controls ..............75 Downloading Video to your Computer Hard Drive......76 Alarm ..................77 Log ..................78 E-map ..................79 8.10 Devices .................. 81 8.11 Device Config ................82 8.12 Alarm CFG ................83 8.13 Tour & Task ................87 8.14 Account ..................

  • Page 9: Overview

    • Central Management Software for PC / Mac: See 7 Connecting to Cameras with FLIR Cloud™ CMS, page 61. • Using FLIR Cloud™ Client for PC or Mac: See 8 Using FLIR Cloud™ Client for PC or Mac, page 66.

  • Page 10: Web Configuration Setup

    Before accessing the web interface, you must know your camera’s IP address. For instructions on how to find your camera’s IP address, refer to the Quick Networking Guide for your FLIR IP Camera or see 7.3 Adding a Camera over the Local Network (LAN), page 62.

  • Page 11: Live View

    Live View Upon login, the web interface opens to the Live View. NOTE Settings and features available in Live View will vary depending on your camera model. 1. Stream/Protocol Select: Allows you to select the video stream and protocol used in Live View.
  • Page 12 Live View 2. Video Display Controls (Fixed camera series only) • Image Adjustment: Click to open color settings. 1. Brightness; 2. Contrast; 3. Saturation; 4. Hue • Original Size: Click to view the video in its original size. This depends on the resolution and if you are viewing the live view in Main Stream, Sub Stream 1, or Sub Stream 2.
  • Page 13 Live View 4. Live View Functions • Remark (PTZ cameras only): Click the pen icon to activate the pen. Then, click-and-drag to draw on the video display. Click the arrow beside the pen icon to select the pen color ( ).

  • Page 14: Ptz Control Panel (Ptz Cameras Only)

    Live View 3.1 PTZ Control Panel (PTZ Cameras Only) From Live View, click to open the PTZ control panel. 3.1.1 PTZ Controls 1. Click the arrows to move the camera 2. Click the middle button and then click-and-drag on the video to move the camera 3.
  • Page 15 Live View 3.1.2.2 Preset Use the Preset function to save preset camera positions to recall later. To add presets: 1. Select Preset from the drop-down menu under PTZ Settings. 2. In the text box under the drop-down menu, enter the preset number you would like to add.
  • Page 16 Live View 2. In the text box under the drop-down menu, enter the tour number you would like to add between 1–8. 3. To add presets to the tour, click the Add button. Enter the preset value in the text box that appears below the Add and Del button.
  • Page 17 Live View 3.1.2.6 Go to The Go to function allows you to move the camera to a position with specified parameters. To move the camera to a specified position: 1. Select Go to from the drop-down menu under PTZ Settings. 2.

  • Page 18: Playback (Cameras With Edge Storage Support Only)

    Playback (Cameras with Edge Storage Support Only) Playback mode allows you to playback and download video from the camera’s SD / mi- croSD card. NOTE Playback is only available if your camera supports on-board recording using a storage device. 4.1 Using the Playback Controls Use the playback controls to navigate the functions in playback mode: 1.

  • Page 19: Downloading Video Files

    (.mp4) format. You can download a video file from the video file list or cut a video clip by selecting the start and end time. You can use the video player available from http://www.flir. com/security/pro to play downloaded video files.
  • Page 20 Playback (Cameras with Edge Storage Support Only) To download video files from the video file list: 1. Click in the calendar to select a day to search for video. 2. Click . A list appears with video files from the selected day. 3.

  • Page 21: Setup

    Main Stream is set above 720p resolution. NOTE Select FLIR Network cameras support Corridor Mode. When setting the camera image to Corri- dor Mode, flip the camera image to 90° and rotate your camera 90° counter-clockwise. For more information about enabling Corridor Mode, visit http://www.flir.com/security/pro...
  • Page 22 Setup Exposure • Anti-flicker: Select the anti-flicker mode depending on the environment: ◦ Outdoor: The system will use the exposure mode to adjust for lighting. ◦ 50Hz: The system will compensate for lighting using 50Hz AC power (i.e. for Europe). ◦...
  • Page 23 Setup Example image for BLC setting ◦ HLC (Highlight Compensation): The camera dims the brightest areas of the image to make them clearer. Adjust the HLC level between 1 and 100. Example image for HLC setting ◦ WDR (Wide Dynamic Range): The camera compensates for changes in bright- ness across the image to enhance the picture quality of both light and dark areas.
  • Page 24 • Color: Camera will be in day mode at all times. NOTE Select FLIR network cameras support Color Night Vision™ (CNV). Cameras with CNV have spe- cial low-light image sensors which allow the camera to continue providing a color image in low- light conditions.

  • Page 25: Profile Management (Select Network Cameras Only)

    Setup 5.1.2 Profile Management (Select Network Cameras Only) The Profile Management tab allows you to set which Profile to use at which times. Choose to use a single profile at all times, or set a schedule for the camera to switch back and forth between Day and Night profiles.

  • Page 26: Zoom And Focus (Motorized Lens Cameras Only)

    Setup 5.1.3 Zoom and Focus (Motorized Lens Cameras Only) For motorized lens cameras, you can use the Zoom and Focus tab to adjust the lens. • Zoom: Click + / - or use the slider to adjust the zoom level. •...
  • Page 27 Setup 3. For the Main Stream and Sub Stream, configure the following: • Code-Stream Type (select network cameras only): For the Main Stream, select Continuous to configure settings when motion is not detected, Motion to configure settings when motion is detected, or Alarm to configure settings when alarm is triggered.

  • Page 28: Snapshot

    Setup 5.1.5 Snapshot The Snapshot tab allows you to configure image quality settings for snapshots. To configure snapshots: 1. Configure the following: • Snapshot Type: Select Continuous to configure snapshots taken during sched- uled recording. Select Event to configure snapshots activated by alarms. •...
  • Page 29 Setup 3. Under OSD info (select PTZ cameras only), select Enable beside the PTZ function — Location. Under Input Text, enter a custom message up to 5 lines. Drag the yellow frame on the live video preview screen to adjust the OSD info overlay position. NOTE For fixed camera series, this option is called Text Overlay.
  • Page 30 Setup NOTE For select PTZ cameras, you can enable various OSD information such as preset, temperature, coor- dinates, zoom, and text overlay. 4. Click Save to save changes. NOTE You can enable either OSD info or Picture Overlay. To enable Picture Overlay, select Enable to overlay picture information on screen.

  • Page 31: Privacy Masking (Select Network Cameras Only)

    Setup 5.1.7 Privacy Masking (Select Network Cameras only) Configure privacy masks to hide certain parts of the camera image in video recordings. CAUTION Privacy masks block out parts of the camera image entirely and appear as black boxes in recordings. To configure video overlay: 1.

  • Page 32: Region Of Interest (Roi)

    Setup To remove a privacy mask: 1. Under SN, select the number of the privacy mask you wish to remove. 2. Click Delete to delete the selected privacy mask. 5.1.8 Region of Interest (ROI) NOTE ROI is called Interest Area in select network cameras. The ROI tab allows you to configure multiple regions of interest on the live video.

  • Page 33: Audio

    Setup To configure folder paths: 1. Configure the following: • Live Snapshot: The folder on your hard drive where live snapshots are stored. Click Browse to select a different folder. • Live Record: The folder on your hard drive where manual recordings are stored. Click Browse to select a different folder.

  • Page 34: Network

    Setup 5.2 Network 5.2.1 TCP-IP The TCP-IP menu allows you to configure the camera for DHCP or Static IP addressing. To configure IP address settings: 1. Under Host Name, enter the Host Name for the camera (up to 32 characters). 2.
  • Page 35 If you change the HTTP Port to anything other than 80, you must enter colon (:) and the HTTP port in your web browser to access the camera (e.g. http://tomsmith.myddns-flir.com:85). • RTSP Port: Enter the RTSP Port (default: 554). The RTSP Port is used for special applications.

  • Page 36: Pppoe

    Internet Service Provider (ISP). 3. Click Save to save changes. 5.2.4 DDNS The DDNS menu allows you to set up the camera with a free FLIR DDNS account for re- mote connectivity. You can register for a FLIR DDNS account at ddns.myddns-flir.com.

  • Page 37: Ip Filter

    Setup 6. Click Save. NOTE It may take between 10~15 minutes for the DDNS server to update with your new DDNS address. 5.2.5 IP Filter The IP Filter menu allows you to create a white list of device MAC or IP addresses that can access the camera.

  • Page 38: Upnp

    The instructions in this section are using VLC Media Player. VLC Media Player is a free software provided www.videolan.org. FLIR cannot provide support for VLC Media Player or any other 3rd party software. Please contact the software vendor for technical support related to 3rd party software applications.
  • Page 39 Setup 2. Click Media>Open Network Stream. 3. Enter the RTSP address in the following format: • rtsp://<username>:<password>@<IP address>:<port>/cam/realmonitor?channel= <channelNo>&subtype=<typeNo> • <username>: The user name of the network camera (default: admin). • <password>: The password for the network camera (default: admin). •...

  • Page 40: Ptz ( Select Ptz Cameras Only)

    Setup 4. Click Play. The video stream will open in VLC Media Player. If it does not connect, check the following: • Check that the syntax on the RTSP address is correct. • Make sure the network camera is connected to the network. •...

  • Page 41: Tour

    Setup 5.3.2 Tour Tours will cycle through a series of presets. To add a tour: 1. Under PTZ > Function, click Tour. 2. Click Add beneath the tour list to add a new tour. 3. (Optional) Double-click the tour name to enter a personalized name for the tour. 4.

  • Page 42: Pattern

    Setup 5. Move the camera to the rightmost point of the scan pattern you want to set and click Set Right Limit. 6. Under Speed, click - / + or use the slider to set the speed of the scan cycle. Setting a higher number means the camera will move faster between the left and right limits.

  • Page 43: Ptz Speed

    Setup To add a privacy mask: 1. Under PTZ > Function, click Privacy Mask. 2. Under SN, select a number for the privacy mask you wish to setup. You can configure up to 24 privacy masks. 3. Check Enable. 4. Click Draw. Click-and-drag on the camera image to draw the privacy mask over the area you wish to hide.

  • Page 44: Idle Motion

    Setup 5.3.8 Idle Motion You can set the camera to perform a certain action when it is left idle for a set period of time. To configure idle motion: 1. Under PTZ > Function, click Idle Motion. 2. Check Enable to enable the idle motion feature. 3.

  • Page 45: Time Task

    Setup 3. Select a power up function for the camera. You can choose from Preset, Tour, Scan, Pattern, or select Auto to perform the default PTZ diagnostic check on startup. NOTE For all options except Auto, you must setup at least one of the corresponding functions to set it as the power up function.

  • Page 46: Ptz Restart

    Setup 5.3.11 PTZ Restart Restart the PTZ camera. To restart the PTZ camera: 1. Under PTZ > Function, click PTZ Restart. 2. Click PTZ Restart. 5.3.12 Default Set all PTZ functions back to the default settings. CAUTION Resetting to defaults will erase any custom PTZ functions you have created — this step cannot be undone.

  • Page 47: Event

    Setup 5.4 Event 5.4.1 Video Detect The Video Detect menu allows you to set up motion detection and recording. NOTE Recording functions require an FTP server or an on-board SD / microSD card. Some camera models do not support these recording features. To set up motion detection settings: 1.
  • Page 48 Setup 4. To configure the motion grid, click Setup next to Area. • Click and drag inside the grid to create motion detection areas. Click on the different colors to set 4 different areas. • Right-click to delete the selected area. •...

  • Page 49: Video Tamper

    Setup 5.4.2 Video Tamper The Video Tamper tab allows you to set up your camera to detect video tamper and trigger alerts. To set up video tamper alarm settings: 1. Check Enable to enable video tamper alarm. 2. To configure a schedule when video tamper alarm will be activated, click Setup next to Working Period.

  • Page 50: Relay Activation (Cameras With Alarm I/O Only)

    Setup 4. Enter the number of seconds the camera will record after motion is detected under Post Record. 5. Check Relay-out to trigger an external alarm device when the camera detects video tampering. The camera must have an Alarm Output to use this function. 6.

  • Page 51: Sd Card

    Setup 5.4.4 SD Card Use the SD Card tab to configure warning messages for SD card errors. 5.4.4.1 No SD Card A No SD Card error occurs if recording is set in the camera, but there is no SD / microSD card installed.

  • Page 52: Network

    Setup 5.4.4.3 Capacity Warning A Capacity Warning occurs when the recording destination (microSD / SD card or FTP server) reaches capacity. To configure Capacity Warnings: 1. Select Capacity Warning from the Event Type drop-down list. 2. Check Enable to enable Capacity Warnings. 3.

  • Page 53: Illegal Access (Select Network Cameras Only)

    Setup 6. Click Save to save changes. 5.4.5.2 IP Conflict An IP Conflict error occurs if another device is assigned the same IP address as the net- work camera. To configure IP Conflict errors: 1. Select IP Conflict from the Event Type drop-down list. 2.

  • Page 54: Snapshot Schedule

    Setup To configure the recording schedule: 1. Click Setup next to the day you would like to configure. 2. Use the check boxes if you want to copy the schedule to other days. 3. Configure up to 6 time periods for recording. For each period, enter a time range and check the recording types you would like to enable during that period: •...

  • Page 55: Holiday Schedule

    Setup 2. Use the check boxes if you want to copy the schedule to other days. 3. Configure up to 6 time periods for recording. For each period, enter a time range and check the recording types you would like to enable during that period: •...

  • Page 56: Path

    Setup 5.5.4 Path The Path tab allows you to select if the camera records to SD / microSD card or FTP. To select the recording destination: 1. Under Record or Snapshot, check Local to record to the SD / microSD card, or check FTP to record to FTP.

  • Page 57: Nas (For Advanced Users Only)

    Setup To set up FTP settings: 1. Check Enable to enable recording to FTP. 2. Configure the following: • Server Address: Enter the IP address or DNS address of the FTP server. • Port: Enter the FTP server port number. •...

  • Page 58: System

    Setup 5.6 System 5.6.1 General The General menu allows you to configure general camera settings. To configure general camera settings: 1. Under Device Name, enter a name for the camera. 2. Under Language, select the language that will be used for the web browser interface. 3.

  • Page 59: Account

    Setup 3. Check Synchronize with NTP to synchronize the camera clock with an NTP time server. A constant Internet connection is required to use NTP. If you enable NTP, con- figure the following: • NTP Server: Enter the NTP server address. •...
  • Page 60 Setup 2.1. User Name: Enter a user name for the user. The user name can be up to 15 characters including letters, numbers, and underscores. 2.2. Password: Enter a password for the user account. Re-enter the password under Confirm Password. 2.3.

  • Page 61: Ptz Settings (Ptz Cameras Only)

    3. Click OK. 5.6.4 PTZ Settings (PTZ Cameras Only) When connected to a FLIR NVR, FLIR network PTZ cameras support camera control over Ethernet cable, which means that setting up PTZ protocol information is not a requirement. If using a third-party network / IP PTZ solution that supports camera control through RS- 485 wires, use the PTZ Settings menu to configure the PTZ protocol information.

  • Page 62: Default

    Setup Configuring protocol information: 1. Click the Analog PTZ tab to configure the protocol information. 2. Under Address, enter the address of the PTZ camera. 3. Under Baudrate, select the baud rate from the available options. 4. Under Parity, select the correct parity from the available options. 5.

  • Page 63: Auto Maintain

    2. Enter the number of days the camera will retain video files. 3. Click Save. 5.6.8 Upgrade The Upgrade menu allows you to upgrade the camera firmware. When firmware upgrades are released, they are available for free from http://www.flir.com/security/pro. #LX400073; r.46243/46243; en-US...

  • Page 64: Information

    Setup To upgrade the camera firmware: 1. Download and extract the firmware from http://www.flir.com/security/pro. 2. Click Browse. 3. Select the firmware file on your computer and then click Open. 4. Click Upgrade. The camera will upgrade the firmware and then reboot.

  • Page 65: Log

    Setup 5.7.2 Log The Log menu allows you to view system logs for the camera. To view system logs: 1. Under Start Time and End Time, enter the start time and end time for your search. 2. Under Type, select the type of log you would like to search for: All, System, Setting, Data, Event, Record, Account, and Clear Log.

  • Page 66: Firmware Upgrade Tool

    Firmware Upgrade Tool To perform a firmware upgrade over the LAN or Internet, a Config Tool is available from http://www.flir.com/security/pro. In an effort to continuously improve the functionality of our products, firmware upgrades are available as a free download on http://www.flir.com/security/pro...

  • Page 67: Installing A Firmware Upgrade Over The Internet

    • Download a firmware upgrade from http://www.flir.com/security/pro, if one is available. Extract the contents. 1. Download the Config Tool from http://www.flir.com/security/pro. 2. Extract the contents into a folder. 3. Open the folder and right-click ConfigTool.exe and Run as administrator. 4. Click Login.
  • Page 68 Firmware Upgrade Tool 9.1. Click System Upgrade 9.2. Click Open and select the firmware file 9.3. Click Upgrade #LX400073; r.46243/46243; en-US...

  • Page 69: Connecting To Cameras With Flir Cloud™ Cms

    FLIR Cloud™ Client is a central management software that allows you to view and man- age multiple FLIR security systems on a PC or Mac. It includes support for FLIR Cloud™ Services, allowing a simple, secure connection to compatible systems over the Internet with no network configuration required.

  • Page 70: Adding A Camera Over The Local Network (Lan)

    Prerequisites: • Connect the network camera to a router or switch on the network. • Install FLIR Cloud™ Client on a computer in the same network as the network camera. To add a camera over the LAN: 1. Click and then click 2.
  • Page 71 Connecting to Cameras with FLIR Cloud™ CMS 6. Click-and-drag Default Group to the display window to open your camera in live view. Result #LX400073; r.46243/46243; en-US...

  • Page 72: Adding A Camera Over The Internet Using A Ddns Address

    Connecting to Cameras with FLIR Cloud™ CMS 7.4 Adding a Camera over the Internet using a DDNS Address It is recommended to sign up for a free FLIR DDNS address to connect to compatible cameras over the Internet. Prerequisites: • Create a DDNS account at http://ddns.myddns-flir.com.
  • Page 73 IP/Domain Name: Enter the Domain Name/URL Request you received in the email when you registered for DDNS followed by .myddns-flir.com. NOTE For example, if your Domain Name/URL Request is tomsmith, enter tomsmith.myddns-flir. 3.4. Client Port: Enter the camera’s Client Port.

  • Page 74: Using Flir Cloud™ Client For Pc Or Mac

    Using FLIR Cloud™ Client for PC or Mac FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac. 8.1 Home Page The Home Page allows you to access all the tabs within the software. Each tab allows you to access different features.

  • Page 75: Live View Controls

    Using FLIR Cloud™ Client for PC or Mac 2. Click and drag a DVR, NVR, group, or individual camera to open live video. To access individual cameras, you can click + to expand groups or systems. 8.2.1 Live View Controls 1.
  • Page 76 Using FLIR Cloud™ Client for PC or Mac 1.3. Snapshot: Click to save a snapshot. 1.4. Mute/unmute: Click to mute/unmute audio (audio camera required). 1.5. Audio Talk: Audio-enabled cameras only. 1.6. Instant playback: Plays back the most recently recorded video from the cam- era.

  • Page 77: Opening Live View In Multiple Monitors

    Using FLIR Cloud™ Client for PC or Mac 8.2.2 Opening Live View in Multiple Monitors If your computer has multiple monitors, you can open more than one Live View tab and move them to secondary monitors. This allows you to monitor cameras on multiple moni- tors at the same time.

  • Page 78: Ptz Presets

    Using FLIR Cloud™ Client for PC or Mac To control PTZ cameras: • Click the display area with the PTZ cameras and use the on-screen PTZ controls. PTZ controls: 1. Open menu: Click to open camera OSD menu controls. This feature may not be sup- ported for all camera models.

  • Page 79: Ptz Tours

    Using FLIR Cloud™ Client for PC or Mac 3. Select the number of the preset you would like to add. 4. Move the camera to the desired position. 5. Click to save the current position as a preset. To go to a saved preset: 1.

  • Page 80: Ptz Pattern

    Using FLIR Cloud™ Client for PC or Mac 5. Use the chart to select which presets you would like to include in the tour and the order of presets. • Preset: Select the preset number. • Time(s): Enter the time in seconds the camera will remain on the selected preset.

  • Page 81: Ptz Scan

    Using FLIR Cloud™ Client for PC or Mac To run a pattern: 1. Select the pattern number and click 8.3.4 PTZ Scan Scan automatically cycles between a left and right point. To set up scan mode: 1. Click to open the Advanced controls. Select Scan.
  • Page 82 Using FLIR Cloud™ Client for PC or Mac To playback video: 1. Check the channels you would like to play back from in the Device List. 2. Under Type, check the file types you would like to search for. 3. Under Stream, select Main Stream to search for Main Stream recordings (high qual- ity) or Sub Stream to search for Sub Stream recordings (smaller file size).

  • Page 83: Playback Controls

    Using FLIR Cloud™ Client for PC or Mac 8.5 Playback Controls 1. Display area: Double-click to expand/return to split-screen mode. Hold the mouse over the display area to open the camera toolbar. • Snapshot: Click to save a snapshot. •...

  • Page 84: Downloading Video To Your Computer Hard Drive

    It is recommended to download video of important events as soon as possible to en- sure they are not overwritten by new recordings. NOTE PC Users: You may need to run FLIR Cloud™ Client as an administrator to download files to your hard drive. To download video files: 1.

  • Page 85: Alarm

    • Mac Users: Browse to the folders listed in General>File. To get to the default location, open Applica- tions in Finder, right click on FLIR Cloud Client and select Show Package Contents. Then, navigate to the desired folder. 8.7 Alarm The Alarm menu allows you to view a list of alarms received by the client software.

  • Page 86: Log

    Using FLIR Cloud™ Client for PC or Mac 4. Options: Check to enable the following: • Display Link Video: Open live video to monitor alarms on a continuous basis. • Display Overlay Window: Show the overlay controls. They allow you to enable/dis- able sound alerts and quickly jump back to the Alarm menu from another tab.

  • Page 87: E-Map

    Using FLIR Cloud™ Client for PC or Mac To view logs from connected systems: 1. Click the Device Log tab to view logs from connected systems. 2. Configure the following: • Start Time/End Time: Select the start and end times to search for logs.
  • Page 88 Using FLIR Cloud™ Client for PC or Mac 3. Configure the following: • Name: Enter a name for your e-map of your choice. • Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to use as the e-map.

  • Page 89: Devices

    Using FLIR Cloud™ Client for PC or Mac 6. Click and drag cameras from the device list to place them on the map. To open cameras from the e-map: 1. Click View. 2. Double-click cameras on the map to open live video.

  • Page 90: Device Config

    Using FLIR Cloud™ Client for PC or Mac Devices overview: 1. Devices Found: Shows systems that are connected to the same network as the com- puter where the client is installed. Once you connect to the system, it moves to the bot- tom of the screen.

  • Page 91: Alarm Cfg

    Using FLIR Cloud™ Client for PC or Mac NOTE The settings available depend on the model of system you have. 8.12 Alarm CFG The Alarm CFG menu allows you to configure alarms for the client software. The client software will alert you by popping up live video and playing sound alerts.
  • Page 92 Using FLIR Cloud™ Client for PC or Mac 3. In the Alarm sources menu, you set up the parameters that trigger the alarm. • Under Alarm Type, select the alarm type that will trigger an alarm. For example, you can select Motion Detect for the alarm to be triggered by motion.
  • Page 93 Using FLIR Cloud™ Client for PC or Mac 4. In the Alarm link menu, you set up the responses to alarms. Select the channels that will pop up or alarm out devices (not included; not all systems support alarm out devi- ces) that will be triggered by an alarm.
  • Page 94 Using FLIR Cloud™ Client for PC or Mac 6. In the Schedule window, configure times the alarm will be activated. 7. Click Confirm to save the alarm. To manage alarms: 1. Export: Export current list of alarms as an xml file.

  • Page 95: Tour & Task

    Using FLIR Cloud™ Client for PC or Mac 8.13 Tour & Task The Tour & Task menu is where you can set up custom views for the system. You can also set up tours, which sets the client to automatically cycle through views.

  • Page 96: Managing User Accounts

    Using FLIR Cloud™ Client for PC or Mac 8.14.1 Managing User Accounts By default, the client software includes an admin account that has full access to all fea- tures of the software and all connected systems. You can add user accounts with custom- ized levels of access.

  • Page 97: Managing Roles

    Using FLIR Cloud™ Client for PC or Mac 3. Click Save to create the account. To modify a user account: NOTE Admin accounts with Account Setup permissions can change account passwords. A user cannot change his own password. • Click next to the user account you would like to modify.

  • Page 98: General

    Using FLIR Cloud™ Client for PC or Mac 3. Configure the following settings for the role: • Role Name: Enter a name for the role. • Remarks (Optional): Enter a text description of the role. • Role Rights: Check the permissions that will apply to user accounts assigned this role.

  • Page 99: File

    Using FLIR Cloud™ Client for PC or Mac The Basic menu contains the following settings: • Log Saved Time: Select the number of days you would like the client to save log entries. • Instant Playback Time: Select the number of minutes the system will go back when you start an instant playback.

  • Page 100: Alarm

    Using FLIR Cloud™ Client for PC or Mac The File menu contains the following options: • Snapshot Path: Click Browse to select the default folder to save snapshots. • Record Path: Click Browse to select the default folder to save video recordings.

  • Page 101: Version

    Using FLIR Cloud™ Client for PC or Mac The Alarm menu has the following options: • Open Audio: Check to enable audio alerts. • Loop Play: Check to repeat audio alerts until acknowledged. • Camera Masking: Select or preview the sound that will play for camera masking alarms.

  • Page 102: Smartphone And Tablet Apps

    • An iTunes account. NOTE You will need to create an iTunes account before you can download the FLIR Cloud™ app. An iTunes store account requires a valid credit card number. The app is free of charge. #LX400073; r.46243/46243; en-US...

  • Page 103: Connecting To Your Network Camera On Iphone / Ipad

    Smartphone and Tablet Apps 9.1.2 Connecting to Your Network Camera on iPhone / iPad 1. Download FLIR Cloud™ for free from the App Store. 2. Tap on the FLIR Cloud™ icon ( ) to start the app. NOTE The first time the app opens, it will ask for permission to send push notifications and to access Pho- tos.
  • Page 104 Name: Choose a name for your network camera. 6.3. Address or Device ID (depending on selected Register Mode): Enter the IP address or DDNS address of your network camera. (e.g. 192.168.0.100 or tom- smith.myddns-flir.com). 6.4. Client Port: Enter the Client Port (default: 35000). 6.5.

  • Page 105: Live View Interface

    Smartphone and Tablet Apps 9.1.3 Live View Interface You can use FLIR Cloud™ in portrait and landscape mode. 1. Menu: Tap for Menu options. 2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to view the next channel.

  • Page 106: Controlling Ptz Cameras

    Smartphone and Tablet Apps 6.5. Alarms: Tap to activate an alarm output device connected to the camera (cam- eras with alarm I/O only). 6.6. Audio: Tap to mute / un-mute audio coming from the camera (audio-enabled cameras only; must have self-powered microphone connected to the camera). 7.

  • Page 107: Viewing Snapshots And Videos With Local Files

    Smartphone and Tablet Apps 9.1.5 Viewing Snapshots and Videos with Local Files If you have saved snapshots or videos using the app, you may open them in Local Files. To access Local Files: • Tap to access the menu, and then tap Local Files. Local Files Overview 1.

  • Page 108: Using Playback Mode On Iphone / Ipad

    Smartphone and Tablet Apps 9.1.6 Using Playback Mode on iPhone / iPad You can access recorded video on your system using your iPhone / iPad. NOTE You must enable Sub Stream recording to use playback mode on mobile devices. To use Playback Mode: 1.
  • Page 109 Smartphone and Tablet Apps 5. Use the on-screen controls to control playback. Playback Controls 5.1. Display Area: Double-tap to open in full-screen. 5.2. Time Bar: Shows the length of the recording. Swipe left or right to select the time you wish to view. 5.3.

  • Page 110: Enabling Push Notifications

    Smartphone and Tablet Apps 9.1.7 Enabling Push Notifications You allow the app to send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can select it to open live video or a snapshot attachment from the camera that detected motion. NOTE Your cameras must have motion detection activated to receive push notifications.

  • Page 111: Using The Event List

    Smartphone and Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. 4. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion. 9.1.8 Using the Event List The Event List menu shows a list of events that were sent to your device via push notifications.

  • Page 112: Using Favorites

    Smartphone and Tablet Apps Event List Overview 1. Event Details: Shows the details of each motion detection event. Tap the event to view the video or snapshot. 2. Event Type: Tap to select an event type. 3. Delete All: Tap to delete all events in the Event List. NOTE To delete a single event, swipe it to the left and then tap Delete.

  • Page 113: Using E-Map

    Smartphone and Tablet Apps 2. Tap a group to configure an existing group. NOTE to create a new group and then enter a name for the new group. NOTE To rename an existing group, press and hold the group. Enter the name in the pop-up that appears and tap OK.
  • Page 114 Smartphone and Tablet Apps 2. Tap 3. Select a .jpg image on your mobile device. 4. Tap and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5. Tap .
  • Page 115 Smartphone and Tablet Apps To open cameras from an E-Map: 1. Tap in Live View. 2. Select the E-Map in the Device List. 3. Tap the camera or cameras to select and then tap Connect to open the cameras. #LX400073; r.46243/46243; en-US...

  • Page 116: Device Manager

    Smartphone and Tablet Apps 9.1.11 Device Manager You can use Device Manager to add, delete, or edit your devices. To Access Device Manager: • Tap to access the menu, and then tap Device Manager. To Edit a Device: 1. Tap the system in Device Manager. Tap 2.

  • Page 117: Android

    Smartphone and Tablet Apps 9.2 Android FLIR Cloud™ is an Android app that allows you to remotely view your network camera. 9.2.1 Prerequisites • Port 80 and 35000 (or your HTTP and client ports, if you have changed them) must be port forwarded on your router to your camera’s IP address.

  • Page 118: Live View Interface

    6. Tap Connect. 7. The app opens in Live View and streams video from your cameras. 9.2.3 Live View Interface You can use FLIR Cloud™ in portrait and landscape mode. Live View Overview 1. Menu: Tap for Menu options. 2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to view the next channel.

  • Page 119: Controlling Ptz Cameras

    Smartphone and Tablet Apps 6.2. PTZ Control: Open / close PTZ controls. PTZ camera required (not included). 6.3. Video Quality: Open / close streaming quality panel. 6.4. Alarms: Tap to activate an alarm output device connected to the camera (cam- eras with alarm I/O only).

  • Page 120: Viewing Snapshots And Videos With Local Files

    Smartphone and Tablet Apps 5. Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the check mark to go to the preset. NOTE You must set presets for the camera using the system’s local menus before you can use this feature. 9.2.5 Viewing Snapshots and Videos with Local Files If you have saved snapshots or videos using the app, you can open them with Local Files.
  • Page 121 Smartphone and Tablet Apps To use Playback Mode: 1. Tap to access the Menu, and then tap Playback. 2. Tap + and select a channel to playback. 3. Select the date then the start and end times to playback. #LX400073; r.46243/46243; en-US...

  • Page 122: Enabling Push Notifications

    Smartphone and Tablet Apps 4. Use the on-screen controls to control playback. Playback Controls 4.1. Display Area: Double-tap to open in full-screen. 4.2. Play/pause: Press to play / pause the recording. 4.3. Time Bar: Tap inside the bar to fast forward or rewind. 4.4.
  • Page 123 Smartphone and Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. Tap to access the menu, and then tap Push Config. 2. Tap the system you would like to configure. 3.

  • Page 124: Using The Event List

    Smartphone and Tablet Apps 9.2.8 Using the Event List The Event List menu shows a list of events that were sent to your device via push notifications. NOTE You must configure push notifications before you can use the Event List. To access the Event List: •...

  • Page 125: Using The E-Map

    Smartphone and Tablet Apps 4. Select the cameras you would like to add to the group. Tap to save changes. NOTE To delete cameras from a group, press and hold the camera and tap delete. Press and hold a group to rename or delete it.
  • Page 126 Smartphone and Tablet Apps 2. Tap 3. Select a .jpg image on your mobile device. 4. Tap and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5. Tap .

  • Page 127: Device Manager

    Smartphone and Tablet Apps 2. Select the E-Map in the Device List. 3. Tap the camera or cameras to select and then tap Connect to open the cameras. 9.2.11 Device Manager You can use Device Manager to add, delete, or edit your systems. To access Device Manager: •...
  • Page 128 #LX400073; r.46243/46243; en-US...
  • Page 130 © 2017, FLIR Systems, Inc. All rights reserved worldwide. Names and marks appearing herein are either registered trademarks or trademarks of FLIR Systems and/or its subsidiaries. All other trademarks, trade names or company names referenced herein are used for identification only and are the property of their respective owners.

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