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Installation and
User Guide
Saros™ PTZ
DM-Series Camera
i
427-0200-00-12 - Revision 110 - May 2021
This document does not contain any export-controlled information.

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Summary of Contents for FLIR Saros DM-695-S

  • Page 1 Installation and User Guide Saros™ PTZ DM-Series Camera 427-0200-00-12 - Revision 110 - May 2021 This document does not contain any export-controlled information.
  • Page 2 © 2021 FLIR Systems, Inc. All rights reserved worldwide. No parts of this manual, in whole or in part, may be copied, photocopied, translated, or transmitted to any electronic medium or machine readable form without the prior written permission of FLIR Systems, Inc..
  • Page 3 Product Registration and Warranty Information Register your Product with FLIR at https://customer.flir.com. For warranty information, see https://www.flir.com/support-center/warranty/security/flir-security-product- warranties/. 427-0200-00-12 - Revision 110 - May 2021 This document does not contain any export-controlled information.
  • Page 4: Table Of Contents

    Table of Contents 1. Camera Overview ........................1 Camera Dimensions ......................2 Camera Specifications ......................2 2. Installation ........................... 5 Supplied Components ......................5 Site Preparation ........................5 Waterproofing the Camera ....................6 Mounting the Camera ......................7 2.4.1 Securing the Camera ..................... 7 2.4.2 Wall Mount Bracket CX-ARMX-G3 ................
  • Page 5 Table of Contents 4.7.2 802.1x ........................41 4.7.3 TLS/HTTPS ......................41 4.7.4 Services ....................... 41 ONVIF Page ........................42 Firmware & Info Page ......................43 5. Maintenance and Troubleshooting Tips ................. 45 Cleaning ..........................45 Troubleshooting ......................... 45 427-0200-00-12 - Revision 110 - May 2021 This document does not contain any export-controlled information.
  • Page 6: Camera Overview

    If help is needed during the installation process, contact the local FLIR service representative or call the support number that appears on the product's page at https://support.flir.com/. All installers and integrators are encouraged to take advantage of the training offered by FLIR;...
  • Page 7: Camera Dimensions

    Camera Overview Camera Dimensions Camera Specifications DM-6XX models: 640x512 Array Format DM-3XX models: 320x256 Sensor Long-Life, Uncooled VOx Microbolometer Technology Pixel Pitch 12 µm Frame Rate Model Thermal FOV Focal Length Visible FOV DM-392 92° × 69° 2.3 mm 110° x 59° Thermal DM-350 50°...
  • Page 8 Automatic Flat Field Correction (FFC) - Thermal and Optimization Temporal Triggers Ethernet 1 Gbps System Control FLIR SDK; FLIR CGI; ONVIF Profile S Integration Interfaces Supported IPV4, HTTP, HTTPS, Bonjour, UPnP, DNS, NTP, RTSP, Network Protocols RTP, TCP, UDP, ICMP, IGMP, DHCP, ARP Pan Angle / 360°...
  • Page 9 Camera Overview Storage -40°C to 85°C Temperature Range Humidity 10-90% relative Shock IEC 60068-2-27 Vibe IEC 60068-2-64 FCC Part 15 (Subpart B, class A); CE Marked; RoHS; Compliance & WEEE (Waste Electrical and Electronic Equipment Certifications Directive) Full HD 4K Sensor Type 1/2.3-type Exmor R CMOS Visible lens 1...
  • Page 10: Installation

    Installation Installation This camera can be installed outdoors or indoors. For outdoor installation, FLIR recommends: · Always using weatherproof equipment, such as boxes, receptacles, connectors, etc. · For electrical wiring, using the properly rated sheathed cables for conditions to which the cable will be exposed (for example, moisture, heat, UV, physical requirements, etc.).
  • Page 11: Waterproofing The Camera

    Installation · Safety: Cables and electrical cords should be routed in a manner that prevents safety hazards, such as from tripping, wire fraying, overheating, etc. Ensure that nothing rests on the unit’s cables or power cords. · Ample Air Circulation: Leave enough space around the unit to allow free air circulation. ·...
  • Page 12: Mounting The Camera

    Installation Mounting the Camera The following accessories and adapters are available for mounting the camera: · · Wall Mount Bracket CX-ARMX-G3 Corner Adapter CX-CRNR-G3 · · Wall Mount Bracket with Power Box CX-ELBX-G3 Pole Adapter CX-POLE-G3 · Gooseneck Mount with Power Box CX-GSNK-G3 2.4.1 Securing the Camera When using either...
  • Page 13: Wall Mount Bracket Cx-Armx-G3

    Installation Pendant Cap Screw Pendant Cap Screw Holes on Camera 8. Securely tighten the pendant cap screw into the camera. The screw prevents the camera from rotating. 9. Try to rotate the camera and make sure it is not possible to rotate the camera. Warning: If the camera can be rotated, it could become loose and fall.
  • Page 14 Installation Step 1 Step 2 Step 3 Place the smaller, green sponge inside the bracket and route the Place the larger, black sponge Route the cables through the cables through the center of it, inside the bracket, as shown. bracket. as shown.
  • Page 15: Wall Mount Bracket With Power Box Cx-Elbx-G3

    Installation CX-ARMX-G3 dimensions 2.4.3 Wall Mount Bracket with Power Box CX-ELBX-G3 What's in the Box Item Details Wall mount bracket with power CX-ELBX-G3 Parts package NO. 3 Allen Key NO. 5 Allen Key Sponge Hex Head Cap screw M6 x 20 (stainless steel) Cable gland Quick Install Guide (this document)
  • Page 16 Installation Step 1 Step 2 Step 3 Place the sponge inside the Route the cables through the Follow camera instructions to bracket and route the cables bracket. assemble the pendant cap. through the center of it, as Use the Allen key and a hex shown.
  • Page 17: Gooseneck Mount With Power Box Cx-Gsnk-G3

    Installation 2.4.4 Gooseneck Mount with Power Box CX-GSNK-G3 Gooseneck mount (1.5 inch threaded) with IP68 power box. Item Details Gooseneck bracket and CX-GSNK-G3 box 1 power box CX-GSNK-G3 gooseneck pipe Accessory box No. 2 Allen key No. 3 Allen key No.
  • Page 18: Mount Adapters

    Installation CX-GSNK-G3 dimensions 2.4.5 Mount Adapters The following mount adapters are available for the camera: · Corner Adapter CX-CRNR-G3 · Pole Adapter CX-POLE-G3 2.4.5.1 Corner Adapter CX-CRNR-G3 90-degree exterior angle corner adapter for CX-xxxx-G3 mounts. Item Details Corner mount adapter CX-CRNR-G3 Accessory bag Stainless steel truss head screw...
  • Page 19 Installation Step 1 Step 2 Step 3 Join parts 1 and 2 together. Tighten hex head cap screws Fix assembled corner adapter to (clockwise). the wall. Step 4 · When using a wall mount bracket (pictured), affix the wall mount bracket onto the corner adapter with washers in the front and screw nuts at the back.
  • Page 20: Pole Adapter Cx-Pole-G3

    Installation 2.4.5.2 Pole Adapter CX-POLE-G3 Pole adapter for CX-xxxx-G3 mounts, including 2.5-8.5 inch straps. Item Details Pole mount adapter CX-POLE-G3 8.5" ring Accessory bag Stainless streel truss head screw M8*20 Stainless steel truss head screw M8*30 M8 washer M8 screw nut M8 spring washer Quick install guide Summarized below 1...
  • Page 21: Camera Connections

    Attach a Cat 5e or Cat 6 cable from the network switch to the RJ45 connector for a 10/100/1000 Mbps Ethernet and Universal PoE connection. If using Universal PoE, FLIR 2 UPOE recommends using a FLIR CP-POE-60W-xx or equivalent power injector.
  • Page 22: Initial Networking Configuration

    If there is no DHCP server on the network, the IP address defaults to 192.168.0.250. To manually specify a different IP address for the camera or to configure other networking settings, you can use either the FLIR Discovery Network Assistant (DNA) tool or the camera's web page. Discover camera IP...
  • Page 23 Installation 2. Authenticate the camera. Right-click the camera and select Login, or click the Login icon in the navigation bar. In the DNA - Login window, type the password for the admin user (default: admin). Then, click Login. In the DNA Discover List, verify that the camera's status is Online and Authenticated. 3.
  • Page 24 Installation To configure the camera for networking using the camera’s web page: 1. Open the camera’s web page either by double-clicking the camera in the DNA Discover List or by typing the camera’s IP address in a web browser’s address bar. The camera's web page supports the latest versions of popular web browsers.
  • Page 25 Installation For more information about these settings, see Network Page. 5. Click Save. If you have made any changes on the Network page, the camera reboots. 427-0200-00-12 - Revision 110 - May 2021 This document does not contain any export-controlled information.
  • Page 26: Operation

    1. Do one of the following: In the FLIR Discovery Network Assistant (DNA) tool, double-click the camera in the Discover List. The DNA tool does not require a license to use and is a free download from the product's web page on FLIR.com.
  • Page 27: View Settings Home Page

    Operation View Settings Home Page The View Settings page displays live video images of the selected view. When a user assigned the expert or admin role logs in to the camera's web page, the page also displays View Settings menus along the left side banner and other options.
  • Page 28: Video Page

    Operation Tips · The zoom functions independently for each camera sensor. For example, zooming in when viewing thermal images does not affect visible images or video streams. · Zooming in and out affects the video streams, unlike the Live Video Refresh Rate setting. System Settings and Other Options Users assigned the admin or expert role can click System Settings to configure the camera.
  • Page 29 Operation When one stream's resolution is set to 3840x2160, the camera supports the following resolutions for the other stream: One visible stream Other visible stream Resolution Frame rate Resolution Frame rate 3840x2160 > 15 FPS 640x480 1280x720 1920x1080 Thermal 1 Codec options are H.264 or MJPEG.
  • Page 30: Visible Page

    Operation If more than one camera is providing multicast streams on the network, make sure the Destination Network IP address is unique for each camera (the Destination Port can be reused). By default, the port assignment is unique per stream. The time-to-live field controls the ability of IP packets to traverse network boundaries.
  • Page 31 Operation Advanced Settings · Night Mode—Set the visible video to o Color (day mode) o B/W (night mode) o Auto (default)—Automatically switches the visible video mode according to light level. When Night Mode is set to Auto, you can set the thresholds at which the visible video switches from black and white to color (Night to Day Threshold) and vice versa (Day to Night Threshold).
  • Page 32: Thermal Image Setup - Thermal Page

    Operation o 3D Noise Reduction—Provides superior noise reduction and is recommended for use in extra low- light conditions. It is especially useful for reducing blur with moving objects. 3D noise reduction reduces image noise/snow in low-light conditions by comparing adjacent frames. A higher level of 3D noise reduction generates relatively enhanced noise reduction, although it creates more motion blur than 2D noise reduction on moving objects.
  • Page 33 Operation AGC ROI The camera's Automatic Gain Control (AGC) algorithm adjusts the thermal video according to the region of interest (ROI). By default, the ROI is Full screen; the camera's AGC algorithm considers the entire image. In some cases, defining an ROI that excludes a portion of the screen can improve the image. For example, the sky is generally very cold.
  • Page 34: Input/Output (I/O) Page

    Operation Changes to the default contrast setting affect scenes with little temperature variation more than they affect scenes with greater temperature variation. · Sharpness (DDE Gain)—Enhances image details and/or suppresses fixed pattern noise. Range 0 to 100. · AGC Filter—Determines how quickly a scene adjusts when a hot object appears (or disappears) within the AGC ROI.
  • Page 35: Ptz Page

    Operation · For external I/O connections, set the current state for the input and output pins, as shown at right. You can configure the external I/O connections, including the number of external input and output pins, on the I/O Devices Page in System Settings.
  • Page 36: Osd Page

    Operation · Move the camera to a preset position, edit a preset name, or delete a preset: Under Preset Position, click Presets. The list of presets appears, in ascending index number order. · Disable or enable the camera's mechanic flip feature By default, Mechanical Flip is set to On and the camera can continuously track an object passing under the camera.
  • Page 37: Georeference Page

    Show the direction the camera is facing (using the camera's field of view, which the camera also reports) · Supports pan and tilt cueing. For example, the FLIR CGI protocol provides pan and tilt commands to point the camera at a specific geographic location (latitude/longitude). 427-0200-00-12 - Revision 110 - May 2021...
  • Page 38: Configuration

    Configuration Configuration Users assigned the admin or expert role can click System Settings on the View Settings page configure: · Networking · Date and time · User accounts and passwords · Audio parameters · I/O devices · ONVIF interface In addition, you can use the Firmware &...
  • Page 39: Date & Time Page

    Configuration Caution After changing the camera's IP address, the PC you are using to access the camera's web page might no longer be on the same network as the camera and can no longer access the camera's web page. To access the camera web page again, change the PC's IP address to be on the same network as the camera.
  • Page 40: Users Page

    Configuration When set to Manual, you can copy the local PC's time or specify the hour, minute, second, and date. When set to NTP, you can specify whether the camera obtains the NTP server information from the DHCP server on the network, or manually enter the NTP server information After setting the date and time parameters, click Save at the bottom of the page.
  • Page 41: Cloud Page

    Add User Edit User Delete User Cloud Page The camera will support FLIR Cloud in future releases. 427-0200-00-12 - Revision 110 - May 2021 This document does not contain any export-controlled information.
  • Page 42: Audio Page

    Configuration Audio Page The Audio page provides configuration settings for the camera's audio input and output. The On/Off buttons affect all audio input and output. Turning audio off immediately turns off all camera audio. Audio In When audio is On, the following audio input settings appear: ·...
  • Page 43 Configuration The following settings for the device managing the external I/O connections are available: · Enabled or Disabled · Device IP address and port · Input and output base addresses You can define the number of input and output pins the device manages. The following information appears for each pin: ·...
  • Page 44: Cyber Page

    Configuration Cyber Page The Cyber page provides security configuration settings for: · Certificates · IEEE 802.1x-compliant communication · Transport Layer Security (TLS) and secure HTTP (HTTPS) communication · Other cybersecurity services Changes to the security configuration settings on the Cyber page do not immediately take effect. To apply changes, click Save and then reboot the camera.
  • Page 45 Configuration To generate and install a self-signed certificate for TLS/HTTPS: 1. In the Certificates section and Certification area, select TLS/HTTPS and Self-Signed. 2. Enter information such as country code, city name, and organization name. 3. Click Create Certificate. 4. Allow 15 seconds for the camera to generate the certificate, at which point a confirmation appears.
  • Page 46: 802.1X

    Changes to these settings do not immediately take effect. To apply the changes, click Save and then reboot the camera. 4.7.4 Services Enable or disable digest authentication for the FLIR CGI control interface. The default setting is On (enabled). 427-0200-00-12 - Revision 110 - May 2021 This document does not contain any export-controlled information.
  • Page 47: Onvif Page

    Configuration Firewall Settings For enhanced security, the camera has a firewall that you can enable by clicking On. By default, when you enable the firewall, the following services are set to Allow, which means they remain enabled and their default ports remain open: ·...
  • Page 48: Firmware & Info Page

    Configuration o Thermal Sharpness Toggle—Toggles through thermal video sharpness settings. o P&T Start Tour—Initiates a tour of the pan and tilt preset positions (see Page). o P&T Stop Tour—Stops the tour of the pan and tilt preset positions. Firmware & Info Page On the Firmware &...
  • Page 49 Configuration Factory Defaults Click Full Reset to return the camera its original factory configuration. Click Partial Reset to keep the camera's current network and IP settings, but return all other settings to the factory configuration. Click Reboot to cause the camera to power cycle and reinstall configuration files. You can also return the camera to its original factory configuration by pressing the camera's physical Default button for at least 20 seconds;...
  • Page 50: Maintenance And Troubleshooting Tips

    If a fuse was used, be sure the fuse is not blown. If the camera still does not produce an image, contact the FLIR dealer or reseller who provided the camera, or contact FLIR directly.
  • Page 51 First check to ensure the physical connections are intact and that the camera is powered on. By default the camera will broadcast a discovery packet two times per second. Use the FLIR Discovery Network Assistant (DNA) tool or a packet sniffer utility such as Wireshark and confirm the packets are being received by the PC from the camera.
  • Page 52 FLIR Systems, Inc. 6769 Hollister Ave Goleta, CA 93117 Corporate Headquarters FLIR Systems, Inc. 27700 SW Parkway Ave. Wilsonville, OR 97070 Support: https://support.flir.com/ Document: 427-0200-00-12 Revision: 110 Date: May 2021 This document does not contain any export-controlled information.

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