FLIR DNB14UX2 Instruction Manual

FLIR DNB14UX2 Instruction Manual

Ir bullet ip camera
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DNB14UX2
IR Bullet IP Camera

Instruction Manual

English Version 2.0
www.flirsecurity.com/pro
Copyright © 2014 FLIR Systems, Inc.

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Summary of Contents for FLIR DNB14UX2

  • Page 1: Instruction Manual

    DNB14UX2 IR Bullet IP Camera Instruction Manual English Version 2.0 www.flirsecurity.com/pro Copyright © 2014 FLIR Systems, Inc.
  • Page 2 Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: • DNB14UX2 For more information on this product, firmware updates, and accessory products, please visit us at: www.flirsecurity.com/pro...
  • Page 3: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment.
  • Page 4: General Precautions

    Service 13. Servicing - Do not attempt to service this video 19. Cleaning - Unplug the video product from the wall equipment yourself as opening or removing covers outlet before cleaning. Do not use liquid cleaners or may expose you to dangerous voltage or other aerosol cleaners.
  • Page 5 General Precautions 1. All warnings and instructions in this manual should be followed. 2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth for cleaning. 3. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should not be blocked.
  • Page 6 • ArcticPro technology for harsh climates (minimum operating temperature –40°F / –40°C) • Multi-browser support: IE, Firefox, Safari®, Chrome • External Zoom/Focus Adjustment • Free FLIR DDNS service • Cable through bracket design and easy installation with mounting plate included * See www.flirsecurity.com/pro...
  • Page 7: Table Of Contents

    TABLE OF CONTENTS 1. Getting Started ....... . . 1 1.1 Default Camera Username, Password, and Ports .
  • Page 8 6.7.6 Microphone ............35 6.7.7 BNC Video Output .
  • Page 9: Getting Started

    Getting Started 1. GETTING STARTED The system comes with the following components: • 1 x Camera • 1 x Mounting Screw Kit Mounting Plate • 1 x Mounting Plate • 1 x Allen Key • 1 x RJ45 Coupler Mounting Screw Kit: •...
  • Page 10: Camera Overview

    Getting Started 1.2 Camera Overview Reset Button Status LED’s Focus Zoom SD card slot RCA analog output (max. 64GB supported; SanDisk™/Kingston™ brand memory cards recommended) 1.2.1 Functions of status LED’s • POWER/NET (Orange): On when power is connected. Flashes when network is connected.
  • Page 11: Onvif Compatibility And Included Software Overview

    Getting Started 1.4 ONVIF Compatibility and Included Software Overview This camera is ONVIF v2.1 compliant. It is designed for interoperability with popular VMS’s and NVR’s*, with backwards compatibility to ONVIF v.1.02. For more information on ONVIF, visit www.onvif.org Milestone XProtect Go®, Syncro-V, and CMS-DH PRO are provided. Milestone XProtect Go®...
  • Page 12: Syncro-V

    Getting Started 1.4.2 Syncro-V • Syncro-V is a client-only solution that supports up to 36 IP cameras. Syncro-V is a free software provided on the CD. • Syncro-V supports all the features of the camera. It can access microSD/ SD card recordings and camera setup over a local network. •...
  • Page 13 Connection 2. CONNECTION The camera has the following termination cables: 1. RJ45 Network Interface: Connect to a router or switch on your network using RJ45 Ethernet cable (Cat5e or better). 100Mhz connection. PoE supported (class 3 PoE switch required). NOTE: The ITE is to be connected only to PoE networks without routing to the outside plant.
  • Page 14: Connection

    Connection 4. DC12V (1A): 12V DC power input terminal. Make sure to follow correct polarity (+/-) marked on the power connector when connecting to power. NOTE: If using DC power, you must connect the power pigtail included with the product to maintain compliance with UL standards. Power Pigtail NOTE: Adapter output: 12V DC, minimum 0.85A, output complies with L.P.S.
  • Page 15: Camera Installation

    Camera Installation 3. CAMERA INSTALLATION Make sure to follow the correct polarity if connecting the camera to DC power. Polarity is marked on the power connector. 1. Use the mounting plate or template to drill holes for the mounting screws and cables.
  • Page 16 Camera Installation 3. Run the cables through the mounting plate. Align the TOP mark on the camera base with the TOP mark on the mounting plate, rotate the camera approximately 10° clockwise, and then rotate the camera counterclockwise to slide the hinge screw into the notch on the mounting plate.
  • Page 17 Camera Installation 5. (Optional) Loosen the service compartment screw and open the service compartment. The service compartment allows you to: • Insert the included RCA-to-BNC test cable into the RCA output port and connect the camera to a test monitor. •...
  • Page 18 Camera Installation 6. Loosen the three allen screws on the camera stand to adjust the camera viewing angle as necessary. Tighten the allen screws when finished. • Screw A allows you to rotate the camera 360°, independent from the camera stand. •...
  • Page 19: Finding The Camera's Ip Address Using Syncro-V

    Finding the Camera’s IP Address 4. FINDING THE CAMERA’S IP ADDRESS Use the steps below to find the camera’s IP address and connect to the camera over the local area network (LAN) using Syncro-V, UPnP on Windows® 7, or Bonjour® in Mac OS®. 4.1 Finding the Camera’s IP Address Using Syncro-V 1.
  • Page 20: Finding The Camera's Ip Address

    Finding the Camera’s IP Address 3. Syncro-V opens and scans the local network for connected cameras. Detected camera IP addresses on the LAN appear in the Device List on the left side of the screen with a icon. Found camera IP address 4.
  • Page 21 Finding the Camera’s IP Address 6. The camera appears under the camera IP address. Click and drag the camera to the display grid to open it. Click and drag the camera to the display grid to open it NOTE: For detailed instructions on using Syncro-V, see the Syncro-V manual on the CD.
  • Page 22: Finding The Camera's Ip Address Using Bonjour® In Mac Os

    Finding the Camera’s IP Address 1. Click Start>Computer>Network. The camera’s IP address appears under Network Infrastructure. Double-click to open the camera Network 2. Double-click the camera to open it in your default browser. 3. Under User Name and Password, enter the camera’s User Name (default: admin) and Password (default: admin) and click Login.
  • Page 23: Finding The Camera Ip Using The Bnc Test Cable

    Finding the Camera’s IP Address 2. Click Bonjour. The camera’s IP address appears in the Bonjour Devices list. 3. Double-click the camera to open it in Safari®. Bookmarks button Bonjour Double-click the camera’s IP address 4. Under User Name and Password, enter the camera’s User Name (default: admin) and Password (default: admin) and click Login.
  • Page 24: Configuring Remote Connection

    Configuring Remote Connection 5. CONFIGURING REMOTE CONNECTION Follow the steps below to configure your camera for connections over the Internet using a web browser, Syncro-V, or other VMS software. Step 1 of 6: Locate the camera’s local IP address: • See “4. Finding the Camera’s IP Address” on page 11. Step 2 of 6: Port Forward your router: You need to enable port forwarding for the following ports on your router to the camera’s local IP address:...
  • Page 25 MAC Address Step 4 of 6: Register for FLIR DDNS: FLIR offers a free DDNS service for use with your IP camera. A DDNS account allows you to set up a web site address that points back to your local network.
  • Page 26 Configuring Remote Connection To setup your free FLIR DDNS account: 1. In your browser, go to http://ddns.myddns-flir.com and click Create Account. 2. Complete the Account Information fields with Click Create Account your personal information. Enter personal information 3. Complete the System Information fields: •...
  • Page 27 • Domain Name: Enter the Domain Name you received from the confirmation email you received after you created your DDNS account (e.g. tomsmith.myddns-flir.com). • User Name: Enter the User Name you received in the confirmation email. • Password: Enter the Password you received in the confirmation email.
  • Page 28: Connecting To A Ddns Address Using Syncro-V

    Click Save 3. Under Device IP, enter the Domain Name from the confirmation email. For example, enter tomsmith.myddns-flir.com. 4. Under Control Port, enter the camera’s control port (default: 30001). 5. (Optional) Under Device Name, enter a name for the camera.
  • Page 29 Configuring Remote Connection 8. Close Device Maintenance and Device Manager, and return to the Live Video screen. The newly added camera will appear in Device List. Found camera NOTE: A icon is shown for all cameras outside of the LAN. This does not affect your ability to connect to the camera remotely.
  • Page 30: Web Configuration

    Web Configuration 6. WEB CONFIGURATION The camera includes a built-in web interface that can be accessed using a web browser. 6.1 Supported Browsers • Google Chrome, Mozilla Firefox, and Apple Safari® (via Adobe Flash Player) • Microsoft Internet Explorer® 7.0 or later, 32-bit version (via ActiveX®) 6.2 Chrome, Firefox, and Safari Setup 1.
  • Page 31: Internet Explorer® Setup

    Web Configuration 4. The main screen for the camera web interface opens. From here you can view and configure the camera. If you do not see video from the camera, make sure your computer has the latest version of Adobe Flash Player installed (visit http://www.adobe.com/ to download the latest version).
  • Page 32 Web Configuration 3. Under Download unsigned ActiveX controls, click Prompt (recommended) or Enable. Select Enable or Prompt under Download unsigned ActiveX controls Click OK 4. Click OK. Click OK again to save changes. Step 2 of 2: Log into camera: 1.
  • Page 33 Web Configuration 4. If your computer has Flash Player installed, the main screen for the camera web interface opens. From here you can view and configure the camera. NOTE: The ActiveX plug-in may provide smoother video performance than Flash Player. To use ActiveX, click the message above the video window. Then click inside the video area, select Install this Add-on for all users on this computer, and follow the prompts.
  • Page 34: Web Interface/Live Video Overview

    Web Configuration 6.4 Web Interface/Live Video Overview Click and drag to zoom in. Right-click and Camera select ZoomOut to zoom out. configuration menus Double-click inside window for full-screen Select Stream TIP: Select stream2 for better performance for remote connections. Stream2 has a lower resolution than stream1. The Live video page appears when you log into the camera.
  • Page 35: Configuring Camera Settings

    Web Configuration The Live Video Menu contains the following options: • Full Screen: Open the video in full screen. Press ESC to exit full screen. • Sensor Config: Configure the camera sensor settings. See “6.17 Sensor Configuration” on page 55. •...
  • Page 36: Device Info

    Web Configuration 6.5 Device Info The Device Info page shows information about your IP camera, such as the Device Name (which appears in the Device List in Syncro-V), firmware version, MAC address, and camera inputs and outputs. You can also configure the Device Name for your camera.
  • Page 37: Stream Configuration

    Web Configuration 6.6 Stream Configuration The Stream Configuration page allows you to configure the camera’s video streams. The camera supports three different video streams. This allows you to have a high quality recording stream (stream1), a lower quality stream (stream2) to preserve bandwidth for remote connections, and an MJPEG stream for applications requiring MJPEG.
  • Page 38: Device Configuration

    Web Configuration • Frame Rate: Select the frame rate for the stream up to maximum of 30FPS for stream1 or stream2 or 12FPS for stream3. NOTE: Frame rate may be automatically adjusted to account for bandwidth limitations. • I Frame interval: Select the interval for I frames: 1, 2, or 3. The default value of 2 should be used unless there are special requirements.
  • Page 39: Local Network

    Web Configuration 6.7.1 Local Network The Local Network page shows the camera’s current IP address and network parameters if DHCP is enabled. It also allows you to set a static IP address for the camera (see below), set the networking parameters, and to select IPv4 or IPv6.
  • Page 40: Device Port

    Web Configuration 4. Click OK to save changes. The camera will restart with the new IP address. 6.7.2 Device Port The Device Port page (Device Configuration>Device Port) allows you to configure the camera’s port configuration. The camera has the following ports: •...
  • Page 41: Camera

    Web Configuration 6.7.3 Camera The Camera page (Device Configuration>Camera) allows you to configure the Channel Name, which appears on the camera OSD and the video system frequency. To change the Channel Name: • Configure the Channel Name as needed and then click the Set button next to Channel Name.
  • Page 42 Web Configuration You can set the camera’s date and time the following ways: • Using an NTP server (recommended) • Using your computer’s system time • Manually The camera is configured to use NTP by default, but you must set the time zone and Daylight Savings Time settings to ensure accurate time.
  • Page 43: Osd

    Web Configuration 3. Un-check Enable NTP and click Apply at the bottom of the screen. 4. If your region observes daylight savings time, check Adjust clock for daylight saving changes. • Under Start and End, select the start and end times for daylight savings. 5.
  • Page 44: Microphone

    Web Configuration • Custom: Create a custom OSD message. Enter the custom OSD text under Custom OSD. Device Name Channel ID Channel Name Time Custom 3. Enter the desired Row and Column for enabled OSD messages. Text on row 0 is shown at the top of the screen, and moves down as the row number increases.
  • Page 45: Bnc Video Output

    Web Configuration Configure microphone settings for listen-in audio. Self-powered microphone required (not included). To configure microphone settings: 1. Click Device Configuration>Microphone. 2. Check Enable Microphone to enable listen-in audio or un-check to disable. 3. Under Microphone Volume, select the volume for the microphone between 1~100.
  • Page 46: Alarm Configuration

    Web Configuration To change the language for the OSD and email alarms: 1. Click Device Configuration>Language. 2. Under Language, select the desired language then click OK to save changes. 6.8 Alarm Configuration Alarm Configuration contains the following sub-menus: • Disk Alarm •...
  • Page 47: Motion Alarm

    Web Configuration 3. Under Max Disk Space, enter the disk full percentage that will trigger an alarm (e.g. a Disk Full Alarm will be triggered when the recording disk is 80% full). 4. Check Disk Error Alarm to enable Disk Error Alarms. 5.
  • Page 48: Local Record

    Web Configuration 4. Configure the weekly schedule. The schedule is divided into 3 periods, and motion detection will be enabled in all times during all 3 periods. 5. Click Motion Area, and configure up to 8 motion detection areas: • Select Area Motion or Area Mask to configure motion detection areas. •...
  • Page 49: Record Directory

    Web Configuration 6.9.1 Record Directory Record Directory allows you to configure the microSD/SD memory card, NAS, and FTP storage locations. It also allows you format the microSD/SD card. IMPORTANT: You must format the microSD/SD card using the camera before you can record to it. To format the microSD/SD card to enable recording: NOTE: Formatting the microSD/SD card erases all data on the card.
  • Page 50 Web Configuration 5. Check Enable. Check Enable Click Format 6. Under File System, select SDVideo (recommended) or Ext3. 7. Click Format. A window will appear to show the status of the formatting. Wait for the formatting to complete and then click OK. NOTE: If the Record Disk Path menu does not open or formatting does not occur, disable any popup blockers.
  • Page 51 Web Configuration 5. Configure the following: Check Enable Configure FTP server information Click OK • IP: Enter the FTP server address. • Port: Enter the FTP port number. • Accounts: Enter the FTP account user name. • Password/Confirm Password: Enter the FTP password. •...
  • Page 52 Web Configuration To configure a NAS storage location: 1. Click Local Record>Record Directory. 2. Under Disk Name, select //. Select // Click Modify 3. Click Modify. The Record Disk Path menu opens. 4. Configure the following: • IP: Enter the IP address of the NAS. •...
  • Page 53 Web Configuration • Password/Confirm Password: Enter the account password for the NAS. • File System: Enter the NAS file system (cifs or nfs). • Use All Space: Check to enable the camera to record until the NAS is full. Uncheck to limit the amount of space the camera can record on and enter the amount of space (in MB) available to the camera under Free Space.
  • Page 54: Record Policy

    Web Configuration 6.9.2 Record Policy The Record Policy menu allows you to set the microSD/SD memory card, NAS, and FTP recording parameters. Once configured, the device can record video directly to a microSD/SD card, NAS, and FTP. To enable recording to microSD/NAS/FTP: 1.
  • Page 55 Web Configuration during all selected times in all 3 periods. Click OK when finished configuring the recording schedule. 4. To enable Motion Alarm Recording, check Enable under Alarm Record. Configure Pre-recording and Post-recording times. Check Motion Alarm, Channel. 5. Under Stream, select the stream to use for recording. Stream1 is recommended if you want to record high quality video, stream2 is recommended if you want to save bandwidth or storage space.
  • Page 56: Privacy Masking

    Web Configuration 6.10 Privacy Masking Privacy area The Privacy Masking menu allows you to create up to 5 privacy areas that will not appear in recordings. You can cover up to 8% of the total image area. To configure privacy areas: 1.
  • Page 57: Ddns

    Web Configuration 6.11.1 DDNS The DDNS sub-menu allows you to configure DDNS settings. Before configuring DDNS settings, you must register the camera for a free FLIR DDNS account (see “5. Configuring Remote Connection” on page 15). To configure DDNS settings: 1.
  • Page 58: Smtp (Email Alert Setup)

    Web Configuration 6.12.1 SMTP (Email Alert Setup) The SMTP sub-menu allows you to configure email alerts when motion alarms occur. Email alerts will include a .jpg snapshot attachment. Before setting up email alerts you must configure the following: • Motion alarms must be enabled before the camera will send email alerts. See “6.8.2 Motion Alarm”...
  • Page 59: Privilege Manager

    Web Configuration • Sender E-mail Address: Enter the email address that will be used to send email alerts. • Recipient E-mail Address 1~5: Enter up to 5 email addresses that will receive email alerts. • Attachment Image Quality: Select the quality of the image attachments: High, Mid, or Low.
  • Page 60 Web Configuration The Group page (Privilege>Group) allows you to manage permissions for user groups. Users obtain permissions from their group. The Administrators group contains all permissions and cannot be deleted or edited. To add a user group: 1. Click Add. The Add Group menu appears. NOTE: If the Add Group menu does not appear, disable any popup blockers.
  • Page 61: User

    Web Configuration 6.13.2 User The User page (Privilege>User) allows you to manage user accounts. User accounts receive privileges based on their group. The admin account is the system administrator, and has full access to all functions. To add a user account: 1.
  • Page 62: Unlocking User Accounts

    Web Configuration To modify a user account: 1. Select the user account under User and click Modify. 2. Modify the account details as needed and click OK. To delete a user account: • Under User, select the user account and click Delete. Click OK to confirm. 6.13.3 Unlocking User Accounts The admin account is the only account that can unlock user accounts that have been locked out.
  • Page 63: Protocol

    Web Configuration 6.14.1 Protocol The Protocol page (Protocol>Protocol) allows you to view ONVIF protocol settings. 6.15 Device Restart Click Device Restart. Click Restart then click OK to restart the camera. 6.16 Default Settings Click Default Settings. Click Restore then click OK to restore the camera to factory default settings.
  • Page 64: Sensor Configuration

    Web Configuration 6.17 Sensor Configuration The Sensor Configuration menu is used to adjust camera image settings. To configure camera image settings using the Sensor Configuration menu: • Log into the camera using a web browser, and from the Live Video page, right-click on the video area and select Sensor Config.
  • Page 65: Image Adjust

    Web Configuration 6.17.1 Image Adjust Adjust the Brightness, Saturation, and Contrast settings for the image. 6.17.2 Shutter Control Adjust the camera shutter settings. • ShutterMode: Select AutoShutter or FixedShutter. • MaxShutter: Sets the upper limit of the shutter speed when AutoShutter is selected.
  • Page 66: Gain Mode

    Web Configuration 6.17.3 Gain Mode Select gain mode and adjust gain settings. • Gain Mode: Select AutoGain or FixedGain. • MaxGain (dB): Select the maximum gain value when AutoGain is selected. • FixedGain (dB): Select the gain value when FixedGain is selected. 6.17.4 Day/Night Mode Configure color settings for night mode.
  • Page 67: Auto Iris

    Web Configuration 6.17.5 Auto Iris Set Auto Iris settings. • Auto Iris: Select ON to enable or OFF to disable. • Iris Speed: If Auto Iris is set to ON, select Auto Iris speed. 6.17.6 Gamma Adjust Gamma. • Gamma: Select gamma setting: Standard, High, Middle, Low, or Dynamic.
  • Page 68: Ae Meter Mode

    Web Configuration 6.17.7 AE Meter Mode Set the Auto-Exposure Meter Mode from one of the following: • Multi-Pattern: When metering light, entire image is metered symmetrically. • Center-Weighted: When metering light, priority is given to the center of the image. •...
  • Page 69: Wb Setting

    Web Configuration • Control Mode: Select ON to enable Digital Wide Dynamic Range or OFF to disable. NOTE: Enabling Digital Wide Dynamic Range may cause color distortion based on the lighting. If you notice color distortion, it is recommended to turn Control Mode to OFF.
  • Page 70: Mirror

    Web Configuration 6.17.10 Mirror Enable/disable image mirroring. • Mirror: Select Horizontal to mirror the image horizontally, Vertical to mirror vertically, or Picture Flip to mirror both horizontally and vertically. Select Close to disable image mirroring. 6.17.11 Noise Filter Configure noise filter settings. •...
  • Page 71: Resetting To Factory Defaults

    Resetting to Factory Defaults 7. RESETTING TO FACTORY DEFAULTS Follow the steps below to revert all settings to factory defaults. The camera must be connected to power to perform a factory reset. 1. Loosen the service compartment screw and open the service compartment.
  • Page 72: Dimensions

    Dimensions 8. DIMENSIONS...
  • Page 73: Technical Specifications

    SDK Control Port and Alarm Port. *SD card not included. Up to 64GB. Because our products are subject to continuous improvement, FLIR reserves the right to modify product design and specifications without notice and without incurring any obligation. E&O.E.
  • Page 74: Troubleshooting

    Troubleshooting 10. TROUBLESHOOTING Can’t find the camera IP address using Syncro-V or other software: • Make sure Ethernet and/or DC power cables are correctly connected to the camera. • Make sure the PoE switch or DC power source meets the camera’s power requirements (class 3 PoE / 12V DC, minimum 0.85A).
  • Page 75 Troubleshooting Can’t connect to camera on a web browser using a DDNS address: • FLIR DDNS address entered incorrectly into the address bar. Make sure to enter http://, the Domain Name you received in the confirmation email, followed by colon, and the HTTP port number of the camera (e.g. http:// tomsmith.myddns-flir.com:80).
  • Page 76 DNB14UX2 English Version 2.0 www.flirsecurity.com/pro Copyright © 2014 FLIR Systems, Inc.

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