FLIR DNV14UX2R Instruction Manual
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FLIR DNV14UX2R Instruction Manual

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DNV14UX2R
IR Vandal Dome IP Camera
Instruction Manual
English
Version 2.0
www.flir.com/security/pro
Copyright © 2015 FLIR Systems, Inc.

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  • Page 1 DNV14UX2R IR Vandal Dome IP Camera Instruction Manual English Version 2.0 www.flir.com/security/pro Copyright © 2015 FLIR Systems, Inc.
  • Page 2 Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: • DNV14UX2R For more information on this product, firmware updates, and accessory products, please visit us at: www.flir.com/security/pro...
  • Page 3 Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment.
  • Page 4 Service 13. Servicing - Do not attempt to service this video 19. Cleaning - Unplug the video product from the wall equipment yourself as opening or removing covers outlet before cleaning. Do not use liquid cleaners or may expose you to dangerous voltage or other aerosol cleaners.
  • Page 5 In order to improve the feature functions and quality of this product, the specifications are subject to change without notice from time to time. www.flir.com/security/pro...
  • Page 6 • ArcticPro technology for harsh climates (minimum operating temperature –40°F / –40°C) • UL standard 60950 approved • Multi-browser support: IE, Firefox, Safari®, Chrome • Free FLIR DDNS service • 3 Axis Design for wall/ceiling mount www.flir.com/security/pro * See for the most updated list of third party VMS compatibility...

  • Page 7: Table Of Contents

    TABLE OF CONTENTS 1. Getting Started ........1 1.1 Default Camera Username, Password, and Ports .
  • Page 8 8.7.2 Device Port ............35 8.7.3 Camera .

  • Page 9: Getting Started

    Getting Started 1. GETTING STARTED The system comes with the following components: • 1 x Camera • 6 x Camera locking screws (3x inside Mounting Screw Kit: camera; 3x spare) • 3 x 2.8in / 70mm screws • 1 x Surface mounting template •...

  • Page 10: Camera Interior Overview

    Getting Started 1.2 Camera Interior Overview Front of Camera Zoom Focus IR LED’s Camera Lens CdS Sensor Rear of Camera BNC analog output microSD card slot Reset button (max. 64GB supported; SanDisk™/Kingston™ brand Termination cables memory cards recommended)

  • Page 11: Mounting Accessories

    Getting Started 1.3 Mounting Accessories For more information or accessory installation instructions, visit www.flir.com/security/pro Wall Mount - model # MNTV2XW Pendant Mount - model # MNTV2XC Junction Box Mount - Pendant Cap - model # MNTV2XPC model # MNTV2XB Replaces the need for the camera Can also mount MNTV2XC or base.

  • Page 12: Onvif Compatibility And Included Software Overview

    • Milestone XProtect® Go supports up to eight IP cameras. Upgrade options are available from Milestone. • To upgrade your Milestone XProtect® software version, visit: www.milestonesys.com/productoverview • For Milestone XProtect® Go documentation and technical support, visit: www.milestonesys.com/go/support www.flir.com/security/pro * See for the most updated list of third party VMS compatibility...

  • Page 13: Syncro-V

    • Syncro-V manual is provided on the CD. For Syncro-V support, visit www.flir.com/security/pro 1.4.3 CMS-DH PRO • CMS-DH PRO is a client-only solution that supports up to 16 IP cameras.

  • Page 14: Connection

    Connection 2. CONNECTION The camera has the following termination cables: 1. RJ45 Network Interface: Connect to a router or switch on your network using RJ45 Ethernet cable (Cat5e or better). 100Mhz connection. PoE supported (class 3 PoE switch required). NOTE: The ITE is to be connected only to PoE networks without routing to the outside plant.
  • Page 15 Connection 4. DC12V (1A): 12V DC power input terminal. Make sure to follow correct polarity (+/-) marked on the power connector when connecting to power. NOTE: If using DC power, you must connect the power pigtail included with the product to maintain compliance with UL standards. Power Pigtail NOTE: Adapter output: 12V DC, minimum 0.55A, output complies with L.P.S.

  • Page 16: Camera Installation

    Camera Installation 3. CAMERA INSTALLATION Make sure to follow the correct polarity if connecting the camera to DC power. Polarity is marked on the power connector. All Installation Methods NOTE: Acceptable mounting surfaces for wall/ ceiling mounts are as follows: •...
  • Page 17 Camera Installation Method 2 - Camera Base Install 2b. Use the included mounting template (Installation Option 1) to mark and pre-drill the required holes. Remove the camera 2c/2f base by unscrewing the 3 base locking screws, and turn camera module approx.
  • Page 18 Camera Installation Reattaching the Camera Module 3a. Reinsert camera module into camera base by aligning the arrow notches on the edge of the camera module and the camera base (label on edge of camera module indicates the location of the arrow notch), and turning camera module clockwise to lock into place.
  • Page 19 Camera Installation Adjust camera viewing angle and secure into place by tightening thumb screw using a flat head screwdriver. Avoid pointing the camera lens in angles where the IR LEDs are blocked by the camera cover or dome cover. If IR LEDs are blocked, it may result in an unclear nighttime image.
  • Page 20 Camera Installation 7.Re-attach the dome cover. Align the arrows as shown in the diagram to ensure a waterproof seal. Use the allen key to tighten the Arrow on camera base tamper screws. Arrow on camera module (inside camera) NOTE: Make sure dome cover cord Arrow on dome cover does not get...

  • Page 21: Junction Box Plate

    Junction Box Plate 4. JUNCTION BOX PLATE Junction box plate is used to install camera into standard 4S and Octagon junction boxes. Junction box plate screw kit contains the following accessories: • 3 x Base fitting screws (PWM3 Type) • 4 x 2S / 4S plate screws (KM3.5 Type) •...

  • Page 22: Junction Box Installation Types

    Junction Box Installation Types 5. JUNCTION BOX INSTALLATION TYPES 5.1 Two Gang Fitting (Recommended) Two gang fitting requires 4x 2S/4S screws. NOTE: Two gang fitting provides the most Screws robust installation. 5.2 4S Fitting 4S fitting requires 2x 2S/4S screws. Screws 5.3 Octagon Fitting A 4"...

  • Page 23: Finding The Camera's Ip Address

    (LAN) using Syncro-V, UPnP on Windows® 7, or Bonjour® in Mac OS®. 6.1 Finding the Camera’s IP Address Using Syncro-V 1. Install Syncro-V from the CD or from www.flir.com/security/pro. Double-click the Syncro-V icon ( ) on the Desktop. The log in screen appears.
  • Page 24 Finding the Camera’s IP Address 3. Syncro-V opens and scans the local network for connected cameras. Detected camera IP addresses on the LAN appear in the Device List on the left side of the screen with a icon. Found camera IP address 4.

  • Page 25: Finding The Camera's Ip Address Using Upnp In Windows® 7

    Finding the Camera’s IP Address 6. The camera appears under the camera IP address. Click and drag the camera to the display grid to open it. Click and drag the camera to the display grid to open it NOTE: For detailed instructions on using Syncro-V, see the Syncro-V manual on the CD.

  • Page 26: Finding The Camera's Ip Address Using Bonjour® In Mac Os

    Finding the Camera’s IP Address 1. Click Start>Computer>Network. The camera’s IP address appears under Network Infrastructure. Double-click to open the camera Network 2. Double-click the camera to open it in your default browser. 3. Under User Name and Password, enter the camera’s User Name (default: admin) and Password (default: admin) and click Login.

  • Page 27: Finding The Camera Ip Using The Bnc Test Cable

    Finding the Camera’s IP Address 2. Click Bonjour. The camera’s IP address appears in the Bonjour Devices list. 3. Double-click the camera to open it in Safari®. Bookmarks button Bonjour Double-click the camera’s IP address 4. Under User Name and Password, enter the camera’s User Name (default: admin) and Password (default: admin) and click Login.

  • Page 28: Configuring Remote Connection

    Configuring Remote Connection 7. CONFIGURING REMOTE CONNECTION Follow the steps below to configure your camera for connections over the Internet using a web browser, Syncro-V, or other VMS software. Step 1 of 6: Locate the camera’s local IP address: • See “6. Finding the Camera’s IP Address” on page 15. Step 2 of 6: Port Forward your router: You need to enable port forwarding for the following ports on your router to the camera’s local IP address:...
  • Page 29 MAC Address Step 4 of 6: Register for FLIR DDNS: FLIR offers a free DDNS service for use with your IP camera. A DDNS account allows you to set up a web site address that points back to your local network.
  • Page 30 Configuring Remote Connection To setup your free FLIR DDNS account: 1. In your browser, go to http://ddns.myddns-flir.com and click Create Account. 2. Complete the Account Information fields with Click Create Account your personal information. Enter personal information 3. Complete the System Information fields: •...
  • Page 31 • Domain Name: Enter the Domain Name you received from the confirmation email you received after you created your DDNS account (e.g. tomsmith.myddns-flir.com). • User Name: Enter the User Name you received in the confirmation email. • Password: Enter the Password you received in the confirmation email.

  • Page 32: Connecting To A Ddns Address Using Syncro-V

    Click Save 3. Under Device IP, enter the Domain Name from the confirmation email. For example, enter tomsmith.myddns-flir.com. 4. Under Control Port, enter the camera’s control port (default: 30001). 5. (Optional) Under Device Name, enter a name for the camera.
  • Page 33 Configuring Remote Connection 8. Close Device Maintenance and Device Manager, and return to the Live Video screen. The newly added camera will appear in Device List. Found camera NOTE: A icon is shown for all cameras outside of the LAN. This does not affect your ability to connect to the camera remotely.

  • Page 34: Web Configuration

    Web Configuration 8. WEB CONFIGURATION The camera includes a built-in web interface that can be accessed using a web browser. 8.1 Supported Browsers • Google Chrome, Mozilla Firefox, and Apple Safari® (via Adobe Flash Player) • Microsoft Internet Explorer® 7.0 or later, 32-bit version (via ActiveX®) 8.2 Chrome, Firefox, and Safari Setup 1.

  • Page 35: Internet Explorer® Setup

    Web Configuration 4. The main screen for the camera web interface opens. From here you can view and configure the camera. NOTE: If you do not see video from the camera, make sure your computer has the latest version of Adobe Flash Player installed (visit http:// www.adobe.com/ to download the latest version).
  • Page 36 Web Configuration 3. Under Download unsigned ActiveX controls, click Prompt (recommended) or Enable. Select Enable or Prompt under Download unsigned ActiveX controls Click OK 4. Click OK. Click OK again to save changes. Step 2 of 2: Log into camera: 1.
  • Page 37 Web Configuration 4. If your computer has Flash Player installed, the main screen for the camera web interface opens. From here you can view and configure the camera. NOTE: The ActiveX plug-in may provide smoother video performance than Flash Player. To use ActiveX, click the message above the video window. Then click inside the video area, select Install this Add-on for all users on this computer, and follow the prompts.

  • Page 38: Web Interface/Live Video Overview

    Web Configuration 8.4 Web Interface/Live Video Overview Click and drag to zoom in. Right-click and Camera select ZoomOut to zoom out. configuration menus Double-click inside window for full-screen Select Stream TIP: Select stream2 for better performance for remote connections. Stream2 has a lower resolution than stream1. The Live video page appears when you log into the camera.

  • Page 39: Configuring Camera Settings

    Web Configuration The Live Video Menu contains the following options: • Full Screen: Open the video in full screen. Press ESC to exit full screen. • Sensor Config: Configure the camera sensor settings. See “8.17 Sensor Configuration” on page 59. •...

  • Page 40: Device Info

    Web Configuration 8.5 Device Info The Device Info page shows information about your IP camera, such as the Device Name (which appears in the Device List in Syncro-V), firmware version, MAC address, and camera inputs and outputs. You can also configure the Device Name for your camera.

  • Page 41: Stream Configuration

    Web Configuration 8.6 Stream Configuration The Stream Configuration page allows you to configure the camera’s video streams. The camera supports three different video streams. This allows you to have a high quality recording stream (stream1), a lower quality stream (stream2) to preserve bandwidth for remote connections, and an MJPEG stream for applications requiring MJPEG.

  • Page 42: Device Configuration

    Web Configuration • Frame Rate: Select the frame rate for the stream up to maximum of 30FPS for stream1 or stream2 or 12FPS for stream3. NOTE: Frame rate may be automatically adjusted to account for bandwidth limitations. • I Frame interval: Select the interval for I frames: 1, 2, or 3. The default value of 2 should be used unless there are special requirements.

  • Page 43: Local Network

    Web Configuration 8.7.1 Local Network The Local Network page shows the camera’s current IP address and network parameters if DHCP is enabled. It also allows you to set a static IP address for the camera (see below), set the networking parameters, and to select IPv4 or IPv6.

  • Page 44: Device Port

    Web Configuration 4. Click OK to save changes. The camera will restart with the new IP address. 8.7.2 Device Port The Device Port page (Device Configuration>Device Port) allows you to configure the camera’s port configuration. The camera has the following ports: •...

  • Page 45: Camera

    Web Configuration 8.7.3 Camera The Camera page (Device Configuration>Camera) allows you to configure the Channel Name, which appears on the camera OSD and the video system frequency. To change the Channel Name: • Configure the Channel Name as needed and then click the Set button next to Channel Name.
  • Page 46 Web Configuration You can set the camera’s date and time the following ways: • Using an NTP server (recommended) • Using your computer’s system time • Manually The camera is configured to use NTP by default, but you must set the time zone and Daylight Savings Time settings to ensure accurate time.

  • Page 47: Osd

    Web Configuration 3. Un-check Enable NTP and click Apply at the bottom of the screen. 4. If your region observes daylight savings time, check Adjust clock for daylight saving changes. • Under Start and End, select the start and end times for daylight savings. •...

  • Page 48: Microphone

    Web Configuration • Custom: Create a custom OSD message. Enter the custom OSD text under Custom OSD. Device Name Channel ID Channel Name Time Custom 3. Enter the desired Row and Column for enabled OSD messages. Text on row 0 is shown at the top of the screen, and moves down as the row number increases.

  • Page 49: Bnc Video Output

    Web Configuration Configure microphone settings for listen-in audio. Self-powered microphone required (not included). To configure microphone settings: 1. Click Device Configuration>Microphone. 2. Check Enable Microphone to enable listen-in audio or un-check to disable. 3. Under Microphone Volume, select the volume for the microphone between 1~100.

  • Page 50: Alarm Configuration

    Web Configuration To change the language for the OSD and email alarms: 1. Click Device Configuration>Language. 2. Under Language, select the desired language then click OK to save changes. 8.8 Alarm Configuration Alarm Configuration contains the following sub-menus: • Disk Alarm •...

  • Page 51: Motion Alarm

    Web Configuration 3. Under Max Disk Space, enter the disk full percentage that will trigger an alarm (e.g. a Disk Full Alarm will be triggered when the recording disk is 80% full). 4. Check Disk Error Alarm to enable Disk Error Alarms. 5.
  • Page 52 Web Configuration 3. Click Schedule to configure a motion detection schedule. The Schedule Time Setting menu opens. NOTE: If the Schedule Time Setting menu does not open, disable any popup blockers. 4. Configure the weekly schedule. The schedule is divided into 3 periods, and motion detection will be enabled in all times during all 3 periods.

  • Page 53: Local Record

    Web Configuration 8.9 Local Record Local Record contains the following sub-menus: • Record Policy • Record Directory 8.9.1 Record Directory Record Directory allows you to configure the microSD/SD memory card, NAS, and FTP storage locations. It also allows you format the microSD/SD card.
  • Page 54 Web Configuration 4. Click Modify. The Record Disk Path menu opens. Select SD1 Click Modify 5. Check Enable. Check Enable Click Format 6. Under File System, select SDVideo (recommended) or Ext3. 7. Click Format. A window will appear to show the status of the formatting. Wait for the formatting to complete and then click OK.
  • Page 55 Web Configuration 2. Under Disk Name, select ftp. Select ftp Click Modify 3. Click Modify. The Record Disk Path opens. 4. Check Enable. 5. Configure the following: Check Enable Configure FTP server information Click OK • IP: Enter the FTP server address. •...
  • Page 56 Web Configuration 6. Click OK. 7. Set up recording using the Record Policy sub-menu (see “8.9.1 Record Directory” on page 44). To access your recordings, use Syncro-V or manually access your FTP server. NOTE: On the Record Directory page, Status will be OK when FTP is selected if FTP is accessible and all settings have been entered correctly.
  • Page 57 Web Configuration 4. Configure the following: • IP: Enter the IP address of the NAS. • Path: Enter the NAS folder where video files will be saved. NAS folder must be located directly under the root folder of the NAS (e.g. /public). •...

  • Page 58: Record Policy

    Web Configuration 8.9.2 Record Policy The Record Policy menu allows you to set the microSD/SD memory card, NAS, and FTP recording parameters. Once configured, the device can record video directly to a microSD/SD card, NAS, and FTP. To enable recording to microSD/NAS/FTP: 1.
  • Page 59 Web Configuration during all selected times in all 3 periods. Click OK when finished configuring the recording schedule. 4. To enable Motion Alarm Recording, check Enable under Alarm Record. Configure Pre-recording and Post-recording times. Check Motion Alarm, Channel. 5. Under Stream, select the stream to use for recording. Stream1 is recommended if you want to record high quality video, stream2 is recommended if you want to save bandwidth or storage space.

  • Page 60: Privacy Masking

    Web Configuration 8.10 Privacy Masking Privacy area The Privacy Masking menu allows you to create up to 5 privacy areas that will not appear in recordings. You can cover up to 8% of the total image area. To configure privacy areas: 1.

  • Page 61: Ddns

    Web Configuration 8.11.1 DDNS The DDNS sub-menu allows you to configure DDNS settings. Before configuring DDNS settings, you must register the camera for a free FLIR DDNS account (see “7. Configuring Remote Connection” on page 19). To configure DDNS settings: 1.

  • Page 62: Smtp (Email Alert Setup)

    Web Configuration 8.12.1 SMTP (Email Alert Setup) The SMTP sub-menu allows you to configure email alerts when motion alarms occur. Email alerts will include a .jpg snapshot attachment. Before setting up email alerts you must configure the following: • Motion alarms must be enabled before the camera will send email alerts. See “8.8.2 Motion Alarm”...

  • Page 63: Privilege Manager

    Web Configuration • Sender E-mail Address: Enter the email address that will be used to send email alerts. • Recipient E-mail Address 1~5: Enter up to 5 email addresses that will receive email alerts. • Attachment Image Quality: Select the quality of the image attachments: High, Mid, or Low.
  • Page 64 Web Configuration The Group page (Privilege>Group) allows you to manage permissions for user groups. Users obtain permission from their group. The Administrators group contains all permissions and cannot be deleted or edited. To add a user group: 1. Click Add. The Add Group menu appears. NOTE: If the Add Group menu does not appear, disable any popup blockers.

  • Page 65: User

    Web Configuration 8.13.2 User The User page (Privilege>User) allows you to manage user accounts. User accounts receive privileges based on their group. The admin account is the system administrator, and has full access to all functions. To add a user account: 1.

  • Page 66: Unlocking User Accounts

    Web Configuration To modify a user account: 1. Select the user account under User and click Modify. 2. Modify the account details as needed and click OK. To delete a user account: • Under User, select the user account and click Delete. Click OK to confirm. 8.13.3 Unlocking User Accounts The admin account is the only account that can unlock user accounts that have been locked out.

  • Page 67: Device Restart

    Web Configuration 8.14.1 Protocol The Protocol page (Protocol>Protocol) allows you to view ONVIF protocol settings. 8.15 Device Restart Click Device Restart. Click Restart then click OK to restart the camera. 8.16 Default Settings Click Default Settings. Click Restore then click OK to restore the camera to factory default settings.

  • Page 68: Sensor Configuration

    Web Configuration 8.17 Sensor Configuration The Sensor Configuration menu is used to adjust camera image settings. To configure camera image settings using the Sensor Configuration menu: • Log into the camera using a web browser, and from the Live Video page, right-click on the video area and select Sensor Config.

  • Page 69: Image Adjust

    Web Configuration 8.17.1 Image Adjust Adjust the Brightness, Saturation, and Contrast settings for the image. 8.17.2 Shutter Control Adjust the camera shutter settings. • ShutterMode: Select AutoShutter or FixedShutter. • MaxShutter: Sets the upper limit of the shutter speed when AutoShutter is selected.

  • Page 70: Gain Mode

    Web Configuration 8.17.3 Gain Mode Select gain mode and adjust gain settings. • Gain Mode: Select AutoGain or FixedGain. • MaxGain (dB): Select the maximum gain value when AutoGain is selected. • FixedGain (dB): Select the gain value when FixedGain is selected. 8.17.4 Day/Night Mode Configure color settings for night mode.

  • Page 71: Auto Iris

    Web Configuration 8.17.5 Auto Iris Set Auto Iris settings. • Auto Iris: Select ON to enable or OFF to disable. • Iris Speed: If Auto Iris is set to ON, select Auto Iris speed. 8.17.6 Gamma Adjust Gamma. • Gamma: Select gamma setting: Standard, High, Middle, Low, or Dynamic.

  • Page 72: Ae Meter Mode

    Web Configuration 8.17.7 AE Meter Mode Set the Auto-Exposure Meter Mode from one of the following: • Multi-Pattern: When metering light, entire image is metered symmetrically. • Center-Weighted: When metering light, priority is given to the center of the image. •...

  • Page 73: Wb Setting

    Web Configuration • Control Mode: Select ON to enable Digital Wide Dynamic Range or OFF to disable. NOTE: Enabling Digital Wide Dynamic Range may cause color distortion based on the lighting. If you notice color distortion, it is recommended to turn Control Mode to OFF.

  • Page 74: Mirror

    Web Configuration 8.17.10 Mirror Enable/disable image mirroring. • Mirror: Select Horizontal to mirror the image horizontally, Vertical to mirror vertically, or Picture Flip to mirror both horizontally and vertically. Select Close to disable image mirroring. 8.17.11 Noise Filter Configure noise filter settings. •...

  • Page 75: Resetting To Factory Defaults

    Resetting to Factory Defaults 9. RESETTING TO FACTORY DEFAULTS Follow the steps below to revert all settings to factory defaults. The camera must be connected to power to perform a factory reset. Loosen the three tamper screws using the provided allen key. Lift the dome cover.
  • Page 76 Resetting to Factory Defaults 5.Re-attach the dome cover. Align the arrows as shown in the diagram to ensure a waterproof seal. Use the allen key to tighten the Arrow on camera base tamper screws. Arrow on camera module (inside camera) NOTE: Make sure dome cover cord Arrow on dome cover...

  • Page 77: Dimensions

    Dimensions 10. DIMENSIONS Camera Dimensions Base Hole Screw Dimensions...

  • Page 78: Technical Specifications

    Pendant Cap *microSD card not included. Up to 64GB. MNTV2XR Corner Mount Because our products are subject to continuous improvement, FLIR Systems, Inc. reserves the right to modify product design and specifications without notice and without incurring any obligation. E&O.E.

  • Page 79: Troubleshooting

    Troubleshooting 12. TROUBLESHOOTING Can’t find the camera IP address using Syncro-V or other software: • Make sure Ethernet and/or DC power cables are correctly connected to the camera. • Make sure the PoE switch or DC power source meets the camera’s power requirements (class 3 PoE / 12V DC, minimum 0.55A).
  • Page 80 Troubleshooting Can’t connect to camera on a web browser using a DDNS address: • FLIR DDNS address entered incorrectly into the address bar. Make sure to enter http://, the Domain Name you received in the confirmation email, followed by colon, and the HTTP port number of the camera (e.g. http:// tomsmith.myddns-flir.com:80).
  • Page 84 DNV14UX2 English Version 2.0 www.flir.com/security/pro Copyright © 2014 FLIR Systems, Inc.

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