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Installation and
User Guide
Saros
Dome
TM
Camera
The information contained herein does not contain technology as defined by EAR,15 CFR772, is publicly available, and therefore not subject to EAR.

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Table of Contents
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Summary of Contents for FLIR Saros

  • Page 1 Installation and User Guide Saros Dome Camera The information contained herein does not contain technology as defined by EAR,15 CFR772, is publicly available, and therefore not subject to EAR.
  • Page 2 © 2018 FLIR Systems, Inc. All rights reserved worldwide. No parts of this manual, in whole or in part, may be copied, photocopied, translated, or transmitted to any electronic medium or machine readable form without the prior written permission of FLIR Systems, Inc.
  • Page 3: Table Of Contents

    Installation 1.1 Camera Overview 1-3 1.2 Installation Overview 1-4 1.2.1 Camera Connections 1-4 1.2.2 Supplied Components 1-4 1.2.3 Additional Supplies 1-5 1.2.4 Site Preparation 1-5 1.2.5 Configure for Networking 1-5 1.2.6 Camera Placement 1-9 1.2.7 Install the Wall Mount 1-9 1.2.8 Install the Back Box 1-10 1.3 Camera Connections 1-11 1.3.1 Grounding 1-11...
  • Page 4 3.2 Maintenance and Troubleshooting Tips 3-34 3.2.1 Cleaning 3-34 3.2.2 Troubleshooting 3-35 427-0100-00-12 Version 100 December 2018 The information contained herein does not contain technology as defined by EAR,15 CFR772, is publicly available, and therefore not subject to EAR.
  • Page 5: Installation

    Serious injury or death may result from failure to heed this warning. Caution! Except as described in this manual, do not open the Saros Dome camera for any reason. Damage to the camera can occur as the result of careless handling or electrostatic discharge (ESD). Always handle the camera with care to avoid damage to electrostatic-sensitive components.
  • Page 6: Installation Overview

    100 meters, including the PoE power supply. For installations using PoE power and IP video, a single Ethernet cable is the only required connection. The Saros Dome camera is a Powered Device compliant with the IEEE 802.3af-2003 standard.
  • Page 7: Additional Supplies

    Camera Guide Ethernet connector The Saros Dome camera ball and back box are shipped in pins separate boxes. The camera ball can be configured for networking while still in its shipping box using PoE, or after installation. If you are configuring the camera for networking before installation, power the camera using a PoE switch or PoE injector.
  • Page 8 Step 1 Make sure the PC and the camera are on the same network. Step 2 On the PC, download the DNA software from the FLIR individual product web page at: https://www.flir.com/browse/security/thermal-security-cameras/ Step 3 Un-zip the downloaded file, and then double-click and run DNA.exe.
  • Page 9 Installation Step 2 Open the camera’s web page either by double-clicking the camera in the DNA Discovery List or by typing the camera’s IP address in the browser’s address bar (when the PC and the camera are on the same network). Step 3 In the Login area, type the user name (admin) and password (default: admin).
  • Page 10 Installation Step 5 Click System Settings. System Settings Step 6 On the Network tab, set network parameters such as static IP or DHCP addressing, and then click Save. 427-0100-00-12 Version 100 December 2018 The information contained herein does not contain technology as defined by EAR,15 CFR772, is publicly available, and therefore not subject to EAR.
  • Page 11: Camera Placement

    Installation 1.2.6 Camera Placement For installations with incorporating multiplecameras with on-board video analytics, the cameras’ fields of view of cameras should overlap to remove all dead zones in which a camera cannot see a target “head to toe”, as demonstrated in the figure below. The camera’s on-board analytics must be Video Analytics Setup.
  • Page 12: Install The Back Box

    Installation 1.2.8 Install the Back Box Step 1 For each cable, use the Torx wrench to punch a hole in the center of the grommet from the underside. Insert the cable from the conduit though the hole. For surface mount remove with Torx wrench Punch through grommet...
  • Page 13: Camera Connections

    Installation Step 5 Route the PoE cable as shown below. The PoE cable is all that is required. Back box connector Ethernet 10-pin connector port Pin 1 Step 6 Secure the back box onto the wall mount bracket using the screwdriver to tighten the three quarter-turn twist-lock assemblies.
  • Page 14: Camera Specifications

    Installation Camera Specifications DH-390 2MP Camera Model Camera Platform Type Dome Array Format Native 320 × 120, 960 × 360 VividIR Detector Type Long-Life, Uncooled VOx Microbolometer Pixel Pitch 12 µm Thermal Sensitivity <50 mK Spectral Range 8 µm to 14 µm Thermal Lens Athermalized, focus-free;...
  • Page 15 Installation Camera Platform Type Dome Weight 4 lb (1.8 kg) configuration dependent Dimensions (H,D) 5.75" x 6.35" (146 mm x 160 mm) One input dry alarm contacts;  Power Input/Output One output relay contact 1A max at 24 Vac/30 Vdc 12 Vdc (±10 %) General Input Voltage dc...
  • Page 16: Operation

    Operation This chapter describes how to operate the Saros Dome security camera using the camera’s web page. Accessing a Camera To access a camera, do one of the following: • In the DNA tool, double-click the camera in the DNA Discovery List and then log in to the camera.
  • Page 17: Visible 1

    Operation ONVIF systems. To modify parameters that affect a particular IP Video stream from the camera, click the link. Visible 1 The default parameters provide a 1920x1080, 30 FPS frame-rate stream. Codec options are H.264 or MJPEG. Visible 2 The default parameters provide a 1280x720, 15 FPS frame-rate stream. Codec options are H.264 or MJPEG.
  • Page 18 Operation Select Format for the T1 Stream Thermal only Unified 1 Unified 2 Codecs, Quality, and Bandwidth The codec used determines which parameters you can set that have a significant impact on the quality and bandwidth requirements of the video stream. Use the default values initially, and then 427-0100-00-12 Version 100 December 2018 The information contained herein does not contain technology as defined by EAR,15 CFR772, is publicly available, and therefore not subject to EAR.
  • Page 19 Operation individual parameters can be modified and tested incrementally to determine when bandwidth and quality requirements are met. With the H.264 codec, you can set Rate Control to: • CBR (constant bit rate): The Bit Rate parameter defines the target bit rate; the camera attempts to keep the video at or near the target bit rate.
  • Page 20 Operation The time-to-live field controls the ability of IP packets to traverse network boundaries. A value of 1 restricts the stream to the same subnet. Greater values allow increasing access between networks. The video streaming is done using a protocol generally referred to as Real-time Transport Protocol (RTP), but there are actually many protocols involved, including Real-Time Transport Control Protocol (RTCP) and Real Time Streaming Protocol (RTSP).
  • Page 21: Thermal Image Setup - Thermal

    Operation • Video Format When mounted indoors, the visible camera shutter speed may be synchronized to the 50 Hz or 60 Hz power used for lighting the scene. If lighting is connected to 50 Hz power, the PAL setting may provide better video and conversely, NTSC may provide better video under 60 Hz lighting. 2.2.3 Thermal Image Setup - Thermal Page In most installations it is not necessary to change the default settings of the thermal sensor.
  • Page 22: Input/Output (I/O)

    Operation The AGC parameters control how the overall video image appears. Manual adjustments to the Brightness and Contrast, in some cases may provide a more appealing image, depending on personal preferences. • Brightness (gamma) setting determines the allocation of the 256 “shades of gray” produced by the AGC.
  • Page 23: Illumination

    Operation 2.2.5 Illumination Page The camera has both visible and infrared LED lights for illuminating the scene for the visible camera. The Illumination page controls the state of these lights. The default sets the visible LEDs off, while the infrared LEDs are set to Auto.
  • Page 24: Video Analytics Setup

    2.2.6 Video Analytics Setup The Analytics function of the Saros Dome camera provides the capability to detect motion, send an alarm, and classify detected objects based on size and aspect ratio (height and width). Based on these settings, the video analytics calculate a human size that is proportional over the detection area.
  • Page 25 Operation choice. Auto calibration adjusts the detection size parameters as people (the calibration target) are detected walking in all areas of the scene. The progress of the auto calibration status is shown as a percent Scene Analysis. To aid scene analysis, mask regions of the scene that contain moving bushes or branches, as well as areas that are not on the same ground plane as the detection areas.
  • Page 26 Operation Step 2 Click Edit Calibration Areas for the Calibration mode. Step 3 Set the far size aspect ratio for a person. Have a person walk around near the center of the area. Select the blue box at the top of the screen and drag to fit the subject. Set the size of the box to the smallest aspect of the thermal image of the subject person.
  • Page 27 Operation Set Show Rules to Yes to show any detection areas as black outlines and tripwires as black lines in the thermal video streams. There are four tracking display options: No Boxes, Classified Boxes, All Boxes and Show Triggered. If Classified, All, or Show Triggered is selected, a check box, Show Trajectories, is displayed that when selected enables a tracking line with each detection box.
  • Page 28 Operation • With Tripwire selected, click in the video to create the first point of the line. Continue to the second point (and more if desired), then double-click to complete the line. Click Double-click points to end Select Figure 2-3: Creating a Tripwire •...
  • Page 29 Operation Note This is motion detection masking; not privacy masking. The video image will still be seen, but alarms will not be generated. Analytics will be disabled in the masked area. The purpose is to manually define regions that will not generate motion alarms. For example, this can be helpful to eliminate alarms from a tree or bush moving in the wind.
  • Page 30: Configuration

    Configuration This chapter describes how to configure the Saros Dome security camera using the camera’s web page System Settings Pages When a user logs in with expert or admin privileges, the System Settings pages are available. The pages are described below. A login with expert privileges has access to these Server pages, but will only see the security settings for their own login.
  • Page 31: Date & Time

    Configuration 3.1.2 Date & Time Page The Date & Time page is used to configure the date and time settings. The date, time, and time zone can be obtained from an NTP server, or can be entered manually. If NTP mode is selected, the NTP server information can be entered.
  • Page 32: Users

    Configuration 3.1.3 Users Page Admin level login privileges are required to add users and change or set all passwords. Add user To maintain security of the system, set up User Names and passwords for each required login account. Three levels of access are provided for each new User Name added to the system. •...
  • Page 33: Firmware & Info

    Configuration 3.1.4 Firmware & Info Page For camera firmware updates, manually install a firmware update file by browsing to select the update file on your computer, and then selecting Upgrade. The firmware files will be uploaded and installed. Factory Defaults Click Full Reset to return the camera its original factory configuration.
  • Page 34: Alarm

    Configuration 3.1.5 Alarm Page Two default alarms have been provided to react to motion detected in a video analytics region. • Visible LED on Motion—When a alarm is triggered by the video analytics, the visible LEDs are turned on. Enabled by default. •...
  • Page 35: I/O Devices

    Configuration 3.1.7 I/O Devices The I/O Devices page provides configuration settings for virtual I/O devices connected to the camera network. Refer to the documentation for the I/O device connected. 3.1.8 Cyber The Cyber page provides configuration settings for certificates and for secure communication. Self-Signed Certificates Provide information, create the certificate, and then download a public key, a private key, or a CA certificate.
  • Page 36 Enable or disable camera control via Transport Layer Security (TLS) and secure HTTP (HTTPS). Maintenance and Troubleshooting Tips If help is needed during the installation process, contact the local FLIR representative, or visit the FLIR Support Center at: https://www.flir.com/support-center/support-hq/. FLIR Systems, Inc. offers a comprehensive selection of training courses to help get the best performance and value from the thermal imaging camera.
  • Page 37 If a fuse was used, be sure the fuse is not blown. If the camera still does not produce an image, contact the FLIR dealer or reseller who provided the camera, or contact FLIR directly.
  • Page 38 First check to ensure the physical connections are intact and that the camera is powered on and providing analog video to the monitor. By default the camera will broadcast a discovery packet two times per second. Use the FLIR Discovery Network Assistant (DNA) or a packet sniffer utility such as Wireshark and confirm the packets are being received by the PC from the camera.
  • Page 39 FLIR Systems, Inc. 6769 Hollister Ave Goleta, CA 93117 Corporate Headquarters FLIR Systems, Inc. 27700 SW Parkway Ave. Wilsonville, OR 97070 Support: https://www.flir.com/support-center/support-hq/ Document: 427-0100-00-12 Version: 100 Date: December 2018 The information contained herein does not contain technology as defined by EAR,15 CFR772, is publicly available, and therefore not subject to EAR.

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Saros dh-390 2mp

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