Troubleshooting & Maintenance; Motor - Exerpeutic 1318 Owner's Manual

TROUBLE SHOOTING
PROBLEM: The elliptical wobbles when in use.
SOLUTION: Turn the rear stabilizer end cap on the rear stabilizer as needed to
level the elliptical.
PROBLEM: There is no display on the console.
SOLUTION: Remove the console and verify the wires that come from the
console are properly connected to the wires that come from the front post.
PROBLEM: There is no heart rate reading or there is erratic / inconsistent
reading.
SOLUTION: Make sure that the wire connections for the hand pulse sensors are
secure.
SOLUTION: To ensure the pulse readout is more precise, always hold on to the
handlebar grip sensors with two hands instead of just with one hand.
SOLUTION: Avoid gripping the hand pulse sensors too tight. Try to maintain
moderate pressure while holding onto the hand pulse sensors.
PROBLEM: The elliptical makes a squeaking noise when in use.
SOLUTION: The bolts may be loose on the elliptical. Please inspect all of the
bolts and tighten any loose bolts.
Problem Potential Cause
E1 1. The motor does not
activate
Problem Potential Cause
E2 1. There is something
wrong with cables.
2. There is something
wrong with console.
3. There is something
wrong with motor.
TROUBLESHOOTING & MAINTENANCE
Correction
1) Motor Problems
Symptoms include an unusually loud noise
coming from the Motor, which means the
Gears are NOT meshing correctly. Try
reversing the resistance and try again. If
this fails then contact customer service.
Correction
Check if the cables are damaged
Change the console. contact customer
service
Change the motor. contact customer
service
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