Software; Em To Phm Connection - Christie Entero RPMWU-LED01 Service Manual

3.9

Software

3.9.1 EM to PHM Connection

When the initial fail-safe screen appears in the web browser, it should contain 6 revision lines. This indicates
that the EM and PHM have successfully communicated.
If the fail-safe screen appears with only 3 revision lines, then the EM has not connected to the PHM. If you
continue with the upgrade, the EM will receive the upgrade package, but the PHM will not. This may cause
functional problems with the projector and in the worst case may prevent the EM and PHM from connecting
properly.
If only 3 items are displayed:
1. Wait 5 seconds and press F5 on the PC to retry the operation. If 6 software versions are now displayed then
the EM and PHM have connected and the upgrade can proceed normally. If not, proceed to step 2.
2. Disconnect the DVI cable on the PHM and connect it to the alternate DVI port. Press F5 on the PC. If 6
software versions are now displayed then the EM and PHM have connected and the upgrade can proceed
normally. If not, proceed to step 3.
3. As a final step, retry the operation. Reboot to product mode. When the product WebUI appears, reboot to
fail-safe again and repeat from step 1.
Entero RPMSP/RPMWU/RPMHD-LED01 Service Manual
020-100368-05 Rev. 1 (06-2012)
Section 3: Troubleshooting
3-9