Eliwell TelevisGo User Manual
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Eliwell TelevisGo User Manual

Family of devices used to monitor, control and manage commercial refrigeration installations from a distance
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TelevisGo
Monitoring and control have never been this easy
TelevisGo is a family of devices used to
monitor, control and manage commercial
refrigeration installations from a distance.
USER
MANUAL

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Summary of Contents for Eliwell TelevisGo

  • Page 1 TelevisGo Monitoring and control have never been this easy TelevisGo is a family of devices used to USER monitor, control and manage commercial MANUAL refrigeration installations from a distance.

  • Page 2: Table Of Contents

    CONTENTS 1. USING THE MANUAL ................... 5 2. INTRODUCTION ....................6 2.1 GENERAL DESCRIPTION ..............................6 2.2 FEATURES/MODELS ...............................6 2.2.1 INTERFACE ..............................................6 2.2.2 SPECIFICATIONS AND REGULATORY FRAMEWORK ................................6 2.2.3 REGULATIONS ...............................................6 2.2.3.1 Compatibility with EN12830 standard ....................................6 2.2.3.2 Application information sheet ......................................7 2.2.4 LANGUAGES SUPPORTED .........................................7 2.3 COMPATIBILITY ................................7 2.3.1 BROWSERS SUPPORTED ..........................................7...
  • Page 3 5.3 MANAGING USER PROFILES / MULTIPLE USERS AND DEFAULT PAGE ............24 5.4 SCHEDULED ACTIVITIES ............................. 26 5.4.1 VIEWING SCHEDULED ACTIVITIES ......................................26 5.4.2 ADD, EDIT OR REMOVE SCHEDULED ACTIVITIES ................................27 5.4.2.1 Details..............................................27 5.4.2.2 Scheduling ............................................28 5.4.2.3 Action ..............................................29 5.4.2.4 Filters ..............................................

  • Page 5: Using The Manual

    Users MUST read and take note of these sections. Indication/highlighted text: further information on the topic in question that the user should be aware of. Suggestion: a suggestion that could help the user to understand and make better use of the information provided. TelevisGo Page 5/68...

  • Page 6: Introduction

    2.2 FEATURES/MODELS 2.2.1 INTERFACE TelevisGo has an advanced user interface that can be accessed via web browser (*) from any personal computer, in order to analyze data and control all functions of the plant. (*) A browser is a programme used to navigate web sites; it is normally included with the Operating System (Windows, Linux, Mac ...) or can be downloaded and installed free.

  • Page 7: Application Information Sheet

    • “LAN” networks using the TCP/IP and gateways using the LAN Adapter module (accessory can be purchased separately). The Eliwell guarantee extends to the correct use of only one type of network at a time. Some examples of usable networks are...

  • Page 8: Compatible Modems

    N.B.: To ensure it works correctly, the PIN of the modem SIM card must be disabled. 2.3.4 RANGES OF DEVICES SUPPORTED All devices supported by TelevisGo are listed in the file "Controller_Driver_List.xls” in the "DriverList” directory on the CD provided. The updated file can also be downloaded from www.eliwell.it.

  • Page 9: Accessories Available

    GSM modem: RS232 GSM modem based on SIEMENS type TC35 technology. • Serial Adapter232: An interface to connect between the TelevisGo RS232 port (COM1 or COM2) and the RS485 network. • LanAdapter: LanAdapter is an Ethernet /RS-485 interface module that allows communication via LAN between a monitoring system and a device network.

  • Page 10: Mechanical Installation

    CD with manuals, list of compatible devices and examples of how to upgrade device 3.3 MECHANICAL INSTALLATION TelevisGo was designed for wall or panel-mounting. Secure the device to the wall/panel with 4 screws (not supplied) to match the holes illustrated in the figure below.

  • Page 11: Configuring Network Devices

    PC and application restart automatically when mains power is returned. 3.4.1 CONFIGURING NETWORK DEVICES Before scanning the network with TelevisGo, each device in the network must be assigned a unique address by setting parameters “FAA” and “dEA”.

  • Page 12: Lan-Adapter Connection

    NOTE: Signal propagation in an Ethernet network depends on bus traffic, making access times to the LanAdapter non- deterministic and potentially influencing access time to the RS485 sub-network. NOTE: If connection proves difficult, check if the right profile has been assigned to the network; if not, modify accordingly (see section entitled “Interface definition”) TelevisGo Page 12/68...

  • Page 13: User Interface

    4. USER INTERFACE TelevisGo has an advanced user interface that can be accessed via web browser (*) from any personal computer, in order to analyze data and control all functions of the plant. (*) A browser is a programme used to navigate web sites; it is normally included with the Operating System (Windows, Linux, Mac ...);...

  • Page 14: Page Structure

    • Plant name • Data logging: Indicates TelevisGo logging status (running /not running). • Alarm Status: The icon takes the form of the current alarm status, as described in the icons legend. • User (Group): indicates the name of the current user. The group of origin is contained in the brackets. Access rights depend on the group of origin;...

  • Page 15: Status Icons

    Icon Description TelevisGo data logging running. TelevisGo data logging not running. No controller network configured. Indicates that the alarm is active. Indicates that the alarm is active and has been noted by the user.

  • Page 16: Installation / Maintenance

    5. INSTALLATION / MAINTENANCE To install TelevisGo, you have to set up the device and the network of devices it is connected to first. This can be done via the WEB interface. NOTE1: Before scanning the network with TelevisGo, each device in the network must be assigned a unique address by setting parameters “FAA”...

  • Page 17: Network Scan And Device Naming

    • SOCKS - Domain name resolution : native DNS, Proxy or DNS via proxy • Ignore for local addresses: when selected, TelevisGo will not use the proxy server to resolve addresses within its own sub-network. • Enable: select if the SOCKS server requires authentication.
  • Page 18 Click the icon or Save to save all data entered or changes made. When using a LANAdapter network, we recommend you always use the “Test connection” key to check communication between TelevisGo and the device itself. Click the icon or Cancel to exit without saving the changes.

  • Page 19: Configuring The Device Network

    IMPORTANT: in the following circumstances, a second scan must be performed: • If one or more devices have been added • If the drivers of one or more TelevisGo controllers have been updated. • If you have enabled/disabled one or more controller resources by changing some parameters.

  • Page 20: Naming Network Devices Manually Or From File

    There are two icons on the status bar, the function of which is: • Capture naming snapshot (H): to save naming settings and network alarm delays in TelevisGo. Clicking this button opens the file automatically (in .xml format) with the saved settings, allowing users to save a backup file.

  • Page 21: Naming Network Devices From File

    The factory-set value is: %CA = 12%. If you change page without saving, any changes made will be lost (the same as clicking Cancel). The device will now show the summary in: Settings Data archive Summary TelevisGo Page 21/68...

  • Page 22: General System Settings

    1) LANGUAGES: • System language: to set the language used for creating the alarm messages and communication with systems external to TelevisGo (TWIN or third party systems). 2) PORTS: • Web server - Communication Port: to identify the port to be used for the WEB connection (e.g. 80) •...
  • Page 23 (see section entitled “Alarm management”) • Alarms - Emergency recipient: to set the telephone number to which an emergency TXT will be sent should the TelevisGo database becomes corrupted and the recipients set by the user are no longer available. 2) TXT: to set the kind of alphabet you want to use when sending TXT messages.

  • Page 24: Start Logging

    The following window appears: View Groups Users Groups Groups Users Administrators Administrator Default administrator group Default administrator Operators Operator Default operator group Default operator Users User Default user group Default user Readers Reader Default reader group Default reader TelevisGo Page 24/68...
  • Page 25 If you change page without saving, any changes made will be lost (the same as clicking Cancel). NOTE: The rights of “Administrators” cannot be modified. To edit the rights of a Group or User Profile, you must be logged in as Administrator or have the necessary authorization credentials to configure users/groups. TelevisGo Page 25/68...

  • Page 26: Scheduled Activities

    Each scheduled event begins at a time set by the user and continues indefinitely with the defined frequency. The action is therefore performed in accordance with the set schedule. If the action fails, TelevisGo continues to attempt to execute it at user-defined intervals up to a maximum time, again set by the user. If the maximum duration is set to 0 or if it is less than the re- attempt interval, no further attempts will be made.

  • Page 27: Add, Edit Or Remove Scheduled Activities

    The name of the action, as given by the user. The start date (and time) of the scheduled action. • • Retry duration. • Retry interval. Details Name Defrost Starting date 01-08-2001 @ 00:00 Retry duration 01:00:00 Retry interval 00:02:00 TelevisGo Page 27/68...

  • Page 28: Scheduling

    In daily scheduling, users must define the frequency with which the action should be performed and also at what time of day. Enter every how many days the action should be carried out in the Period box. If 0 is entered, on saving TelevisGo will •...

  • Page 29: Action

    Type Parameters added to the list below. If there is a ??? label, TelevisGo will remove it from the list as soon as a new pair is added. Parameters If a pair already exists with the same label, TelevisGo will overwrite the Label previously inserted value.

  • Page 30: Filters

    Selector Interface ID=”0” Device Address=”00:0?” Resource Name=”*2*” Type=”analog” Save Cancel The filter can be modified from this window. The selection and rule hierarchy is shown on the left. The icons beside each line have the following meanings: TelevisGo Page 30/68...
  • Page 31 • In the format COMxxx where xxx is a combination of numbers and jolly characters (COM?) • The 'Logical' text (the logical interface of TelevisGo). Name The Rapid (top) box allows you to set the two ID and Name attributes by selecting values on the basis of the interfaces present in the current configuration.
  • Page 32 (or Cancel) to delete it. Once you have defined a filter, click the In both cases, you will be returned to the previous screen. If you change page without saving, any changes made will be lost (the same as clicking Cancel). TelevisGo Page 32/68...

  • Page 33: Starting Scheduled Activities

    5.5 ENERGY RESOURCES TelevisGo allows you to treat the resources of some devices as energy utilities, i.e. measuring the electricity consumption of a plant. The measurements recorded by these resources will be saved in a dedicated database that is separate from the one with saved historical data, and with a separate data logging interval.
  • Page 34 Cancel: to cancel all settings entered. • • Cancel Filters: to go back to default filter properties, with all resources selected. If you change page without saving, any changes made will be lost (the same as clicking Cancel). TelevisGo Page 34/68...

  • Page 35: Alarm Management

    6. ALARM MANAGEMENT 6.1 INTRODUCTION Il TelevisGo can display, save and send the alarm situation in all devices connected to the network (e.g. high temperature alarm) to a group of recipients. When an alarm is detected, the symbol lights up (if not already on due to a previous alarm).

  • Page 36: Setting Up/Sending Alarm Messages

    If the list of recipients has been defined, when an error condition arises TelevisGo will store it and send a message in accordance with the rules established in the relative section (see the "Recipient Configuration" section).
  • Page 37 TelevisGo always and exclusively takes valid categories into account, and always begins at the lowest-level categories (level 4). If there are several categories at the same level, the device will perform them all.

  • Page 38: Actions

    If you change page without saving, any changes made will be lost (the same as clicking Cancel). The Enabled (B) check box enables or disables the action (disabled actions will not be performed by the system). TelevisGo Page 38/68...
  • Page 39 TXT: To enter the telephone number you want TXT messages to go to (e.g. +39 333 7600000). • Signal strength: To establish the signal strength of the modem connected to TelevisGo (as a percentage). B - Email: • Name: To enter the name assigned to the action.

  • Page 40: Time Intervals

    To enter the telephone number to be called (e.g.: +39 333 7600000). • Signal strength: To establish the signal strength of the modem connected to TelevisGo (as a percentage). • Test phone call To see if the settings entered are correct (the system tries to call the number provided).
  • Page 41 • the time period involved (from -> to) on each day • Continuous: Here you should set: • the day of the month and the start time • the day of the month and the end time TelevisGo Page 41/68...

  • Page 42: Media Configuration

    (it selects 24 hours for all days of the week). 6.2.3 MEDIA CONFIGURATION TelevisGo automatically detects all compatible connectivity devices it is connected to (such as a LAN network or GSM modem for example). TelevisGo can use these devices (media) to send alarm alerts.

  • Page 43: Media Priority

    For example, in the Priority Email box, the primary medium to send alarm alerts via email to can be selected (Ethernet in the example provided). If there is no Ethernet connection, TelevisGo will try to send the email using the secondary medium (a GSM modem in this case).

  • Page 44: Media Settings

    Enable GSM Dial Up Test connection GSM Provider number GSM Username GSM password For GPRS connections, the service Access Point Name (APN) is required (e.g. internet.mnc012.mcc345.gprs). GPRS Dial Up Details Test utility Enable GPRS Dial Up Test connection GPRS APN TelevisGo Page 44/68...

  • Page 45: User: Operation

    Using the simple, intuitive interfaces, users can view data and/or alarms in real time, explore the data archive/alarm log, view graphs and download all data viewed. IMPORTANT: Network alarms and real-time data are only detected when TelevisGo data logging is running! 7.1 ALARM DISPLAY All switches to alarm condition are recorded, except for when a delay time has been set up and the alarm itself did not persist for longer than the time set in the delay.
  • Page 46 Collapse All: to hide the resources of all devices in the list. • Cancel Filters: to go back to default filter properties, with all resources selected. • A key is provided in the bottom left giving the meanings of icons. TelevisGo Page 46/68...

  • Page 47: Data Archive

    (C) (see NOTE under “Sub-sampling function"). • (G) list of network devices / resources. All resources can be selected/deselected when deciding which data to view/ download. Clicking the button hides/shows the list of resources for each device. TelevisGo Page 47/68...
  • Page 48 Export. The application will save data in a Csv file (which can be viewed in an electronic spreadsheet like Microsoft Excel) in a user-defined PC. To save the profile and make it available to retrieve later, click the icon or Profile. TelevisGo Page 48/68...

  • Page 49: Data Archive Graphs

    Select devices (and associated resources as applicable) to capture data from using the check boxes to the left of the name, then click to go to the next page. The page will show the selected data in a graph: TelevisGo Page 49/68...
  • Page 50 Export. The application will save data in a Csv file (which can be viewed in an electronic spreadsheet like Microsoft Excel) in a user-defined PC. To save the profile and make it available to retrieve later, click the icon or Profile. To print a screenshot of the current screen, click TelevisGo Page 50/68...

  • Page 51: Energy Resources Report

    In step 1, you will be asked to select a profile or define a time interval. • In step 2, all energy resources in network configurations active during the time interval are listed. • In step 3, the energy resource group graph will be shown, as described in: 7.3.1.4 Energy Resources Report. TelevisGo Page 51/68...

  • Page 52: Real Time Alarms

    Confirming an alarm does not change alarm status; the only related purpose is to alert that the alarm has been viewed (for instance, when there is more than one supervisor, a confirmed alarm means that "someone has already acknowledged it"). TelevisGo Page 52/68...

  • Page 53: Alarm Log

    The following buttons are presented at the top (E): • Export, saves data to PC as a Csv file (which can be opened in Microsoft Excel). • Cancel Filters to restore the display of all alarms and cancel device (B) and resource (C) filters. TelevisGo Page 53/68...

  • Page 54: Download Data

    • Collapse All: to hide the devices of all interfaces in the list. • Cancel Filters: to restore the display of all devices and cancel device filters. • Run: to send the selected command to selected devices. TelevisGo Page 54/68...

  • Page 55: Parameters

    flag Read/write Read only Interval between defrosts h/min/s Unit of measurement for defrost intervals flag Load parameter map Unit of measurement for defrost duration flag Browse... Defrost interval count mode flag Defrost cycle enabling delay from request TelevisGo Page 55/68...

  • Page 56: Rvd

    (A) Device filters, to filter by device description. • (B) View list of network devices grouped by interface. • (E) Expand/hide devices in an interface. Devices can be selected using the relative radio button to the left of the address (C). TelevisGo Page 56/68...

  • Page 57: Changing The Language

    IMPORTANT: Not all devices have the RVD function. For a list of all compatible devices, see the attached file “Controllers_Compatible”. A full version of the file is available as a pdf file on our website www.eliwell.it. 7.3.3 CHANGING THE LANGUAGE To change the interface language, click the icon in the bottom right-hand corner of the screen.

  • Page 58: System Upgrade And Backup Methods

    IMPORTANT!: Since the installation of a new driver the existing driver, before uploading the file, we recommend making a backup copy of current settings. (see Backup and System Restore section). (*) IMPORTANT!: The files to be loaded MUST be supplied by Eliwell TelevisGo Page 58/68...
  • Page 59 Computer License Upgrade Enter the “Current code”, then the “New code” (supplied by Eliwell) in the page that appears and click the “Start upgrade” button. If the entered code is wrong an error message will be created. Once the Upgrade procedure has been completed, you must restart the device for the upgrades to become effective. To do this,...

  • Page 60: System Backup And Restore

    Click Browse (B) to open a window to select a backup file to be restored. • Click Execute (C) to upload the selected file to TelevisGo. • • Once the file has uploaded, the name, size and date of the backup file (D) will be shown (although the system restore hasn't been done yet).

  • Page 61: Scheduled Actions - Advanced Settings

    The system also saves a backup copy of this file which can be downloaded from this address: http://<indirizzo del TelevisGo>/bin/ScheduledActions.backup.xml The TelevisGo address is the one used for normal web interface use (e.g.: 192.168.50.50). IMPORTANT: Only one file can be used.

  • Page 62: Advanced Diagnostics Tools

    These files can be downloaded via a web browser; enter: http://<indirizzo del TelevisGo>/bin/<nome del file> The TelevisGo address is the one used for normal web interface use. (example: 192.168.50.50). Users can upload files to TelevisGo via FTP communication or Remote Access;...

  • Page 63: Reset Administrator Password

    This page will give you a code made up of letters and numbers (password reset code). Contact the technical help desk and give them the TelevisGo generated code. The help desk will give you a code (password) to enter in the text box in this page.

  • Page 64: Remote Data Download Protocol

    11. REMOTE DATA DOWNLOAD PROTOCOL TelevisGo allows third party clients to extract data saved in their own files and run remote operations on the plant using the TCP/IP communication protocol described in the following document: Data_Download_Protocol.doc (on CD, only available in English) where all the details of commands, times and handshake modes are given.

  • Page 65: Faqs

    12. FAQS • Function busy message: to avoid blocking TelevisGo functions, always use the logout button to exit the application. If you don't do this, the functions will remain busy until the WEB session times out (20 minutes), preventing them from being used by other users.

  • Page 66: Warnings

    • Installation/use on equipment which does not comply with established legislation and standards. 13.2 DISCLAIMER This document is the exclusive property of Eliwell Controls srl and may not be reproduced or circulated unless expressly autho- rized by Eliwell Controls srl itself.
  • Page 67 TelevisGo Page 67/68...
  • Page 68 +39 (0) 437 986 100 (Italy) +39 (0) 437 986 200 (other countries) saleseliwell@invensys.com Technical Support: Technical helpline: +39 (0) 437 986 300 email: techsuppeliwell@invensys.com www.eliwell.it 9MA10061 - Televis ManualGo - 09/11 - EN © Copyright Eliwell Controls s.r.l. 2011 - All rights reserved...

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