Avaya Scopia XT Executive User Manual page 123

You can also check the Avaya Scopia
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interface, from the home page:
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Not connect to network
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Your computer or XT Series is not connected to the network.
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Solution
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Your DVI cable is not connected properly to the XT Executive.
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Verify that your computer is connected to the XT Executive properly, as described in
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Connecting a Computer to the XT Series using the DVI port
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1. Verify that your computer is connected to the network.
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2. Verify that your XT Series is connected to the network by checking that the cables are
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connected correctly (see Deployment Guide for XT Series).
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Another computer already connected
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Another computer is already connected to the XT Executive.
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Solution
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Verify that only your computer is connected by checking the XT Series web interface.
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Authentication required
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If using the XT Executive as a room endpoint, the computer must be authenticated with Avaya
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Scopia XT Control each time it is connected. The
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Solution
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Connect to Avaya Scopia
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Endpoint on page 31.
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Related links
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Troubleshooting the Avaya Scopia
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December 2017
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
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XT Control connection status in the XT Executive web
Figure 104: Monitoring the status from the web interface
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XT Control as described in
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XT Series
Avaya Scopia
DRAFT—December 15, 2017—1:33 PM (UTC)
Cannot Control with Keyboard and Mouse
on page 72.
icon indicates that authentication is required.
Connecting to a XT Executive as a Room
on page 113
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XT Series User Guide 123