Procedure 3-12 To Clear A Frame Size Problem (Mtu Mismatch) Alarm - Alcatel-Lucent 5620 Troubleshooting Manual

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Procedure 3-12 To clear a Frame Size Problem (MTU Mismatch)
alarm
This procedure describes how to clear the SDP binding Frame Size Problem alarm
described in this section.
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Alcatel-Lucent 5620 Service Aware Manager, Release
3HE 05723 AAAD TQZZA Edition 01
Click on the Affected Objects tab button, then click on the View Object button to
determine the SDP binding states.
Administrative State is Up.
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Operational State is MTU Mismatch.
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MTU Mismatch is the root cause of the Frame Size Problem alarm. You do not need
to investigate the related objects.
Click on the Frame Size tab button on the SDP binding object form to find more
information about the problem.
The Max Frame Size Mismatch box is selected. The Max. Frame Size box shows
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a value greater than the value in the Actual Tunnel Max Frame Size box.
• The maximum frame size configured exceeds the maximum frame size
supported for the service ingress and service egress termination points, which
are also called the MTU.
Check Table 3-72 for additional information about the Frame Size Problem alarm.
Perform procedure 3-12
Choose Manage→Services from the 5620 SAM main menu.
Configure the list filter criteria and click on the Search button. A list of services
appears at the bottom of the Browse Services form.
Choose the service identified by the Alarmed Object Id in the Alarm Info form for
the alarm that you are trying to clear.
Click on the Properties button. The Service form opens.
Click on the Sites tab button. The list of available sites for the service appears.
Choose the site identified by the Site Id in the Alarm Info form for the alarm that
you are trying to clear.
Click on the Properties button. The Site form opens as shown in Figure 3-11.
Troubleshooting Guide
3 — Troubleshooting using network alarms
to clear the Frame Size Problem alarm.
8.0 R4 Aug 2010
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