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Alcatel-Lucent OXO Connect Series Installation Manual

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Alcatel-Lucent OXO Connect
Installation Manual
Release 2.1 - April 2017
3EH21123USAA Ed. 01

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  • Page 1 Alcatel-Lucent OXO Connect Installation Manual Release 2.1 - April 2017 3EH21123USAA Ed. 01...
  • Page 2 Legal notice The information presented is subject to change without notice. ALE International assumes no responsibility for inaccuracies contained herein. Copyright © ALE International, 2017 Disclaimer While efforts were made to verify the completeness and accuracy of the information contained in this documentation, this document is provided “as is”.

  • Page 3: Table Of Contents

    Table of Installation Manual contents Chapter 1 General Presentation Preliminary ............................10 1.1.1 Document summary ...........................10 1.1.2 Symbols used IN the documentation ..................10 1.1.3 Clauses ..............................10 Protection against Interferences ................10 Security ..............................11 1.3.1 Safety rules ............................11 1.3.2 Safety symbols/logos description ....................15...
  • Page 4 Table of Installation Manual contents Chapter 3 System Services Software Licence Management ..................33 3.1.1 Software licence management ..................... 33 Software Keys ..........................33 3.2.1 Voice Services Available in "Limited" Mode ................34 3.2.2 Software Key Change ........................34 Cloud Connect Operation (CCO) ................
  • Page 5 .......................... 93 8018 DeskPhone ......................... 96 4.5.1 Commissioning .............................96 8028/8038/8068 Premium DeskPhones ..............97 4.6.1 Commissioning .............................97 Alcatel-Lucent IP Touch 4018 phone Extended Edition .....101 4.7.1 Commissioning ...........................101 8029/8039 Premium DeskPhones ................105 4.8.1 Commissioning ...........................105 4019 Digital Phone ........................106 4.9.1...
  • Page 6 Table of Installation Manual contents 4.12.1 Hardware description ........................117 4.12.2 Hardware configuration ........................119 4.12.3 External connections ........................120 4.13 Intelligent Base Stations ....................123 4.13.1 Detailed description ......................... 123 4.13.2 Safety rules ............................131 4.14 IP-DECT Base Stations .......................134 4.14.1 Detailed description .........................
  • Page 7 Table of Installation Manual contents 5.1.3 Alcatel-Lucent IP Touch 4018 Phone set ................168 5.1.4 Other predefined data ........................168 Chapter 6 Start-Up System startup from a phone set ................169 6.1.1 General dynamic keys ........................169 6.1.2 System type ............................170 6.1.3...
  • Page 8 Table of Installation Manual contents Chapter 7 Maintenance Level 1 Battery Maintenance ......................195 7.1.1 Internal Battery Characteristics ....................195 7.1.2 External Battery Characteristics ....................195 Board Battery Maintenance ................... 196 Maintenance of Ventilation System ..............196 Replacing the CPU Board ....................196 Replacing the Chassis ......................196 Adding and Replacing Interface Boards...
  • Page 9 Table of Installation Manual contents .................................. 202 8.10 ................................203 8.11 ................................203 8.12 ................................203 8.13 ................................203 8.14 ................................204 8.15 ................................204 8.16 ................................205 8.17 ................................205 8.18 ................................205 8.19 ................................206 8.20 ................................206 8.21 ................................207 8.22 ................................

  • Page 10: Preliminary

    Chapter General Presentation 1.1 Preliminary 1.1.1 Document summary This document contains installation and cabling procedures of racks, boards, phone sets and interface modules. It also explains startup procedures for OXO Connect and phone sets, along with safety information and conformance with directives, and basic maintenance operations. This document only describes the features supported by OXO Connect RC2.0* (for example: MMC station is not described since it is not supported).

  • Page 11: Security

    Chapter General Presentation television reception, which can be determined by turning the equipment off and on, the user is encouraged to consult the installer or service person. Changes or modifications to this equipment, not expressly approved by ALE International, may cause harmful interference and void the user’s authority to operate this equipment.
  • Page 12 Chapter General Presentation Installation of the mains power The mains power must be installed as close as possible to the unit and must be easily accessible. The power supply lead is used as the master switch. Free board slots It is essential that empty board slots are guarded with the appropriate expansion slot covers for full electromagnetic shielding, the safety of people working nearby (in the presence of hazardous voltages) and the prevention of fire propagation (from inside the unit).
  • Page 13 Chapter General Presentation 1.3.1.3 Declaration of conformance with directives 1.3.1.3.1 Ukrain This Ukrainian label indicates that this product is compliant with Technical Regulations for Low Voltage Electrical Equipment and Technical Regulations in Electro-Magnetic Compatibility in force in Ukraine. This equipment is designed to be connected to the public telephone network using the appropriate interfaces.
  • Page 14 Chapter General Presentation PowerCPU EE PowerCPU EE PowerCPU EE Figure 1.1: OXO Connect Small, Medium, Large 3EH21123USAA - Ed. 01 - April 2017 - Installation Manual 14/207...

  • Page 15: Safety Symbols/Logos Description

    Chapter General Presentation 1.3.1.4.2 OXO Connect Compact MIX-2 MIX-2 MIX-2 PowerCPU EE Figure 1.2: OXO Connect Compact Note: The Mini-MIX daughter board requires BACKXS-N back panel and PSXS-N power supply module. The Mini-MIX daughter board can be used only in an OXO Connect Compact 1.3.2 Safety symbols/logos description •...
  • Page 16 Chapter General Presentation HIGH LEAKAGE CURRENT Necessity to connect permanent earth before telecom access because of the high leakage current (>3.5mA). • Fuse logo Caution: For continued protection against risk of fire, replace only with same type and rating of fuse. Example: T 2,5AH / 250V Type (T): Time Lag type Current rating: 2,5A...
  • Page 17 Chapter General Presentation The Waste Electrical and Electronic Equipment (WEEE) logo indicates that the product complies with the article 11(2) of European Directive 2012/19/EU . 3EH21123USAA - Ed. 01 - April 2017 - Installation Manual 17/207...

  • Page 18: Hardware: Platform And Interfaces

    Chapter Hardware: Platform and Interfaces 2.1 Overview OXO Connect is a business communication server offering proven telephony functions with data management. This "multi-purpose" server provides a turnkey global communication solution for small and medium-scale businesses with 6 to 300 employees. The OXO Connect range includes: •...

  • Page 19: Oxo Connect Compact

    Chapter Hardware: Platform and Interfaces 2.2.1 OXO Connect Compact • 18 ports. • 1 CPU slot + 1 MIX slot • Energy consumption: 1.5 A (240 V) • Dimension: H = 345 mm; W = 370 mm; D = 65 mm. •...

  • Page 20: Oxo Connect S

    Chapter Hardware: Platform and Interfaces PowerCPU EE Front Stiffener 2x Z connections of Mini-MIX board 2x T0 connections of Mini-MIX board Zoom on SLI1/2 & AUX and ISDN T0 RJ45 Connectors / PowerCPU EE SLI1/2 & SLI1/2 & AUX RJ45 pin-out CenRg CenRg Ground +12V...

  • Page 21: Oxo Connect M

    Chapter Hardware: Platform and Interfaces • 32 ports. • 1 CPU slot 2 general-purpose slots (no SLI16-2 board). • Energy consumption: 1 A (230 V) / 2 A (110 V) - 80 W. • Dimension: H = 66 mm; W = 442 mm; D = 400 mm. •...
  • Page 22 Chapter Hardware: Platform and Interfaces 3EH21123USAA - Ed. 01 - April 2017 - Installation Manual 22/207...

  • Page 23: Installation Summary

    Chapter Hardware: Platform and Interfaces 2.3 Installation Summary Private Network (QSIG) Analog set ISDN OTCV applications Z Board IBS DECT Wireless network Switch (3G to 3,5G) 32x32 T0 – T2 Trunk/Tie line IBS DECT Solution PSTN Digital Premium Deskphones UA Board Analog Trunk /DDI Tie line...

  • Page 24: Equipment

    Chapter Hardware: Platform and Interfaces 2.4 Equipment 2.4.1 Boards and Options The following table lists the boards available on OXO Connect Small, Medium, Large. For boards not in the catalogue anymore, see the technical communication on hardware and software compatibility. Board Function Optional boards...

  • Page 25: Detailed Description

    SLI4-2 4, 8 or 16 Z interfaces Analog Z terminals SLI8-2 SLI16-2 UAI4 4, 8 or 16 UA interfaces Alcatel-Lucent 9 series UAI8 UAI16-1 board: possibility of 4070 IO/EO DECT base powering terminals connected to stations UAI16 the 16 interfaces remotely from...
  • Page 26 Chapter Hardware: Platform and Interfaces 2.4.2.1.1 Function of the LEDs Name Color Function Green CPU functioning LED (flashing) POWER Red/Green • Mains operation: steady green LED • Battery operation: steady yellow LED • Idle: flashing red LED • System shut down: steady red LED Red/Green •...
  • Page 27 Chapter Hardware: Platform and Interfaces UAI16-1 DIGITAL INTERFACES DC-In 2.4.2.4 MIX-2 x/y/z These boards are used to connect 2 or 4 base T0 access points, 4 or 8 analog terminals and 4 or 8 digital dedicated terminals. 2.4.2.5 AMIX-1 X/Y/Z Boards These boards are used to connect 4 analog accesses, 4 or 8 analog terminals and 4 or 8 digital dedicated terminals.
  • Page 28 Chapter Hardware: Platform and Interfaces 2.4.2.7 PRA Boards This board provides 1 primary access for connecting the OXO Connect system to the ISDN digital public network or to private networks: • PRA-T2, DLT2 : 30 x 64-Kbps B-channels + 1 x 64-Kbps D-channel; 2048 Kbps. •...
  • Page 29 Chapter Hardware: Platform and Interfaces Unlike the 1st generation boards, the LEDs of the A and B ports are both located at the top of the board. The Led display is as follows: • Green LED (left) = link status and activity: •...
  • Page 30 Chapter Hardware: Platform and Interfaces Note: The Mini-MIX daughter board requires BACKXS-N back panel and PSXS-N power supply module. The Mini-MIX daughter board can be used only in an OXO Connect Compact. Mass Storage Daughter Board (MSDB) 8 GB equipped with eMMC (embedded Multi-Media Card) HSL1/HSL2 (optional)
  • Page 31 Chapter Hardware: Platform and Interfaces Board MIX Slot CPU Slot PowerCPU EE Mandatory MIX-2 x/y/z AMIX-1 x/y/z 2.4.2.11.2 OXO Connect S SLOT1 SLOT2 SLOT CPU Boards Slots 1-2 CPU Slot PowerCPU EE Mandatory MIX-2 x/y/z AMIX-1 x/y/z UAI4, UAI8, UAI16, UAI16-1 SLI4-2, SLI8-2 SLI16-2 PRA-T2, PRA-T1, DLT2, PCM R2...
  • Page 32 Chapter Hardware: Platform and Interfaces Boards Slots 1-2-3-4-5 CPU Slot SLI4-2, SLI8-2, SLI16-2 PRA-T2, PRA-T1, DLT2, PCM R2 APA4, APA8 BRA2-2, BRA4-2, BRA8 LanX8-2, LanX16-2 2.4.2.11.4 OXO Connect L SLOT1 SLOT2 SLOT CPU SLOT3 SLOT4 SLOT5 SLOT6 SLOT7 SLOT8 Boards Slot 1 Slots 2-3-4 Slots5-6-7-8...

  • Page 33: Software Licence Management

    Chapter System Services 3.1 Software Licence Management 3.1.1 Software licence management On an OXO Connect several types of devices may be connected, several services may be offered and several applications may run. The purpose of the feature “Software Licence Management” is to define for a given system (i.e. customer) the service level to offer, this mainly means: •...

  • Page 34: Voice Services Available In "Limited" Mode

    Chapter System Services On starting up the system, different cases are possible: • The functions needed by the customer are open and work properly: the software key present on the system is correct. • The functions needed are not open •...

  • Page 35: Cloud Connect Operation (Cco)

    Chapter System Services • Load the key file Main.msl or CTI.csl from the ALE International Business Partner web site (this file can also be downloaded by the manufacturer) • Downloading a new software key: • Select Typical Modification -> System -> Software key •...

  • Page 36: Registration Of The Product

    Chapter System Services 3.3.2 Registration of the product 3.3.3 Configuring CCO on OXO Connect 3.3.3.1 Associating the order with the CPUID The association between the order identified by the CC-Suite-ID and the Hardware ID of the CPU is mandatory to use the CCO services. In case of BTCO, this is done at industrialization/integration step.

  • Page 37: Cco Vpn Service

    Chapter System Services 3.3.4.3 CPU swap with different hardware CPU swap with different hardware is necessary when two CPUs for two different customers have been switched at installation and have different hardware (Armada daughter board for instance). To solve the problem: 1.
  • Page 38 Chapter System Services Remote Service Center Application Application Application VPN Gateway connection service VPN connection Application request data CC Infrastructure Internet / WAN CC permanent connection Tunnel OXO VPN IP @ IAD : Firewall / NAT VPN Agent Connection Service X Service Y Agent Service...

  • Page 39: Vpn Link Setup Description

    Chapter System Services sent from the ALE CCI to the carrier CCI. The SA in the carrier CCI determines whether ALE is allowed by the carrier to access an OXO Connect managed. On OXO Connect side, a VPN connection request coming through a carrier CCI is managed in the same way as through the ALE CCI.
  • Page 40 Chapter System Services Remote Service Center Customer database: - CC product id - CC credentials - User/org name - VPN GW id - VPN info : Use application Application :Appli login (OXO VPN IP@, OXO login/pwd) : Connect : Connection Ack (CC cred, CC prod id, VPN GW id, Gateway (OXO VPN IP@)
  • Page 41 Chapter System Services After the tunnel establishment, the OXO VPN IP address and a connection ID are returned to the connection agent. Then the connection agent sends a connection acknowledgement to the connection service with OXO VPN IP address and connection ID, through the CCI. If after its establishment, the tunnel is cut, it is never re-established automatically.

  • Page 42: Rainbow

    Chapter System Services The request is sent to OXO Connect through the CCI, and all the active connections and the VPN tunnel are closed. 3.5 Rainbow 3.5.1 Rainbow overview Rainbow is a cloud based software system providing services to end users, such as remote call control and rich telephony presence.
  • Page 43 Chapter System Services 2. Review/modify the followings attributes: Rainbow PBX ID Enter the identifier of the OXO Connect in Rainbow infrastruc- ture. By default, this field is completed with the CPU serial num- ber. This field is mandatory when the Rainbow enabled check box is enabled.
  • Page 44 Chapter System Services The generated FQDN is: wss://agent.[Rainbow domain]:443 OXO Connect resolves the generated FQDN to establish the link to Rainbow infrastructure. In case of connection failure, CCCtrlA periodically retries to connect to PCG after 10 sec, 30 sec, 1 min, 2 min, 4 min, 8 min, and every 16 min. At any time, it is possible to trigger a connection attempt by disabling and re-enabling the CCCtrlA connection setting, see Enabling/disabling CCtrlA...

  • Page 45: Installation And Cabling

    Chapter Installation and Cabling 4.1 Presentation 4.1.1 Location of Unit The OXO Connect unit can be installed in three ways: 1. Fixed to the wall: • A kit is available for wall-mounting OXO Connect S and OXO Connect M platforms. •...

  • Page 46: Environment

    Chapter Installation and Cabling 4.1.1.2 Mounting in the 19" Rack Left-hand Right-hand support rail support rail Unit locking studs 4.1.1.2.1 Recommendations Before installing the system in a 19" rack, you must verify that: • The maximum static load (given by the manufacturer) of the 19" rack is greater than the overall weight of the equipment mounted or to be mounted in the rack.

  • Page 47: Connections And Cabling

    Chapter Installation and Cabling • Humidity: the humidity must be in the range 10% - 80% (no condensation) with a maximum variation of 10% per hour. • Storage • Temperature: the temperature must be kept between -20 and +70 degrees Celsius. •...
  • Page 48 Chapter Installation and Cabling CenRg CenRG Ground +12 V RMTRE CONFIG Ground MODULE1 ISDN T01 MODULE2 ISDN T02 Audio In Audio In Audio Audio Audio Audio AUDIO Alarm A Alarm B Ctrl A Out A Out B Ctrl B DoorPh Door- Door- DoorPh...

  • Page 49: Types Of Cable To Use

    Chapter Installation and Cabling 2 to 16 • 1 : connection of an EPS48 external power supply + connection of digital terminals or DECT 4070 IO/EO base stations. • 2 to 16: connection of digital terminals or DECT 4070 IO/EO base stations. 4.2.1.5 BRA-2 Board RJ45 pin 1 to 8...

  • Page 50: Connection Of Powercpu Ee Board

    Chapter Installation and Cabling UTP, FTP or STP, Category 3 or 5 120 Ohms UTP, FTP or STP, Category 3 or 5 120 Ohms Ethernet FTP or STP, Category 5 100 Ohms STP supplied with the product, Category 5 100 Ohms •...
  • Page 51 Chapter Installation and Cabling • 278 type 0.6 mm cable: 1200 m (station without option) or 850 m (station with S0 or Z option). 4.2.4.1.1 Connection without External Power Supply DIGITAL INTERFACES Distribution panel L1 (4) 9 10 11 12 13 14 15 16 L2 (5) 4.2.4.1.2 Connection with External Power Supply A splitter allows the separation of the UA peripheral connection and the EPS48 external power supply.

  • Page 52: Connection To The Public Network

    Chapter Installation and Cabling ANALOG INTERFACES SLI16-2 Distribution panel ZA (4) ZB (5) 4.2.5 Connection to the Public Network 4.2.5.1 Digital Public Network via T0 Access (or DLT0 Private Network) The OXO Connect system can be installed near the digital network termination or at a certain distance (up to 350 m), as required.
  • Page 53 Chapter Installation and Cabling Remark: We recommend using an L120-series cable (or the L204 equivalent). The distance T1-DLT or T2-DLT is limited by the amount of loss between the DLT and T1/T2, which must not exceed 6 dB at 1024 kHz. 4.2.5.3 Analog Public Network 4.2.5.3.1 Without TL Forwarding ANALOG TRUNK ACCESS...

  • Page 54: Lan Connection

    Chapter Installation and Cabling 4.2.5.4 Analog Public Network - Direct Dialing In. DDI4 DIRECT DIALLING INWARD Distribution panel Network Public Analog 4.2.6 LAN Connection The LanX8-2/LanX16-2 board is used to connect servers, PCs, IP terminals and external switches. Server 1 Alcatel Ethernet 10/100 Mbits SWITCH...

  • Page 55: Connecting Auxiliary Equipment

    Chapter Installation and Cabling 4.2.7 Connecting Auxiliary Equipment All auxiliary equipment is connected via the AUDIO, AUX and DOORPHONE connectors of the PowerCPU EE board. 4.2.7.1 Connecting a Please-Wait Message Player This is connected via the AUDCTRL output (control contact open when idle) and the AUDIN input of the AUDIO connector.
  • Page 56 Chapter Installation and Cabling 4.2.7.3 Connecting an Alarm The alarm is activated in the event of a false stopping of the system. It is connected via the ALARM output (control contact closed when idle) of the AUDIO connector. SLI1/2 & BUSINESS PROCESSING UNIT PowerCPU EE CONFIG.
  • Page 57 Chapter Installation and Cabling 4.2.7.6 Connecting a Doorphone 2 doorphone types are available, depending on the operating mode used: • Type A: relay-controlled doorphones (e.g. NPTT) • Type B: doorphones controlled by MF Q23 signals requiring an SLI interface (e.g. TELEMINI and UNIVERSAL DOORPHONE) The doorphone interface comprises an intercom and an optional latch powered by the mains supply through a SELV (Safety Extra Low Voltage) transformer.

  • Page 58: Power Supply

    Chapter Installation and Cabling Distribution panel ANALOG INTERFACES SLI16-2 DOORPHONE DoorPhB1 To door lock keeper DoorPhB2 220V 4.2.7.7 Using the 12V Output The GROUND and + 12V outputs on the AUX connector allow for the connection of an external 12V device with a maximum energy consumption of 150 mA (OXO Connect S and OXO Connect M) or 300 mA (OXO Connect L).

  • Page 59: Connecting An External Battery Unit

    Chapter Installation and Cabling 4.3.2.2 Battery Fuse The battery fuse is located on the board and requires the back panel to be dismantled to gain access. It has the following characteristics: • OXO Connect S and OXO Connect L: 6.3 A fast, low cutoff (F 6.3 AL/250 V). •...
  • Page 60 Chapter Installation and Cabling OXO Connect 12V, 4-hour, stack version 1 battery 3EH 76177 AA Compact 12V, 8-hour, stack version Up to 2 batteries 3EH 76177 AD Note: The external battery units for OXO Connect Small, Medium, Large platforms are pre-wired and delivered with inter- battery connectors.
  • Page 61 Chapter Installation and Cabling Black Black remove the insulation devices for 3x7Ah Figure 4.1: Wiring Diagram of a 12V External Battery Rack Unit (2 or 3x7Ah in parallel) Black remove the insulation devices for 3x7Ah Black Black Figure 4.2: Wiring Diagram of a 36V External Battery Rack Unit (1 or 2x7Ah in parallel) This type of unit is only used for an OXO Connect L platform.
  • Page 62 Chapter Installation and Cabling Procedure for 12 V stack version (for OXO Connect S and OXO Connect M platforms) The 12 V stack version of the external battery unit can be used with OXO Connect S and OXO Connect M platforms. It uses 12V - 7Ah batteries. 1.
  • Page 63 Chapter Installation and Cabling Step b (if required) Step a 5. Connect the positive (red) terminals of the batteries as described below (and shown in the figure below). a. Connect the middle connector of the red wire to the positive (red) terminal of battery B2. b.
  • Page 64 Chapter Installation and Cabling Power ON/OFF switch J2 connector (for extension) J1 connector (for platform connection) 2. Open the unit by removing the four screws (ST3.5x32) with a screwdriver (Phillips PH2). 3. Insert the three batteries in the open unit, into the positions B1, B2 and B3 (see the figure below). Battery positions 4.
  • Page 65 Chapter Installation and Cabling Step a Steps b and c Step d 5. Close the unit and secure it with the four screws. 6. Stick a label on the unit stating the date of the installation and the number of batteries installed. 7.
  • Page 66 Chapter Installation and Cabling 3. Remove the cover from the hole provided for the connecting cable on the rear panel of the OXO Connect. 4. Remove the fan connector, then remove the power supply unit and the battery unit. 5. Replace the battery cable with the new cable provided with the connection kit (3EH 75031 AA). 6.
  • Page 67 Chapter Installation and Cabling 7. Remove the mounting clip and the batteries from the internal battery support. 8. Put the empty battery support and the power supply unit back in place, and reconnect the fan connector. 9. On the rear panel, plug the connector into the slot at the back. Secure the ferrite using the bracket and the self-adhesive base.
  • Page 68 Chapter Installation and Cabling 5. Remove the cover from the hole provided for the connecting cable on the rear panel of the OXO Connect and stick the "EXTERNAL BATTERY 12VDC/8A" label. 6. Connect the cable provided with the installation kit, and plug the connector into the rear panel and the slot.
  • Page 69 Chapter Installation and Cabling a. Ensure that the mains power cable is NOT connected. b. Ensure that the ON/OFF switch is set to the OFF position (O or black). c. Ensure that the J1 jack is NOT connected to the OXO Connect Compact platform. d.
  • Page 70 Chapter Installation and Cabling Step b (if required) Step a 4. Connect the positive (red) terminals of the batteries as described below (and shown in the figure below). Note that there may be a small amount of electrical arcing when electrical contact is made. a.

  • Page 71: Connecting A Ups

    Chapter Installation and Cabling XJ3 jumper position depends on 12V input source 3. Push the power supply module back into the cabinet and secure it in place with a screwdriver. 4. Now on the external battery unit: a. Ensure that the 12V stack battery unit has been properly prepared (as above). b.

  • Page 72: Mains Connection - Ground Connection

    Chapter Installation and Cabling 4.3.5 Mains Connection - Ground Connection 4.3.5.1 OXO Connect Small, Medium, Large The connection can be made using electrical installations of the following type: • TT (local ground for each piece of equipment). • TN (common ground for all equipment). •...

  • Page 73: Power Up

    Chapter Installation and Cabling For performance and safety reasons, the whole system must always be coupled to the ground. The ground must be connected before any other connections. The ground protection connection terminal must always be connected to the ground. Protective grounding terminal shall be permanently connected to the ground.
  • Page 74 Chapter Installation and Cabling • A port with PoE must be available on a switch • If the set is configured to start in dynamic mode (default configuration, a DHCP server must be configured: • If using the OXO Connect DHCP server: a range of available IP addresses must be configured (in OMC, go to ALU IP Phones: DHCP IP Range).
  • Page 75 Chapter Installation and Cabling Enter the URL: https://<OXO Connect_IP_address>:10443/dmcfg and select HTTPS as protocol 10.Press the Save softkey Important: If the OXO Connect is installed and configured in a VLAN topology, the VLAN must be manually enabled in the advanced settings of the set. The corresponding OXO Connect VLAN Value must be entered manually in set configuration.

  • Page 76: 8082 My Ic Phone

    Chapter Installation and Cabling Set the option to "off" (no dial by name) 2. With the phone idle, dial *3*3*3" This reboots the set to factory settings 4.4.2 8082 My IC Phone 4.4.2.1 Commissioning 4.4.2.1.1 Overview This module presents all the actions required for commissioning the 8082 My IC Phone sets. Contextual Sensitive Touch Screen Bluetooth...
  • Page 77 Chapter Installation and Cabling Alphabetic keyboard connector Power connector PC connector Handset connector USB connectors connector Additional key module connector Headset jack Figure 4.4: 8082 My IC Phone set connectors 4.4.2.1.2 Commissioning the set This section describes how to commission the set in the two available initialization options: •...
  • Page 78 Chapter Installation and Cabling • For network configuration, any of the following must be implemented: • In dynamic mode, a DHCP server must be configured • In static mode, a free IP address must be available for the set • A port with PoE must be available on a switch.
  • Page 79 Chapter Installation and Cabling You do not use a Static • Refer to Configuring network parameters for DHCP server static initialization on page 80 • Obtain from your network administrator: • An IP address for the 8082 My IC Phone •...
  • Page 80 Chapter Installation and Cabling • Subnet mask • Option address:10443 name Connect:10443, example 192.168.12.34:10443 • Suboption 67 of option 43: the value of this sub-option corresponds to the DM Url.It must contain a string value set to /dmcfg/ • Option 58: VLAN ID: this is sent as a suboption of option 43 Optionally, the DHCP offer can include the following parameters, which can also be configured locally on the terminal or on the OXO Connect: •...
  • Page 81 Chapter Installation and Cabling Note: At reset, the password is set to the user default password value defined at first intallation. 4.4.2.1.2.5 Voice mail access Using the IcsMessaging Web Service, a voice communication is automatically established between the 8082 My IC Phone set and the VMU to: •...
  • Page 82 Chapter Installation and Cabling The internal switch has three ports: • A LAN port • An internal port • A PC port, to connect a PC to the LAN. The internal switch privileges VoIP traffic over PC port traffic. This switch has two waiting queues: •...
  • Page 83 Chapter Installation and Cabling SIP registration OK SIP phone connected and successfully regis- tered to OXO Connect 4.4.2.1.2.10 Terminal conference 8082 My IC Phone sets can handle their own local conference, involving up to 2 external members. In this case, conference is not handled at call server level and the Conference parameter configured in System Miscellaneous >...
  • Page 84 Chapter Installation and Cabling Country Type Video Camera Country Fre- quency (Default value in OMC) Brazil Costa-Rica Guatemala Haiti Honduras Mexico Panama 60 Hz Philippines Saudi Arabia Taiwan USA Venezuela Verizon All others 50 Hz Video Camera Refresh Cycle: defines the time interval between two full pictures refresh in seconds. This parameter impacts the network bandwidth usage.If the value of this parameter is 0, it indicates no refresh.
  • Page 85 Door Open Signal: defines the DTMF code that is sent from 8082 My IC Phone to SIP door phone to open the door latch. The default value for this parameter is 55. 4.4.2.1.6 Upgrading the software The Alcatel-Lucent OmniTouch ™ 8082 My IC Phone set software is upgraded during OXO Connect software upgrade.
  • Page 86 Chapter Installation and Cabling 4.4.2.2 Reset to factory 4.4.2.2.1 Overview The reset to factory is intended to cope with situations in which the administrator can no longer access the set configuration because the set administrator password has been lost, and the set is configured in static mode or uses a specific VLAN on the previous installation.

  • Page 87: 4135 Ip Conference Phone

    Chapter Installation and Cabling 5. Enter the administrator password, then press OK to confirm the reset to factory, or press Cancel to cancel the reset. • If the password is WRONG or Cancel is pressed; the set displays again the reset screen, the choice selector is set to NO: without further action, the set will go on with normal startup.
  • Page 88 Chapter Installation and Cabling Figure 4.5: 4135 IP Conference Phone set layout The following figure illustrates the connectors on the base of each set. 3EH21123USAA - Ed. 01 - April 2017 - Installation Manual 88/207...
  • Page 89 Chapter Installation and Cabling Figure 4.6: 4135 IP Conference Phone set connectors The 4135 IP Conference Phone is a SIP device which has no handset; it is dedicated to be used as central for conferences. Conferences are not managed by the system, but by the device itself. Up to four 4135 IP Conference Phones can be connected to the OXO Connect.
  • Page 90 Chapter Installation and Cabling 3. Configure the user name and password and consult the SIP password in OMC, refer to Configuring the user name and password in OMC on page 92 4. Export the server certificate from the OXO Connect: refer to Exporting the server certificate from the OXO Connect on page 92...
  • Page 91 Configuring an external DHCP server In Dynamic initialization (default value), the set selects the first DHCP offer, with a Vendor Specific option corresponding to an Alcatel-Lucent server. When initializing in dynamic mode, the set provides the following information in the DHCP Discover message: •...
  • Page 92 Chapter Installation and Cabling In the case of 4135 IP Conference Phone sets, suboption 67 of option 43 provides the path of configuration files on the ALE International. The DHCP offer provides the following parameters: • IP address • Router IP address •...

  • Page 93: Generic Sip Phones

    4.4.4.1 Commissioning 4.4.4.1.1 Overview This module presents all the actions required for commissioning generic SIP sets. The List of supported SIP Phones is available on the Alcatel-Lucent Applications Partner Program (AAPP) web site. 4.4.4.1.2 Commissioning Generic SIP Sets This section describes how to commission a generic SIP Set.
  • Page 94 Chapter Installation and Cabling 4.4.4.1.2.1 Prerequisites • The OXO Connect must be operational • A free IP address must be available for the set • A port with PoE must be available on a switch 4.4.4.1.2.2 Configuring the User in OMC To create a generic SIP set: 1.
  • Page 95 Chapter Installation and Cabling • IP address (if no DHCP server is configured) • Subnet mask (if no DHCP server is configured) • Gateway adress (if no DHCP server is configured) • DNS adresses (if no DHCP server is configured) •...

  • Page 96: 8018 Deskphone

    Chapter Installation and Cabling SIP registration KO SIP registration request from SIP Phone rejec- ted by OXO Connect Set unregistered SIP phone unregistered from OXO Connect SIP registration OK SIP phone connected and successfully regis- tered to OXO Connect 4.5 8018 DeskPhone 4.5.1 Commissioning 4.5.1.1 Connecting the set To connect the set to the PBX:...

  • Page 97: 8028/8038/8068 Premium Deskphones

    Chapter Installation and Cabling 4.5.1.2.2 Deny of download If the downloaded version is different from the version installed on the set and if the downloaded binary is incompatible with the hardware/software, the terminal denies it and signals the problem to the Communication Server.
  • Page 98 Chapter Installation and Cabling Audio Key On/Off Hook Battery Compartment Handset LED Figure 4.7: Bluetooth handset ergonomics 4.6.1.2.1 Connecting the battery The battery pack is housed in the battery compartment located in the handset. The battery pack is reloaded when the handset is placed on its socket. A complete battery load requires 16 hours.
  • Page 99 Chapter Installation and Cabling 4.6.1.2.4 Activating the mute feature When the mute feature is enabled your correspondent can no longer hear you. There are two ways to activate the mute feature: • On the set with the mute key • On the Bluetooth ®...
  • Page 100 Chapter Installation and Cabling If the sets must initialize dynamically, the auto provisioning must be activated: see Security - Auto provisioning 4.6.1.4.1 Requested IP parameters The following information must be provided for static initialization: • IP address (set's address) • Subnetwork mask •...

  • Page 101: Alcatel-Lucent Ip Touch 4018 Phone Extended Edition

    4.7.1.1 Overview This module presents all the actions required for commissioning the Alcatel-Lucent IP Touch 4018 phone Extended Edition set. The following figure illustrates the connectors on the base of the Alcatel-Lucent IP Touch 4018 phone Extended Edition sets. PC connector...
  • Page 102 Chapter Installation and Cabling 4.7.1.2.2.2 Connecting an IP Touch set to the LAN To connect the set to the LAN: 1. Turn the set over so that you can see its base. 2. Plug the RJ45 cable into the set's LAN connector. 3.
  • Page 103 Chapter Installation and Cabling You do not use a DHCP server Static mode • Refer to Table 2 • Obtain from your network administrator: • An IP address for the IP Touch set • The subnetwork mask • The router address •...
  • Page 104 Chapter Installation and Cabling Static 1. Connect the power supply. 2. Before initialization phase 5 starts, press i, then the # key. The Main menu appears. 3. From the Main menu, choose IP Parameters. The IP Parameters menu appears. 4. Choose Static and press the OK key. 5.

  • Page 105: 8029/8039 Premium Deskphones

    Chapter Installation and Cabling • no VLAN has to be configured. 4.7.1.2.5.1 Prerequisites None. 4.7.1.2.5.2 Relocating and retaining the same set To relocate and retain the same set: 1. Unplug the set. 2. Plug the set into a connector at its new location. 4.7.1.3 Rebooting the set To reboot a set: 1.

  • Page 106: 4019 Digital Phone

    4.9 4019 Digital Phone 4.9.1 Commissioning 4.9.1.1 Overview This module presents all the actions required for commissioning the Alcatel-Lucent 4019 Digital Phone set. The following figure illustrates the connectors on the base of the set. 3EH21123USAA - Ed. 01 - April 2017 - Installation Manual...
  • Page 107 Chapter Installation and Cabling Phone line connector Handset connector Figure 4.9: Alcatel-Lucent 4019 Digital Phone connectors 4.9.1.2 Commissioning the set This section describes how to: • Connect the set • Program keys 4.9.1.2.1 Prerequisites None. 4.9.1.2.2 Connecting the set This section describes how to connect the set to the telephone system.

  • Page 108: V24/Cti Interface Module

    Chapter Installation and Cabling 4. Press OK. The set then goes back to its default display. 4.10 V24/CTI Interface Module 4.10.1 Hardware description 4.10.1.1 Overview The V24/CTI Interface Module allows a Data Terminal Equipment (DTE) to be connected to the OXO Connect, via a UA link, by means of an RS232 serial link (CTI port) or a V24 link.

  • Page 109: Hardware Configuration

    Chapter Installation and Cabling 4.10.1.2.3 V24 & CTI • CCITT Rec.: V24,V28, V25bis, V54, V110 • Hayes protocols • ECMA 102: Attachment requirements for pan-European approval for connection to PSTN of TE (excluding TE supporting the voice telephony service) in which network addressing, if provided, is by means of DTMF signalling 4.10.1.2.4 Environment Classes •...

  • Page 110: External Connections

    Chapter Installation and Cabling Associated UA Set Stand Alone Operation Mode To configure the V24/CTI Interface Module, open the device with the 2 screws located under the module. If the jumper is positioned for "stand-alone" operation, an associated set cannot work. If the jumper is positioned for "associated UA set"...
  • Page 111 Chapter Installation and Cabling • CTI: 3m maximum length 4.10.3.2 V24/CTI Interface Module Rear Panel Details Figure 4.12: Rear Panel 1. RJ11 connector for UA line to PCX 2. V24 SUBD9 connector 3. CTI SUBD9 connector RS232 RS232/CTI Figure 4.13: Connector Details RS 232 port (V24): Signal Description...

  • Page 112: Ap Interface Module

    Chapter Installation and Cabling Signal Description Data transmission Data reception Protective ground Transmission request Ready for transmission 4.11 AP Interface Module 4.11.1 Hardware description 4.11.1.1 Overview The AP Interface Module (Analog Peripheral) allows an analog device such as fax, modem, minitel, answering machine to be connected to the OXO Connect via a UA link.

  • Page 113: Hardware Configuration

    Chapter Installation and Cabling 4.11.1.2 Compliant Standards 4.11.1.2.1 Safety Requirements • EN60950: European requirements • UL 1950: US requirements • CAN/CSA-C22.2 No 950-95: Canada 4.11.1.2.2 ECM • EN55022: Limits and methods of measurement of radio interference characteristics of information technology equipment •...
  • Page 114 Chapter Installation and Cabling Note: xx represents 2 letters depending on country. 4.11.2.2 Jumper The jumper in a gray background is factory installed. Associated digital set Stand alone Operating mode To configure the AP Interface Module, open the device with the 2 screws, located under the module. If the jumper is positioned for "stand-alone"...

  • Page 115: External Connections

    Chapter Installation and Cabling 4.11.3 External connections 4.11.3.1 Connecting AP Interface Module 9 Series Set AP Interface Module Mains Power Supply (optional) UA Line Analog Line UA Line Wall Socket Fax or Modem (to PCX) Figure 4.15: AP Interface Module Connections The AP Interface Module is connected to: 1.
  • Page 116 Chapter Installation and Cabling 2. RJ45 socket for analog device connection 3. Power supply socket Analog PCX & UA Set Power Supply Socket Line Socket Socket Figure 4.17: Socket Details PCX and digital set socket: Description Not used External Ringing 1 UA line 1 UA line 2 External Ringing 2...

  • Page 117: S0 Interface Module

    Chapter Installation and Cabling Description 26V AC 26V AC 4.11.3.3 Power Supply Details The power supply unit depends on country: Reference Characteristics Country 1AF01101BAAA 230V AC/26V AC 130mA Europe 1AF01101DAAA 230V AC/26V AC 130mA 1AF01101AAAA 115V AC/26V AC 130mA 4.11.3.4 Environment Working temperature: 5°C to 45°C Stocking temperature: -40°C to 70°C Relative humidity: 5% to 85%...
  • Page 118 Chapter Installation and Cabling S0 Terminal S0 set Digital set S0 Bus to Mains (Option) digital Link UAI Board S0 Interface Module (or MIX Board) digital Link Figure 4.18: Example of Configuration with an S0 Interface Module The S0 module provides an S0 bus supplying power. An external power supply (230V AC/48V DC adapter) is required.

  • Page 119: Hardware Configuration

    Chapter Installation and Cabling 4.12.1.2.3 ISDN • ETS 300 012: Basic user-network interface layer 1 specification and test principles • TBR3: Attachment requirements for terminal equipment to connect to an ISDN using ISDN basic access • ETS 300 047: Basic access-safety and protection •...

  • Page 120: External Connections

    Chapter Installation and Cabling Associated Digital Set Stand Alone Operating Mode To configure the S0 Interface Module, open the device with the 2 screws, located under the module. If the jumper is positioned for "stand-alone" operation, an associated set cannot work. If the jumper is positioned for "associated digital set"...
  • Page 121 4. A Mains power supply unit: AC/DC converter (see details below) CAUTION: The mains power supply unit is used as an S0 module sectioning device. This device should be easily accessible. 4.12.3.2 Alcatel-Lucent S0 Interface Module Rear Panel Details Figure 4.20: Rear Panel Details 1. RJ11 socket for UA line 2.
  • Page 122 Chapter Installation and Cabling Description Polarity Not used Not used Transmission Reception Reception — Transmission — Not used Not used Power supply socket: Description 40V DC 4.12.3.3 Power Supply Details The interface module local power supply is required only when S0 terminals do not have their own local supply.

  • Page 123: Intelligent Base Stations

    4.13.1.1 Connection The Alcatel-Lucent 4070 IO is designed for internal installation in the building, while the Alcatel-Lucent 4070 EO is designed for external installation. The 4070 EO IBS comes in a plastic box and is protected against temperature variation.
  • Page 124 Take as an example a building with a metallic structure. A radio wave will tend to be subject to many reflections which will consequently degrade system performance. Moreover, the range of an Alcatel-Lucent 4070 IO/EO is very dependent on the amount of attenuation subjected to the radio wave across various zones.
  • Page 125 Installation and Cabling Recommendations for location Possible solutions INTERIOR COV- As far as possible from walls Suspend Alcatel-Lucent 4070 IO/EO in a ERAGE clear zone Do not fix directly to a metallic structure Move Alcatel-Lucent 4070 IO/EO into an- other zone...
  • Page 126 Chapter Installation and Cabling 4.13.1.8 IBS configuration There is no hardware configuration for IBS other than selecting between an external power supply for each IBS and remote power by system. To configure the IBS software: ARI Number The ARI number identifies each OXO Connect. Each OXO Connect has an identical default ARI number.
  • Page 127 Chapter Installation and Cabling Restart the IBS after you have modified the Line length parameter. Antenna diversity Antenna diversity is the ability of the IBS to move the transmission and reception from one antenna to the other so that the signal is always of the highest quality. Restart the IBS after you have modified the Antenna diversity parameter.
  • Page 128 Chapter Installation and Cabling Note: Due to hardware, there is a limit in the number of channels that you can configure. You can configure the following numbers of channels: • DECT EUROPE, LATAM, CHINA: 1, 2, 4, 5, 8, 10 channels •...
  • Page 129 Chapter Installation and Cabling table 4.8: RF Band China Channel TX Freq RX Freq 1918.060 1918.944 1916.352 1917.216 1914.624 1915.446 1912.898 1913.760 1911.188 1912.032 1919.440 1910.304 1907.712 1908.576 1905.964 1906.848 1904.256 1905.120 1902.528 1903.392 Note: By default, all frequencies used Value sent to IBS: 0x3FF 0000 0011 1111 1111 table 4.9: RF Band Latam...
  • Page 130 Chapter Installation and Cabling 1912.896 1912.896 Note: By default, all frequencies used Value sent to IBS: 0x3FF 0000 0011 1111 1111 table 4.10: RF Band US Channel TX Freq RX Freq 1928.448 1929.312 1926.720 1927.584 1924.992 1925.856 1923.264 1924.128 1921.536 1922.400 Note: By default, only 5 frequencies used...

  • Page 131: Safety Rules

    Chapter Installation and Cabling 0000 0011 1111 1100 4.13.2 Safety rules 4.13.2.1 Environmental protection For an exterior installation, it is necessary to take precautions against lightning affecting the location of the 4070 IO/EO. 4.13.2.1.1 Conditions for using lightning protection Protection of 4070 IO/EO against lightning should be used when they: •...
  • Page 132 Chapter Installation and Cabling 4.13.2.3 Recommendations for installation 4.13.2.3.1 Standard Topology The various building infrastructures are grouped into three types of geometric shape. Coverage areas SQUARE: Coverage areas RECTANGU- Coverage areas ROUND LAR : The distances quoted below give an idea of typical range of a base station. It is clear that a rectangular zone requires more base stations to provide full coverage.
  • Page 133 Chapter Installation and Cabling floor floor It is possible to alter the number of base stations used from one floor to another for this type of building. The technique used is overlapping the location of base stations from one level to another. This technique can be used for alternate floors if the coverage of a level can be achieved from an adjacent level.

  • Page 134: Ip-Dect Base Stations

    Chapter Installation and Cabling 4.14 IP-DECT Base Stations 4.14.1 Detailed description The IP-DECT system combines IP and DECT technologies to provide a wireless telephony solution on IP networks. Unlike DECT base stations, IP-DECT base stations are connected to the IP network and use the SIP protocol to communicate with the OXO Connect.
  • Page 135 Chapter Installation and Cabling 100 Base-T TX+ 100 Base- T TX- 100 Base-T RX + +48 Volt power +48 Volt Power 100 Base-T RX- RTN (0 Volt) power RTN (0 Volt) power 8 7 6 5 4 3 2 1 DAP RJ45 Socket Figure 4.24: Pin Layout Ethernet Connector RJ45 on the DAP The IP-DECT base station access points are fitted with 2 LEDs that provide information about the...

  • Page 136: Pimphony

    Chapter Installation and Cabling RED flashing Trying to connect to the network Green flashing Network status display and showing network activity IP-DECT base station operational 4.15 PIMphony 4.15.1 Overview PIMphony is a personal productivity tool that connects your phone terminal (dedicated, analog or DECT wireless set) with your computer, providing enhanced usage of your telephone.
  • Page 137 Chapter Installation and Cabling 4.15.2.2 Software aspects table 4.13: Supported and unsupported software Supported Windows Table 3 Unsupported Windows All Windows version before Windows Vista 32/64 bits edition Only for PIMphony Multimedia : Windows 2008 Server/R2 Server It is not recommended to use PIMphony 6.8 in other than the above men- tioned OS list.

  • Page 138: Pimphony Touch

    Chapter Installation and Cabling PIMphony PIMphony SPI for Microsoft TAPI Server Windows 8.1 32 bits edition Windows 8.1 64 bits edition Windows 2012 64 bits server Windows 10 32 bits edition Windows 10 64 bits edition Windows 2012 R2 Server 4.15.2.3 Limits Maximum number of simultaneous connected PIMphony users: 200 4.16 PIMphony Touch...

  • Page 139: Architecture

    Chapter Installation and Cabling • Multilanguage support The number of simultaneous connected PIMphony Touch users is limited. For more information, refer to the Capacity and Limits section of document [1]. For information and details (Installation, User Manual) about PIMphony Touch, refer to the PIMphony Touch On Line Help: •...
  • Page 140 Chapter Installation and Cabling Wi-Fi internet network Intranet (LAN) Data Voice PIMphony Touch Figure 4.25: On-site topology example 4.16.2.3 Off-site topology (home worker) Outside company premises, PIMphony Touch relies on the internet network (also called WAN) for voice media and data transmission. PIMphony Touch can connect to the internet network using the Wi-Fi internet network (home spot or public hotspot).

  • Page 141: Extending Your Installation

    Chapter Installation and Cabling • The web proxy details must be configured in OMC in Hardware and Limits > LAN / IP Configuration > Web proxy tab. 4.17 Extending Your Installation 4.17.1 Configuration of Stations 4.17.1.1 Handset replacement You can replace your digital terminal by connecting a terminal of the same family, but of a different type, into your phone socket.
  • Page 142 Chapter Installation and Cabling 4.17.1.1.4 Replacement of digital sets Regardless of the type of the initial digital set and that of the replacement, the function and resource keys are not preserved. The directory numbers are preserved in accordance with the size of the directories of the stations concerned.

  • Page 143: Adding/Replacing Boards

    Chapter Installation and Cabling 4.17.2 Adding/Replacing Boards Except for the PowerCPU EE, any board can be plugged/unplugged when the system is powered To replace a PowerCPU EE board: • Press the ON/OFF button, the RED led will flash. • Wait for the LED to go to steady red (about 30 seconds): the system is turned off. With OMC you can save and subsequently restore the configuration after replacing the PowerCPU EE board.

  • Page 144: Installation Upgrade

    Chapter Installation and Cabling 4.17.3.2 PowerMEX board. POWER MEX MODULE EXPANSION POWER MAIN RJ45 pin MAIN: • MAIN: HSL to basic module. 4.17.3.3 Role of the # key Name Color Feature POWER Red/Green • Mains operation: steady green led • Battery operation: steady yellow led •...
  • Page 145 Chapter Installation and Cabling 4.17.4.1.2 Migration to OXO Connect R2.1 Note: Migration from a PowerCPU running an OmniPCX Office RCE RCE release to a PowerCPU EE running an OXO Connect R2.0 (or higher) can only be performed from LOLA. To migrate the system to OXO Connect R2.1: •...

  • Page 146: My Ic Plugin For Outlook

    Chapter Installation and Cabling 4.18 My IC Plugin for Outlook® 4.18.1 Detailed description 4.18.1.1 Introduction My IC Plugin for Outlook ® is an Outlook Add-In user application which runs on the user's Windows based PC and integrates Microsoft Outlook, Windows Live Messenger (MSN), Yahoo!, Facebook and Skype with OXO Connect Call Management and Control.
  • Page 147 Chapter Installation and Cabling Note: The Windows TAPI Server does not only provide a larger number of sessions, it also provides a more secure administration environment based on Microsoft Active Directory, thus it can also be used for a configuration of less than 25 users.
  • Page 148 Chapter Installation and Cabling 1. From Modification typical, select System 2. In the Software Key tab, click the Details button The CTI tab of the Software Key Features dialog will shows a list of e-applications with their session limits, including My IC Plugin for Outlook ®...
  • Page 149 Configuration Wizard If the configuration Wizard does not continue, it can be launched at any moment from the windows menu: Start > All Programs > Alcatel-Lucent > My IC Plugin for Outlook 4.18.1.5.1.2 My IC Plugin for Outlook ® Configuration Wizard: 1.
  • Page 150 Select Alcatel TAPI Service Provider and change the Switch Name and Address or Use the My IC Plugin for Outlook ® Phone Configuration available at: Start > All Programs > Alcatel-Lucent > My IC Plugin for Outlook 3EH21123USAA - Ed. 01 - April 2017 - Installation Manual 150/207...
  • Page 151 Chapter Installation and Cabling To check if the versions of Exchange/Outlook/Skype/Yahoo!/Live Messenger are supported: • Exchange: Check the version of Exchange with your System Administrator • Outlook: Click on Help > About Microsoft Office Outlook • Skype: Click on Help > About Skype •...
  • Page 152 Chapter Installation and Cabling To display the diagnostics 1. With My IC Plugin for Outlook ® running, click on the information icon This is a small icon at bottom right corner of the My IC Plugin for Outlook ® Panel 2.
  • Page 153 Chapter Installation and Cabling In this example, the outside line access for local and long-distance calls is "9". Additional information about these settings can be found at: http://windows.microsoft.com/en- US/ windows-vista/Phone-and-Modem-Options-setting-up-dialing-locations 4.18.1.7.7 Digit for External Line Using OXO Connect Management Console (OMC) Navigate to Numbering >...

  • Page 154: Acd Applications

    Chapter Installation and Cabling Select the Internal Numbering Plan tab and identify the Main Trunk Group In this example, the access code for an external line is "0". For your specific installation, please check with your OXO Connect system installer. 4.19 ACD applications 4.19.1 Platforms supported by ACD applications The following platforms are supported for the Agent Assistant, Supervisor Console, and Statistics...

  • Page 155: Installation

    Chapter Installation and Cabling 4.19.2 Installation For Windows 8/2012, make sure that .NET Framework 3.5 is installed. To determine if .NET Framework 3.5 is already installed, please refer to the Microsoft Knowledge Base article (http:// msdn.microsoft.com/enus/ kb/kb00318785.aspx 1. Run the setup.exe 2.

  • Page 156: Station Default Configuration

    Chapter Station Default configuration 5.1 Default configuration 5.1.1 8038 Premium DeskPhone, 8039 Premium DeskPhone and 8068 Premium DeskPhone sets Each of these sets has 2 programmable keys (F1/F2) and 40 virtual add-on keys. Their default functions depend on: • The configuration of the set (Operator, Manager, Assistant, Normal or Attendant) •...
  • Page 157 Chapter Station Default configuration Operator (KeySystem Mode) Page 1 Block Mode Int/Ext Call Int/Ext Call Call Call Call Call Call Page 5 Call Call Call Call Call Call Call Call Figure 5.1: Virtual Key Functions for Operator Sets in KeySystem mode 3EH21123USAA - Ed.
  • Page 158 Chapter Station Default configuration Manager/Assistant/Normal (KeySystem Mode) Page 1 Block Mode Int/Ext Call Int/Ext Trunk 1 Call Trunk 2 Call Trunk n Call Page 5 Trunk 15 Call Trunk 16 Call Trunk 17 Call Trunk 18 Call Figure 5.2: Virtual Key Functions for Manager/Assistant/Normal sets in KeySystem Mode 3EH21123USAA - Ed.
  • Page 159 Chapter Station Default configuration Attendant (KeySystem Mode) – Virtual Add-On [configured by OMC, no physical add-on] Page 1 Block Mode Int/Ext Call Int/Ext User defined Call User defined Call User defined Call Page 5 Call Call Call Call Call Call Call Call Figure 5.3: Virtual Key Functions for Attendant sets in KeySystem Mode (with no Physical Add-on)
  • Page 160 Chapter Station Default configuration Attendant (KeySystem Mode) [configured by OMC, physical add-on present] Virtual Add-On Physical Add-On Page 1 Page 1 Int/Ext Block Mode Trunk 1 Trunk 2 Int/Ext Call Trunk 3 Trunk 4 Call Call Trunk 5 Trunk 6 Trunk 7 Trunk 8 Call...
  • Page 161 Chapter Station Default configuration Operator (KeySystem Mode) – US Only Page 1 Do Not Disturb Int/Ext Normal/Restricted Mode Int/Ext Operator Diversion Int/Ext Int/Ext Call Page 2 Call Call Page 5 Call Call Call Call Call Call Call Call Figure 5.5: [US only] Virtual Key Functions for Operator Sets in KeySystem Mode 3EH21123USAA - Ed.
  • Page 162 Chapter Station Default configuration Manager/Assistant (KeySystem Mode) – US Only Page 1 Do Not Disturb Int/Ext Assistant or Manager Int/Ext Int/Ext Screening Int/Ext Call Page 2 Trunk 1 Call Trunk 2 Page 5 Trunk 13 Call Trunk 14 Call Trunk 15 Call Trunk 16 Call...
  • Page 163 Chapter Station Default configuration Normal (KeySystem Mode) – US Only Page 1 Do Not Disturb Int/Ext Call Int/Ext Call Int/Ext Int/Ext Call Page 2 Trunk 1 Call Trunk 2 Page 5 Trunk 13 Call Trunk 14 Call Trunk 15 Call Trunk 16 Call Figure 5.7: [US only] Virtual Key Functions for Normal Sets in KeySystem Mode...
  • Page 164 Chapter Station Default configuration Operator/Manager/Assistant/Normal (PABX Mode) Page 1 Block Mode Int/Ext Call Int/Ext Call Int/Ext Int/Ext Call Page 2 Call Call Page 5 Call Call Call Call Call Call Call Call Figure 5.8: Virtual Key Functions for Operator/Manager/Assistant/Normal Sets in PABX Mode 3EH21123USAA - Ed.
  • Page 165 Chapter Station Default configuration Operator (PABX Mode) – US Only Page 1 Do Not Disturb Int/Ext Normal/Restricted Mode Int/Ext Int/Ext Operator Diversion Int/Ext Call Page 2 Call Call Page 5 Call Call Call Call Call Call Call Call Figure 5.9: [US only] Virtual Key Functions for Operator Sets in PABX Mode 3EH21123USAA - Ed.
  • Page 166 Chapter Station Default configuration Manager/Assistant (PABX Mode) – US Only Page 1 Do Not Disturb Int/Ext Assistant or Manager Int/Ext Int/Ext Screening Int/Ext Call Page 2 Call Call Page 5 Call Call Call Call Call Call Call Call Figure 5.10: [US only] Virtual Key Functions for Manager/Assistant Sets in PABX Mode 3EH21123USAA - Ed.

  • Page 167: 8028 Premium Deskphone, 8029 Premium Deskphone Sets

    Chapter Station Default configuration Normal (PABX Mode) – US Only Page 1 Do Not Disturb Int/Ext Call Int/Ext Call Int/Ext Int/Ext Call Page 2 Call Call Page 5 Call Call Call Call Call Call Call Call Figure 5.11: [US only] Virtual Key Functions for Normal Sets in PABX Mode 5.1.2 8028 Premium DeskPhone, 8029 Premium DeskPhone sets Each of these sets has 2 programmable keys (F1/F2) and 40 virtual add-on keys.

  • Page 168: Alcatel-Lucent Ip Touch 4018 Phone Set

    There are 10 pages of virtual keys (the pages can be scrolled through using the up/down buttons of the set's 4-way navigator), with 4 virtual keys on each page. 5.1.3 Alcatel-Lucent IP Touch 4018 Phone set This set has 6 programmable keys which have the default functions indicated below.

  • Page 169: Start-Up

    Chapter Start-Up 6.1 System startup from a phone set You can start-up the system using a Premium DeskPhone (8038 Premium DeskPhone/8058s Premium DeskPhone, 8039 Premium DeskPhone, 8068 Premium DeskPhone/8068s Premium DeskPhone and 8078s Premium DeskPhone) set. The phone set used needs to be defined as the operator phone set, that is the first phone set connected to the system.

  • Page 170: System Type

    Chapter Start-Up To restart the session from the beginning during programming. Attend To restart the session if you quit using the Exit function 6.1.2 System type Choice : Used to define the system type: Business or Hotel 6.1.3 Installation number This number must be entered in its entirety.

  • Page 171: Ip Configuration

    Configuration of the OXO Connect DHCP server for IP devices on page 172 • OSDHCP: See Configuration of the OXO Connect DHCP server for Alcatel-Lucent OmniSwitch page 174 • NEXT: Go to the next menu Other fixed keys of the set: •...
  • Page 172 Chapter Start-Up 6.1.4.1 Configuration of the OXO Connect DHCP server for IP devices Tue Feb 28 2013 DHCP Status : Enable Disable DHCP1 DHCP3 DHCP2 Scroll Scroll up down Tue Feb 28 2013 DHCP Status : Enable DHCP4 The following softkeys are available: •...
  • Page 173 Chapter Start-Up • Back: Return to the previous menu (Configuration of the OXO Connect DHCP server for IP devices on page 172) • Exit: Return to home page 6.1.4.1.1.1 StartIP Tue Feb 28 2013 StartIP@: 192.168.092.010 Clear The screen displays a default start IP address (192.168.092.010). Only DHCP1 IP address range includes default IP addresses.
  • Page 174 Chapter Start-Up 6.1.4.2 Configuration of the OXO Connect DHCP server for Alcatel-Lucent OmniSwitch The following softkeys are available: • StartIP: See StartIP on page 174 • Disable or Enable: Disabling or enabling OXO Connect DHCP server for omniswitch (enabled by default) •...

  • Page 175: Numbering Plan

    Chapter Start-Up The screen displays a default end IP address (192.168.092.009) The following softkey is available: • Clear: Clear the EndIP@ field Other fixed keys of the set: • Back: Return to the previous menu (Configuration of the OXO Connect DHCP server for Alcatel- Lucent OmniSwitch on page 174) •...
  • Page 176 Chapter Start-Up The direct number includes up to 8 digit and can be modified (the cursor is placed at the start of the field). The DDI numbers are generally the last 3 or 4 digits of your call numbers; the public operator will let you know the range of numbers that has been assigned to you.

  • Page 177: Number Of Lines Connected To The Public Network

    Chapter Start-Up 10: Number of numbers still available in the DDI table after configuration of Direct Dial numbers. In a Hotel installation, all the Z terminals are used as hotel room terminals (except the first which is a fax and the second which is a public telephone). A pool of DDI numbers means that these terminals can be assigned with a dynamic DDI number when a customer checks in.

  • Page 178: Operation Of Terminals And Operator Terminal

    Chapter Start-Up 6.1.8 Operation of terminals and operator terminal This function is only available for a business installation (in a Hotel only PCX mode is used). Choice "PCX Mode" and"Intercom Mode" PCX Mode: all the lines are available using two RSB keys (= resource key specific to a bundle) . Intercom Mode: the terminal has as many RSP keys (= resource key specific to an external access) as there are lines on the system.

  • Page 179: Ari Number

    Chapter Start-Up 6.1.10 ARI number This function is only available if your installation is fitted with DECT functions The ARI (Access Right Identifier) number identifies the system uniquely to mobiles. It contains 11 octal digits (base 8). This number, assigned to an ETSI base by the installer, must be entered on installing the system.

  • Page 180: User Information Language

    Chapter Start-Up 6.1.12 User information language Choice Choice of language used on all the stations in the installation (display and spoken help) 6.1.13 Basic metering unit cost The value of the basic metering unit is introduced for calculating the cost of external calls. The cost (not the duration) and the changes in the charge meters during calls are displayed.

  • Page 181: System Reset

    Chapter Start-Up The message "Date and time must be programmed" is displayed when the "Date" and "Time" fields are empty or contain the default values. 6.1.15 SYSTEM RESET This menu is used to confirm resetting the system. Finish System reset; the display shows "System reset in progress" After the reset, your system will operate with the new parameters entered.

  • Page 182: Accessing The System

    Chapter Start-Up For Microsoft Windows 8/2012, Microsoft .NET Framework 3.5 needs to be installed before installing OMC. An internet connection is required for this installation. To install the Microsoft .NET Framework 3.5: • Select on your PC the windows Feature available in Control Panel -> Programs and Features / Programs -> Turn windows Feature on or off.
  • Page 183 Chapter Start-Up • At least one digit (0-9) • Special characters are not allowed The rules to define the operator password are: • Total length of 8 alphanumeric characters • At least one numeric character (e.g, “HelloYou” is rejected, “11223344”, “Hello123” are accepted) •...
  • Page 184 Chapter Start-Up RJ45 SUB D 9-point (F) 6.2.3.3.1 Installation Procedure 1. Open the OMC software on the PC. 2. Select the Expert mode. 3. Select Comm from the menu toolbar. 4. Select Connect from the dropdown menu. The Communication Path window is displayed. 5.
  • Page 185 Chapter Start-Up 6.2.3.4.1 Remote Access By ISDN Modem 6.2.3.4.1.1 ISDN Modem Recommended OXO Connect is equipped with a 64K (1 B-channel)/128K (2 B-channels) ISDN modem using PPP protocol for remote access through the public network. It provides a point-to-point link accessible via standard LINUX procedures (PPP, etc.).
  • Page 186 Chapter Start-Up c. Use the default installation (click on Next in each Wizard screen). d. At the end of the Wizard mode, check the Install Capi-port driver box. 4. Select AVM ISDN1 Internet (PPP over ISDN). 5. Reboot the PC. 6.2.3.4.1.3 Using Remote Access With OMC 1.
  • Page 187 Chapter Start-Up 6.2.3.4.2.3 Remote Access to the Analog Modem When the analog modem is used, it is necessary to hold a DDI number in the public numbering plan in order to be able to carry out remote maintenance. In the case of no DDI number is available, the access to the modem will be possible only via the operator transfer.
  • Page 188 Chapter Start-Up Proxy Server PCX-3 IP network PCX-2 PCX-1 PC with PC with OMC application OMC application Agent Workstations Figure 6.1: Configuration Example with a Proxy Server To configure a proxy server: 1. In OMC, select Options > Proxy Parameters from the menu toolbar The Privileged User Login window opens 2.

  • Page 189: Downloading The Software

    Chapter Start-Up 6.2.4 Downloading the Software OXO Connect is delivered either with: • A final software including all the countries parameters (OXO Connect Small, Medium, Large platforms delivered in BTCO mode) or • A software tool (OXO Connect Compact platform and OXO Connect Small, Medium, Large platforms delivered in stock mode).
  • Page 190 Chapter Start-Up 5. Enter the password pbxk1064. 6. The OMC-Software Download window opens. This window has several areas: • A parameter setting area: • Select the directory containing the descriptor file for the new software release. By default this file is in the BOOT directory. Use the Delivery file browse button.

  • Page 191: Services Provided

    Chapter Start-Up To download the software, proceed as follows: 1. From OMC, connect to the system. If it is the first connection to the system, a Warning window is automatically displayed. 2. Click on the Download button. 3. Enter the IP address and the password of the PC. The OMC - Software download window is displayed.
  • Page 192 Chapter Start-Up • Omniswitch: • Enabling/disabling DHCP server (enabled by default) • Configuration of one single DHCP IP address range (default values: 192.168.92.5 to 192.168.92.9) • Default Numbering Plan • Installation number • Operating mode • Channels and Bundles • DECT ARI •...
  • Page 193 Chapter Start-Up • Assigning a welcome message to each group • BTS Clusters • Name of each group • Making groups: introducing members into each group • Call pick-up groups Making groups: introducing members into each group 6.2.5.3.3 Collective Speed Dial The name and destination number of the call for each entry.
  • Page 194 Chapter Start-Up 6.2.5.5 Mode 5: Multisite This new mode is available with Easy, EasyPlus and Expert Views. It allows you to manage several OXO Connect systems. The Multisite feature includes the following basic services: • An Installation Wizard to help installers and administrators to set up appropriate configurations when adding PBXs to a network.

  • Page 195: Battery Maintenance

    Chapter Maintenance Level 1 This module provides maintenance advice on different hardware components of the OXO Connect system. 7.1 Battery Maintenance OXO Connect systems (except the OXO Connect Compact) are supplied with internal batteries that provide back-up power in the event of a mains power failure. Alternatively, all systems may be optionally equipped with an external battery pack to provide back-up power.

  • Page 196: Board Battery Maintenance

    Chapter Maintenance Level 1 7.2 Board Battery Maintenance It is recommended that the batteries in the PowerCPU EE boards should be replaced by batteries of the same type every two years. Dead batteries must be disposed of according to the battery manufacturer's instructions.

  • Page 197: Adding A Board Into A Vacant Slot

    Chapter Maintenance Level 1 • On a cold reset, all PRESENT boards are taken into account (irrespective of whether they are ACCEPTED or REFUSED) • A board which is PRESENT on a cold reset can later be determined as ABSENT on a warm reset if in the meantime the board has been unplugged or there has been a board detection failure •...

  • Page 198: Replacing An Existing Board

    Chapter Maintenance Level 1 7.6.2 Replacing an existing board The procedure presented below assumes that an existing board is to be removed from the system and a replacement board (of the same or different type) is to be installed in the same slot in the system cabinet.
  • Page 199 Chapter Glossary 8.1 A Automatic Call Distribution. A computerized phone system that responds to the caller with a voice menu, and connects the call to the required agent. It can also control call flows by automatically routing calls in the order of arrival. ACSE Association Control Service Element.
  • Page 200 Chapter Glossary Basic Rate Access. Board for connecting T0 or DLT0 digital basic accesses; each access supports a data rate of 144 kbps, structured as 2 B-channels at 64 kbps for voice and data transmission, and 1 D-channel at 16 kbps for signaling.
  • Page 201 Chapter Glossary DECT Digital Enhanced Cordless Telecommunication. European cordless telephony standard. DECT terminal: cordless terminal that complies with this standard. DHCP Dynamic Host Configuration Protocol. Protocol that manages IP address allocation dynamically so that addresses can be reassigned when no longer being used by LAN hosts. Direct RTP A feature which optimizes the RTP flow of VoIP in SIP, thus optimizing the number of VoIP CODEC resources.
  • Page 202 Chapter Glossary GENERAL BELL If the operator is absent, internal and external calls to the operator are directed to an external signaling device that lets any authorized terminal take these calls. 8.8 H H.323 ITU standard for multimedia communication (voice, video, data). H.450 Additional services associated with H.323 version 2.
  • Page 203 Chapter Glossary International Telecommunications Union : global coordination body. IVPS Virtual card, embedded on the CPU board, supporting a voice mail application. 8.10 K KEY SYSTEM Dedicated terminal operating mode in which the terminal features as many (mode) resource keys (RSP) as there are network lines in the system. 8.11 L Local Area Network.
  • Page 204 Chapter Glossary Numbering Modification Table NNTP Network News Transfer Protocol. Protocol used by computers to handle messages created in Usenet forums. 8.14 O On Demand Communication - Commercial name of On Demand mode. On Demand This licence mode introduces a “user” definition and the validity of the license in mode OPEN state is limited and daily checked by the system.
  • Page 205 Chapter Glossary PTN(X) Private Telecommunications Network (eXchange). A private network consisting of switches and terminals connected together by telephone links. Personal Wireless Telecommunications. Corresponds to the DECT standard for the North American countries (especially the US). 8.16 Q QOS Quality Of Service. Network characteristics (transmission speed, etc.) can be measured, improved and, to some extent, guaranteed in advance.
  • Page 206 Chapter Glossary Single Line Interface. Board allowing the connection of analog terminals (also known as Z terminals). Server Message Block. File sharing protocol which enables a terminal to localize one or more files across the network, and then to open/read/edit/delete them. SMTP Simple Mail Transfer Protocol.
  • Page 207 Chapter Glossary UUS User to User Signaling. Information carried clear end-to-end by ISDN to enable exchanges between network subscribers; the ISVPN protocol is contained within this information. 8.21 V Voice Mail Unit. The integrated voice server provides a voice mailbox for each user, as well as a general voice mailbox and features such as Personal Assistant, Automatic Attendant and Audiotex.

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