Procedure 9-7 Problem: I performed an action, such as saving a
configuration, but I cannot see any results
Possible causes are:
1
Alcatel-Lucent 5620 Service Aware Manager, Release
3HE 05723
AAAD
TQZZA Edition 01
Failed SNMP communication between the server and managed device. See
•
Procedure
10-8
for more information.
Failed deployment of the configuration request.
•
For the 5620 SAM client, perform the following:
i
Choose Administration→NE Maintenance→Deployment from the 5620 SAM
main menu.
The Deployment form opens with the Incomplete Deployments tab displayed.
Incomplete deployments are listed, and deployer, tag, state and other
information is displayed. The possible states for a deployment are:
Deployed
•
Not Deployed
•
•
Pending
Failed — Resource Unavailable. Failure occurred because one of the
•
resources required to apply the configuration is not present in the
5620 SAM database
Failed — Configuration. Failure occurred because the configuration could
•
not be applied to the specified objects
Failed — Partial. Failure occurred at deployment and some of the
•
configuration can been sent to the network
Failed — Internal Error. Failure a occurred due to general error
•
conditions. Code is intended as a catch-all code for all other possible
errors
Cancelled
•
Postponed
•
You can also suspend or resume deployment retries by clicking on the
Suspend Retries or Resume Retries button. You can clear a deployment by
clicking on the Clear button. When you clear a deployer, no further attempt
is made to reconcile the network device status with the 5620 SAM database.
Affected objects should be resynchronized.
If a deployment is not sent to a managed device, the intended configuration
change is not made on the device.
ii
Choose a failed deployment and click on the Properties button to view
additional information. The deployment properties form opens.
Troubleshooting Guide
9 — Troubleshooting 5620 SAM clients
8.0 R4
Aug 2010
9-9