Procedure 4-3 To Verify The Fib Configuration - Alcatel-Lucent 5620 Troubleshooting Manual

4 — Troubleshooting services and connectivity

Procedure 4-3 To verify the FIB configuration

This procedure describes how to verify the connectivity of customer equipment on the
service tunnel.
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Procedure 4-4 To verify connectivity for all egress points in a service
using MAC Ping and MAC Trace
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2
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4-6
Click on the L2 Access Interfaces tab button on the Services (Edit) form. A list of
L2 access interfaces appears.
Double-click on a row in the list. The L2 Access Interface form appears.
Click on the Forwarding Control tab button.
Click on the FIB Entries tab button.
Click on the Resync button.
a If there is a list of FIB entries, confirm the number of entries with the
customer configuration requirement. If the configuration meets the
customer requirement, go to step
b If there are no FIB entries, there is a configuration problem with the
customer equipment or the connection from the equipment to the service
tunnel.
i Confirm that the 5620 SAM service configuration aligns with the
customer requirements.
ii Confirm that there are no problems with the customer equipment and
associated configuration.
If the service problem persists, another type of service problem may be present.
Perform the steps of the section
If the workflow does not identify the problem with your service, contact your
Alcatel-Lucent technical support representative. See section
information.
Choose Tools→Service Test Manager (STM) from the 5620 SAM main menu. The
Manage Tests form appears.
Click on the Create button.
Choose L2 Service→Create MAC Ping from the Create contextual menu. The MAC
Ping create form appears with the General tab button selected.
Aug 2010
Troubleshooting Guide
7 in General Procedure 4.2.
4.2 troubleshooting workflow.
Alcatel-Lucent 5620 Service Aware Manager, Release
1.4 for more
3HE 05723 AAAD TQZZA Edition 01
8.0 R4