Transferring A Call; Call Forwarding; Overview Of Forwarding Types - Unify OpenStage 20 T User Manual

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Consultation?
Start transfer?

Transferring a call

If your call partner wishes to speak to one of your colleagues, you can transfer
the call.
Transferring with announcement
Select and confirm the option shown.
f
j
Enter and confirm the required party's phone number. Announce the call partner.
\
Replace the handset.
Your call partner is now connected to the party to whom they wish to speak.
Transferring without announcement
Select and confirm the option shown.
f
j
Enter and confirm the required party's phone number.
\
Replace the handset.
If no call is set up between the other two parties within 40 seconds, you
are called again. You are reconnected with the first party.

Call forwarding

If your belongs to an ONS group (parallel call
following:
Call forwarding can be configured on any phone in the ONS group and will
then apply to all phones in that ONS group.
Call forwarding between two phones in an ONS group is not possible.

Overview of forwarding types

You can configure different call forwarding settings for your station.
FWD-VAR-ALL-BOTH on
FWD-FIXED on
FWD-VAR-ALL-INT on
FWD-VAR-ALL-EXT on
FWD-VAR-BUSY-BOTH on
FWD-VAR-RNA-BOTH on
FWD-VAR-BZ/NA-BTH on
1 This duration is defined by your administrator.
Page 62), please note the

All calls are forwarded to the saved
phone number, the phone number is de-
leted after deactivation.
All calls are forwarded, the saved phone
number is not deleted after deactivation.
Only internal calls are forwarded.
Only external calls are forwarded.
If your station is busy, all calls are for-
warded.
If you do not answer a call, all calls are
1
forwarded after a certain length of time.
If your station is busy or you do not an-
swer a call, all calls are forwarded after a
[1]
certain length of time .
Basic functions