Unify OpenStage 40 T User Manual

Unify OpenStage 40 T User Manual

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OpenStage 40 T 
OpenStage Key Module 40
OpenScape 4000/HiPath 4000
User Guide
A31003-S2000-U100-12-7619

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Summary of Contents for Unify OpenStage 40 T

  • Page 1 OpenStage 40 T  OpenStage Key Module 40 OpenScape 4000/HiPath 4000 User Guide A31003-S2000-U100-12-7619...
  • Page 2 ISO9001 and ISO14001 standards and are certified by an external certification company.  Copyright © Unify Software and Solutions GmbH & Co. KG 03/2016  Munich/Germany All rights reserved. Reference No.: A31003-S2000-U100-12-7619 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as ...
  • Page 3: Important Information

    Unify Expert WIKI at  http://wiki.unify.com under the section “Declarations of Conformity”.
  • Page 4: Location Of The Telephone

    Product support on the internet Information and support for our products can be found on the Internet at:  http://www.unify.com. Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at:...
  • Page 5: Table Of Contents

    OpenStage 40 T user interface ........
  • Page 6 Contents Dialing in speakerphone mode ..........31 Dialing with a headset connected .
  • Page 7 Contents If you cannot reach a destination ..........56 Call waiting (camp-on) .
  • Page 8 Contents Making calls via multiple lines ......82 Line keys ..............82 Line utilization .
  • Page 9 Contents Setting the volume of the alert tone ......... . . 102 Activating/deactivating the ringer .
  • Page 10: General Information

    Service The Unify service department can only help you if you experience problems or defects with the phone.  Should you have any questions regarding operation, your specialist retailer or network ad- ministrator will gladly help you....
  • Page 11: Telephone Type

    General information Telephone type The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. Specific details concerning your com- munications platform can be obtained from your service technician. Please have this information ready when you contact our service department regarding faults or problems with the product.
  • Page 12: Getting To Know Your Openstage Phone

    The following sections describe the most frequently used operating elements and the displays on your OpenStage phone. OpenStage 40 T user interface You can make and receive calls as normal using the handset. The display permits intuitive operation of the phone page 20.
  • Page 13: Ports On The Underside Of The Phone

    Getting to know your OpenStage phone Ports on the underside of the phone HiPath USB slave Headset Key module Handset OpenStage 40 T properties Display type LCD, 40 x 6 characters Illuminated display Programmable sensor keys Full-duplex speakerphone function Headset...
  • Page 14: Openstage Key Module 40

    You can assign and use these keys according to your needs, in the same way as the keys on the telephone page 17.  You can attach up to two OpenStage Key Module 40 to your OpenStage 40 T. To operate one or more OpenStage Key Module 40, you always need a power supply unit page 3. ...
  • Page 15: Keys

    Getting to know your OpenStage phone Keys Function keys Function when key is pressed End (disconnect) call page 31.  Redialing page 33.  Button for fixed call forwarding (with red LED key) page 35.  Open mailbox (with red LED key) page 24.
  • Page 16: 5-Way Navigator

    Getting to know your OpenStage phone 5-way navigator Remove the protective film from the ring around the 5-way navigator before using the phone. With this control, you can manage most of your phone’s functions, as well as its displays. Operation Functions when key is pressed In idle mode: •...
  • Page 17: Programmable Sensor Keys

    Getting to know your OpenStage phone Programmable sensor keys Your OpenStage 40 T has six illuminated sensor keys to which you can assign functions or num- bers. Increase the number of programmable sensor keys by connecting a key module page 14.
  • Page 18: Keypad

    Getting to know your OpenStage phone Keypad In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly.
  • Page 19 Getting to know your OpenStage phone Text input Enter the required characters via the keypad. Select the functions using the keys Confirm your entry with Characters entered Delete character to the left of the cursor Backspace? Save? Save entry Delete? Delete all characters Return? Cancel entry...
  • Page 20: Display

    Your OpenStage 40 T comes with a tilt-and-swivel black-and-white LCD display. Adjust the tilt and contrast to suit your needs page 101.  Idle mode If there are no calls taking place or settings being made, your OpenStage 40 T is in idle mode. Status bar 10:29 WE . . : 05 08.07...
  • Page 21 Getting to know your OpenStage phone Idle menu When in idle mode, press a key on the 5-way navigator page 16 to display the idle menu. You  can call up various functions here. Entries may vary. The idle menu may contain the following entries: •...
  • Page 22: Telephony Dialogs

    Getting to know your OpenStage phone Telephony dialogs Connection-dependent conditions and situations, e.g. when your telephone rings, when dialing a number, or during a call, are depicted graphically on the display. Situation-dependent functions that automatically appear on the display can be selected and acti- vated with the 5-way navigator page 16.
  • Page 23 Getting to know your OpenStage phone Appearance during an ongoing call Example: You are connected with a caller. Icon indicating call status Smith Michael 3:16 Call duration 100168 Current connection Consultation? Options relevant to situation; Start transfer? scroll bar shows that more Save number? options are available.
  • Page 24: Mailbox

    Getting to know your OpenStage phone Mailbox Depending on your communication platform and its configuration (contact your administrator), you can use the mailbox key to access received callback requests and messages from services such as HiPath Xpressions. The following messages are saved: •...
  • Page 25: Call Log

    Getting to know your OpenStage phone Call log Calls to your phone and numbers dialed from your phone are recorded chronologically in the call log, sorted, and divided into the following lists: • Unanswered calls • Incoming calls • Outgoing calls Your phone saves the last 10 unanswered calls, the last 6 outgoing calls, and the last 12 incoming calls in chronological order.
  • Page 26: Menu

    Getting to know your OpenStage phone Menu With the menu key , you can access your communications system’s service menu or make telephony-related settings. The menu key LED remains red as long as you are in this menu. Menu Prog./Serv. Call preparation Call Pop Up Program/Service menu...
  • Page 27: Call Preparation

    Getting to know your OpenStage phone Call preparation Activate the function "Call preparation" to use en-bloc dialing on your OpenStage 40 T. This means you engage the line only after you have fully entered the number and confirmed. Activate/deactivating en-bloc dialing Press the menu key, select "Block Dialing On"...
  • Page 28: Call Pop-Up

    Getting to know your OpenStage phone Call pop-up Activate the function "Call pop up" so that if you are on a call you are notified on the display by a popup about a second incoming call. Activating/deactiviating call pop up Prerequisite: "Camp-on?"...
  • Page 29: Basic Functions

    Basic functions Basic functions Please read the introductory chapter "Getting to know your OpenStage phone" page 12 carefully before performing any of the steps described  here on your phone. Answering a call An incoming call will cancel any ongoing telephone setting operations. The phone automatically returns to the point in the menu structure where you were interrupted as soon as the call ends.
  • Page 30: Switching To Speakerphone Mode

    Basic functions Switching to speakerphone mode People present in the room can participate in your call. Prerequisite: You are conducting a call via the handset. Hold down the key and replace the handset. Then release the key and proceed with your call. Set the call volume.
  • Page 31: Turning The Microphone On And Off

    Basic functions Turning the microphone on and off To prevent the other party from listening in while you consult with someone in your office, you can temporarily switch off the handset microphone or the hands- free microphone. Prerequisite: You are conducting a call. Deactivating the microphone Press the key shown.
  • Page 32: Dialing With A Headset Connected

    Basic functions Dialing with a headset connected Prerequisite: The headset is connected. Internal calls: Enter the station number. External calls: Enter the external code and the station number. The headset key lights up. The connection is set up as soon as your input in complete. Dialing using En-bloc dialing Prerequisite: You have activated "Call preparation"...
  • Page 33: Redialing A Number (Last Dialed Number)

    Basic functions Redialing a number (last dialed number) The last phone number dialed on your telephone is dialed. Redial key Press the key shown. The key lights up. Speakerphone mode. Lift the handset. Redialing from the menu Lift the handset. Press the key shown.
  • Page 34: Switching To The Held Party (Alternating)

    Basic functions Switching to the held party (alternating) Prerequisite: You are conducting a consultation call. Select and confirm the option shown. Toggle? You are switched to the party on hold. Ending an alternate operation Select and confirm the option shown. Release and return? The active call is disconnected and the held call is restored.
  • Page 35: Call Forwarding

    Basic functions Call forwarding If your phone belongs to an ONS group (parallel call page 104), please  note the following: Call forwarding can be configured on any phone in the ONS group and will then apply to all phones in that ONS group. Call forwarding between two phones in an ONS group is not possible.
  • Page 36: Fixed Call Forwarding (All Calls)

    Basic functions Fixed call forwarding (all calls) If you have programmed a destination for fixed call forwarding, forwarding can always be activated and deactivated using the key . The programmed for- warding destination remains unchanged until you reprogram or delete it. Configuring/modifying a fixed forwarding destination Open the Program/Service menu page 26.
  • Page 37: Variable Call Forwarding (All Calls)

    Basic functions Variable call forwarding (all calls) In the case of variable call forwarding, programming a forwarding destination ac- tivates call forwarding for all calls. If call forwarding is deactivated, the forward- ing destination is deleted at the same time. Configuring and activating variable call forwarding Open the idle menu page 21.
  • Page 38: Additional Forwarding Types

    Basic functions Additional forwarding types This description applies for the following forwarding types: • Forwarding for intnl • Forwarding for extnl • Forwarding on busy • Call forward. no reply • Forwarding on busy/after timeout Programming a forwarding destination activates call forwarding. If call forward- ing is deactivated, the forwarding destination is deleted at the same time.
  • Page 39: Using Callback

    Basic functions Call forwarding for internal/external The key LED lights up. Only the call forwarding icon is displayed. There is no display message for the call forwarding types "Busy", "No answer" and "Busy/no answer". The LED key does not light up. Using callback If your phone belongs to an ONS group (parallel call page 104), please...
  • Page 40: Responding To A Callback Request

    Basic functions Responding to a callback request Prerequisite: You have received at least one callback request page 24.  Press the key shown. Information regarding the caller is displayed page 24.  Select and confirm until the required entry is displayed. Next entry? Select and confirm the option shown.
  • Page 41: Saving Phone Numbers For Redial

    Basic functions Saving phone numbers for redial This phone number is saved under the idle menu entry "Saved number re- dial?", and overwrites previously saved phone numbers. Dial the saved phone number from the idle menu page 33.  Saving the current phone number Prerequisite: You are conducting a call.
  • Page 42: Enhanced Phone Functions

    Enhanced phone functions Enhanced phone functions Answering calls Answering a call with a headset Prerequisite: The headset is connected. The LED flashes when a call is received.  Press the key shown. Conduct call. Ending the call: Press the key shown. The LED goes out. Answering a call via a DSS key Prerequisite: You have configured direct station selection keys on your tele- phone...
  • Page 43: Accepting A Call For Another Member Of Your Team

    Enhanced phone functions Accepting a call for another member of your team If a team member does not answer a call within 15 seconds (system-depen- dant), the remaining team members hear an alert tone. In idle mode The phone is ringing. "Call for" is displayed on the phone. Lift the handset and press the flashing "Pickup"...
  • Page 44: Using The Speakerphone

    Enhanced phone functions Using the speakerphone A colleague addresses you directly over the loudspeaker with a speaker call. Speakerphone mode and open listening are automatically activated. Answering via speakerphone mode is immediately possible. Lift the handset and answer the call. Placing a speaker call to a colleague page 58.
  • Page 45: Using Speed Dialing

    Enhanced phone functions Dialing a phone number from a list Select and confirm the option shown. Output? The relevant party is called. Displaying additional calls in a list Select and confirm the option shown. Next call? Removing an entry from a list Select and confirm the option shown.
  • Page 46: Talking To Your Colleague With A Speaker Call

    Enhanced phone functions Talking to your colleague with a speaker call You can place a speaker call to an internal party using the loudspeaker on their telephone. You can also use the functions under "HiPath 4000 as a entrance telephone system" page 57.
  • Page 47: During A Call

    Enhanced phone functions During a call Call waiting with a direct station selection key Prerequisite: You have configured direct station selection keys on your tele- phone page 17 and page 68. The line of the party you wish to call is busy. ...
  • Page 48: Accepting A Second Call With A Sensor Key

    Enhanced phone functions Accepting a second call with a sensor key Prerequisite: "Second call" is activated. The "Pickup" sensor key is pro- grammed. You are conducting a call. An alert tone is audible. Press the "Pickup" sensor key. You are immediately connected to the second caller. The first party is placed on hold.
  • Page 49: Using The Shift Key

    Enhanced phone functions Using the shift key The sensor key "Split" page 17 (must be configured by the administrator) can  be used for the following functions: • Consultation (return to waiting call or waiting conference) • Toggle/Connect • Acceptance of a second call •...
  • Page 50: System-Supported Conference

    Enhanced phone functions System-supported conference You can include up to eight internal and external parties in a system-supported conference. Parties with system phones can perform/use all of the functions list- ed below at the same time. ISDN phones and external parties are passive par- ticipants –...
  • Page 51: Establishing A Conference

    Enhanced phone functions Establishing a conference Initiating a conference from a single call You are conducting a call. Select and confirm the option shown. Start conference? Call the second party. Inform this party that you are initiating a conference. Confirm the option shown. Conference? The following message is displayed: "1 is your position"...
  • Page 52: Adding A Party

    Enhanced phone functions Adding a party Any party in a system conference can extend the conference by • calling a specific party and connecting them, • connecting a party from a consultation call to the conference, or • accepting a second call and connecting the caller to the conference. Calling a specific party and connecting them You intend calling another party and connecting them to the conference.
  • Page 53: Transferring A Conference

    Enhanced phone functions Accepting a second call and connecting it to the conference If you receive a second call during the conference page 47, you can connect  this party to the conference. Prerequisite: You are conducting a call in a conference and receive a second call.
  • Page 54: Disconnecting A Specific Participant From The Conference

    Enhanced phone functions Disconnecting a specific participant from the conference You are connected to a conference and wish to disconnect one of the partici- pants. 23189 Coco g Select and confirm the party you want. Confirm the option shown. Release Putting the conference on hold On multi-line telephones, you can place the conference on hold and conduct an- other call on a different line, for example.
  • Page 55: System-Wide Parking

    Enhanced phone functions System-wide parking On HiPath 4000 systems, you can park up to ten internal and/or external calls and retrieve them on another phone. There are two options for parking a call: • Automatic park • Manual park You cannot park calls if: •...
  • Page 56: Manually Parking A Call

    Enhanced phone functions Manually parking a call You can manually park a call in a free park position from your phone, and retrieve it on your phone or another phone. Call park Select and confirm the option shown. Park to station? Enter the destination number.
  • Page 57: Busy Override - Joining A Call In Progress

    Enhanced phone functions Busy override – joining a call in progress Prerequisite: An internal station is busy. It is important that you reach this col- league. Select, confirm and briefly wait. Override? Your colleague and their call partner hear a warning tone. You can now start talking.
  • Page 58: System-Wide Speaker Call

    Enhanced phone functions System-wide speaker call You can place a speaker call from your phone to any internal party with a tele- phone equipped with speakerphone mode or a loudspeaker. Speaker call to a variable destination Prerequisite: You have programmed the function "Speaker call-one-way" on a page 67.
  • Page 59: Speaker Call In A Group

    Enhanced phone functions Speaker call in a group You can also establish a normal connection within a group or team (with team call = speed dial numbers 0-9 or 00-99 for team members) via a speaker call. The speaker call is then initiated by a group telephone. The "COM group speaker call"...
  • Page 60 Enhanced phone functions Two-way intercom to a variable destination When using the two-way intercom in a group, the loudspeaker and the micro- phone of the destination phone are automatically switched on. Lift the handset. Press the key and enter speakerphone mode. Enter the system code for "Speaker call-two-way"...
  • Page 61: Announcement (Broadcast) To All Members Of A Line Trunk Group

    Enhanced phone functions Announcement (broadcast) to all members of a line trunk group You can use this function to send an announcement to all members (10 - 40) of a line trunk group. Once you have activated the group call, you will hear a confirmation tone. You can then begin the announcement.
  • Page 62: Delayed Call Forwarding

    Enhanced phone functions Delayed call forwarding This function is configured by the administrator for the system. Prerequisite: The second call feature must be activated page 47.  If you have activated "Call forwarding busy/no reply" or "Call forwarding no re- ply"...
  • Page 63: Saving A Call Forwarding Destination For Fax/Pc/Busy Station And Activating Call Forwarding

    Enhanced phone functions Saving a call forwarding destination for fax/PC/busy station and activating call forwarding Open the Program/Service menu page 26.  Confirm the option shown. Destinations? Select and confirm the option shown. Forwarding station No.? Enter the code for the call forwarding type you wish to set. Codes are assigned by the administrator.
  • Page 64: Displaying/Deactivating Call Forwarding For Another Phone

    Enhanced phone functions Displaying/deactivating call forwarding for another phone Open the Program/Service menu page 26.  Select and confirm the option shown. Feature settings? Select and confirm the option shown. Forwarding station No.? Confirm the option shown. Variable call forw.? Enter the number of the other telephone.
  • Page 65: Displaying/Deactivating Call Forwarding For Fax/Pc/Busy Stations

    Enhanced phone functions Displaying/deactivating call forwarding for fax/PC/ busy stations Open the Program/Service menu page 26.  Select and confirm the option shown. Feature settings? Select and confirm the option shown. Forwarding station No.? Enter the code for the call forwarding type you wish to set. Codes are assigned by the administrator.
  • Page 66: Leaving/Rejoining A Hunt Group

    Enhanced phone functions Leaving/rejoining a hunt group Prerequisite: A hunt group is configured for the team. You can leave the hunt group at any time, for example, when you leave your workstation. When you are present, you can join it again. You can still be reached via your own phone number even when you are not in the hunt group.
  • Page 67: Programming Sensor Keys

    Programming sensor keys Programming sensor keys You can program frequently used functions or phone numbers onto the sensor keys on your OpenStage 40 T page 17.  Configuring function keys See also page 17.  The available functions depend on your configuration. If a function is miss- ing, contact your administrator.
  • Page 68: Configuring Repdial/Direct Station Selection Keys

    Programming sensor keys Configuring repdial/direct station selection keys Your telephone can be configured so that direct station selection keys can- not be set up, thus facilitating data and personal security. Contact your ad- ministrator should you have questions. Direct station selection keys can be assigned an internal number from the HiPath 4000 network.
  • Page 69: Additional Repdial Key Functions

    Programming sensor keys Defining a label Confirm the option shown. Use Destination Number? The phone number entered is displayed as the key label. R 220870 Select and confirm the option shown. Use Destination Name? If the number entered is assigned a name in HiPath 4000, you can display this R Matthews as a key label.
  • Page 70: Changing The Label

    Programming sensor keys Example: Locking the phone with simultaneous call forwarding The codes used here are examples and may differ from the settings in your system. Enter the phone locking code. Activate the code for call forwarding. Enter the destination phone number. In networked systems, the sequence must end with Changing the label You can also subsequently change the label specified when programming a rep-...
  • Page 71: Deleting Sensor Key Programming

    Programming sensor keys Deleting sensor key programming Deleting a function/phone number/label Press and hold the required sensor key. Select and confirm the option shown. Delete? Deleting phone number/label Open the Program/Service menu page 26.  Confirm the option shown. Destinations? Select and confirm the option shown.
  • Page 72: Saving Speed Dial Numbers And Appointments

    Saving speed dial numbers and appointments Saving speed dial numbers and ap- pointments Central speed dial numbers Speed dial numbers are configured by your administrator. Speed dial numbers are saved in the system. Your administrator will provide you with the central speed dial directory, for example, in print form.
  • Page 73: Individual Speed Dial Numbers

    Saving speed dial numbers and appointments Individual speed dial numbers This function must be configured by your administrator. You can program the keys with ten frequently used phone num- bers. Open the Program/Service menu page 26.  Confirm the option shown. Destinations? Select and confirm the option shown.
  • Page 74: Using Timed Reminders

    Saving speed dial numbers and appointments Using timed reminders Prerequisite: You have saved a reminder. The saved time arrives. The phone is ringing. Reminder Lift the handset. The appointment time is displayed. Replace the handset. If you do not lift the handset, the phone rings several more times and "Re- minder"...
  • Page 75: Dialing With Call Charge Assignment

    Dialing with call charge assignment Dialing with call charge assignment You can assign external calls to certain projects. Prerequisite: Project numbers (1 - 5) are configured for certain projects and you have an account code (project code) for the project. Dialing with project assignment Open the Program/Service menu page 26.
  • Page 76: Privacy/Security

    Privacy/security Privacy/security Locking the telephone to prevent unauthorized use You can prevent unauthorized parties from using your phone during your ab- sence. You can see whether the function is activated or deactivated from the corre- sponding icon in the status bar on the display page 20.
  • Page 77: Activating/Deactivating "Do Not Disturb

    Privacy/security Activating/deactivating "Do not disturb" If you do not wish to take calls, you can activate do not disturb. Internal callers hear the ring tone and receive the message "Do not disturb".  External callers are redirected to the attendant console. The administrator can set forwarding destinations for do not disturb so that internal and external calls can be forwarded.
  • Page 78: Caller Id Suppression

    Privacy/security Caller ID suppression Display suppression only applies to a subsequent call and is not saved in the case of saved number redial page 33.  Open the Program/Service menu page 26.  Select and confirm the option shown. More features? Confirm the option shown.
  • Page 79: More Functions/Services

    More functions/services More functions/services Using another telephone in the same way as your own You can log on to another phone in the HiPath 4000 system using your personal identification number (PIN). This also applies to telephones in networked HiPath 4000 systems, for example, at other company sites). On another phone, you can •...
  • Page 80: Logging Off From Another Phone

    More functions/services In your local HiPath 4000 system: Enter your internal PIN. In your local system and other HiPath 4000 systems in the net- work: Enter the two-digit node ID of your local HiPath 4000 system (ask the adminis- trator). Enter your own phone number and press the pound key.
  • Page 81: Moving With The Phone

    Moving with the Phone Moving with the Phone Check with your administrator whether this is possible in your system! After talking to your administrator, you can log your telephone off from the cur- rent port and log on again at the new port. Phone settings are then unchanged. Logging the phone off from the current port Enter the logoff code.
  • Page 82: Making Calls Via Multiple Lines

    Making calls via multiple lines Making calls via multiple lines Line keys The programmable sensor keys on multi-line phones function as line keys. Each key that is assigned the function "line" is handled as a line. This means up to six lines can be configured.
  • Page 83: Line Utilization

    Making calls via multiple lines Line utilization Private line A line that is used by a single telephone. This line cannot be used as a second- ary line by another telephone. Shared line A line that is configured on multiple telephones. The line status (if configured) is displayed for all telephones that share this line.
  • Page 84: Answering Calls With The Line Keys

    Making calls via multiple lines Answering calls with the line keys If several calls arrive at the same time, you can answer calls as normal in the sequence in which they are offered. However, you can also answer calls prefer- entially.
  • Page 85: Deactivating/Activating Ringing (Call)

    Making calls via multiple lines Deactivating/activating ringing (call) If you are making a call on one line, ringing for other incoming calls can disturb your current call. If the "Ringer cutoff?" function is activated, your telephone no longer rings. Incoming calls are then only signaled when the corresponding line key flashes.
  • Page 86: Dialing With Line Keys

    Making calls via multiple lines Dialing with line keys Your phone can be configured with automatic or selectable line seizure. The ad- ministrator defines whether a line should be automatically seized when the handset is lifted or speakerphone mode is activated, and which line this should The display "Please select a line"...
  • Page 87: Holding A Call On The Trunk Key

    Making calls via multiple lines Holding a call on the trunk key Prerequisite: The "Hold" key is programmed on your telephone. Press the "Hold" key. The trunk key LED is flashing slowly. Your HiPath 4000 system can also be configured, so the call is held by pressing the trunk key.
  • Page 88: Saving Phone Numbers For "Redial On A Line

    Making calls via multiple lines Saving phone numbers for "Redial on a line" Prerequisite: "Saved number redial for a specific line" is configured and not "Saved number redial (last number dialed)". Saving the dialed phone number or a caller’s phone number You have called a party on a particular line and this call is still in progress.
  • Page 89: Retrieving Messages

    Making calls via multiple lines Retrieving messages If new messages that have not yet been retrieved are in the mailbox and a pro- grammable sensor key has been assigned the function "Mailbox", the LED of this key lights up. Please refer to the information on page 24.
  • Page 90: Identifying The Line Used

    Making calls via multiple lines Identifying the line used If several lines are occupied at the same time, you can determine which one you are currently using for a call. With a programmed sensor key Press the "Line in Use" programmed sensor key. Via the menu Open the Program/Service menu page 26.
  • Page 91: Ending The Connection On A Line Key

    Making calls via multiple lines Ending the connection on a line key Press the key shown. The LED goes out. Replace the handset. Entering a call on a line (three-party conference) Prerequisite: A call is in progress on one of the lines. The line key LED lights up. Press the line key.
  • Page 92: Blocking Other Parties From Joining A Call

    Making calls via multiple lines Blocking other parties from joining a call If your phone is not already set to block other parties from joining, you can make this setting manually. This block applies to the current or the next call. You are already conducting a call on one line.
  • Page 93: Third-Party Monitoring

    Making calls via multiple lines Third-party monitoring During a call, a predefined party can be prompted to join the call as a "witness" using the "Slnt Mon Req" programmed sensor key. Your call partner is not in- formed that a "witness" is joining the call. The "witness" cannot participate in the call;...
  • Page 94: Holding And Re-Accepting A Call On A Line Key

    Making calls via multiple lines Holding and re-accepting a call on a line key Prerequisite: You have accepted a call on a line key ( page 84) or you are  conducting a consultation call. Briefly press the line key you are currently using, Select and confirm the option shown.
  • Page 95: Forwarding Calls On Lines

    Making calls via multiple lines Forwarding calls on lines When you activate call forwarding for a shared line ( page 83), the line is gen-  erally also forwarded to other phones. The process for configuring call forwarding for a specific line is identical to the call forwarding process already described.
  • Page 96: Making Calls In An Executive-Secretary Team

    Making calls in an executive-secretary team Making calls in an executive-secre- tary team An executive-secretary team is configured by the administrator and may include up to four executive and up to two secretary telephones. For information on the meanings of the LED displays of the DSS keys, see page 17.
  • Page 97: Accepting Calls For The Executive Phone At The Secretary Phone

    Making calls in an executive-secretary team Accepting calls for the executive phone at the secretary phone When a call is received for the executive phone, the secretary phone rings. Lift the handset. Press the key and enter speakerphone mode. Accepting calls for the executive phone when already on a call You are conducting a call....
  • Page 98: Transferring Calls Directly To The Executive Phone

    Making calls in an executive-secretary team Transferring calls directly to the executive phone When the secretary is out of the office, calls for the executive can be transferred directly to the executive phone. This transfer can be made on the secretary phone or on the executive phone.
  • Page 99: Using A Second (Executive) Telephone

    Making calls in an executive-secretary team Using a second (executive) telephone Prerequisite: A second phone is configured for the executive. A "Group Park" sensor key is programmed on the first and second executive phones. Parking a call on the first phone: Press the "Group Park"...
  • Page 100: Using Signal Call

    Making calls in an executive-secretary team Using signal call If a "Buzz" programmed sensor key is configured on your executive phone, you can press a key to send a signal call to a specific destination phone (e.g. to a secretary phone). On the destination phone, the phone number of the transmit- ting phone is also briefly displayed for the signal call.
  • Page 101: Individual Phone Configuration

    Individual phone configuration Individual phone configuration Adjusting display settings Adjusting the display to a comfortable reading angle You can swivel the display unit. Adjust the display unit so that you can clearly read the screen. Illuminated display During operation and when entering a number, the display automatically lights up.
  • Page 102: Adjusting Audio Settings

    Individual phone configuration Adjusting audio settings Optimize the audio settings on your OpenStage for your environment and ac- cording to your personal requirements. Adjusting the ring volume Press one of the keys in idle mode page 20 or while a call is in progress. ...
  • Page 103: Testing The Phone

    Testing the phone Testing the phone Testing functionality You can test and determine your phone’s functionality: • Are all key LEDs working? • Is the display working? • Do all keys work? The following may be checked by administrator: • Device ID for the phone •...
  • Page 104: Special Parallel Call (Ons) Functions

    Special parallel call (ONS) functions Special parallel call (ONS) functions If your phone is part of an ONS group (ONS = "One Number Service"), you can be reached on all other phones in this group as well as on your own phone. To set up an ONS group, contact your administrator.
  • Page 105: Fixing Problems

    Fixing problems Fixing problems Responding to error messages on the screen Possible cause: Time exceeded Maximum input time exceeded. Handset not replaced. Possible response: Make entries more quickly, avoid long pauses between key presses. Possible cause: Please try later System is overloaded, no line free, queue full. Possible response: Wait and try again later.
  • Page 106: Contact Partner In The Case Of Problems

    Fixing problems Possible cause: Not available Incomplete phone number entered, star or hash key not pressed. Possible response Enter phone number or code correctly or as instructed. Possible cause: protected Data transfer in process. Possible response: Wait and try again later. Contact partner in the case of problems In the case of faults that continue for more than 5 minutes, for example, contact your administrator.
  • Page 107: Caring For Your Telephone

    Fixing problems Caring for your telephone • Never allow the telephone to come into contact with coloring, oily or aggres- sive agents. • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. • If the telephone is very dirty, clean it with a diluted neutral cleaner containing surfactants, such as a dish detergent.
  • Page 108: Index

    Index Index Dialing with line keys ............86 Display angle ............101 Display icons ............110 Numerics connection status ..........23 messages .............. 20 5-way navigator ............16 status bar .............. 20 Do not disturb ............77 DSS key answering calls ............. 42 call waiting ............
  • Page 109 Index Key modules ............14 Redialing a number Keypad ..............18 last dialed number ..........33 saved number ............33 Repdial keys ............32 Representative (secretary) ........100 line keys ..............83 LED display direct station selection keys ........17 Saving appointments ..........72 function keys ............
  • Page 110: Display Icons

    Display icons Display icons Status bar The ring tone is deactivated page 102  The "Do not disturb" function is activated page 77  The phone lock is activated page 76  Messages You received new voice messages page 24 ...

This manual is also suitable for:

Openstage key module 40Openscape 4000/hipath 4000

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