Unify OpenStage 60 T User Manual

Unify OpenStage 60 T User Manual

Openstage key module
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OpenStage 60 T, OpenStage 80 T 
OpenStage Key Module
OpenScape 4000/HiPath 4000
User Guide
A31003-S2000-U118-15-7619

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Summary of Contents for Unify OpenStage 60 T

  • Page 1 OpenStage 60 T, OpenStage 80 T  OpenStage Key Module OpenScape 4000/HiPath 4000 User Guide A31003-S2000-U118-15-7619...
  • Page 2 ISO9001 and ISO14001 standards and are certified by an external certification company.  Copyright © Unify Software and Solutions GmbH & Co. KG 03/2016  Munich/Germany All rights reserved. Reference No.: A31003-S2000-U118-15-7619 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as ...
  • Page 3: Important Information

    Unify Expert WIKI at  http://wiki.unify.com under the section “Declarations of Conformity”.
  • Page 4: Location Of The Telephone

    Product support on the internet Information and support for our products can be found on the Internet at:  http://www.unify.com. Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at:...
  • Page 5: Table Of Contents

    Contents Contents Important Information....... . . 3 Trademarks ........3 Location of the telephone .
  • Page 6 Contents Mailbox ..............35 Messages (callback requests) .
  • Page 7 Contents System-supported conference ..........52 Establishing a conference .
  • Page 8 Contents Phonebooks and call logs ......86 Personal phonebook ............86 Creating a new contact .
  • Page 9 Contents Exclusively holding and re-accepting a call on a line key ......111 Accepting a specific held line .
  • Page 10 Contents Data backup to USB memory stick ....136 Saving user data ............137 Restoring user data.
  • Page 11: General Information

    Service The Unify service department can only help you if you experience problems or defects with the phone.  Should you have any questions regarding operation, your specialist retailer or network ad- ministrator will gladly help you....
  • Page 12: Telephone Type

    General information Telephone type The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. Specific details concerning your com- munications platform can be obtained from your service technician. Please have this information ready when you contact our service department regarding faults or problems with the product.
  • Page 13: Getting To Know Your Openstage Phone

    The following sections describe the most frequently used operating elements and the displays on your OpenStage phone. The only difference between the OpenStage 80 T and OpenStage 60 T is in their casing. The user interface of your OpenStage 60/80 T The diagram shows an OpenStage 60 T, the description applies to both product variants.
  • Page 14: Ports On The Underside Of The Phone

    Getting to know your OpenStage phone Ports on the underside of the phone  (For example, 1st party CTI or OpenStage Manager) USB memory stick HiPath Headset Power supply unit Key Module Handset OpenStage operating features OpenStage 80 T 60 T Color TFT Color TFT Display type...
  • Page 15: Openstage Key Module

    Other technical explanations, safety notices, and installation instructions can be found in the relevant documentation.  You can find this on the Internet at http://www.unify.com OpenStage Manager This program offers an additional option for tailoring your OpenStage to your personal needs.
  • Page 16: Keys And Controls

    Getting to know your OpenStage phone Keys and controls Function keys Key Function when key is pressed End (disconnect) call page 40.  Edit, activate/deactivate call forwarding page 64.  Key currently has no function. Audio controls Audio keys Key Function when key is pressed Activate/deactivate the loudspeaker page 39.
  • Page 17: Mode Keys

    Getting to know your OpenStage phone Mode keys These sensor keys allow you to switch to the required application with the simple stroke of a key. To select a tab within an application press the relevant key repeatedly until the required tab is dis- played.
  • Page 18: Touchguide

    Getting to know your OpenStage phone TouchGuide Before using the telephone, remove the protective covering from the TouchGuide ring sur- face. With this control, you can manage most of your phone’s functions, as well as its displays. Operation Functions when key is pressed In idle mode: •...
  • Page 19: Programmable Sensor Keys

    Getting to know your OpenStage phone Programmable sensor keys Your OpenStage 60/80 T has eight illuminated sensor keys to which you can assign functions or numbers. Increase the number of programmable sensor keys by connecting a key module page 15. ...
  • Page 20 Getting to know your OpenStage phone Text input Example: Changing the key label page 81.  Enter the required characters via the keypad. Select the functions using the keys Confirm your entry with Characters entered Delete character to the Backspace? left of the cursor Save? Save entry...
  • Page 21: Keypad

    Getting to know your OpenStage phone Keypad Text input In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly.
  • Page 22: Graphic Display

    Getting to know your OpenStage phone Graphic display Your OpenStage 60/80 T is equipped with a tilt-and-swivel color display page 14.  Appearance You can customize your display to suit your personal requirements: • Angle the display as required page 12. ...
  • Page 23: Display Keyboard

    Getting to know your OpenStage phone Display keyboard Simple text and characters can also be entered at any time using the keypad page 21.  Depending on the context, the display keyboard is displayed with different elements. Element in focus Letters, digits, punctuation or special characters Function bar Use the TouchGuide to operate the display keyboard...
  • Page 24: Context-Dependent Displays

    Getting to know your OpenStage phone Character overview (depends on the current language setting) ä ö ß ü ’ Space Additional special characters are available on the display keyboard Switch between upper and lower-case text and number entry Context-dependent displays Depending on the situation at hand, the graphic display on your OpenStage phone displays differ- ent content, to which you can respond intuitively.
  • Page 25: Telephony Dialogs

    Getting to know your OpenStage phone Telephony dialogs The dialogs in the lower area of the display prompt you to input data or provide you with informa- tion about the call states. Example: In idle state, enter a phone number using the dialpad. Digits already entered Enter new number Dial again?
  • Page 26: Context Menus

    Getting to know your OpenStage phone Context menus If the arrow icon appears next to a selected entry, additional menu levels or selection options are available in the form of a context menu. Navigate through these options using the TouchGuide page 18.
  • Page 27: Application Tab

    Getting to know your OpenStage phone Application tab In many cases you can select further content within an application using tabs. Missed Received Arrow icon: Additional tabs Icon Active tab Additional tab Example: Press the mode key to open the call logs page 17.
  • Page 28: Applications Available On Your Openstage Phone

    Applications available on your OpenStage phone Applications available on your OpenStage phone The following descriptions provide an overview of the various applications available on your Open- Stage phone. Application navigation Activating an application You can switch to the relevant application using the mode keys page 17.
  • Page 29: Telephony Interface

    Applications available on your OpenStage phone Telephony interface Additional information is displayed in the telephony interface when your phone rings, when you dial a number or during a call, for instance. The same information is available on multi-line telephones for the selected line in the "Over- view"...
  • Page 30: Phonebooks

    Applications available on your OpenStage phone Phonebooks In addition to the local phonebook, this application contains entries from other directory services, such as an LDAP corporate directory. To access the menu: Press repeatedly until the required tab is displayed. Example: Corporate Personal Additional options for processing...
  • Page 31: Personal Phonebook

    Applications available on your OpenStage phone Personal phonebook The "Personal" tab contains your personal phonebook. You can store up to 1000 contacts in this phonebook. The entries are sorted in alphabetical order in the phonebook list and displayed with the icon for the specified default phone number. There are two ways of creating new contacts: •...
  • Page 32: Ldap Directory

    Applications available on your OpenStage phone LDAP directory If you have access to an LDAP directory (contact the administrator), you can search contacts in a company-wide directory. Both a simple and an advanced search function are available for this in the "Corporate" tab. You can transfer any entries found to your local phonebook.
  • Page 33: Call Logs

    Applications available on your OpenStage phone Call logs All calls and numbers dialed on your phone are logged in chronological order in call logs. Callers with suppressed numbers cannot be saved in the call logs. The following call logs are displayed individually on separate tabs: •...
  • Page 34: Entry Details

    Applications available on your OpenStage phone Example: "Dialled" tab Additional tabs Missed Dialled Selected entry with context menu Options Date of call Coco, Chanel 12.07. Number of call attempts 220870 (3) The following functions are available via the context menu of a selected entry: •...
  • Page 35: Mailbox

    Applications available on your OpenStage phone Mailbox Depending on your communication platform and its configuration (contact your administrator), you can use this application to access received callbacks and messages from services such as HiPath Xpressions. The following messages are displayed individually on separate tabs: •...
  • Page 36: Menu

    Applications available on your OpenStage phone Menu This menu includes a configuration area for users and administrators, as well as an area for any available applications (contact the administrator). To access the menu: Press the key. Applica- Settings XML applications Service Menu User menu, open User...
  • Page 37: Settings - Administration

    Applications available on your OpenStage phone Audio Optimize the audio settings on your OpenStage for your environment and according to your per- sonal requirements. Volumes page 124  Settings page 125, page 126   Configuration Call forwarding page 63 ...
  • Page 38: Help Function

    Applications available on your OpenStage phone Help function You can call up the "Help" function at any time, even during a call. Calling up the "Help" function Press . The "Help" function is activated.
  • Page 39: Basic Functions

    Basic functions Basic functions Please read the introductory chapters "Getting to know your OpenStage phone" page 13 and "Applications available on your OpenStage phone"  page 28 carefully before performing any of the steps described here on  your phone. Answering a call An incoming call will interrupt any ongoing telephone setting operations.
  • Page 40: Switching To Speakerphone Mode

    Basic functions Switching to speakerphone mode People present in the room can participate in your call. Prerequisite: You are conducting a call via the handset. Hold down the key and replace the handset. Then release the key and proceed with your call. Set the call volume.
  • Page 41: Making Calls

    Basic functions Making calls Off-hook dialing Lift the handset. Internal calls: Enter the station number. External calls: Enter the external code and the station number. The connection is set up as soon as your input in complete. Dialing in speakerphone mode Internal calls: Enter the station number....
  • Page 42: Dialing The Last Dialed Number

    Basic functions Dial Prerequisite: You have saved a phone number page 41.  Press the key shown. Lift the handset. Select and confirm the option shown. Saved number redial? The saved phone number is dialed. Dialing the last dialed number The last phone number dialed on your telephone is dialed.
  • Page 43: Switching To The Held Party (Alternating)

    Basic functions Ending a consultation call Confirm the option shown. Release and return? The consultation call is disconnected. The call with the first party is resumed. Switching to the held party (alternating) Prerequisite: You are conducting a consultation call. Open the context menu page 26.
  • Page 44: Using Callback

    Basic functions Using callback If your belongs to an ONS group (parallel call page 118), please note  the following: Callback on busy is only signaled on the busy phone, not in the whole ONS group. Callback on no reply is entered in the mailbox ( page 35) on all internal ...
  • Page 45 Basic functions Checking/deleting a saved callback Prerequisite: You have saved callbacks page 44.  Press the "Callback" programmed sensor key. if nec. Open the idle menu page 24.  Select and confirm the option shown. Display callbacks? The newest entry is displayed first in the pop-up menu. Select and confirm to display additional entries.
  • Page 46: Enhanced Phone Functions

    Enhanced phone functions Enhanced phone functions Answering calls Answering a call with a headset Prerequisite: You have connected a headset or are using a Bluetooth headset page 135.  The LED flashes when a call is received.  Press the key shown. Set the call volume.
  • Page 47: Accepting A Specific Call

    Enhanced phone functions During calls Press the flashing "Pickup" key. The first party is placed on hold while you are connected to the second party. Ending the second call and returning to the first one Press the key shown. Accepting a specific call You hear another telephone ring and recognize the number, or a colleague re- quests that you pick up calls for a specific phone.
  • Page 48: Making Calls

    Enhanced phone functions Making calls Making calls using DSS keys Prerequisite: DSS keys are configured on your phone page 19 and  page 79.  Press the DSS key. Lift the handset. Press the key and enter speakerphone mode. For information on the meanings of the LED displays of the DSS keys, see page 19.
  • Page 49: Using The Ldap Directory

    Enhanced phone functions Calling a contact from a group Press the key shown until the "Personal" tab is active. Select the option shown. Options Open the context menu. Select and confirm the option shown. Groups Select the required group. Open the context menu. Confirm the option shown....
  • Page 50: Talking To Your Colleague With A Speaker Call

    Enhanced phone functions The connection is immediately established. Dialing using individual speed dial numbers Prerequisite: You have configured individual speed dial numbers page 84.  Open the Program/Service menu page 36.  Select and confirm the option shown. Use speed dialing? Press the configured speed dial key.
  • Page 51: During A Call

    Enhanced phone functions During a call Call waiting with DSS key Prerequisite: DSS keys are configured on your phone page 19 and  page 79. The line of the party you wish to call is busy.  Press the DSS key. The called party accepts your waiting call.
  • Page 52: Accepting A Second Call Via The Menu

    Enhanced phone functions Ending the second call and resuming the first one Press the key shown. Replace the handset and lift it once more. Accepting a second call via the menu If the "Pickup" sensor key is programmed on your OpenStage, then you are not offered the option to accept a second call.
  • Page 53: Establishing A Conference

    Enhanced phone functions Establishing a conference Initiating a conference from a single call You are conducting a call. Select and confirm the option shown. Start conference? Call the second party. Inform this party that you are initiating a conference. Confirm the option shown. Conference? The following message is displayed: "1 is your position"...
  • Page 54: Adding A Party

    Enhanced phone functions Adding a party Any party in a system conference can extend the conference by • calling a specific party and connecting them, • connecting a party from a consultation call to the conference, or • accepting a second call and connecting the caller to the conference. Calling a specific party and connecting them You intend calling another party and connecting them to the conference.
  • Page 55: Transferring A Conference

    Enhanced phone functions Transferring a conference Each party can transfer the conference to a third party whom they have called via a consultation call or via the "Add to conference?" function. This party is not a participant in the conference at this point. The conference cannot be trans- ferred to a second call.
  • Page 56: Entering Commands Using Tone Dialing (Dtmf Suffix Dialing)

    Enhanced phone functions Entering commands using tone dialing (DTMF suffix dialing) This function must be configured by your administrator. After dialing a phone number you can set tone dialing. This allows you to use command entries to control Dualtone Multi-Frequency (DTMF) devices, such as answering machines or attendant systems.
  • Page 57: Manually Parking A Call

    Enhanced phone functions Manually parking a call You can manually park a call in a free park position from your phone, and retrieve it on your phone or another phone. You can also perform this function on non- display phones. Own phone Select and confirm the option shown.
  • Page 58: Busy Override - Joining A Call In Progress

    Enhanced phone functions Busy override – joining a call in progress Prerequisite: The called station is busy. It is important that you reach this col- league. Select, confirm and briefly wait. Override? Your colleague and their call partner hear a warning tone. You can now start talking.
  • Page 59: System-Wide Speaker Call

    Enhanced phone functions System-wide speaker call You can place a speaker call from your phone to any internal party with a tele- phone equipped with speakerphone mode or a loudspeaker. Speaker call to a variable destination Prerequisite: You have programmed the function "Speaker call-one-way" on a page 76.
  • Page 60: Speaker Call In A Group

    Enhanced phone functions Speaker call in a group You can also establish a normal connection within a group or team (with team call = speed dial numbers 0-9 or 00-99 for team members) via a speaker call. The speaker call is then initiated by a group telephone. The "COM group speaker call"...
  • Page 61: Announcement (Broadcast) To All Members Of A Line Trunk Group

    Enhanced phone functions The loudspeaker and microphone of the destination phone are automatically switched on. Press the "COM Spk 2way" programmed sensor key. Enter the speed dial number for the corresponding group member. The loudspeaker and microphone of the destination phone are automatically switched on.
  • Page 62: Leaving/Rejoining A Hunt Group

    Enhanced phone functions Leaving/rejoining a hunt group Prerequisite: A hunt group is configured for the team. You can leave the hunt group at any time, for example, when you leave your workstation. When you are present, you can join it again. You can still be reached via your own phone number even when you are not in the hunt group.
  • Page 63: Call Forwarding

    Call forwarding Call forwarding You can use your phone to configure call forwarding for your connection. Select your preferred method: • ”Call forwarding key” Seite 64  • ”Activating call forwarding via the Program/Service menu” Seite 70  Your administrator can also use the phone system to preprogram call forwarding instructions for your connection, ”Leaving/rejoining a hunt group”...
  • Page 64: Overview Of Call Forwarding Types

    Call forwarding Overview of call forwarding types Different input masks are displayed depending on how you program call for- warding (call forwarding key page 64 or Program/Service menu page 70).   The entries in the relevant menus correspond as explained in the following table: Call forwarding key Program/Service menu Variable: All calls...
  • Page 65: Editing Call Forwarding Instructions

    Call forwarding Editing call forwarding instructions Press the call forwarding key to open the "Forwarding" page. It provides an over- view of all call forwarding types page 64.  You can select a call forwarding instruction here, set phone numbers as forward- ing destinations, and activate/deactivate a call forwarding instruction.
  • Page 66: Editing Forwarding Destinations

    Call forwarding Editing forwarding destinations Entering a station number directly Prerequisite: The cursor is in a station number input field. 2208| Enter the station number. Select and confirm the option shown to insert the station number just copied page 66. ...
  • Page 67 Call forwarding Deleting a station number for fixed call forwarding Press the key shown. Select and confirm the option shown. Edit call forwarding The "Forwarding" page opens. Select the option shown. Fixed: All calls Open the context menu. Select and confirm the option shown. Delete Saving a station number as a favorite for call forwarding You can save up to five station numbers as favorites.
  • Page 68: Forwarding Express Activation For "All Calls

    Call forwarding Forwarding express activation for "all calls" With a permanently saved station number Prerequisite: You have saved a forwarding destination saved for fixed call for- warding page 65.  Press the key quickly. The LED lights up. The forwarding destination saved is displayed. Set forward on to Coco, Chanel If you want to respond to the pop-up menu before the automatic timeout:...
  • Page 69: Deactivating Call Forwarding

    Call forwarding Deactivating call forwarding You can deactivate the following call forwarding types with the call forwarding key: • "Variable: All calls" • "Fixed: All calls" • "Variable: External calls", • "Variable: Internal calls" Hold down the lit key. The LED goes out. You must deactivate the following call forwarding types via the menu: •...
  • Page 70: Activating Call Forwarding Via The Program/Service Menu

    Call forwarding Activating call forwarding via the Program/ Service menu Open the Program/Service menu page 36.  Confirm. Destinations? Confirm. Call forwarding? Select a call forwarding type page 64. Next forwarding type?  If you have already programmed call forwarding, the call forwarding destination is displayed.
  • Page 71: Using System Forwarding Instructions

    Call forwarding Using system forwarding instructions Automatically forwarding calls The administrator can configure different call forwarding settings in the system for internal and external calls and activate these settings for your station. The following calls may be forwarded • All calls without restriction •...
  • Page 72: Forwarding Calls For Other Stations

    Call forwarding Forwarding calls for other stations You can save, activate, display and deactivate call forwarding for another phone, fax or PC station from your own phone. You must have the PIN of the other sta- tion or have "Call forwarding for other stations" access rights. In both cases, the administrator for your system will provide assistance.
  • Page 73: Saving A Call Forwarding Destination For Fax/Pc/Busy Station And Activating Call Forwarding

    Call forwarding Saving a call forwarding destination for fax/PC/busy station and activating call forwarding Open the Program/Service menu page 36.  Confirm the option shown. Destinations? Select and confirm the option shown. Forwarding station No.? Enter the code for the call forwarding type you wish to set. Codes are assigned by the administrator.
  • Page 74: Displaying/Deactivating Call Forwarding For Another Phone

    Call forwarding Displaying/deactivating call forwarding for another phone Open the Program/Service menu page 36.  Select and confirm the option shown. Feature settings? Select and confirm the option shown. Forwarding station No.? Confirm the option shown. Variable call forw.? Enter the number of the other telephone. Confirm the option shown.
  • Page 75: Displaying/Deactivating Call Forwarding For Fax/Pc/Busy Stations

    Call forwarding Displaying/deactivating call forwarding for fax/PC/ busy stations Open the Program/Service menu page 36.  Select and confirm the option shown. Feature settings? Select and confirm the option shown. Forwarding station No.? Enter the code for the call forwarding type you wish to set. Codes are assigned by the administrator.
  • Page 76: Programming Sensor Keys

    Programming sensor keys Programming sensor keys You can program frequently used functions or phone numbers onto the sensor keys on your OpenStage 60/80 T. Configuring function keys See also page 19.  The available functions depend on your configuration. If a function is miss- ing, contact your administrator.
  • Page 77: Configuring Repdial Keys

    Programming sensor keys Configuring repdial keys You can program repdial keys with external phone numbers on two levels. To program the second level, you must configure a "Shift" key page 76.  See also page 19.  You must first program a sensor key with the repdial function.  Then you must define the phone number and label.
  • Page 78: Additional Repdial Key Functions

    Programming sensor keys Defining a label Confirm the option shown. Use Destination Number? R 220870 The phone number entered is displayed as the key label. Select and confirm the option shown. Create Personal Label? Gerard Matt Enter the required key label text page 23....
  • Page 79: Configuring Dss Keys

    Programming sensor keys Example: Locking the phone with simultaneous call forwarding The codes used here are examples and may differ from the settings in your system. Enter the phone locking code. Activate the code for call forwarding. Enter the destination phone number. In networked systems, the sequence must end with Configuring DSS keys Your telephone can be configured so that direct station selection keys can-...
  • Page 80 Programming sensor keys Defining a label Confirm the option shown. Use Destination Number? DSS 22087 The phone number entered is displayed as the key label. Select and confirm the option shown. Use Destination Name? DSS Matthe If the number entered is assigned a name in HiPath 4000, the name appears as the key label.
  • Page 81: Changing The Label

    Programming sensor keys Changing the label You can also subsequently change the label specified when programming a rep- dial/DSS key. You cannot change the labels on function keys. Changing the label Open the Program/Service menu page 36.  Confirm the option shown. Destinations? Direct Station Select? Select and confirm the option shown.
  • Page 82: Deleting Sensor Key Programming

    Programming sensor keys Deleting sensor key programming Deleting phone number/label Open the Program/Service menu page 36.  Confirm the option shown. Destinations? Direct Station Select? Select and confirm the option shown. Repdial? Press the required repdial/DSS key. Select and confirm the option shown. Delete?
  • Page 83: Saving Speed Dial Numbers And Appointments

    Saving speed dial numbers and appointments Saving speed dial numbers and ap- pointments Central speed dial numbers Speed dial numbers are configured by your administrator. Speed dial numbers are saved in the system. Your administrator will provide you with the central speed dial directory, for example, in print form.
  • Page 84: Individual Speed Dial Numbers

    Saving speed dial numbers and appointments Individual speed dial numbers This function must be configured by your administrator. You can program the keys with ten frequently used phone num- bers. Open the Program/Service menu page 36.  Confirm the option shown. Destinations? Select and confirm the option shown....
  • Page 85: Using Timed Reminders

    Saving speed dial numbers and appointments Using timed reminders Prerequisite: You have saved a reminder. The saved time arrives. The phone is ringing. Reminder Lift the handset. The appointment time is displayed. Replace the handset. If you do not lift the handset, the phone rings several more times and "Re- minder"...
  • Page 86: Phonebooks And Call Logs

    Phonebooks and call logs Phonebooks and call logs Personal phonebook For a detailed description of this function, see page 30.  Creating a new contact Press the key until the "Personal" tab is active. Confirm the option shown. Options Confirm the option shown. New contact The form for entering contact data opens.
  • Page 87 Phonebooks and call logs Defining the default number If you have multiple numbers saved for a contact, you can define the default number here that should be used when dialing directly using the phonebook page 48.  Press the key until the "Personal" tab is active. Select a contact.
  • Page 88: Changing Contact Data

    Phonebooks and call logs Changing contact data Press the key until the "Personal" tab is active. Select a contact. Niels, Bohr Open the context menu. Select and confirm the option shown. Details Select the required field. Delete existing text. if nec. Enter and confirm the new text page 23.
  • Page 89: Managing Groups

    Phonebooks and call logs Deleting all phonebook entries Press the key until the "Personal" tab is active. Confirm the option shown. Options Select and confirm the option shown in the context menu. Delete all Confirm in the pop-up menu. Delete all entries All entries are deleted.
  • Page 90 Phonebooks and call logs Adding a contact to a group Press the key until the "Personal" tab is active. Select a contact. Niels, Bohr Open the context menu. Select and confirm the option shown. Details Select the "Groups" entry. Select and confirm the option shown. No group In the context menu, select and confirm a group.
  • Page 91: Ldap Database

    Phonebooks and call logs LDAP database For a detailed description of this function, see page 32.  Finding an LDAP entry Press the key shown until the "Corporate" tab is active. Confirm the option shown. Options Confirm the option shown in the context menu. Find Scroll to the required search field (for example, "First name").
  • Page 92: Call Logs

    Phonebooks and call logs Call logs For a detailed description of this function, see page 33.  View details Press the key until the call log you want is active. Select the entry you want. Niels, Bohr18.10. Open the context menu page 26.
  • Page 93: Dialing With Call Charge Assignment

    Dialing with call charge assignment Dialing with call charge assignment You can assign external calls to certain projects. Prerequisite: Project numbers (1 - 5) are configured for certain projects and you have an account code (project code) for the project. Dialing with project assignment Open the Program/Service menu page 36.
  • Page 94: Privacy/Security

    Privacy/security Privacy/security User password The user password protects access to the user menu page 36.  The preset password "000000" is a blank password, that is, the "User" menu is freely accessible. Press the key shown until the "Settings" tab is active. Confirm the option shown....
  • Page 95: Locking The Telephone To Prevent Unauthorized Use

    Privacy/security Locking the telephone to prevent unauthorized use You can prevent unauthorized parties from using your phone during your ab- sence. You can see whether the function is activated or deactivated from the corre- sponding icon in the status bar on the display page 22.
  • Page 96: Activating/Deactivating "Do Not Disturb

    Privacy/security Activating/deactivating "Do not disturb" If you do not wish to take calls, you can activate do not disturb. Internal callers hear the ring tone and the message "Do not disturb".  External callers are redirected to the attendant console. The administrator can set forwarding destinations for do not disturb so that internal and external calls can be forwarded.
  • Page 97: Activating/Deactivating "Speaker Call Protect

    Privacy/security Activating/deactivating "Speaker call protect" You can block speaker calls to your phone. If a caller attempts to contact you via a speaker call, the connection is established as a normal call. Open the Program/Service menu page 36.  Select and confirm the option shown. Feature settings? Select and confirm the option shown.
  • Page 98: More Functions/Services

    More functions/services More functions/services Using another telephone in the same way as your own You can log on to another phone in the HiPath 4000 system using your personal identification number (PIN). This also applies to telephones in networked HiPath 4000 systems, for example, at other company sites). On another phone, you can •...
  • Page 99: Logging Off From Another Phone

    More functions/services In your local HiPath 4000 system: Enter your internal PIN. In your local system and other HiPath 4000 systems in the net- work: Enter the two-digit node ID of your local HiPath 4000 system (ask the adminis- trator). Enter your own phone number and press the pound key.
  • Page 100: Making Calls With Multiple Lines

    Making calls with multiple lines Making calls with multiple lines Line keys The programmable sensor keys on multi-line phones function as line keys. Each key that is assigned the function "line" is handled as a line. This means up to eight lines can be configured on the OpenStage 60/80 T.
  • Page 101: Line Utilization

    Making calls with multiple lines Line utilization Private line A line that is used by a single telephone. This line cannot be used as a second- ary line by another telephone. Shared line A line that is configured on multiple telephones. The line status (if configured) is displayed for all telephones that share this line.
  • Page 102: Answering Calls With The Line Keys

    Making calls with multiple lines Answering calls with the line keys If several calls arrive at the same time, you can answer calls as normal in the sequence in which they are offered. However, you can also answer calls prefer- entially.
  • Page 103: Deactivating/Activating Ringing (Call)

    Making calls with multiple lines Deactivating/activating ringing (call) If you are making a call on one line, ringing for other incoming calls can disturb your current call. If ringing (call) is deactivated, your telephone will no longer ring. Incoming calls are then only signaled when the corresponding line key flashes.
  • Page 104: Dialing With Line Keys

    Making calls with multiple lines Dialing with line keys Your phone can be configured with automatic or selectable line seizure. The ad- ministrator define whether a line should be automatically seized when the hand- set is lifted or speakerphone mode is activated, and which line this should be. The display "Please select a line"...
  • Page 105: Saved Number Redial For A Specific Line

    Making calls with multiple lines Saved number redial for a specific line If this type of saved number redial is configured on your system, you can save a phone number for subsequent redial on a particular line page 106. The ...
  • Page 106: Saving Phone Numbers For "Redial On A Line

    Making calls with multiple lines Saving phone numbers for "Redial on a line" Prerequisite: "Saved number redial for a specific line" is configured and not "Saved number redial (last number dialed)". Saving the dialed phone number or a caller’s phone number You have called a party on a particular line and this call is still in progress.
  • Page 107: Identifying The Line Used

    Making calls with multiple lines Ending retrieval Press the key shown. Select and confirm the option shown. Cancel? Undeleted entries remain saved. If unanswered callback requests are present, key continues to blink. Identifying the line used If several lines are occupied at the same time, you can determine which one you are currently using for a call.
  • Page 108: Ending The Connection On A Line Key

    Making calls with multiple lines Ending the connection on a line key Press the key shown. The LED goes out. Replace the handset. Entering a call on a line (three-party conference) Prerequisite: A call is in progress on one of the lines. The line key LED lights up. Press the line key.
  • Page 109: Blocking Other Parties From Joining A Call

    Making calls with multiple lines Blocking other parties from joining a call If your phone is not already set to block other parties from joining, you can make this setting manually. This block applies to the current or the next call. You are already conducting a call on one line.
  • Page 110: Third-Party Monitoring

    Making calls with multiple lines Third-party monitoring During a call, a predefined party can be prompted to join the call as a "witness" using the "Slnt Mon Req" programmed sensor key. Your call partner is not in- formed that a "witness" is joining the call. The "witness" cannot participate in the call;...
  • Page 111: Holding And Re-Accepting A Call On A Line Key

    Making calls with multiple lines Holding and re-accepting a call on a line key Prerequisite: You have accepted a call on a line key ( page 102) or you are  conducting a consultation call. Briefly press the line key you are currently using, Select and confirm the option shown.
  • Page 112: Forwarding Calls On Lines

    Making calls with multiple lines Forwarding calls on lines When you activate call forwarding for a shared line ( page 101), the line is gen-  erally also forwarded to other phones. The process for configuring call forwarding for a specific line is identical to the call forwarding process already described.
  • Page 113: Making Calls In An Executive-Secretary Team

    Making calls in an executive-secretary team Making calls in an executive-secre- tary team An executive-secretary team is configured by the administrator and may include up to four executive and up to two secretary telephones. For information on the meanings of the LED displays of the DSS keys, see page 19.
  • Page 114: Accepting Calls For The Executive Phone At The Secretary Phone

    Making calls in an executive-secretary team Accepting calls for the executive phone at the secretary phone When a call is received for the executive phone, the secretary phone rings. Lift the handset. Press the key and enter speakerphone mode. Accepting calls for the executive phone when already on a call You are conducting a call....
  • Page 115: Transferring Calls Directly To The Executive Phone

    Making calls in an executive-secretary team Transferring calls directly to the executive phone When the secretary is out of the office, calls for the executive can be transferred directly to the executive phone. This transfer can be made on the secretary phone or on the executive phone.
  • Page 116: Using A Second (Executive) Telephone

    Making calls in an executive-secretary team Using a second (executive) telephone Prerequisite: A second phone is configured for the executive. A "Group Park" sensor key is programmed on the first and second executive phones. Parking a call on the first phone: Press the "Group Park"...
  • Page 117: Using Signal Call

    Making calls in an executive-secretary team Using signal call If a "Buzz" programmed sensor key is configured on your executive phone, you can press a key to send a signal call to a specific destination phone (e.g. to a secretary phone). On the destination phone, the phone number of the transmit- ting phone is also briefly displayed for the signal call.
  • Page 118: Special Parallel Call (Ons) Functions

    Special parallel call (ONS) functions Special parallel call (ONS) functions If your phone is part of an ONS group (ONS = "One Number Service"), you can be reached on all other phones in this group as well as on your own phone. To set up an ONS group, contact your administrator.
  • Page 119: Individual Phone Configuration

    Individual phone configuration Individual phone configuration Adjusting display settings Adjusting the display to a comfortable reading angle You can swivel the display unit. Adjust the display unit so that you can clearly read the screen. Duration for idle mode Set the duration for which the OpenStage should be idle before automatically switching to idle mode.
  • Page 120: Screensaver

    Individual phone configuration Screensaver Activate a screensaver for the telephone idle state. Activating the screensaver Prerequisite: Your administrator has loaded pictures to the OpenStage. Press the key shown until the "Settings" tab is active. Confirm the option shown. User Enter and confirm the user password. if nec.
  • Page 121: Color Scheme

    Individual phone configuration Color scheme Select your preferred appearance for the menu display here. For sample display themes, see page 22.  Press the key shown until the "Settings" tab is active. Confirm the option shown. User Enter and confirm the user password. if nec.
  • Page 122: Changing Lamp Brightness For Touch-Slider

    Individual phone configuration Changing lamp brightness for Touch-Slider Adjust the brightness of the TouchSlider page 16 by choosing one of the  six settings available. Press the key shown until the "Settings" tab is active. Confirm the option shown. User Enter and confirm the user password....
  • Page 123: Adjusting Displays On The Openstage Key Module

    Individual phone configuration Adjusting displays on the OpenStage Key Module If you have connected an OpenStage Key Module, you can adjust the key label contrast to suit your ambient lighting. Press the key shown until the "Settings" tab is active. Confirm the option shown....
  • Page 124: Adjusting Audio Settings

    Individual phone configuration Adjusting audio settings Optimize the audio settings on your OpenStage for your environment and ac- cording to your personal requirements. Volumes Use the touch slider to adjust the current volume settings. You can preset different volumes for the following microphones and signals in eight levels: •...
  • Page 125: Room Character

    Individual phone configuration Room character Configuring the appropriate acoustic settings for your environment: • Normal • Echoing • Muffled Press the key shown until the "Settings" tab is active. Confirm the option shown. User Enter and confirm the user password. if nec.
  • Page 126: Ringer File

    Individual phone configuration Ringer file Select your preferred ringtone from the available audio files. To upload your own files in ".mp3" or ".wav" format, please contact your administrator. Press the key shown until the "Settings" tab is active. Confirm the option shown. User Enter and confirm the user password....
  • Page 127: Configuring Bluetooth

    Individual phone configuration Configuring Bluetooth Bluetooth is only available on OpenStage 60/80 T when the function is ac- tivated by your administrator. You can use the following description to prepare your OpenStage 60/80 T for Bluetooth connection with another Bluetooth device. For a brief explanation of function and key terms, see page 133.
  • Page 128 Individual phone configuration Bluetooth name Here you can determine which name your OpenStage should use to register at other Bluetooth devices. By factory default, the Bluetooth name is: OpenStage [MAC address of your telephone]. Prerequisite: The "Bluetooth settings" page opens page 127.
  • Page 129: Connecting/Disconnecting A Bluetooth Device

    Individual phone configuration Connecting/disconnecting a Bluetooth device Prerequisite: The linking manager list contains entries page 129.  Select and confirm the required device. Select and confirm the option shown in the context menu, Connect select and confirm the option shown. Disconnect Managing Bluetooth devices Linking manager list...
  • Page 130 Individual phone configuration Only for the linking manager list Enter and confirm the agreed PIN page 128.  If the linking request is confirmed on the corresponding Bluetooth device and the password entered, the link is performed and the device is permanently entered to the list.
  • Page 131: Context Menu

    Individual phone configuration Deleting a specific entry from a list Open the required list page 130.  Select and confirm the required device. Select and confirm the option shown in the context menu. Delete Confirm the option shown. Delete Context menu Here you can define whether context menus page 26 should close automati- ...
  • Page 132: Setting The Automatic Display Duration

    Individual phone configuration Setting the automatic display duration Here you can define how long context menus should remain open. Press the key shown until the "Settings" tab is active. Confirm the option shown. User Enter and confirm the user password. if nec.
  • Page 133: Bluetooth

    Bluetooth Bluetooth Bluetooth is an open standard for high-performance technology and allows wire- less communication between PCs, PDAs, mobile telephones, etc. In contrast to infrared connections, Bluetooth does not require a visual contact for communication purposes and can be used over distances of up to 10 meters. To exchange data between Bluetooth-enabled devices, the devices need to un- dergo a once-off discovery procedure.
  • Page 134: Receiving A Vcard

    Bluetooth Receiving a vCard Prerequisite: The Bluetooth connection is configured between your OpenStage and one other device page 127. A vCard file is saved on the other device.  Launch the data transfer wizard for Bluetooth and follow the instructions. Once the vCard is transferred, a message confirming the successful transfer is displayed on your OpenStage.
  • Page 135: Using A Bluetooth Headset

    Bluetooth Using a Bluetooth headset You can use any commercial Bluetooth headset with your OpenStage 60/80 T. Prepare your Bluetooth headset for connection with your OpenStage by follow- ing the instructions in the relevant user manual. Proceed as following to prepare your OpenStage: •...
  • Page 136: Data Backup To Usb Memory Stick

    Data backup to USB memory stick Data backup to USB memory stick You can save your OpenStage 60/80 T user settings and personal phonebook entries as files on a USB memory stick and download (restore) all or, where ap- plicable, selected data to your or another OpenStage 60/80 T. Every backup is given a separate name and is password-protected.
  • Page 137: Saving User Data

    Data backup to USB memory stick Saving user data Prerequisite: The USB memory stick is correctly plugged in page 136.  Press the key shown until the "Settings" tab is active. Confirm. User Enter and confirm the user password. if nec. Select and confirm the option shown....
  • Page 138: Restoring User Data

    Data backup to USB memory stick Restoring user data Selecting a backup Prerequisite: The USB memory stick is correctly plugged in page 136 and  you have created at least one data backup page 137.  Press the key shown until the "Settings" tab is active. Confirm....
  • Page 139: Restoring Selected User Data

    Data backup to USB memory stick Restoring selected user data This operation only overwrites data in "Restore" status with the selected backup. Prerequisite: You have selected a backup and opened the context menu page 138.  Confirm the option shown in the context menu. Restore The "Restore {1}:"...
  • Page 140: Deleting Backups

    Data backup to USB memory stick Deleting backups You can delete invalid or old backups on your USB memory stick. Prerequisite: You have selected a backup and opened the context menu page 138.  Select and confirm the option shown in the context menu. Delete A security prompt is displayed: Confirm.
  • Page 141: Fixing Problems

    Fixing problems Fixing problems Responding to error messages on the screen Possible cause: Time exceeded Maximum input time exceeded. Handset not replaced. Possible response: Make entries more quickly, avoid long pauses between key presses. Possible cause: Please try later System is overloaded, no line free, queue full. Possible response: Wait and try again later.
  • Page 142: Contact Partner In The Case Of Problems

    Fixing problems Possible cause: Not available Incomplete phone number entered, star or hash key not pressed. Possible response Enter phone number or code correctly or as instructed. Possible cause: protected Data transfer in process. Possible response: Wait and try again later. Contact partner in the case of problems Contact your administrator if a fault persists for more than five minutes, for ex- ample.
  • Page 143: Caring For Your Telephone

    Fixing problems Caring for your telephone • Never allow the telephone to come into contact with coloring, oily or aggres- sive agents. • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. • If the telephone is very dirty, clean it with a diluted neutral cleaner containing surfactants, such as a dish detergent.
  • Page 144: Index

    Index Index Conference .............. 52 Connection options ..........14 Consultation ............. 42 Consultation hold ............. 42 Consultation on a key ..........78 Contact Accept call display format ............88 (executive-secretary) ........... 114 Contact partner ............142 Answering calls Context menus ............24 with line keys ............
  • Page 145 Index Forwarding type ............64 Line keys ..............100 Function keys ............13 allow/block party from joining call ....... 108 answering calls ........... 102 dialing ..............104 making calls to multiple parties ..............107 General information ..........11 three-party conference ........108 Graphic display ............
  • Page 146 Screensaver ............120 saving ............136 Screensaver image ..........120 User interface Search contacts, ............30 OpenStage 60 T/80 T ........... 13 Second (executive) telephone ........ 116 User menu ............... 36 Second call ............... 51 User password ............94 Second call (executive) .......... 116 User support ............
  • Page 147: Display Icons

    Display icons Display icons Application tab Telephony interface page 29  Phonebooks page 30  Call logs page 33  Messages page 35  Menu page 36  Help function page 38  Status bar The ring tone is deactivated page 126 ...

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Openstage 80 tHipath 4000Openscape 4000

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