Resume A Call; Transferring Calls; Choose A Default Transfer Type; Transfer A Call - Polycom RealPresence Trio 8500 User Manual

Resume a Call

You can view and resume all held calls on the phone.
Procedure
1. Do one of the following:
• Select Resume.
• From the Calls screen, select the call and select

Transferring Calls

You can transfer active or held calls to another person using the following transfer types:
• Blind transfer—Transfers the call directly to another line without speaking with the other party first.
• Consultative transfer—Enables you to speak with the other party before completing the transfer.

Choose a Default Transfer Type

You can choose a default transfer type to use for all calls.
When you choose a default transfer type, the system uses the selected transfer type for all calls.
Consultative is the default transfer type.
Procedure
1. Navigate to Settings > Basic > Preferences.
2. Select Default Transfer Type and choose a transfer type.
The selected transfer type is used for all calls.

Transfer a Call

How you transfer a call on RealPresence Trio varies depending on the default transfer type.
Procedure
1. During a call, do one of the following:
• When the default type is Blind, select
from Recent Calls or Contacts.
• When the default type is Consultative, Tap
select a contact from Recent Calls or Contacts.
The call is transferred automatically.
Polycom, Inc.
Resume.
Transfer and dial a number or select a contact
and select Transfer. Dial a number or
Audio Calls
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