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GTX-4
GARMENT PRINTER
Instruction Manual
Please be sure to read this manual before using this product.
Keep this manual in a safe place for future use.

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Chapters

Table of Contents

   Also See for Brother GTX-4

   Related Manuals for Brother GTX-4

   Summary of Contents for Brother GTX-4

  • Page 1 GTX-4 GARMENT PRINTER Instruction Manual Please be sure to read this manual before using this product. Keep this manual in a safe place for future use.
  • Page 2 When you dispose of the machine Required Tools Phillips screwdriver: M3 to M5 Disassembling Remove the Cover PANEL SIDE. Remove the Lithium Battery (1) by pulling out the holder in the direction of the arrow. Pickup the Lithium Battery (1) to the direction of the arrow. Note based on California law (USA) on the use and handling of Perchlorate This product contains a CR Coin Lithium Battery which contains Perchlorate Material –...
  • Page 3: Safety Instructions

    SAFETY INSTRUCTIONS Thank you very much for buying a BROTHER printer. Before using your new printer, please read the "SAFETY INSTRUCTIONS" and handling instructions carefully. 1. Safety indications and their meanings This instruction manual and the indications and symbols that are used on the printer itself are provided in order to ensure safe operation of this printer and to prevent accidents and injury to yourself or other people.
  • Page 4 WARNING Basic precautions To prevent accidents and problems, do not modify the machine yourself. Brother will not be held responsible for any accidents or problems resulting from modifications made to the machine. Do not handle the power cord with wet hands. Otherwise, it may cause electric shocks.
  • Page 5: Environmental Requirements

    SAFETY INSTRUCTIONS CAUTION Environmental requirements Use the printer in a place which is adequately ventilated. A slight odor is generated when the printed articles are being fixed by heat. Installation Setting up and moving of the printer should only be carried out by a qualified technician. The printer machine weighs 120 kg (265 lb).
  • Page 6 Keep the liquids out of the reach of children. When replacing parts and installing optional accessories, be sure to use only genuine Brother parts. Brother will not be held responsible for any accidents or problems resulting from the use of non-genuine parts.
  • Page 7 SAFETY INSTRUCTIONS NOTE Use the printer in an area which is free from sources of strong electrical noise such as electrical line noise or static electric noise. Sources of strong electrical noise may cause problems with correct operation. Any fluctuations in the power supply voltage should be within ±10% of the rated voltage for the printer. Voltage fluctuations which are greater than this may cause problems with correct operation.
  • Page 8 SAFETY INSTRUCTIONS 3. Warning labels Grease Cleaning solution Waste ink tank Pretreatment Pretreatment Ink pouch 5 kg (11 lb) 20 kg (44 lb) Maintenance solution pouch X0125...
  • Page 9 SAFETY INSTRUCTIONS This printer has the following warning labels displayed on it. Follow the precautions given on each warning label for your work. When the label is peeled off or illegible, contact the place of purchase. High temperature warning display Watch your fingers, or you may be injured.
  • Page 10: Table Of Contents

    Table of contents 1. Before Using Your Printer for the First Time 1-1. Be sure to read the following notes before using the printer ....................16 1-2. Components included with printer ............................21 1-3. Other items you must make available for use ......................... 22 2.
  • Page 11 Table of contents 5. Creating print data 5-1. Common items that apply to all software applications ......................57 5-2. Creating Print Data from Graphix Lab ............................59 5-2-1. What is Graphix Lab? ..............................59 5-2-2. Specifications ................................59 5-2-3. Starting up application software ........................... 60 5-2-4.
  • Page 12 Table of contents 6. Basic printing procedures 6-1. Basic printing process flow ..............................124 6-2. Tasks to be performed before starting print operation ......................125 6-2-1. Confirmation and disposal of waste ink ........................125 6-2-2. Confirmation and replenishment of cleaning solution....................126 6-2-3.
  • Page 13 Table of contents 7. Precautions to keep good printing quality/use printer over the long term 7-1. Tasks to be performed regularly ............................. 173 7-1-1. Replacement of ink pouch with a new one ........................ 173 7-1-2. Cleaning the nozzle guard, wiper, exhaust cap, and suction cap ................177 7-1-3.
  • Page 14 Table of contents 8. What to do when needed 8-1. Setting the print direction ................................ 224 8-2. Auto Cleaning Setting ................................225 8-3. Flushing Interval Setting ................................. 226 8-4. Flushing Volume Setting ................................. 226 8-5. Print Operation Settings Under Low Temperature ......................... 227 8-6.
  • Page 15 Table of contents 10. Specifications 10-1. Apparatus ....................................315 10-2. Software ....................................316 10-3. Ink, maintenance solution, cleaning solution, pretreatment ....................317 10-3-1. Ink ....................................317 10-3-2. Maintenance solution ............................... 317 10-3-3. Cleaning solution ..............................318 10-3-4. Pretreatment ................................318 10-4.
  • Page 16: Before Using Your Printer For The First Time

    Before Using Your Printer for the First Time 1-1. Be sure to read the following notes before using the printer Keep in mind the following points before using the printer: Precautions for proper use  Please keep the printer powered on the printer for 24 hours a day. Even when the printer is placed in standby mode, it performs such maintenance as white ink circulation inside the main unit automatically to prevent sedimentation of the white ink.
  • Page 17 Before Using Your Printer for the First Time About pretreatment  If a T-shirt to which the pretreatment is applied is coated with only color inks, its stains tend to be wiped off by washing. Avoid application of the pretreatment when no white ink is used. ...
  • Page 18 ® marks or TM marks are not used. Brother logo is registered trademark of Brother Industries, Ltd. Apple, Macintosh, Mac OS, iOS, OS X, Safari, iPad, iPhone, iPod and iPod touch are the trademarks or registered trademarks of Apple Inc.
  • Page 19 Before Using Your Printer for the First Time About software This printer uses its own software. To use this printer, you are required to agree with the End-User License Agreement for Brother Software as mentioned below.
  • Page 20 This End-User License Agreement ("EULA") is a legal agreement between you and Brother Industries, Ltd. ("Brother"), which governs your use of the Brother software that will be installed if you press the "Yes" button on this Dialog Box ("SOFTWARE"). By pressing "Yes", you agree to be legally bound by the terms of this EULA. If you do not agree to the terms of this EULA, you obtain no license to the SOFTWARE.
  • Page 21: Components Included With Printer

    Before Using Your Printer for the First Time 1-2. Components included with printer The components included with the printer are shown below. However, in the event that there is any missing component(s), please contact your dealer. ① ② ③ ④ ⑤...
  • Page 22: Other Items You Must Make Available For Use

    Before Using Your Printer for the First Time 1-3. Other items you must make available for use What you buy from our distributors <TIPS>  For details of the optional items, refer to "10-4. About consumable supplies, optional items and replacement parts >>P.319". ...
  • Page 23 Before Using Your Printer for the First Time  T-shirt (printing medium)  100% cotton  Polyester blended yarn fabric <TIPS>  Although it is advisable to use a 100% cotton T-shirt, some textiles cannot necessarily guarantee good printing quality even if they are made of 100% cotton or blended yarn.
  • Page 24: Name And Function Of Each Component

    Name and function of each component 2-1. Front part X0031 Name Function Front cover Open this cover when cleaning the internal area of the printer. Carriage Holds the print head. Checks the presence of any obstacles by their height (such as wrinkled T-shirt) Obstacle sensor that are within range to collide with the print head.
  • Page 25: Right Side View

    Name and function of each component Name Function Use this button to turn the power on/off to the printer. The power-off operation should be performed after completing any required Power button operation. The standby power cannot be turned off. With this clamp, the LAN and USB cables can be securely fixed to the lower Cable clamp part of the main unit of printer.
  • Page 26: Left Side View/rear Side View

    Name and function of each component 2-3. Left side view/Rear side view X0033 Name Function This is the exhaust outlet for fan exhaust air. For proper use, keep this opening Exhaust opening apart from the nearest wall by 7.9 in. (20 cm) or more. Fan filter It absorbs ink mist which is generated inside the printer on its surface.
  • Page 27: Inner-side View Of

    Name and function of each component 2-4. Inner-side view of front cover Before opening the front cover, be sure to stop all operations, then house the platen in place, and finally turn off the power. To open the front cover, raise it while holding the center grip and open it until it is oriented almost vertically. <IMPORTANT>...
  • Page 28 Name and function of each component Name Function To prevent drying of print heads in an emergency such as a blackout, it fixes the carriage to the cap position of the maintenance unit. Carriage fixing pin Refer to "4-2-3. When there is no prospect of electric power recovery for a while due to power outage >>P.43".
  • Page 29: Bottom View Of Platen

    Name and function of each component 2-5. Bottom view of platen X0035 Name Function Use this lever to secure the platen in place. Platen fixing lever Tighten or loosen it to adjust the height of the platen when attaching/removing the platen. Platen positioning plate This is used to secure the platen at the fixed direction and hold it in place.
  • Page 30: Operation Panel

    Name and function of each component 2-6. Operation panel X0036 Name Function It indicates a job name of the print data file, an active status of the printer and Liquid crystal panel the menu for various settings. When it remains off: No error has occurred. Error LED When it remains on: One or more errors have been detected.
  • Page 31 Name and function of each component Name Function With this button, such actions as printing and platen movement can be canceled. Printer will come to a stop after necessary actions for keeping the printer's good Stop button quality, such as retracting operation of print heads and capping operation, are completed.
  • Page 32: Liquid Crystal Panel

    Name and function of each component 2-6-1. Liquid crystal panel The picture shown below indicates a state under which the printer has received print data. On this screen, the printer's current state and necessary information for printing are displayed. X0037 Indications Function It displays a state of progress during the process of printing and/or print-data...
  • Page 33 Name and function of each component Indications Function In this area, current remaining ink volume of each cartridge is displayed. In the left-to-right order, the remaining ink volume in the black (K), yellow (Y), cyan (C), magenta (M) and two white (W12 and W34) ink cartridges are shown here.
  • Page 34: Menu List

    Menu list On-screen menu manipulation What to do How to operate Pressing in the wait state causes the current screen to move to the menu Start selection screen. By means of , change a menu item to another menu item to be displayed. Pressing causes the current menu to change to another menu item which is Select / Acknowledge...
  • Page 35 Menu list Menu list 1st layer 2nd layer 3rd layer Description In the event that no ink-jet droplets are ejected, [All Colors] this menu item enables you to perform cleaning of all the nozzles of the color heads. In the event that no ink-jet droplets are ejected, [All Whites] this menu item enables you to perform cleaning of all the nozzles of the white heads.
  • Page 36 Menu list 1st layer 2nd layer Description This is the test pattern to check to see if ink-jet droplets are [Nozzle Check CMYK] ejected from the color heads properly or not. [Test Print] This is the test pattern to check to see if ink-jet droplets are [Nozzle Check White] ejected from the white head(s) properly or not.
  • Page 37 Menu list 1st layer 2nd layer Description [Total Print] [Temperature/Humidity Info] [IP Address] [Subnet Mask] [Confirm network setting] [Default Gateway] [MAC address] [English] [Español] Refer to "8. What to do when needed >>P.222". [Français] [Language] [Deutsch] [Italiano] [日本語] [中文] [Firm Version] [Version] [Data Info] [Serial No.]...
  • Page 38: Installation And Preparation

    Installation and preparation Be sure to use the printer after making correct setting in accordance with the instructions described in this chapter. WARNING Do not set up the printer in a dusty environment. If dust collects inside the printer, it may cause fire or electric shocks or problems with correct operation.
  • Page 39: Installation Of Printer

    Installation and preparation 4-1. Installation of printer Please refer to the Setup Manual included with the printer, for details of unpacking procedures and installation procedures of accessories. For an installation site of the printer, please bear the following points in mind: ...
  • Page 40 Installation and preparation Leg dimension 1.3 in. (33 mm) Seismic protection example 34.1 in. (86.7 cm) 16.7 in. (42.3 cm) Platen height dimension surface Platen top surface 12.5 in. (31.8 cm) Base X0161...
  • Page 41: Power Supply Of Printer

    Installation and preparation 4-2. Power supply of printer Even when the printer is placed in standby mode, such maintenance as white ink circulation is performed automatically. PLEASE LEAVE THE PRINTER POWERED ON 24 HOURS A DAY. <TIPS>  Every time this printer is powered on or off, maintenance operations are performed to keep its print heads in good condition. Turning on and off the power frequently causes more ink to be consumed because of the maintenance operations.
  • Page 42: Turning Off The Power

    Installation and preparation 4-2-2. Turning off the power You can turn off the power in two ways; normal mode and emergency mode, depending on how you press the power button.  Normal mode The power is turned off after cleaning is performed at the end of a print job to keep the print heads in good conditions.
  • Page 43: When There Is No Prospect Of Electric Power Recovery For A While Due To Power Outage

    Installation and preparation 4-2-3. When there is no prospect of electric power recovery for a while due to power outage Open the front cover and move the carriage to the left, and stop it at the position where the left side of the carriage reaches the end.
  • Page 44: Connection Between Printer And Pc

    Installation and preparation 4-3. Connection between Printer and PC This chapter provides information about the procedures to install the GTX-4 printer driver onto your PC and connection method of the printer to PC. For Windows 7, 8.1, and 10, different dialog boxes may be displayed. Proceed with the next step while checking each procedural step.
  • Page 45: Installing Printer Driver Onto Your Pc

    Installation and preparation 4-3-1. Installing printer driver onto your PC To begin with, on your PC, install the printer driver for file output, "Brother GTX-4 FileOutput". At this stage, do not connect the printer to your PC yet. <TIPS> ...
  • Page 46: Connect With Usb2.0 Cable

    Installation and preparation 4-3-2. Connect with USB2.0 cable After installation of the printer driver is completed as explained in "4-3-1. Installing printer driver onto your PC >>P.45", connect the PC and the printer via a USB 2.0 cable with the printer power on. <TIPS>...
  • Page 47 Installation and preparation Right-click the "Brother GTX-4" icon or the "Brother GTX-4 FileOutput" icon for file output, and select the [Set as default printer]. If LAN connection is required, perform static IP address setting on the printer and add the printer to the PC.
  • Page 48: When Connecting Via Lan: Printer Static Ip Address Setting

    For this connection of the USB cable, secure it in place by means of the cable clamp as required. From [All Programs] in the Start menu, select the "GTX-4 Maintenance" from "Brother GTX-4 Tools". After the window shown below appears, select the [IP Address Set] and click [Next].
  • Page 49 Installation and preparation Enter each of the pre-determined values of the printer for [IP Address], [Subnet Mask] and [Default Gateway], and click [Next]. (One instance of each value is cited as shown in the window below.) When [IP address was successfully assigned to Printer.] is displayed, the process is complete. If there is any error in each of the values you have entered for the static IP Address, Subnet Mask and Default Gateway, an error message to inform you thereof accordingly will appear.
  • Page 50: When Connecting Via Lan: Adding A Printer To Pc

    Installation and preparation 4-3-4. When connecting via LAN: Adding a printer to PC Connect your PC with the printer by means of the LAN cable to make a network connection, and power on the printer. <TIPS>  For this connection of the LAN cable, secure it in place by means of the cable clamp as required. Select the [Devices and Printers] from [Control Panel].
  • Page 51 Installation and preparation In the window for selection of type of printer to be installed, select the [Add a local printer]. <TIPS>  In the case of Windows 8.1, select [The printer that I want isn't listed] -> [Add a local printer or network printer with manual settings], then click [Next].
  • Page 52 Installation and preparation In the [Hostname or IP address] field, enter the already-setup static IP address of the printer, uncheck the [Query the printer and automatically select the driver to use], and click [Next]. (One instance of each value is cited as shown in the window below.) Then, the detection window of TCP/IP port appears, and the current window will automatically go to the additional port information window after the detection is completed.
  • Page 53 Installation and preparation In the [Protocol], select the [LPR], enter "BINARY_P1" in [Queue Name] of the [LPR Settings], and click [OK]. When the current screen goes back to the previous screen, click [Next]. (10) After the window shown below appears, click the [Have Disk].
  • Page 54 Installation and preparation (11) Click the [Browse], select the "32bit_OS" or "64bit_OS" folder in the installer according to the PC's OS (32 bit version/64 bit version). After the file path appears, click [OK]. (12) Make sure that a list of printer drivers is shown for the selected folder. After that, click [Next].
  • Page 55 Installation and preparation (14) Enter [Printer name], and click [Next]. (15) Then, the specified printer will be added to the system, following which the window shown below appears, select the [Do not share this printer], and click [Next].
  • Page 56 Installation and preparation (16) As required, select the [Set as the default printer], and click [Finish]. (17) This completes the setup for the LAN connection method for the PC. Follow the table below to adjust the printer. Menu name Things to prepare Document "7-4-1.
  • Page 57: Creating Print Data

    By using an image editing software application, create an image data for printing. The GTX-4 printer driver treats RGB=(255,255,255) as "transparent color" and does not eject ink for this color value. For such an image that you wish to print out in pure white color with white ink, be sure to change the color's value to RGB=(254,254,254).
  • Page 58 <TIPS>  In order for a print image to be oriented properly at all times, it is advisable to set the GTX-4 printer to the [Set as default printer]. How to create white data For such a portion that you wish to print out in pure white color with white ink, fill it with RGB=254.
  • Page 59: Creating Print Data From Graphix Lab

    5-2-1. What is Graphix Lab? Graphix Lab is the software application for creating and saving layout data and print data of the GTX-4 printer. Its intuitive operation enables you to lay out images and text and create data. It is also able to create a layout data that contains the transparent information (α...
  • Page 60: Starting Up Application Software

    Creating print data 5-2-3. Starting up application software When activating the Graphix Lab, from [All Programs] in the Start menu, select the "Brother GTX-4 Tools" and "Graphix Lab". <TIPS>  The language selection window appears only at the initial startup. Select your language. If you exit the application without selecting your desired language, the language selection window will appear again at the next startup stage.
  • Page 61: On-screen Instructions

    Creating print data 5-2-4. On-screen instructions 6 7 8 Name Function New: With this function, a new layout can be created. Open: Clicking this causes a layout file which has already been saved to the [New/Open] system to be opened. <TIPS>...
  • Page 62 Creating print data Name Function With this function, select an image file, and place an image object in place by means of the Open button. The image formats that Graphix Lab can read out are as follows:  For image data that does not contain any transparent information: PNG, JPEG, BMP and GIF ...
  • Page 63: Editing Text

    Creating print data 5-2-5. Editing text When you select an already placed text object, the text properties appear. Changing any item inside the properties enables you to edit the text object. 13 14 15 16 Name Function With this function, you can change content of the text. With this function, enter your desired text within 20 characters, and reflect the Input Text entry in the applicable text object by pressing the Enter key or the Accept...
  • Page 64 Creating print data Name Function This function enables you to change the fill color for text and the solid filled transparency. The transparency can be changed by moving the [Transparency] bar. The transparency will increase or decrease, as the value increases or decreases. By pressing the "+"...
  • Page 65 Creating print data Name Function This function applies Distress Effect to an object. <TIPS>  The Distress Effect refers to the function that applies some texture pattern to an object and provides a special effect to the white portion in a sample in such a manner that such portion will not be printed out.
  • Page 66 Creating print data Name Function It brings an object to the front. Among those objects that overlap with the selected object, this function moves Bring to the Front one object to the foremost position in front of the object which is currently positioned at the front side.
  • Page 67: Editing Image

    Creating print data 5-2-6. Editing image When you select an already placed image, the image properties appear. Changing any item inside the properties enables you to edit an image object. <TIPS>  When you read an image data, the color profile is deleted. However, it will not be deleted from the source data. Name Function This function applies Distress Effect to an object.
  • Page 68 Creating print data Name Function With the uppermost part of Platen Frame set to 0, this function enables you to display and change the vertical position of an object. Vertical Position When you drag the object to move it elsewhere, the corresponding value changes accordingly.
  • Page 69: Creating Print Data (arx4 File)

    <TIPS>  If the specified [Printer] is set to "Brother GTX-4", the print data will be sent to the printer. If the specified [Printer] is set to "Brother GTX-4 FileOutput", the print data will be saved as an ARX4 file.
  • Page 70  When you use a Macintosh to output a file by means of "Brother GTX-4 FileOutput", activate the "GTX-4 FileViewer" first, then click [Print]. If you try to output and send a file without activating it, an error will occur and the file cannot be saved to the system.
  • Page 71: Printer Driver's Setting From Graphix Lab

    Creating print data 5-3. Printer driver's setting from Graphix Lab Click [Print] to open the print setup dialog box of the printer driver. In the dialog box for setting the printer driver, configure the required settings. By clicking on the [Show Advanced Settings…], White ink settings, [Color Processing], and [Uni-Directional Printing] can be configured.
  • Page 72: For Graphix Lab: Selecting A Printer

    If the specified [Printer] is set to "Brother GTX-4", the print data will be sent to the printer. If the specified [Printer] is set to "Brother GTX-4 FileOutput", the print data will be saved as an ARX4 file. 5-3-2. For Graphix Lab: Creating/selecting preset From [Preset], a printer driver setting can be saved, deleted, or selected.
  • Page 73 Creating print data Selecting preset data Select a desired preset to be used from [Preset]. The selected preset configuration will be propagated. Deleting preset data Select a desired preset to be deleted from [Preset] and click [delete].
  • Page 74: For Graphix Lab: Selecting Inks

    Creating print data 5-3-3. For Graphix Lab: Selecting inks From the [Select Ink:] option, select a combination of inks to be used. Setup item Description [Color+White Ink] This option enables a color image to be printed out on the mask layer of white ink. [White Ink Only] This option enables the white ink only to be used for printing out a monochrome image.
  • Page 75: For Graphix Lab: White Ink Settings

    Creating print data 5-3-4. For Graphix Lab: White ink settings If you have selected [Color+White Ink] or [White Ink Only] in the [Select Ink:], the setup items for [White Ink Settings:] will appear. Adjust the white ink volume separately in the [Highlight:] (visible white ink volume) and in the [Mask:] (white ink volume to cover the background color).
  • Page 76: For Graphix Lab: Use Background Black Color

    Creating print data Mask This enables you to select the volume of white ink which is used as background color for color inks in such five levels as [1] to [5]. Setup value Description [1] or [2] These setup values are suitable for such lighter and pale background colors as pale pink, ash and cream.
  • Page 77: For Graphix Lab: Color Multiple Pass Printing

    Creating print data 5-3-6. For Graphix Lab: Color multiple pass printing If you have selected [Color+White Ink] or [Color Ink Only] in the [Select Ink:], the setup items for [Color Multiple Pass Printing] will appear. In cases where small and horizontal stripes are highly noticeable in the print result, mark the [Color Multiple Pass Printing] checkbox.
  • Page 78: For Graphix Lab: Color Ink Settings

    Creating print data 5-3-7. For Graphix Lab: Color ink settings If you have selected [Color Ink Only] in the [Select Ink:], the setup items of [Color Ink Settings:] will appear. In the [Color Ink Settings:] window, you can make your setting from the [Ink Volume:] or [Double Printing:] option. Ink volume This enables you to select the ink volume in such ten levels as [1] to [10].
  • Page 79 Creating print data Double Printing Performing the print cycle two times separately will make the printed color stand out more. Setup value Description No separate processes Separate processes (wait time between the 1st and 2nd print cycle) Separate processes (longer wait time than the case with setting [1] between the 1st and 2nd print cycle) Separate processes (longer wait time than the case with setting [2] between the 1st and 2nd print cycle)
  • Page 80: For Graphix Lab: White Ink Advanced Settings

    Creating print data 5-3-8. For Graphix Lab: White ink advanced settings If you have selected [Color+White Ink] or [White Ink Only] in the [Select Ink:], this setting menu will be displayed. When you click on the [Show Advanced Settings…], the setup items of [White Ink Settings:] will appear. Advanced settings for white ink can be configured for [Transparent Color:], [Tolerance:], [Minimum Whiteness :], [Choke Width:], and [White/Color Pause].
  • Page 81 Creating print data Tolerance When the ckeckbox [Transparent Color:] is ON, setting items of [Tolerance:] will appear. Specify the gradation range (RGB values) to smoothly connect the zone between "Unprinted color" and "Printed color" to be gradually changed in tone. <TIPS>...
  • Page 82: For Graphix Lab: Color Processing

    Creating print data 5-3-9. For Graphix Lab: Color Processing When you click on the [Show Advanced Settings…], the setup items of [Color Processing] will appear. In the [Color Processing] option, you can make settings for [Saturation:], [Brightness:] and [Contrast:]. Make adjustments to increase vividness, brightness and clarity of an image without using any functions of application software.
  • Page 83: For Graphix Lab: Specifying Print Direction

    Creating print data 5-3-10. For Graphix Lab: Specifying print direction By clicking on the [Show Advanced Settings…], [Uni-Directional Printing] can be configured. <TIPS>  What you have specified on the printer's operation panel are prioritized, and this option becomes active only when the print direction specified on the printer side is set to [Auto].
  • Page 84: Creating Print Data From Other Applications

    Creating print data 5-4. Creating print data from other applications 5-4-1. CorelDRAW In CorelDRAW, configure the required settings for the following items:  Color setting  Print size As required, perform the following procedures:  Create print data (ARX4 file) ...
  • Page 85: Print Size

    If [Printer] is set to "Brother GTX-4", the print data at the time of printing will be sent to the printer. If [Printer] is set to "Brother GTX-4 FileOutput", the print data at the time of printing will be saved as an ARX4 file.
  • Page 86  For file output, there are some cases where neither file output destination nor extension cannot be specified by the [Print to file] command. Be sure to use the printer driver "Brother GTX-4 FileOutput".  For details of directly sending data to the Printer from an application, refer to "6-6-3. Sending print data from other applications >>P.161".
  • Page 87 If the specified [Printer] is set to "Brother GTX-4", the print data will be sent to the printer. If the specified [Printer] is set to "Brother GTX-4 FileOutput", the print data will be saved as an ARX4 file. On [Preferences], create your settings of printer driver.
  • Page 88 Creating print data When you press [OK] in the [Print] dialog box, the dialog box shown below will be displayed. After that, click [Save]. <TIPS>  There may be cases where this saving process takes several minutes. Specify the [Save In] and [File name] first, then click [Save] to save the ARX4 file to your PC. What to do when using the color palette in Useful Tools Follow "5-6-1.
  • Page 89 Creating print data What to do when converting data to bitmap image data In the menu bar, select [Bitmaps] > [Convert To Bitmap]. Set the [Color mode] to [RGB Color]. <TIPS>  When the white ink is used for performing the printing, unmark the [Anti-aliasing] checkbox. <TIPS>...
  • Page 90 Creating print data What to do when replacing RGB=255 in bitmap image data with RGB=254 RGB=255 is identified as a transparent color. In a portion where RGB=255 is contained, no ink will be ejected. In order for the white ink to be printed, select an area for RGB=255, and replace it with RGB=254. To make such replacement, use the method mentioned below.
  • Page 91: Adobe Photoshop

    Creating print data 5-4-2. Adobe Photoshop In Photoshop, configure the settings mentioned below:  Color setting As required, perform the following procedures:  Create print data (ARX4 file)  What to do when using the color palette in Useful Tools ...
  • Page 92 For details of directly sending data to the Printer from an application, refer to "6-6-3. Sending print data from other applications >>P.161". In the menu bar, select [File] > [Print]. If the PC's default printer is either "Brother GTX-4" or "Brother GTX-4 FileOutput", the layout is set to the platen size.
  • Page 93 Creating print data When you press [Print], the dialog box shown below will be displayed on the screen. After that, click [Save]. <TIPS>  There may be cases where this saving process takes several minutes. Specify the [Save In] and [File name] first, then click [Save] to save the ARX4 file to your PC.
  • Page 94 Creating print data What to do when using the color palette in Useful Tools Follow "5-6-1. Color palette for Adobe Photoshop, Photoshop Elements, Illustrator and CorelDRAW >>P.118" to save the color palette file for Photoshop "GT_Colors_T.aco" on your PC. In the menu bar, select [Window] > [Swatches]. Click on the to open the submenu.
  • Page 95 Creating print data What to do when replacing RGB=255 with RGB=254 RGB=255 is identified as a transparent color. To a portion where RGB=255 is contained, no ink will be ejected. In order for the white ink to be printed, select an area for RGB=255, and replace it with RGB=254. To make such replacement, use the method mentioned below.
  • Page 96: Adobe Illustrator

    - Before start-up, specify the PC's default printer as the "Brother GTX-4" or the "Brother GTX-4 FileOutput". - Use the "Brother GTX-4 FileOutput" printer driver to output a file, then display and check the print preview. ...
  • Page 97: Color Setting

    Creating print data Color setting In the menu bar, select [Edit] > [Color Settings]. Click on the [More Options]. Ensure selection of the settings as mentioned below, and click [OK].  [Settings]: [Custom] [Working Spaces]  [RGB]: [sRGB IEC61966-2.1] [Color Management Policies] ...
  • Page 98 Creating print data Open a new file Set up a new document as follows:  [Width]: 14.0 in. (355.6 mm)  [Height]: 16.0 in. (406.4 mm)  [Orientation]: Portrait  [Color Mode]: [RGB] <TIPS>  Set the width and height to the size of platen to be used. The above size is the standard 14X16 platen size. For details of platen size's numeric values, refer to "5-5-1.
  • Page 99  For file output, there are some cases where neither file output destination nor extension cannot be specified by the [Print to file] command. Be sure to use the printer driver "Brother GTX-4 FileOutput".  For details of directly sending data to the Printer from an application, refer to "6-6-3. Sending print data from other applications >>P.161".
  • Page 100 If [Printer] is set to "Brother GTX-4", the print data will be sent to the printer. If [Printer] is set to "Brother GTX-4 FileOutput", the print data will be saved as an ARX4 file. On the [Advanced], make your settings for the printer driver.
  • Page 101 Creating print data What to do when using the color palette in Useful Tools Follow "5-6-1. Color palette for Adobe Photoshop, Photoshop Elements, Illustrator and CorelDRAW >>P.118" to save the color palette file "GT_Colors_T.ai" for Illustrator on your PC. In the menu bar, select [Window] > [Swatches]. Click on the , and select [Open Swatch Library] from the submenu.
  • Page 102: Adobe Photoshop Elements

    Creating print data 5-4-4. Adobe Photoshop Elements In Photoshop Elements, make the setting mentioned below:  Color setting As required, perform the following procedures:  Create print data (ARX4 file)  What to do when using the color palette in Useful Tools <TIPS>...
  • Page 103 If the [Printer] is set to "Brother GTX-4", the print data will be sent to the printer. If the [Printer] is set to "Brother GTX-4 FileOutput", the print data will be saved as ARX4 file. On [Printer Preferences], make your settings for the printer driver.
  • Page 104 Creating print data When you press [OK], the dialog box shown below will be displayed on the screen. After that, click [Save]. <TIPS>  There may be cases where this saving process takes several minutes. Specify the [Save In] and [File name] first, then click [Save] to save the ARX4 file to your PC. What to do when using the color palette in Useful Tools The color Swatch "GT_Colors_T.aco"...
  • Page 105: Printer Driver's Setting From Other Applications

    <TIPS>  The GTX-4 printer driver treats RGB=(255,255,255) as "transparent color" and does not eject the ink. For such an image that you wish to print out in pure white color with white ink, make such a setting as RGB=(254,254,254).
  • Page 106 For the detailed description of setup items, refer to each chapter mentioned below. After your settings are completed, click [OK]. <TIPS>  You can refer to each value you have set up here by opening an ARX4 file from the "GTX-4 File Viewer".
  • Page 107: For Other Applications: Selection Of Platen Size

    Creating print data 5-5-1. For other applications: Selection of platen size From the pull-down menu of [Platen Size:], select a platen size for print area. <TIPS>  The platen size is equivalent to the paper size. Setup item Platen to be used Size [16X21] 16X21 platen...
  • Page 108: For Other Applications: Selecting Inks

    Creating print data 5-5-2. For other applications: Selecting inks From the [Select Ink:] option, select a combination of inks to be used. Setup item Description [Color+White Ink] This option enables a color image to be printed out on the mask layer of white ink. [White Ink Only] This option enables the white ink only to be used for printing out a monochrome image.
  • Page 109: For Other Applications: White Ink Settings

    Creating print data 5-5-3. For other applications: White ink settings If you have selected [Color+White Ink] or [White Ink Only] in the [Select Ink:], the setup items for [White Ink Settings:] will appear. Adjust the white ink volume separately in the [Highlight:] (visible white ink volume) and in the [Mask:] (white ink volume to cover the background color).
  • Page 110 Creating print data Highlight This enables you to select whiteness (thickness) of RGB=254 in such nine levels as [1] to [9]. When you increase this value, the White ink volume will increase. Highlight setpoints Ink volume White ink volume 200% White ink volume 250% White ink volume 300% White ink volume 350%...
  • Page 111: For Other Applications: Use Background Black Color

    Creating print data 5-5-4. For other applications: Use background black color If you have selected [Color+White Ink] in the [Select Ink:], the setup items of [Use background black color:] will appear. In the event that you wish to print a black T-shirt making use of the T-shirt's background black color, mark the [Use background black color:] checkbox.
  • Page 112: For Other Applications: Color Multiple Pass Printing

    Creating print data 5-5-5. For other applications: Color multiple pass printing If you have selected [Color+White Ink] or [Color Ink Only] in the [Select Ink:], the setup items for [Color Multiple Pass Printing] will appear. In cases where small and horizontal stripes are highly noticeable in the print result, mark the [Color Multiple Pass Printing] checkbox.
  • Page 113: For Other Applications: Color Ink Settings

    Creating print data 5-5-6. For other applications: Color ink settings If you have selected [Color Ink Only] in the [Select Ink:], the setup items of [Color Ink Settings:] will appear. In the [Color Ink Settings:] window, you can make your setting from the [Ink Volume:] or [Double Printing:] option. Ink volume This enables you to select the ink volume in such ten levels as [1] to [10].
  • Page 114: For Other Applications: White Ink Settings

    Creating print data Double Printing Performing the print cycle two times separately will make the printed color stand out more. Setup value Description No separate processes Separate processes (wait time between the 1st and 2nd print cycle) Separate processes (longer wait time than the case with setting [1] between the 1st and 2nd print cycle) Separate processes (longer wait time than the case with setting [2] between the 1st and 2nd print cycle)
  • Page 115 Creating print data Transparent color With this option, specify a color which is treated as a transparent color without using any color during the printing process. If you want to specify other colors excluding the RGB=255 as "transparent color", perform the following procedures to make your setting.
  • Page 116: For Other Applications: Color Processing

    Creating print data White Ink Choke Width This enables you to select the white ink choke width in such ten levels as [1] to [10]. When you increase this value, the choke width increases. By decreasing the print range of white ink, the white ink will be prevented from extending off from under the color inks.
  • Page 117: For Other Applications: Specifying Print Direction

    Creating print data 5-5-9. For other applications: Specifying print direction When you click on the [Advanced] in the [Printing Preferences] dialog box, you can make the settings for [Uni-Directional Printing]. <TIPS>  What you have specified on the printer's operation panel are prioritized, and this option becomes active only when the print direction specified on the printer side is set to [Auto].
  • Page 118: How To Use Useful Tools

    Useful tools and print data are provided for adjusting colors or searching for an appropriate print setting. The "Useful Tools" will be installed onto the subdirectory under the "Brother GTX-4 Tools" of your PC. For the details of each tool, please refer to the chapters described later.
  • Page 119: Color Sample

    Creating print data 5-6-3. Color sample The PDF file is provided that can be used as a Color sample. Please use this color chart as a color sample like the one that is commonly provided by an ink maker, for the print data (ARX4 file) you created using your desired printer driver setting.
  • Page 120: Printing A Grid Pattern Onto Platen Sheet

    Creating print data 5-6-4. Printing a grid pattern onto platen sheet You can print a grid pattern onto a new platen sheet. Platen sheet Grid Platen X0163 From the "Useful Tools", open such an ARX4 file (for example, Grid14x16.arx4) that has a grid size suitable to the platen size.
  • Page 121: Print Out Of Highlight Check Pattern

    Creating print data 5-6-6. Print out of highlight check pattern This is one of the print data files for selecting the ideal setting for [Highlight:] of the printer driver. Download the data from "Useful Tools" and print the highlight check pattern for checking whiteness, background hiding level, and blurring beforehand.
  • Page 122: Basic Printing Procedures

    Basic printing procedures WARNING If a foreign object gets inside the printer, immediately turn off the power, disconnect the power cord, and contact the place of purchase or a qualified technician. If you continue to use the printer while there is a foreign object inside, it may result in fire or electric shocks or problems with correct operation.
  • Page 123 Basic printing procedures CAUTION This printer should only be used by operators who are appropriately trained in its safe operation. Ensure there is adequate space left in front of the printer and avoid placing any objects. Otherwise your hand may get caught between the platen and an object, which may result in injury. Do not handle the platen while printing.
  • Page 124: Basic Printing Process Flow

    Basic printing procedures 6-1. Basic printing process flow What are described below are the basic work flows before the start and after the completion of print process. Before starting printing, perform check and preparation tasks on the printer. Refer to "6-2. Tasks to be performed before starting print operation >>P.125". Tasks to be performed before starting print operation...
  • Page 125: Tasks To Be Performed Before Starting Print Operation

    Basic printing procedures 6-2. Tasks to be performed before starting print operation 6-2-1. Confirmation and disposal of waste ink Check the amount of waste ink in the waste ink tank, and if the tank is filled with the waste ink up to its one-half or higher level, discard the ink.
  • Page 126: Confirmation And Replenishment Of Cleaning Solution

    Basic printing procedures 6-2-2. Confirmation and replenishment of cleaning solution Check to see if the amount of cleaning solution is kept at a proper liquid level in the cleaning liquid tank, and refill the tank with the solution when its amount is below the proper level. <TIPS>...
  • Page 127: Daily Agitation Of The White Ink

    Basic printing procedures 6-2-3. Daily agitation of the white ink Perform the procedures shown below if a white ink cartridge stirring message is displayed before starting operation. Take out the white ink cartridge from the printer. <TIPS>  The bottom of the cartridge may be soiled with ink. White Ink Cartridge X0039 Shake the cartridge 100 times side by side to stir the white ink.
  • Page 128 Basic printing procedures Open the lid of the cartridge and place the ink pouch in its correct position. <IMPORTANT>  Always open the cartridge lid and properly rewind the ink pouch. If the pouch is placed without opening the lid, ink can flow into the wound section of the pouch when stirred, which can cause improper winding of the pouch.
  • Page 129 Basic printing procedures When the white ink refilling is completed, print a nozzle check pattern. <TIPS>  For details, refer to "7-2-1. Print out of the nozzle check pattern (checking on the print heads) >>P.198".
  • Page 130: Pretreating Process For Print Medium

    Be sure to wear a pair of plastic gloves, a mask and protective glasses during the work operation.  For information on handling of the pretreatment, see the Material Safety Data Sheet issued by us. http://sds.brother.co.jp/sdsapp/index.html  Pure water It refers to distilled water, purified water, etc. which is used to dilute the pretreatment with it.
  • Page 131  For information on handling of the pretreatment, see the Material Safety Data Sheet issued by us. http://sds.brother.co.jp/sdsapp/index.html <IMPORTANT>  If you are using an electric spray to apply the pretreatment, perform the work at a place as far as possible from the printer.
  • Page 132 Basic printing procedures  T-shirt (printing medium) 100%-cotton fabric or polyester blended yarn fabric (cotton 50% or more) <TIPS>  Although it is advisable to use a 100% cotton T-shirt, some textiles cannot necessarily guarantee good printing quality even if they are made of 100% cotton or blended yarn. In particular, for a T-shirt made of new material, perform a printing test on it beforehand.
  • Page 133: Dilution Of Pretreatment

    Be sure to wear a pair of plastic gloves and protective glasses during the work operation.  For information on handling of the pretreatment, see the Material Safety Data Sheet issued by us. http://sds.brother.co.jp/sdsapp/index.html Dilution ratio Use within the ratio range of x3 (Pretreatment:Pure water=1:2) (Volume ratio).
  • Page 134 Basic printing procedures Orient the pour spout of cock in the position as shown in the figure below. Cock Pretreatment X0081 Lean the entire shipping carton of pretreatment toward a container for dilution to pour the agent into the container, and dilute it with pure water.
  • Page 135: Application Of Pretreatment

     For information on handling of the pretreatment, see the Material Safety Data Sheet issued by us. http://sds.brother.co.jp/sdsapp/index.html <IMPORTANT>  Some T-shirts may leave distinct imprints of the pretreatment after it is fixated. Wash away any imprint of the pretreatment with water, if any.
  • Page 136  For information on handling of the pretreatment, see the Material Safety Data Sheet issued by us. http://sds.brother.co.jp/sdsapp/index.html <IMPORTANT>  If you are using an electric spray to apply the pretreatment, perform the work at a place as far as possible from the printer.
  • Page 137 Basic printing procedures For coating with a pretreatment roller (option) <TIPS>  For details of the item code, refer to "10-4. About consumable supplies, optional items and replacement parts >>P.319". Make a polypropylene tray or the like, handle (handgrip for roller), weighing instrument to measure the amount of coating and agent-coating table ready for use.
  • Page 138 Basic printing procedures Attach the pretreatment roller to the handle (handgrip of roller). <TIPS>  Use a commercially available handle provided with a roller that fits the pretreatment roller's inside diameter of 0.8 in. (21 mm). Pretreatment roller Handle (handgrip of roller) 0.8 in.
  • Page 139 Basic printing procedures Move the pretreatment roller on the T-shirt in a longitudinal direction, and apply the agent evenly onto the print range. T-shirt Pretreatment roller X0092 Move the pretreatment roller on the T-shirt in a lateral direction, and apply the agent evenly onto the print range. <TIPS>...
  • Page 140 Be sure to wear a pair of plastic gloves and protective glasses during the work operation.  For information on handling of the pretreatment, see the Material Safety Data Sheet issued by us. http://sds.brother.co.jp/sdsapp/index.html <NOTE>  After the pretreatment roller is used, put it in a plastic bag or the like hermetically to prevent it from drying up, and keep it in a flat place in an upright position.
  • Page 141: Fixation Of Pretreatment

     For information on handling of the pretreatment, see the Material Safety Data Sheet issued by us. http://sds.brother.co.jp/sdsapp/index.html <TIPS>  Because the pretreatment will not work best if it is dried through oven-based drying or air drying, be sure to use the heat press.
  • Page 142 Basic printing procedures Place the silicone foam, T-shirt and peel-off sheet in position under the heat press first, and fixate the pretreatment properly. <TIPS>  Water droplets are generated around the heat press to evaporate water content of the pretreatment by the heat of heat press.
  • Page 143: Platen Adjustment

    Basic printing procedures 6-4. Platen adjustment Replace the currently used platen with another one that suits the medium to be printed. <TIPS>  In cases where such an optionally sized platen as 10X12 platen is used, ascertain that a proper "platen size" has been selected in the printer driver's setting menu.
  • Page 144 Basic printing procedures Remove the platen by moving it straight upwards. Platen X0099 Put another platen to be used in position directly from above. Platen X0100...
  • Page 145 Basic printing procedures Tighten the platen fixing lever. Platen fixing lever X0101...
  • Page 146: Platen Height Adjustment

    Basic printing procedures 6-4-2. Platen height adjustment When constantly printing on thick material, the platen height can be lowered by up to 1.2 in. (30 mm) by adjusting the platen bearing and collars. <TIPS>  Please refer to the table below for the platen's height adjustment range (height A, measured from the platen height adjustment lever;...
  • Page 147 Basic printing procedures Case of 16X21 platen 0 to 0.4 in. (0 to 10 mm) Spacer X0165 As an example, the case where the platen's height is set to the lowest position is described below. Detach the platen from the main unit of the printer. Remove the platen fixing lever, platen height adjustment lever and collars.
  • Page 148 Basic printing procedures Slide the platen bearing downward, and fix it in position temporarily with the platen fixing lever. The number of collars and the position of the screw hole for the platen bearing differ by the height of the platen adjusted. <TIPS>...
  • Page 149 Basic printing procedures Tighten the knob to secure the platen bearing in place. <TIPS>  Align the center of platen fixing lever with the position as illustrated in the figure below, and secure the platen bearing in place. Platen bearing Platen fixing lever Platen bearing Center...
  • Page 150: Using The 16x21 Platen

    Basic printing procedures 6-4-3. Using the 16X21 platen <CAUTION>  When using the 16X21 platen, handle it with care because it is heavy. Be sure not to touch the moving parts of the platen. Otherwise you may be injured.  When you slide the 16X21 platen manually, move it slowly.
  • Page 151 Basic printing procedures On the operation panel, press , and move the 16x21 platen toward the front of the printer. Slide the 16X21 platen while lifting it a little to draw it forward. Perform the work for placing or removing a T-shirt and replacing the platen in this condition. <TIPS>...
  • Page 152: Placing Print Medium In Position

    Basic printing procedures 6-5. Placing print medium in position In order to provide an optimum printing image quality when a print medium is placed in position, you need to adjust the platen's height in accordance with the thickness of the T-shirt or other print medium. <CAUTION>...
  • Page 153 For the position alignment of white or pale-colored T-shirts, a grid to be printed out on the platen sheet is available from [All Programs] in the Start menu, by selecting "Brother GTX-4 Tools" > "Useful Tools". For details, refer to "5-6-4. Printing a grid pattern onto platen sheet >>P.120".
  • Page 154 Basic printing procedures The T-shirt should be placed on the T-shirt tray, trying not to draw the excessive parts like sleeves and hems into the printer. T-shirt T-shirt tray X0112 On the operation panel, press , and move the platen toward the rear of the printer. Try moving the platen, and check on the gap between the T-shirt surface and the obstacle sensor over the entire print area.
  • Page 155: Sending/loading Print Data

    Open an ARX4 file. <TIPS>  Double click on the ARX4 file, or select [All Programs] > "Brother GTX-4 Tools" > "GTX-4 File Viewer", to select and open the ARX4 file.  For details about saving the image data as an ARX4 file, refer to the description for each application in "5-2-7. Creating print data (ARX4 file) >>P.69"...
  • Page 156 Basic printing procedures  When [Color Ink Only] is selected  [Details]...
  • Page 157 Basic printing procedures If you have selected [Color+White Ink] or [White Ink Only] in the Select Ink operation, you can change the background color of the preview window and preview the print image. Select [Change…] > [Define Custom Colors], and enter RGB value. <TIPS>...
  • Page 158 Make sure that a connection of USB 2.0 cable or LAN cable is made between your PC and the printer.  In the event that two or more GTX-4 printer drivers have been installed on your PC, select one of them and click [OK].
  • Page 159: Sending Print Data From Graphix Lab

    If the specified [Printer] is set to "Brother GTX-4", the print data will be sent to the printer. If the specified [Printer] is set to "Brother GTX-4 FileOutput", the print data will be saved as an ARX4 file. Create your settings for the printer driver.
  • Page 160 Basic printing procedures Click [Print]. <TIPS>  Clicking on [Print] will not start the print operation of the printer itself. The print button of the printer should be pressed to start the printing operation.
  • Page 161: Sending Print Data From Other Applications

    If the specified [Printer] is set to "Brother GTX-4", the print data will be sent to the printer. If the specified [Printer] is set to "Brother GTX-4 FileOutput", the print data will be saved as an ARX4 file. On [Preferences], set up the printer driver and send the print data by clicking [OK] in the [Print] dialog box.
  • Page 162 Basic printing procedures Adobe Photoshop In the menu bar, select [File] > [Print]. If the PC's default printer is either "Brother GTX-4" or "Brother GTX-4 FileOutput", the layout is set to the platen size. Make the settings as follows:  [Color Handling]: [Printer Manages Colors] ...
  • Page 163 If [Printer] is set to "Brother GTX-4", the print data will be sent to the printer. If [Printer] is set to "Brother GTX-4 FileOutput", the print data will be saved as an ARX4 file. In the [Advanced], set up the printer driver, and send the print data by clicking [Print].
  • Page 164 If the [Printer] is set to "Brother GTX-4", the print data will be sent to the printer. If the [Printer] is set to "Brother GTX-4 FileOutput", the print data will be saved as an ARX4 file. In the [Printer Preferences], set up the printer driver, and send the print data by clicking [OK].
  • Page 165: Loading Print Data (arx4 File) From Usb Flash Memory

    Basic printing procedures 6-6-4. Loading print data (ARX4 file) from USB flash memory Insert a USB flash memory into the insertion slot near the operation panel of the printer. <IMPORTANT>  Do not apply undue force to the USB flash memory when you insert it into the slot. Otherwise, it could be damaged. <TIPS>...
  • Page 166 Basic printing procedures Check the print image displayed in the preview window, and press <IMPORTANT>  Never touch the USB flash memory when the print button is blinking. Otherwise, any already-saved data may be corrupted. <TIPS>  Depending on data size, it may take several minutes before the loading process is completed. ...
  • Page 167: Executing A Printing Job

    Basic printing procedures 6-7. Executing a printing job 6-7-1. Executing a print job once for a single print medium Receiving a print data file. The print button blinks during reception of data. When the data reception is completed, an audible alarm is activated and the print button illuminates.
  • Page 168: Performing The Printing From Receiving History

    Basic printing procedures 6-7-3. Performing the printing from receiving history You can print out such print data that you have received before. <TIPS>  The print data that can be retained are max. 100 pieces of them and 800 MB in total capacity, wherein each print data will be erased in the order from the oldest to the latest.
  • Page 169: Removing Printed Matter From Platen

    Basic printing procedures 6-8. Removing printed matter from platen Hold the shoulder portions of print medium with your hand, and pull it out slowly in the forward direction indicated. <IMPORTANT>  Because the printed surface is still wet with ink, avoid touching it. ...
  • Page 170: Fixation Of Ink

    Basic printing procedures 6-9. Fixation of ink For fixation of ink, use the heat press or oven.  Heat press It is useful because you can control its temperature and operating time with ease.  Oven If the number of articles to be printed is high, it will improve the operational efficiency. <CAUTION>...
  • Page 171 Basic printing procedures Ink fixation by means of heat press Place the silicone foam, T-shirt and peel-off sheet in position under the heat press first, and fixate the pretreatment properly. <TIPS>  For the guidelines on fixation conditions of ink, please refer to "6-9. Fixation of ink >>P.170". ...
  • Page 172: Precautions To Keep Good Printing Quality/use Printer Over The Long Term

    Keep the liquids out of the reach of children. When replacing parts and installing optional accessories, be sure to use only genuine Brother parts. Brother will not be held responsible for any accidents or problems resulting from the use of non-genuine parts.
  • Page 173: Tasks To Be Performed Regularly

    Precautions to keep good printing quality/use printer over the long term 7-1. Tasks to be performed regularly 7-1-1. Replacement of ink pouch with a new one If the is displayed in the remaining ink volume indication window on the operation panel screen, replace the ink pouch which is marked with X with a new one.
  • Page 174 Precautions to keep good printing quality/use printer over the long term Open the cartridge's lid. <IMPORTANT>  When opening the lid, be sure not to touch the portion (a). Otherwise, it could be damaged.  Place the entire cartridge on a flat surface, push the latches on the bottom surface of the cartridge downward and open the lid. Cartridge Latch X0042...
  • Page 175 Precautions to keep good printing quality/use printer over the long term Unpack a new ink pouch from its inner box. <IMPORTANT>  Do not place the ink pouch near the sharp edges. It could break the pouch and leak the contained ink. ...
  • Page 176 Precautions to keep good printing quality/use printer over the long term Close the lid, and put the ink cartridge in position inside the printer. <IMPORTANT>  Be sure to put a cartridge in its correct position. If a different ink cartridge is put by mistake, the applicable print head may be adversely affected.
  • Page 177: Cleaning The Nozzle Guard, Wiper, Exhaust Cap, And Suction Cap

    Precautions to keep good printing quality/use printer over the long term 7-1-2. Cleaning the nozzle guard, wiper, exhaust cap, and suction cap When a warning message appears in the warning message window, perform the cleaning. In the event that maintenance has been performed inadequately, a printed material may be soiled with waste ink during a print session or a printed surface quality may deteriorate.
  • Page 178 Precautions to keep good printing quality/use printer over the long term Open the front cover, and clean each of the nozzle guards, wipers, exhaust caps, and suction caps. <TIPS>  For the cleaning method, refer to the description mentioned below. Exhaust cap suction cap Exhaust cap...
  • Page 179 Precautions to keep good printing quality/use printer over the long term Cleaning of the nozzle guard, wiper and exhaust cap should be performed separately for the white side and color side. For the way to perform cleaning, refer to the respective items. Perform cleaning of the white side.
  • Page 180 Precautions to keep good printing quality/use printer over the long term Cleaning the nozzle guard Put a proper amount of cleaning solution into the cleaning cup. Moisten a new clean stick R with the cleaning solution. <IMPORTANT>  Use a new clean stick R when you start cleaning. ...
  • Page 181 Precautions to keep good printing quality/use printer over the long term Wipe the resin part between the print head's nozzle surface and nozzle guard. <IMPORTANT>  Be sure not to touch the nozzle surface as well as the level surface and sidling surface of the nozzle guard. Resin part Clean this part Nozzle surface...
  • Page 182: Cleaning Wiper

    Precautions to keep good printing quality/use printer over the long term Cleaning wiper Use clean stick R to wipe clean the surface of the wiper as well as the gap between the convex part and the wiper. <IMPORTANT>  Never touch the tip end of clean stick R with your hand. If any sebaceous matter is attached to the wiper, it may result in a printer malfunction.
  • Page 183 Precautions to keep good printing quality/use printer over the long term Cleaning exhaust cap Wipe clean the rubber seal of exhaust cap with the clean stick R. <IMPORTANT>  Never touch the tip end of clean stick R with your hand. If any sebaceous matter is attached to the wiper, it may result in a printer malfunction.
  • Page 184 Precautions to keep good printing quality/use printer over the long term Cleaning conditions Pre-cleaning state Post-cleaning state On the white side Exhaust cap rubber part Exhaust cap rubber part On the color side Exhaust cap rubber part Exhaust cap rubber part X0145...
  • Page 185 Precautions to keep good printing quality/use printer over the long term Cleaning suction cap Wipe the rubber seal of the suction cap with one side of the tip portion of clean stick R in parallel with the seal. <IMPORTANT>  Avoid touching the sponge of the suction cap on the white side.
  • Page 186 Precautions to keep good printing quality/use printer over the long term Cleaning conditions Pre-cleaning state Post-cleaning state Suction cap rubber part Suction cap rubber part X0162...
  • Page 187: Replacing The Wiper Cleaner

    Precautions to keep good printing quality/use printer over the long term 7-1-3. Replacing the wiper cleaner When a warning message appears on the operation panel screen or in the warning message window, replace the specified wiper cleaner with a new one. <TIPS>...
  • Page 188 Precautions to keep good printing quality/use printer over the long term Take out the wiper cleaner from its packing bag, and remove it from its protector. <IMPORTANT>  As soon as it is unpacked, do not leave it as it is and put it in position. Wiper cleaner Protector X0128...
  • Page 189: Replacing The Flushing Foam

    Precautions to keep good printing quality/use printer over the long term 7-1-4. Replacing the flushing foam When a warning message appears on the operation panel screen or in the warning message window, replace the specified flushing foam with a new one. <TIPS>...
  • Page 190: Flushing Receiver

    Precautions to keep good printing quality/use printer over the long term Remove the flushing receiver from the maintenance unit. <IMPORTANT>  Ink droplets will drop off from the hole on the bottom of flushing receiver. Press a waste cloth against the bottom surface, and lift the flushing receiver vertically to remove it.
  • Page 191 Precautions to keep good printing quality/use printer over the long term Use the clean stick R to clean off any ink debris attached to the hole on the bottom of flushing receiver. <TIPS>  For this cleaning, you can use an already-used dirty clean stick R. Outboard end portions Clean stick R Inner area...
  • Page 192: Cleaning The Internal Area Of Printer

    Precautions to keep good printing quality/use printer over the long term 7-1-5. Cleaning the internal area of printer When you replace the wiper cleaner and the flushing foam, check the staining state inside the printer. If parts inside the printer (carriage guide shaft, roller guide, and carriage roller) are stained, perform cleaning. Prepare a clean stick R, cleaning cup, gloves, cleaning solution, and grease which come standard with the printer.
  • Page 193 Precautions to keep good printing quality/use printer over the long term Remove three screws to remove the encoder cover. <CAUTION>  Do not touch the latch under the encoder cover. Otherwise, the operator may get injured. <IMPORTANT>  Do not touch the encoder on the main unit. Screw Encoder cover Latch...
  • Page 194 Precautions to keep good printing quality/use printer over the long term With the clean stick R, wipe away the ink mist on the carriage roller part. Move the carriage from side to side to rotate the roller part, and wipe all around the carriage roller. Carriage roller Carriage Clean stick R...
  • Page 195 Precautions to keep good printing quality/use printer over the long term (12) Insert the two latches under the encoder cover and fix the cover with three screws. (13) Close the front cover. (14) Turn on the power. <NOTE>  Dispose of any waste resulting from the cleaning in accordance with applicable laws and ordinances. <TIPS>...
  • Page 196: Replacing The Fan Filter

    Precautions to keep good printing quality/use printer over the long term 7-1-6. Replacing the fan filter When a warning message appears in the warning message window, replace the fan filter with a new one. Make the gloves which come standard with the printer, as well as a new fan filter, available for use. From the menu, select [Maintenance] >...
  • Page 197 Precautions to keep good printing quality/use printer over the long term Mount a new fan filter to the frame of filter case. <IMPORTANT>  Mount the fan filter properly in correct position in such a way that its coarse mesh surface faces toward the inner area of printer.
  • Page 198: Tasks To Be Performed When Needed

    Precautions to keep good printing quality/use printer over the long term 7-2. Tasks to be performed when needed 7-2-1. Print out of the nozzle check pattern (checking on the print heads) By printing out a nozzle check pattern, you can check on the printing quality. It is recommended to always perform this procedure to verify the output.
  • Page 199 Precautions to keep good printing quality/use printer over the long term Check to see if the printed result of both sides are acceptable, and if no ink-jet droplets have been ejected, perform a head cleaning for print heads. <IMPORTANT>  If the print result shows an intermittent line, non-ejection has occurred.
  • Page 200: Head Cleaning

    Precautions to keep good printing quality/use printer over the long term 7-2-2. Head cleaning This printer has been designed to perform the Auto Cleaning every time 24 print jobs are printed after the previous Auto Cleaning, or before starting the printing using the white ink when one hour or more elapses after the previous printing that used the white ink.
  • Page 201 Precautions to keep good printing quality/use printer over the long term Selecting a type of head cleaning from the menu to perform the head cleaning While the printer is in standby mode press on the operation panel to bring the menu screen into the view. From the menu, select [Head Cleaning], and press By pressing , select one of the options;...
  • Page 202: White Ink Circulation

    Precautions to keep good printing quality/use printer over the long term 7-2-3. White ink circulation When whiteness is not enough, it may be solved by performing white ink circulation. While the printer is in standby mode, press on the operation panel to bring the menu screen into view. From the menu, select [Maintenance] >...
  • Page 203: Cleaning The Cr (carriage) Plate

    Precautions to keep good printing quality/use printer over the long term 7-2-4. Cleaning the CR (carriage) plate Clean the carriage plate when it is contaminated with ink. <TIPS>  You can use an already-used clean stick R. Make the clean stick R, cleaning cup, gloves and cleaning solution, which come standard with the printer, available for use.
  • Page 204 Precautions to keep good printing quality/use printer over the long term Moisten a clean stick R with the cleaning solution. <IMPORTANT>  If you use an already-used clean stick R, do not use it for other purposes than cleaning the carriage plate. ...
  • Page 205: Replacing The Platen Sheet

    Precautions to keep good printing quality/use printer over the long term 7-2-5. Replacing the platen sheet When the platen sheet gets soiled, replace it with a new one. Remove the platen from the main unit of the printer. <TIPS>  For details, refer to "6-4-1.
  • Page 206 Precautions to keep good printing quality/use printer over the long term Position the platen sheet to match the platen surface, and onto the platen, stick the portion of the platen sheet where the release paper (small) was removed. <TIPS>  If the 16X21 platen is used, slide it forward before working on it.
  • Page 207: What To Do In The White Ink Pause Mode

    Precautions to keep good printing quality/use printer over the long term 7-3. What to do in the White Ink Pause Mode 7-3-1. Disabling white ink If you do not plan to use the white ink for 1 month or longer, it is recommended to set the printer to white ink pause mode. This eliminates the necessity to maintain the white ink, and saves its consumption.
  • Page 208 Precautions to keep good printing quality/use printer over the long term Pinch the latch at the front end of the ink pouch, and draw out the white ink pouch from the cartridge. <TIPS>  Remove the accumulated ink at the tip of the cartridge with a waste cloth (non-fuzzy cloth). White ink pouch Cartridge's tip end Cartridge...
  • Page 209 Precautions to keep good printing quality/use printer over the long term Close the lid, and put the maintenance solution cartridge in position inside the printer. Repeat the same process to replace the other white ink cartridge with the maintenance solution pouch. (10) On the operation panel, press Then, the white ink will be replaced with the maintenance solution.
  • Page 210: Reusing White Ink

    Precautions to keep good printing quality/use printer over the long term 7-3-2. Reusing White Ink Perform the following operations when you restart printing with the white ink after activating the white ink pause mode. From the menu, select [Maintenance] > [White Ink Pause Mode] > [Disable]. Check the waste ink tank level and take a necessary measure for it, if any, then press Remove the maintenance solution cartridge from the printer.
  • Page 211 Precautions to keep good printing quality/use printer over the long term Remove the maintenance solution pouch from the cartridge, and put the white ink pouch in place. Push the tip end of the ink pouch into the cartridge until it clicks into place. Straighten the ink pouch in such a manner that it will be aligned with the gutter of the lid of cartridge, and mount in position by pulling it with your hand.
  • Page 212 Precautions to keep good printing quality/use printer over the long term Open the lid of the cartridge and place the ink pouch in its correct position. <IMPORTANT>  Always open the cartridge lid and properly rewind the ink pouch. If the pouch is placed without opening the lid, ink can flow into the wound section of the pouch when stirred, causing improper winding of the pouch.
  • Page 213 Precautions to keep good printing quality/use printer over the long term On the operation panel, press (11) Then, the white ink will be installed. <TIPS>  When the white ink pouch runs low on its remaining volume of white ink, the Install Ink function can no longer get started. Furthermore, there may be cases where the pouch needs to be replaced with a new one during the installation process of white ink.
  • Page 214: Adjustment

    Precautions to keep good printing quality/use printer over the long term 7-4. Adjustment 7-4-1. CR (Carriage) speed adjustment Carriage speed should be adjusted when the error message [Adjust CR] is displayed on the operation panel. Adjustment should always be performed when carriage shaft cleaning or print head replacement tasks are carried out, or after completing the setup procedures.
  • Page 215: V-rating Setting

    Make sure that a connection of USB 2.0 cable or LAN cable is made between the printer and your PC. On the PC, from [All Programs] in the Start menu, select the "GTX-4 Maintenance" from "Brother GTX-4 Tools". After the window shown below appears, select [V-rating's settings:] and click [Next].
  • Page 216: Firing Adjustment

    Make sure that a connection of USB 2.0 cable or LAN cable is made between the printer and your PC. On the PC, from [All Programs] in the Start menu, select the "GTX-4 Maintenance" from "Brother GTX-4 Tools". After the window shown below appears, select [Firing Adjustment] and click [Next].
  • Page 217: Platen Feed Adjustment

    Make sure that a connection of USB 2.0 cable or LAN cable is made between the printer and your PC. On the PC, from [All Programs] in the Start menu, select the "GTX-4 Maintenance" from "Brother GTX-4 Tools". When the window shown below is displayed, select [Platen-Rolling Adjustment] and click [Next].
  • Page 218: White/color Alignment

    Make sure that a connection of USB 2.0 cable or LAN cable is made between the printer and your PC. On the PC, from [All Programs] in the Start menu, select the "GTX-4 Maintenance" from "Brother GTX-4 Tools". After the window shown below appears, select the [White/Color Alignment] and click [Next].
  • Page 219: When Not Using For A Long Period Of Time

    Precautions to keep good printing quality/use printer over the long term 7-5. When Not Using for a Long Period of Time When the printer will not be used for a prolonged period of time, take appropriate procedures before storing the printer depending on storage period or condition.
  • Page 220: When Not Using For A Long Period Of Time: More Than 2 Weeks

    Precautions to keep good printing quality/use printer over the long term 7-5-2. When Not Using for a Long Period of Time: more than 2 weeks Perform the following maintenance every two weeks. Check the amount of waste ink in the waste ink tank, and if the tank is filled with the waste ink up to its one-half or higher level, discard the ink.
  • Page 221: When Not Using For A Long Period Of Time: More Than 2 Weeks With White Ink Pause Mode

    Precautions to keep good printing quality/use printer over the long term 7-5-4. When Not Using for a Long Period of Time: more than 2 weeks with white ink pause mode Perform the following maintenance every two weeks. Check the amount of waste ink in the waste ink tank, and if the tank is filled with the waste ink up to its one-half or higher level, discard the ink.
  • Page 222: What To Do When Needed

    What to do when needed As required, make settings and adjustments as mentioned below. About menu layer on the setting screen Menu Setting screen Description [Auto] [Print Direction] [Always Bi-Directional] [Always Uni-Directional] [Light High] [Back Light] [Light Medium] [Light Low] [No Auto Screen Erase] [5 min] [Auto Screen Erase Time]...
  • Page 223 What to do when needed Menu Setting screen Description [English] [Español] [Français] [Language] [Deutsch] [Italiano] [日本語] [中文] [Firm Version] [Version] [Data Info] [Serial No.]...
  • Page 224: Setting The Print Direction

    What to do when needed 8-1. Setting the print direction From the menu, select [Printer Setting] > [Print Direction], and press Select your desired print direction of the print heads, and press <TIPS>  The print direction is displayed here in the form of either bi-directional or the uni-directional icon ...
  • Page 225: Auto Cleaning Setting

    What to do when needed 8-2. Auto Cleaning Setting Setting the Number of Printed Sheets for Auto Cleaning Specify the number of printed sheets as the frequency of Auto Cleaning; where head cleaning is automatically performed every time a predetermined number of sheets are printed in order to protect the printer and provide stable printing quality.
  • Page 226: Flushing Interval Setting

    What to do when needed 8-3. Flushing Interval Setting Perform this if the printing quality deteriorates during printing operations. From the menu, select [Printer Setting] > [Flushing Interval Setting], and press Select the desired number of scanning operations until the flushing starts, and press <TIPS>...
  • Page 227: Print Operation Settings Under Low Temperature

    What to do when needed 8-5. Print Operation Settings Under Low Temperature Configure the printer with automatic switching to low temperature operation mode for ensuring print quality when [Temp Low] is displayed on the liquid crystal panel. It is set to [Enable(Normal)], by default. If the low temperature operation mode is enabled, the printer will automatically be switched to the low temperature operation.
  • Page 228: Setup Of Auto Screen Erase Time

    What to do when needed 8-7. Setup of Auto Screen Erase Time From the menu, select [Printer Setting] > [Auto Screen Erase Time], and press Select your desired time until the liquid crystal panel and print button become unlit, and press <TIPS>...
  • Page 229: Speaker Volume Adjustment

    What to do when needed 8-9. Speaker volume adjustment From the menu, select [Printer Setting] > [Speaker Volume], and press Adjust the speaker volume in eight-step scale from 0 to 7, and press <TIPS>  You can adjust the volume while checking it. 8-10.
  • Page 230: Settings To Start Printing During Reception Of Data

    Select the receiving print setting, and press <TIPS>  Use the "Brother GTX-4 FileOutput" printer driver for file output to create print data (ARX4 file) in advance, and then use the created print data in data sending operation from "GTX-4 File Viewer" to the printer. ...
  • Page 231: Display Of Total Printed Sheets

    What to do when needed 8-14. Display of total printed sheets On this display screen, the total number of printed sheets is shown. From the menu, select [Total Print], and press Then, the total number of printed sheets is displayed. <TIPS>...
  • Page 232: Confirm Network Setting

    What to do when needed 8-16. Confirm network setting In the [Confirm network setting] window, display the [IP Address], [Subnet Mask], [Default Gateway], and [MAC address]. From the menu, select [Confirm network setting], and press Select one of the [IP Address], [Subnet Mask], [Default Gateway], and [MAC address], and press Display either [IP Address], [Subnet Mask], [Default Gateway], or [MAC address].
  • Page 233: Language Setting

    What to do when needed 8-17. Language setting Select your desired language to be shown on the liquid crystal panel. From the menu, select [Language], and press Select your desired language in the [Language] window, and finalize your setting by pressing Follow the on-screen message, and turn off the power and on again.
  • Page 234: Updating Of Firmware

    To check any release information of a new firmware, please visit the website of Brother Industries, Ltd. Download the firmware's updated data from the website of Brother Industries, Ltd. On the PC, from [All Programs] in the Start menu, select the "GTX-4 Firmware Update" from "Brother GTX-4 Tools". Specify the firmware's updated data (.bwf).
  • Page 235: Troubleshooting

    Keep the liquids out of the reach of children. When replacing parts and installing optional accessories, be sure to use only genuine Brother parts. Brother will not be held responsible for any accidents or problems resulting from the use of non-genuine parts.
  • Page 236: Troubleshooting Instructions

    Troubleshooting 9-1. Troubleshooting instructions With reference to the descriptions below, troubleshoot your problem. No print data can be sent from PC Probable Cause Remedy Have you selected an incorrect printer or not? From the menu for printing, check your printer name. Has a USB or LAN cable been connected Ascertain that connection of the USB 2.0 cable or the LAN cable properly?
  • Page 237 With reference to "9-3. Error message >>P.288", check the content of the error, and restart the printer. If the error is still not eliminated, please contact your dealer or Brother. No print data can be loaded from USB flash memory...
  • Page 238 Troubleshooting "x" is displayed for the remaining ink level after replacing the ink pouch Probable Cause Remedy Is a wrong color of an ink pouch installed? Put an ink pouch in its correct position. If colors are mixed on the print result or within the ink pouch, please contact your dealer.
  • Page 239: Solutions To Print Quality Problems

    Troubleshooting 9-2. Solutions to print quality problems With reference to the descriptions below, troubleshoot your problem. Print is too light Probable Cause Remedy Is the setting of an image editing software With reference to "5-4. Creating print data from other applications application made improperly, or is an image placed >>P.84", edit the image.
  • Page 240 Troubleshooting Probable Cause Remedy Is platen feed adjusted? With reference to "7-4-4. Platen feed adjustment >>P.217", adjust the feed of the platen. It is likely that the setup value is incorrectly set after replacing a print head or the platen with a new one. Isn't the [Low Temperature Mode] set to [Disable]? With reference to "8-5.
  • Page 241 Troubleshooting Probable Cause Remedy Do the print heads rub against a T-shirt? With reference to "6-5. Placing print medium in position >>P.152", flatten the surface of T-shirt, and adjust the platen's height as required. Has the flushing foam become dirty? With reference to "7-1-4.
  • Page 242 Troubleshooting Probable Cause Remedy Is any water content attached to the pretreatment With reference to "6-3-4. Fixation of pretreatment >>P.141", roller after the pretreatment is fixated? prevent water content from being attached to the roller after the pretreatment is fixated. Is there any lint, yarn waste, dust, etc.
  • Page 243 Troubleshooting Probable Cause Remedy Is the [Highlight:] of [White Ink Settings:] too low? With reference to "5-6-6. Print out of highlight check pattern >>P.121", print the highlight check pattern to check the blurring, and select appropriate set value for [Highlight:]. For details of [Highlight:] setting procedure, refer to "5-3-4.
  • Page 244 Troubleshooting Printed surface cracks after fixation Probable Cause Remedy Isn't the print surface folded before fixation is Try not to touch the print surface until the fixation process is completed? completed. The lower left side area of the printer's main unit is soiled with ink Probable Cause Remedy Is the waste ink tube dismounted from the...
  • Page 245: Recovery Action To Be Taken For Such A Nozzle That Is Unable To Eject Ink-jet Droplets

    Troubleshooting 9-2-1. Recovery action to be taken for such a nozzle that is unable to eject ink-jet droplets Please verify the followings when any nozzle is not ejecting ink droplets. Items to be checked Description Remedy Document Refer to "7-1-2. Cleaning When the cap is contaminated, it cannot fully the nozzle guard, wiper, Is the cap contaminated?
  • Page 246 Troubleshooting Items to be checked Description Remedy Document If a large amount of air exists in the tube, that Refer to "9-2-8. Re-install Is the tube filled with ink? air will go into the head to cause Re-install the ink the ink >>P.287".
  • Page 247 Troubleshooting Step 1: Print out a nozzle check pattern Print out a nozzle check pattern (1st time). <TIPS>  For details of the printing method of nozzle check pattern, refer to "7-2-1. Print out of the nozzle check pattern (checking on the print heads) >>P.198".
  • Page 248 Troubleshooting Check the result of the printed nozzle check pattern (2nd time), and carry out the following procedures. Existence or nonexistence of a nozzle that does not eject any Recovery action ink-jet droplets Such a nozzle does not exist that Exit does not eject any ink-jet droplets Ten-or-less nozzles exist that do...
  • Page 249 Troubleshooting Step 3: Check that no ink-jet droplets are ejected from the applicable nozzle Check locations of the non-ejecting nozzles on the result of the printed nozzle check pattern (1st to 3rd time), and carry out the following procedures. Comparison of non-ejection nozzle Recovery action positions The same nozzle always does not...
  • Page 250 Troubleshooting Check a result of the resultant nozzle check patterns, and carry out the following procedures. Existence or nonexistence of a nozzle that does not eject any Recovery action ink-jet droplets Such a nozzle does not exist that Exit does not eject any ink-jet droplets Such a nozzle exists that does not Proceed to Step 5.
  • Page 251: White Head Cleaning

    Troubleshooting 9-2-2. White head cleaning If a problem concerning firing of the white head side is not cleared even after performing the head cleaning, perform the white head cleaning. After the white head cleaning is completed, conduct the Install White Ink After Cleaning. <TIPS>...
  • Page 252 Troubleshooting Open the cartridge's lid. <IMPORTANT>  When opening the lid, be sure not to touch the portion (a). Otherwise, it could be damaged.  Place the entire cartridge on a flat surface, push the latches on the bottom surface of the cartridge downward and open the lid.
  • Page 253 Troubleshooting Put the maintenance solution pouch in its correct position. <CAUTION>  Avoid touching the portion (a) of cartridge. Otherwise, you may cut your hand. Place the pouch in a straight alignment with the cartridge Align lines with each other X0041 Close the lid, and put the maintenance solution cartridge in position inside the printer.
  • Page 254 Troubleshooting Install White Ink After Cleaning Make sure the message [Install White Ink After Cleaning] is displayed on the liquid crystal panel. <TIPS>  Perform the work operation by following the on-screen instructions. Take out the maintenance solution cartridge from the printer. <TIPS>...
  • Page 255 Troubleshooting Take out the maintenance solution pouch from the cartridge, and put the white ink pouch in place. Push the tip end of ink pouch into the cartridge until it clicks into place. Straighten the ink pouch in such a manner that it will be aligned with the gutter of the lid of the cartridge, and mount in position by pulling it with your hand.
  • Page 256 Troubleshooting Open the lid of the cartridge and place the ink pouch in its correct position. <IMPORTANT>  Always open the cartridge lid and properly rewind the ink pouch. If the pouch is placed without opening the lid, ink can flow into the wound section of the pouch when stirred, which can cause improper winding of the pouch.
  • Page 257: Cleaning Of Head Nozzle

    Troubleshooting 9-2-3. Cleaning of head nozzle If a problem of non-ejection of ink-jet droplets is not cleared even after performing the head cleaning, perform the head nozzle cleaning. <IMPORTANT>  With reference to "7-1-2. Cleaning the nozzle guard, wiper, exhaust cap, and suction cap >>P.177", clean the nozzle guard first, then clean the head nozzle.
  • Page 258: Print Head

    Troubleshooting Put a proper amount of cleaning solution into the cleaning cup. Moisten a clean stick R with the cleaning solution. <IMPORTANT>  Be sure to use a different clean stick R separately for the color head and the white head. Use a new clean stick R when you start cleaning.
  • Page 259: Cleaning The Surrounding Area Of Nozzle Surface

    Troubleshooting 9-2-4. Cleaning the surrounding area of nozzle surface Make the clean stick R, cleaning cup, gloves and cleaning solution, which come standard with the printer, available for use. <IMPORTANT>  Use a new clean stick R when you start cleaning. ...
  • Page 260 Troubleshooting Put a proper amount of cleaning solution into the cleaning cup. Moisten a clean stick R with the cleaning solution. <IMPORTANT>  Be sure to use a different clean stick R separately for the color head and the white head. Use a new clean stick R when you start cleaning.
  • Page 261 Troubleshooting Cleaning conditions Pre-cleaning state Post-cleaning state X0181...
  • Page 262: Replacing The Color Filter

    Troubleshooting 9-2-5. Replacing the color filter If a number of non-firing color head nozzles is observed after printing, the filter should be replaced. <IMPORTANT>  When replacing multiple filters, filters for individual colors should be replaced one by one. Replace the filter for the first color and install ink, then replace the next filter.
  • Page 263 Troubleshooting Rotate the nut of the tube on the head side and remove the filter. Place a new filter on the head side tube and fasten the nut. <IMPORTANT>  Install the filter with no stamp facing the tube. Pay attention to this installation orientation. <NOTE>...
  • Page 264: Replacement Of Print Head

    Troubleshooting 9-2-6. Replacement of print head If a problem of non-ejection of ink-jet droplets is not cleared even after cleaning the head nozzle, replace a print head with a new one. The replacement procedures vary from the color heads to the white heads. According to each of the replacement procedures, replace each print head with a new one separately.
  • Page 265 Troubleshooting Remove each tube from the print head to be replaced with a new one, then attach each of the new caps which are removed from a new print head to each tube, while exercising care to prevent any ink from being spilled. <IMPORTANT>...
  • Page 266 Troubleshooting Unlock the print head, and remove the print head. Lock ② ① Print head X0131 (10) Release the lock by pulling (a) part toward yourself, and take out the new print head from its case. <IMPORTANT>  When removing the print head, be careful not to touch the nozzle surface at the bottom of the head. Otherwise it may cause poor printing.
  • Page 267 Troubleshooting (11) By following the procedures mentioned below, mount a new print head on the carriage. a Insert the rearward end of the print head into the carriage. s Push with force in direction s so that the illustrated part (a) makes contact with the side of the metal plate of the print head. d Lock the print head in place.
  • Page 268 Troubleshooting (12) Connect the flat cable to the carriage board. Flat cable X0074 (13) Place the resin cover back onto the carriage board, and engage the two latches properly. (14) Make the wiring arrangement of flat cable as illustrated in (b), and secure it in place with the hold-down clip for the cable.
  • Page 269 Troubleshooting (15) Remove every cap from each tube, and connect them to the print head. <IMPORTANT>  To prevent the tubes from being entangled with each other, connect the innermost tube to the print head first, and make a connection of the rest of the tubes. ...
  • Page 270 Troubleshooting Replacement procedures for print head on the white side <IMPORTANT>  When you replace a print head on the white side, you need a capping pouch (optionally available) in addition to a print head. Instead of the capping pouch, a white ink pouch at its empty level before its expiry date can also be used. A capping pouch or a white ink pouch at its empty level should be ready for use.
  • Page 271 Troubleshooting Pinch the latch at the front end of ink pouch, and draw out the white ink pouch from the cartridge. <TIPS>  Remove the accumulated ink at the tip of the cartridge with a waste cloth (non-fuzzy cloth). White ink pouch Cartridge's tip end Cartridge Latch...
  • Page 272 Troubleshooting Follow the on-screen message and turn off the power. <IMPORTANT>  Please complete the task within 20 minutes, in order to prevent the print heads from drying up. (10) Open the front cover. Front cover X0050 (11) Remove the upper case of a new print head. (12) Remove four caps from the new print head.
  • Page 273 Troubleshooting (13) Remove each tube from the print head to be replaced with a new one, then attach each of the new caps which are removed from a new print head to each tube, while exercising care to prevent any ink from being spilled. <IMPORTANT>...
  • Page 274 Troubleshooting (16) Unlock the print head, and remove the print head. Lock ② ① Print head X0072 (17) Release the lock by pulling (a) part toward yourself, and take out the new print head from its case. <IMPORTANT>  When removing the print head, be careful not to touch the nozzle surface at the bottom of the head. Otherwise it may cause poor printing.
  • Page 275 Troubleshooting (18) By following the procedures mentioned below, mount a new print head on the carriage. a Insert the rearward end of print head into the carriage. s Push with force in direction s so that the illustrated part (a) makes contact with the side of the metal plate of the print head. d Lock the print head in place.
  • Page 276 Troubleshooting (19) Connect the flat cable to the carriage board. Flat cable X0136 (20) Make the wiring arrangement of flat cable as shown here, and secure it in place with the hold-down clip for the cable. (21) Place the resin cover back onto the carriage board, and engage the two latches properly. Hold-down clip for cable Resin cover X0137...
  • Page 277 Troubleshooting (22) Remove every cap from each tube, and connect them to the print head. <IMPORTANT>  To prevent the tubes from being entangled with each other, connect the innermost tube to the print head first, and make the connection of the rest of the tubes. ...
  • Page 278 Troubleshooting (27) Open the cartridge's lid. <IMPORTANT>  When opening the lid, be sure not to touch portion (a). Otherwise, it could be damaged.  Place the entire cartridge on a flat surface, push the latches on the bottom surface of the cartridge downward and open the lid.
  • Page 279 Troubleshooting (30) Shake the cartridge 100 times side to side to stir the ink. <IMPORTANT>  The white ink cartridge should be held horizontally when shaking it.  Holding the white ink cartridge upside down or shaking it too roughly could break the ink pouch. <NOTE>...
  • Page 280 Troubleshooting (31) Open the lid of the cartridge and place the ink pouch in its correct position. <IMPORTANT>  Always open the cartridge lid and properly rewind the ink pouch. If the pouch is placed without opening the lid, ink can flow into the wound section of the pouch when stirred, and cause improper winding of the pouch.
  • Page 281 Troubleshooting Close the lid, and put the white ink cartridge in position inside the printer. (32) <IMPORTANT>  W12 and W34 cartridges should correctly be placed at their original locations. Wrongly placed cartridges could cause a printer malfunction. (33) Repeat the same process to replace the other capping cartridge with the white ink pouch. (34) On the operation panel, press Then, the white ink will be installed after the head is replaced with a new one.
  • Page 282: Replacing The Wiper

    Troubleshooting 9-2-7. Replacing the Wiper Have the supplied gloves and wiper ready. From the menu, select [Maintenance] > [Maintenance Part Clean/Replace], and press <IMPORTANT>  If any other error or message is displayed on the operation panel or warning message window, follow the message to solve the problem, then perform the cleaning.
  • Page 283 Troubleshooting Remove the flushing receiver from the maintenance unit. <IMPORTANT>  Ink droplets will drop off from the hole on the bottom of flushing receiver. Press a waste cloth against the bottom surface, and lift the flushing receiver vertically to remove it. Flushing receiver Waste cloth Front cover...
  • Page 284 Troubleshooting Remove the wiper from the maintenance unit. <IMPORTANT>  There are two protruded parts underneath. Thoroughly remove the wiper not to damage these parts. Wiper Wiper Protrusion Protrusion X0150 Insert a new wiper into the printer from above. Wiper X0151...
  • Page 285 Troubleshooting (10) Place the spring under the wiper on the maintenance unit latch. Wiper Spring Latch X0152 (11) Insert a wiper cleaner into the printer from above, tip it leftward and put it in place. <TIPS>  During this process, it is recommended to also replace the wiper cleaner with a new one. ...
  • Page 286 Troubleshooting (12) Mount the flushing receiver back to its original place in the maintenance unit. <TIPS>  Direct its orientation with a hole on the bottom to the front. (13) Close the front cover. (14) Turn on the power. <NOTE> ...
  • Page 287: Re-install The Ink

    Troubleshooting 9-2-8. Re-install the ink Ink should be re-installed when an entrance of air into the print head prevents proper ink-jet operation and remedial measure cannot improve the condition. While the printer is in standby mode, press on the operation panel to bring the menu screen into view. Press , select [Maintenance] >...
  • Page 288: Error Message

    Troubleshooting 9-3. Error message What is shown below is the error message list of the GTX-4 printer. Any error message is displayed on the liquid crystal panel. Please try to solve any error according to the resolution strategy. Error code...
  • Page 289 Troubleshooting Error code Error message Description Remedy The wiper cleaner on the With reference to "7-1-3. Replacing the wiper [Wiper Cleaner Replacing 1092 white side needs to be cleaner >>P.187", replace the old wiper cleaner White] replaced with a new one. with a new one.
  • Page 290 Troubleshooting Error code Error message Description Remedy With reference to "7-1-2. Cleaning the nozzle [Nozzle Guard Cleaning The nozzle guard needs to be 1701 guard, wiper, exhaust cap, and suction cap Timing] cleaned. >>P.177", clean the nozzle guard. Because the head replacement is made, the With reference to "9-2-6.
  • Page 291 Troubleshooting Error code Error message Description Remedy Put a proper ink pouch in its correct position. Put an identifiable ink pouch in position inside the The cyan ink pouch cannot 2032 [Ink Pouch Error Cyan] printer. be identified properly. If the problem still persists, please contact your dealer.
  • Page 292 Troubleshooting Error code Error message Description Remedy Take out the white 34 cartridge, open the cover, and have the ink pouch winded properly. Close the [White 34 Check The The white 34 ink pouch may 2085 cover, set the ink pouch back to the printer, and Cartridge] not be winded properly.
  • Page 293 Troubleshooting Error code Error message Description Remedy Although an ink pouch is [Maintenance Pouch Set needed, a maintenance 2200 Set an ink pouch to the black cartridge. Black] solution pouch is set to the black cartridge. Although an ink pouch is [Maintenance Pouch Set needed, a maintenance 2201...
  • Page 294 Troubleshooting Error code Error message Description Remedy Make sure that your PC is connected to the printer, The GT has received an 3002 [PC Data Error] and resend the print data. If you have trouble in unsupported data. sending the data, restart your PC and the printer. The version of printer driver Update the firmware of the PC's printer driver as 3003...
  • Page 295 Troubleshooting Error code Error message Description Remedy Check on the ARX4 file by means of "GTX-4 File In the print data, some Viewer". 3400 [PC Data Error] command in incorrect Create the print data once again. command length is included.
  • Page 296 Error code Error message Description Remedy Check on the ARX4 file by means of "GTX-4 File Viewer". Make sure that your PC is connected to the printer, It is the communication error and start communication between your PC and the...
  • Page 297 Troubleshooting Error code Error message Description Remedy Check on the content of USB flash memory. Insert a USB flash memory into the slot again, and perform the required operation once more. There is something wrong 4106 [Illegal Format] If the problem is still not remedied, restart the with the file's data.
  • Page 298 Troubleshooting Error code Error message Description Remedy Press to clear the error. The network interface was Contact your network setup manager and network 4500 [Machine Error] unable to be activated. administrator. If the problem still persists, please contact your dealer. An error has been detected in Press to clear the error.
  • Page 299 Troubleshooting Error code Error message Description Remedy Make note of the error code and error message, 5096 [Machine Error] The platen cannot be rolled. and please notify it to your dealer. Check to see if there is any source near the printer It is the communication error that produces a loud noise.
  • Page 300 Troubleshooting Error code Error message Description Remedy It is the communication error Check to see if there is any source near the printer between the main board and that produces a loud noise. 5302 [Machine Error] the maintenance unit (on the If the problem still persists even after restarting the color side).
  • Page 301 Troubleshooting Error code Error message Description Remedy The cam of the maintenance If the problem still persists even after restarting the 5322 [Machine Error] unit (on the color side) printer, please contact your dealer. malfunctions. The cam of the maintenance If the problem still persists even after restarting the 5323 [Machine Error]...
  • Page 302 Troubleshooting Error code Error message Description Remedy It is an internal error of the Check to see if there is any source near the printer maintenance unit (on the that produces a loud noise. 5350 [Machine Error] color side), which is Restart the printer and update the firmware again.
  • Page 303 Troubleshooting Error code Error message Description Remedy It is an internal error of the maintenance unit (on the Restart the printer and update the firmware again. 5359 [Machine Error] color side), which is If the problem still persists, please contact your associated with updating of dealer.
  • Page 304 Troubleshooting Error code Error message Description Remedy It is the communication error Check to see if there is any source near the printer between the main board and that produces a loud noise. 5412 [Machine Error] the maintenance unit (on the If the problem still persists even after restarting the white side).
  • Page 305 Troubleshooting Error code Error message Description Remedy Check to see if the wiper is properly installed and The wiper of the maintenance there is no obstacle around the wiper or wiper 5440 [Machine Error] unit (on the white side) cleaner. malfunctions.
  • Page 306 Troubleshooting Error code Error message Description Remedy It is the communication error Check to see if there is any source near the printer between the main board and that produces a loud noise. the maintenance unit (on the 5455 [Machine Error] Restart the printer and update the firmware again.
  • Page 307 Troubleshooting Error code Error message Description Remedy It is the communication error Check to see if there is any source near the printer between the maintenance that produces a loud noise. 5474 [Machine Error] unit (on the white side) and If the problem still persists even after restarting the the cartridge sensor.
  • Page 308 Troubleshooting Error code Error message Description Remedy Check if the ink pouch is seated on the ink cartridge correctly. An abnormality was detected Ensure that the ink cartridge is correctly placed on 5603 [Machine Error] when tried to check the ink the printer.
  • Page 309 Troubleshooting Error code Error message Description Remedy Ascertain whether or not something is placed on Platen button is out of 6031 [Machine Error] the operation panel. working order. For help, please contact your dealer. Ascertain whether or not something is placed on Print button is out of working 6032 [Machine Error]...
  • Page 310 Troubleshooting Error code Error message Description Remedy Check to see if something gets caught in the carriage or any foreign object exists inside the printer. 6104 [Machine Error] Carriage does not move. With reference to "7-1-5. Cleaning the internal area of printer >>P.192", perform the cleaning.
  • Page 311 Troubleshooting Error code Error message Description Remedy Check to see if something gets caught in the carriage or any foreign object exists inside the printer. Carriage cannot perform 6111 [Machine Error] With reference to "7-1-5. Cleaning the internal area capping. of printer >>P.192", perform the cleaning.
  • Page 312 Troubleshooting Error code Error message Description Remedy Ascertain whether or not the cable for the heads is disconnected. It refers to abnormal voltage With reference to "7-1-5. Cleaning the internal area 6230 [Machine Error] in the color heads. of printer >>P.192", perform the cleaning. If the problem still persists, please contact your dealer.
  • Page 313: Acquisition Of Log File

    Troubleshooting 9-4. Acquisition of log file In cases where the printer malfunctions, you may be required by our service personnel to obtain your printer's log file. For this reason, please save your printer's log file to a file. <TIPS>  To the resultant file, such filename (.log) that automatically identifies your printer will be given.
  • Page 314 Troubleshooting Fetch a log file via USB/LAN connection On the PC, from [All Programs] in the Start menu, select the "GTX-4 Maintenance" from "Brother GTX-4 Tools". After the window shown below appears, select the [Log Acquisition] and click [Next]. Perform the required operation by following the on-screen instructions in the dialog box.
  • Page 315: Specifications

    Specifications 10-1. Apparatus External dimensions 55.1 in. (width) x 51.2 in. (depth) x 21.7 in. (height) (1400 mm (width) x 1300 mm (depth) x 550 mm (height)) Basic machine 120 kg (264 lb) weight (including platen) Max. printable area 16.0 in. x 18.0 in. (406.4 mm x 457.2 mm) Printing resolution 1200 dpi x 1200 dpi Power...
  • Page 316: Software

    Specifications 10-2. Software Windows 7 (32 bit/64 bit), Windows 8.1 (32 bit/64 bit), Windows 10 (32 bit/64 Compatible OS bit) and Mac OS X 10.12 Sierra USB 2.0, LAN (10 BASE-T and 100 BASE-TX), USB flash memory (Please use a FAT32-formatted USB memory of which storage capacity is 2 GB to 32 Interface GB in total, and a USB memory without security functions such as password lock function).
  • Page 317: Ink, Maintenance Solution, Cleaning Solution, Pretreatment

    Specifications 10-3. Ink, maintenance solution, cleaning solution, pretreatment 10-3-1. Ink Name Black / Magenta / Cyan / Yellow ink pouch Use expiration date Expiration date on the pouch pack (supposing storage at normal temperature) Storage temperature 0 to 40°C (32 to 104°F) - Store them in a place where they are not exposed to direct sunlight.
  • Page 318: Cleaning Solution

    Specifications 10-3-3. Cleaning solution Name Cleaning solution Use expiration date Expiration date on the container (supposing storage at normal temperature) Storage temperature 0 to 40°C (32 to 104°F) - Store them in a place where they are not exposed to direct sunlight. - Keep them out of the reach of children.
  • Page 319: About Consumable Supplies, Optional Items And Replacement Parts

    Specifications 10-4. About consumable supplies, optional items and replacement parts About consumable supplies, optional items and replacement parts  Consumable supplies: Components required for the printing operation  Optional items: Available items through purchase order according to customers' usage status ...
  • Page 320 *Please note that the contents of this manual may differ slightly from the actual product purchased as a result of product improvements. http://www.brother.com/ 1-5, Kitajizoyama, Noda-cho, Kariya 448-0803, Japan. © 2017 Brother Industries, Ltd. All Rights Reserved. GTX-422 I7061133F E This is the original instructions.

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