Brother GTXpro Quick User Manual
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Brother GTXpro Quick User Manual

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  • Page 2: Environmental Conditions

    > If temperature is too cold, printer will switch automatically to Low-Temp Mode and reduce output. > If humidity too low, please install a HUMIDIFIER. > Min & Max Temperature & Humidity ranges are ideal and we recommend running your GTXpro at a higher number than minimum to reduce additional cleanings.
  • Page 3 Determining Pretreat Quantity Pretreat solution quantity will vary based on thickness of the garment. Use the chart below as a guideline. Fabric Absorbency Pretreat Amount High Absorbency 40-50 Grams Thick materials or open weaves like hoodies 1:1 Mixed Pretreat Medium Absorbency 30-39 Grams Solution Regular Cotton Tees 4.0 to 6.0 oz...
  • Page 4 > Check the REAL temperature with a probe or with strips to ensure that your garments are properly cured for washability. NEVER POWER OFF THE PRINTER VERY IMPORTANT The Brother GTXpro should ALWAYS be left with the Power ON. NEVER shut OFF the printer except if requested by the display message only. Power is needed to perform the needed circulation of the white ink and auto maintenance every day.

  • Page 5: Ink Pouch Replacement

    INK POUCH REPLACEMENT Open the cartridge’s lid on a flat surface and remove the empty pouch. Carefully unpack a new ink pouch from its shipping carton. Push the green tip end of the ink pouch into the cartridge until it clicks into place. Straighten the ink pouch to align it with the gutter of the lid of cartridge, and mount in position inside the metal spring by pulling it with your hand.

  • Page 6: Adjusting The Height Of The Platen

    ADJUSTING THE HEIGHT OF THE PLATEN To ensure optimal print quality when a thicker textile is used, you need to adjust the platen’s height in relation to the thickness of the textile. To adjust the platen height, loosen the Platen Fixing Lever and move the Platen Height Adjustment Lever...

  • Page 7: Print Head Cleaning

    How to perform a WHITE Nozzle Check? Always place the Platen at level A to print a white Nozzle Check pattern on a black paper sheet Menu Test Print Nozzle Check White or transparent plastic sheet > Inspect the printed Nozzle Check patterns for missing nozzle lines indicating a non-firing nozzle. If not all nozzles are firing, start a Head Cleaning to open the closed nozzles.

  • Page 8: Weekly Maintenance

    Head Cleaning Flash Cleaning Heads > If this does not resolve the matter, please visit BrotherDTG.com/Support to contact Brother Support. WEEKLY MAINTENANCE To achieve successful weekly maintenance you will have to do the following actions: • Suction Cap Cleaning WARNING •...
  • Page 9 WEEKLY MAINTENANCE: Suction Cap Cleaning The black silicone lips of the two suction caps should be cleaned with the Cleaning Stick T dipped in Cleaning Solution. Cleaning Stick T It is necessary to remove the build-up of excess ink located on the edges of the caps.

  • Page 10: Maintenance Parts Exchange

    WEEKLY MAINTENANCE: Nozzle Guard Cleaning with the Clean Stick R dipped in Cleaning Solution. Wipe clean the 2 nozzle guards & Make sure to clean and remove any dried ink in the nozzle guard port holes. Clean the metallic parts &...
  • Page 11 Wiper Cleaner Replacement Simply remove the old Wiper Cleaner by lifting it up. Replace with a new one. Flushing Foam Replacement Lift up the Flushing Foam Receivers and place them on paper towels to soak up the dripping ink. Remove the two Flushing Foam pieces and wash the receivers to clean off excess ink build up.

  • Page 12: Additional Weekly Maintenance

    ADDITIONAL WEEKLY MAINTENANCE Visual inspection is important to keep your printer up and running. Inspect all the moving parts of the machine and also check for leakage of ink. Also, please follow all the instructions which may appear on the display of the printer. When you see a yellow number, push the right arrow key to know what you have to do to clear the Error/Warning message.
  • Page 13 When Not Using Printer for a Long Period of Time > When the printer will not be used for a prolonged period of time, follow appropriate procedures before storing the printer according to the expected storage period and storage conditions. When in doubt, create a ticket at BrotherDTG.com/Support for support.
  • Page 14 URL for readers of printed user guide: vimeo.com/showcase/6912349 DEALER CONTACT INFORMATION Get access to Brother Academy, an online resource for training new employees, learning new application techniques, and maintaining DTG equipment. If you still need technical support with your GTXpro, submit a support ticket at BrotherDTG.com/Support...

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