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6
To run a diagnostic test on a specific device, press Esc and click Yes to stop
the diagnostic test.
7
Select the device from the left pane and click Run Tests.
8
If there are any issues, error codes are displayed.
Note the error code and validation number and contact Dell.
Diagnostics
The following table shows different beep codes and what they indicate.
Table 9. Diagnostics
Beep code
1
2
3
4
5
6
Wi-Fi power cycle
If your computer is unable to access the internet due to Wi-Fi connectivity issues
a Wi-Fi power cycle procedure may be performed. The following procedure
provides the instructions on how to conduct a Wi-Fi power cycle:
1
Turn off your computer.
2
Turn off the modem.
3
Turn off the wireless router.
4
Wait for 30 seconds.
5
Turn on the router.
6
Turn on the modem.
7
Turn on your computer.
Problem description
Motherboard: BIOS ROM failure
No Memory/RAM detected
Chipset error
Memory or RAM failure
CMOS battery failure
Video card/chip failure
197
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