Canon LBP351 Series Service Manual page 75

Error Code Description
8xxx 5206
An HTTP status code other
than 206 or 200 was returned
from HTTP.
5207 Generation of secure socket
failed.
5208 Certificate check error
5209 Connection time-out
520A The port number is invalid.
520B The port number is invalid
(when using a proxy server).
520C The remote host cannot be ac-
cessed.
520D The remote host cannot be ac-
cessed (when using a proxy
server).
520E The host name cannot be re-
solved.
520F The host name cannot be re-
solved (when using a proxy
server).
5301 Failed to retrieve the data
stream
5302 Failed to create the file object
for receipt
5303 Failed to create the data stream
of the file for receipt
5304 Failed to receive the data
5305 An error about reserving the file
data for receipt
5306 Failed to close the data stream Contact the support department of the
5307 Failed to close the file data for
receipt
5308 Invalid hash code of the down-
load file
5309 The proxy authentication meth-
od is not supported, or access
to the CDS file server is not per-
mitted.
Remedy
Check the network environment of the de-
vice (such as the examples shown below).
• Check if the user authentication of the
proxy is wrong.
• Check if an invalid response or time-
out has been returned from the gate-
way, proxy server, or DNS server.
If it occurs again, contact the support de-
partment of the sales company.
(Together with the system log/sublog of the
device, the distribution log of the Updater,
the SOAP message notifying of the error,
and the log of the proxy server)
Contact the support department of the
sales company.
(Attach the Sublog and update log of the
device.)
Check the network environment of the de-
vice and start the operation again.
If it occurs again, contact the support de-
partment of the sales company.
(Together with information regarding the
network environment of the user and the
system log/sublog of the device)
Contact the support department of the
sales company.
(Attach the Sublog and update log of the
device.)
Check the network environment of the de-
vice, and start the operation again.
Check that no problem is found in the HDD.
When this error occurs again, contact Sup-
port Group of sales companies.
sales company.
(Attach the Sublog and update log of the
device.)
Check the network environment of the de-
vice, and start the operation again.
Check the proxy authentication method be-
ing used, change the setting to use a sup-
ported proxy authentication, and then start
the operation again.
Check that access to the following URL is
permitted.
• device.c-cdsknn.net (protocol: https)
• cdsknn.net.edgesuite.net (protocol:
http)*
* The following URL in the product of
after iR-ADV C2200 series.
a02.c-cdsknn.net (protocol: https)
But, it excludes iR-ADV
C5200/9200/7200 series.
68
3. Technical Explanation (System)
Cause of error
CDS server UP DATER
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Network
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