Canon LBP351 Series Service Manual page 67

No. Messages
16 Restart failed. Manual update
Turn the main pow- (error dialogue)
er OFF and ON.
Automatic update
(error dialogue)
17 Specify [E-Mail Ad- At the time of pe-
dress] with up to 64 riodical update
characters. setting
18 The following char- At the time of pe-
acters cannot be riodical update
used for the [E-Mail setting
Address]:
, : ; " ( ) [ ] < > \
19 Specify [Com- At the time of pe-
ments] with up to riodical update
128 characters. setting
20 The [Delivery Serv- In setting with the
er URL] is incor- deliver server
rect. URL.
● Explanation on Error Codes and Their Remedies
The following shows the error codes displayed on CDS error dialogs and the Control Panel of the device (local UI) and explanation
of those error codes.
How to read an error code
An error code consists of a number of eight digits (hexadecimal number) displayed on the UI.
Error Message dialogue
Timing of dis- Cause
play
An error occurred at the
time of the device restart.
An error occurred at the
time of the device restart.
The specified E-mail ad-
dress exceeded 64 charac-
ters.
The E-mail address was in-
cluding the characters
which could not be used.
Comments exceeded 128
characters.
The specified deliver server
URL is wrong.
8 4 0 1 4 2 0 6
After turning OFF and then ON the main power of the device,
re-execute the job.
If it recurs, obtain the log etc. (Refer to "System Manage-
ment Operations" under "Version Upgrade"of "Updater" in
"Troubleshooting" of this manual.) and contact Support Div.
of the sales company.
After turning OFF and then ON the main power of the device,
re-execute the job.
If it recurs, obtain the log etc. (Refer to "System Manage-
ment Operations" under "Version Upgrade"of "Updater" in
"Troubleshooting" of this manual.) and contact Support Div.
of the sales company.
Specify E-mail address within 64 characters.
Do not specify E-mail address with characters which cannot
be used.
Specify comments within 128 characters.
Enter the right URL(https://device.c-cdsknn.net/cds_soap/
updaterif)
Code
The first digit
Error field
The second digit
Operator
The 3rd - 4th digits
Method category
The 5th digit
Category code
The 6 - 8th digits
Description code
60
3. Technical Explanation (System)
Remedy
Value Contents
8 Error
0 Not defined.
1 CDS server
2 Updater
3 UGW
4 Service person
5 IT administrator (User)
6 Scheduled Update
xx Method
0 Not categorized
1 Operation
2
I/O
3 Device
3 SOAP communication
5
HTTP communication
6 Socket communication
7 Other internal doces
A/B
Internal module
F
Local CDS
000- See Error code list