Update System Software From A Usb Storage Device; Downgrade To An Older Software Version; Determine The Software Version - Polycom Pano Administrator's Manual

basis as long as the Maintenance hours begin and Maintenance hours end values do not
change. If the values change, a new random time within the new time window is calculated.

Update System Software from a USB Storage Device

Procedure
1. Obtain the software package from
2. Save the software upgrade package to the root directory of a USB storage device.
3. Connect the USB storage device to the USB 2.0 port on the back of the device. This is the top
USB port. The device detects the USB storage device and displays a prompt on the monitor for
you to confirm that you want to update the software.
4. Select OK. Follow the setup wizard instructions to complete the update.

Downgrade to an Older Software Version

You can downgrade the software on a Pano device to an earlier version using any of the supported
software update methods.

Determine the Software Version

Before you downgrade system software, Polycom recommends that you check the current system
software version you are running.
Procedure
1. Do one of the following:
▪ Go to the Polycom Pano web interface by opening a web browser and entering the IP
address of the Polycom Pano system using the format https://IPaddress (for example,
https://10.11.12.13), go to Dashboard, and view the Software Version in the system
summary table.
▪ Go to the Polycom Pano web interface, go to General Settings > Software Update, and
view the Current Version in the Manual Update section.
Polycom, Inc.
Polycom Support.
System Maintenance
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