Polycom Pano User Manual
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Polycom Pano User Manual

Polycom Pano User Manual

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Polycom Documentation
Copyright © 2020, Polycom, Inc. All rights reserved. No part of this document may be reproduced, translated into
another language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose,
without the express written permission of Polycom, Inc
6001 America Center Drive
San Jose, CA 95002
USA
Printed from Polycom, Inc. (http://documents.polycom.com)

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  • Page 1 Polycom Documentation Copyright © 2020, Polycom, Inc. All rights reserved. No part of this document may be reproduced, translated into another language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc...

  • Page 2: Table Of Contents

    Sharing Content Using the Pano App........
  • Page 3 Using Polycom Cloud Service....... Sign in to the Polycom Cloud Service......33 Sign Out from the Polycom Cloud Service.

  • Page 4: Copyright And Trademark

    Open Source Software Used in this Product This product may contain open source software. You may receive the open source software from Polycom up to three (3) years after the distribution date of the applicable product or software at a charge not greater than the cost to Polycom of shipping or distributing the software to you.
  • Page 5 Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocumentationFeedback@polycom.com. Polycom Support Visit the Polycom Support Center for End User License Agreements, software downloads, product documents, product licenses, troubleshooting tips, service requests, and more.

  • Page 6: Before You Begin

    Before You Begin This information is for users who want to perform basic-to-intermediate tasks with the Polycom® Pano™ device, such as sharing and interacting with content using a mobile device, computer system, or the Polycom® Pano™ App. The following related documents are available at...

  • Page 7: Getting Started With Polycom Pano

    Related Topics Getting Started with Polycom Pano Pano Home Screen You see the home screen when the Pano device starts up or when you exit a session. A session consists of at least one of the following: • An open blackboard or whiteboard •...

  • Page 8: Home Screen Elements

    Description Primary Network IP address IP address of the Pano device when it’s connected to the Primary network. You can use this IP address to connect with the Pano device and share content from your device. Note Availability of this IP address is dependent on Pano settings.

  • Page 9: Start Collaborating

    Pano Home Screen Start Collaborating You can start collaborating on the Pano device by opening a blackboard or by sharing content from your device. The animations you see on the home screen let you know which options you have for creating and sharing content.
  • Page 10 Share content using the Pano App. Share content using an HDMI connection. Related Topics Pano Home Screen Sharing Content Printed from Polycom, Inc. (http://documents.polycom.com) Page 10...

  • Page 11: Sharing Content

    Sharing Content You can use a wireless or HDMI connection to the Pano device to share content. The following is supported: • Sharing content from an AirPlay- or Miracast-certified device. • Sharing content from the Pano App, which wirelessly connects to the Pano device.

  • Page 12: Share Content Using An Airplay-Certified Device

    You can share the screen and audio of a Microsoft Windows® or Android™device with a Pano system. Remember the following when sharing content using a Miracast-certified device: • You control the audio with the volume controls on your device. •...

  • Page 13: Share Content Using An Hdmi Connection

    Share Content Using an HDMI Connection You can share content from a personal device that is directly connected to the Pano device using an HDMI cable. Remember the following when sharing your device using an HDMI connection: • Content from your device starts sharing with the Pano device as soon as the HDMI cable is connected.

  • Page 14: Content Sharing Limitations

    Related Topics Sharing Content Content Sharing Limitations The following content-sharing features are not supported by the Pano device: • High-bandwidth digital content protection (HDCP) • Casting from direct streaming sources, such as web links, YouTube™, or Google Chromecast®...

  • Page 15: Creating And Interacting With Content

    You can create and interact with content using the Pano device toolbar. Interacting with Content The Pano device has touch capabilities so that you can quickly and easily manipulate and navigate content. This feature is automatically enabled when your administrator connects a touch-capable monitor or pointing device, such as a USB mouse, to the Pano device.

  • Page 16: Show An Item From The Content Tray

    2 Select the item you want to show. Related Topics Access Content Toolbar Elements The Pano device toolbar provides you options for creating and interacting with content. Table 1. Annotation Toolbar Elements Element Description Toggle (enter and exit) full-screen presentation mode.

  • Page 17: Annotate Content

    2 Select a color from the toolbar. 3 Write annotations on the content. A transparent highlight appears briefly. 4 Repeat as often as you desire anywhere on the displayed content. Related Topics Creating and Interacting with Content Printed from Polycom, Inc. (http://documents.polycom.com) Page 17...

  • Page 18: Erase An Annotation

    The snapshot tool freezes live content, including annotations or highlighter marks, by capturing the current screen so you can highlight or annotate on it. A limited number of snapshots are available. A prompt notifies you when you have reached the snapshot limit. Printed from Polycom, Inc. (http://documents.polycom.com) Page 18...

  • Page 19: Switch Between Live Content And Snapshot

    The blackboard and whiteboard give you blank canvases to write on for ideation and collaboration. You can create a new blackboard or whiteboard at any time. A prompt notifies you when you reach the blackboard or whiteboard limit. Procedure • Do one of the following: Printed from Polycom, Inc. (http://documents.polycom.com) Page 19...

  • Page 20: Create An Infinite Blackboard Or Whiteboard

    You can extend the canvas of a blackboard or whiteboard to create a continuous flow of written or drawn ideas. The Pano device displays one board at a time, but you can zoom in and out of a continuous blackboard or whiteboard session to view specific details.

  • Page 21: End A Content Session From The System Web Interface

    Creating and Interacting with Content Zoom and Move Shared Content You can zoom in and out of active content on the Pano device. You can also move active shared content around on the connected display. When you take a snapshot of zoomed in or moved content, the snapshot captures the current image size and position.

  • Page 22: Panel Bar Menu

    Creating and Interacting with Content Access Content Control Shortcuts Each content item shared with the Pano device is enclosed within a panel that contains a bar with shortcut controls for minimizing, maximizing, and closing a content item. The bar is hidden until you tap on the panel.
  • Page 23 When a content item is maximized, tap to restore the content source to the original view. • to stop live content, or to delete a blackboard, whiteboard, or snapshot. Related Topics Panel Bar Menu Printed from Polycom, Inc. (http://documents.polycom.com) Page 23...

  • Page 24: Polycom Pano App

    Polycom Pano App The Polycom® Pano™ App lets you wirelessly share content from a computer that is connected to a Pano system or Polycom video system over an IP network. You can share your screen or a single application from your computer.

  • Page 25: Check Application Version

    Related Topics Install Application Software Connecting to a Polycom Endpoint Connect to a Polycom endpoint before you share content. For a list of supported Polycom endpoint systems, refer to the Polycom Content App Release Notes available on Polycom Support. Related Topics...
  • Page 26 Related Topics Connecting to a Polycom Endpoint Automatically Detecting Polycom Endpoints Polycom Content App can detect nearby Polycom endpoints systems to facilitate content sharing. This feature requires the following: • Your device’s Bluetooth detection is on. • Nearby Polycom endpoints have enabled Bluetooth broadcasting.

  • Page 27: Connecting To A Polycom Endpoint Via Usb

    • If the Content App isn’t running, nothing happens. • If the Content App is running and isn’t connected to any devices, it connects to the Polycom Trio system or RealPresence Touch device. • If the Content App is already connected to a device, it connects to the Polycom Trio system or RealPresence Touch device after it disconnects from the existing device.

  • Page 28: Sharing Content

    You can share content on a connected Polycom endpoint. Follow these steps: Connecting to a Polycom Endpoint Share Content Related Topics Sharing Content Share Content You can share your desktop or a running application after you are connected to Polycom endpoint. Printed from Polycom, Inc. (http://documents.polycom.com) Page 28...

  • Page 29: Notes About Windows Content Audio

    Prerequisite You need to connect to a Polycom endpoint that is in the same network segment as your device. Otherwise, content sharing may not be available. You can share one local content source at a time. Procedure • Do one of the following: To share your desktop, select Desktop.
  • Page 30 Shared Content toolbar. 3 Move or resize the zoom frame that appears on your content window. The content in the zoom frame displays as full screen on the monitor of the Polycom endpoint. 4 Select Magnifying Glass again to stop the Magnifying Glass.
  • Page 31 Some features are available to Polycom Pano systems only. Related Topics Controlling Content Save Content When you’re sharing content on a Pano system, you can save content screenshots as JPG and PDF files in a zip archive. Prerequisite Note The content saving feature is unavailable in the following cases: •...
  • Page 32 When sharing content with the Content App, you can maximize or restore the content window on the Pano system. Prerequisite This works only when the Pano system and the device using the Content App are on the same network. Procedure •...

  • Page 33: Icons

    Sign in to the Polycom Cloud Service You can sign in to the Polycom Cloud Service to receive Content App software updates. If you are connected to a Polycom endpoint, you must disconnect from it before you can sign into the Polycom Cloud Service.

  • Page 34: Sign Out From The Polycom Cloud Service

    Select , then select Sign Out. Related Topics Using Polycom Cloud Service View My Account Information You can view the email address you used to sign in to the Polycom Cloud Service. Procedure • Select Account Related Topics Using Polycom Cloud Service Printed from Polycom, Inc.

  • Page 35: Troubleshooting

    You can view or send the log files to your administrator to help determine causes of and solutions to problems. Procedure 1 Do one of the following: • (Windows) Right-click Polycom Content App on the application’s title bar. • (macOS) Select Content App, then select Help. 2 Select Log Collector.
  • Page 36 Related Topics Troubleshooting Printed from Polycom, Inc. (http://documents.polycom.com) Page 36...

  • Page 37: Troubleshooting

    View System Information Locating the IP Address You can view the system IP addresses on the Pano device home screen. Subject to your system settings, up to two IP addresses may appear on the title bar of the home screen. For example: •...
  • Page 38 Related Topics View System Information Printed from Polycom, Inc. (http://documents.polycom.com) Page 38...

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