Delete System Settings; Updating System Software; Update System Software From The Web Interface - Polycom Pano Administrator's Manual

Perform a Factory Reset
Procedure
1. Do one of the following to restart the system:
▪ Access the web interface by opening a web browser and entering the IP address of the
Pano device using the format https://IPaddress (for example, https://10.11.12.13), go to
Diagnostics > System Reset, and then select Restart.
▪ Disconnect and reconnect the power cord or network cable, if the system is powered by PoE
+.
2. When the LED on the reset button turns white, immediately press and hold it for ten seconds.
Make sure your finger fully covers the button. This interrupts the system startup and initiates the
factory reset process. The LED alternates blue and amber lights during the process. If the LED
blinks a blue light after you press the reset button, an interruption of the system startup did not
occur. Wait for the system startup to complete and then repeat the process. The system restarts
automatically when the factory reset process is complete.

Delete System Settings

A system reset refreshes the system deleting all settings except the following:
▪ Current software version
▪ Logs
Procedure
1. Access the web interface by opening a web browser and entering the IP address of the Polycom
Pano system using the format https://IPaddress (for example, https://10.11.12.13).
2. Select Diagnostics > System Reset, and then select Reset All Sysem Configurations.
After about 15 seconds, the system restarts and displays the setup wizard.

Updating System Software

You can use the following methods to configure Polycom Pano systems to get software updates:
▪ A server on your network
▪ The online software server hosted by Polycom
▪ Software file obtained from
USB 2.0 storage device.
▪ Polycom Cloud Service

Update System Software from the Web Interface

Using the Polycom Pano web interface, you can manually or automatically update the software from the
Polycom server, which has the latest released software version available.
Manually Update Software
You can manually update the Polycom Pano software from the Polycom server.
Polycom, Inc.
http://support.polycom.com and uploaded to the web interface using a
System Maintenance
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