Copying Problems - Dell 1600n User Manual

Copying Problems

Condition
Copies are too light or
too dark.
Smears, lines, marks or
spots appear on copies.
Copy image is skewed.
Blank copies print out.
Image rubs off the copy
easily.
Frequent copy paper
jams occurs.
Fewer copies from the
toner cartridge than
expected prints out.
Suggested solutions
Use the <Contrast> button to darken or lighten the background of the copies.
• If defects are on the original, press the <Contrast> button to lighten the background of
your copies.
• If no defects are on the original, clean the scanner glass and underside of the document
cover. See page 150.
• Ensure that the original is positioned correctly on scanner glass.
• Check that the copy paper is loaded correctly.
Ensure that the original is face down on the scanner glass or face up in the Automatic
Document Feeder.
• Replace the paper in the paper tray with paper from a new package.
• In high humidity areas, do not leave paper in the machine for the extended periods of time.
• Fan the stack of paper, then turn it over in the paper tray. Replace the paper in the tray with
a fresh supply. If necessary, check/adjust the paper guides.
• Ensure that the paper is the proper paper weight.
2
75g/m (20 lb) bond paper is recommended.
• Check for copy paper or pieces of copy paper remaining in the machine after a paper jam has
been cleared.
• Your originals may contain pictures, solids or heavy lines. For example, your originals may be
forms, newsletters, books or other documents that use more toner.
• The machine may frequently be turned on and off.
• The document cover may be left open while copies are being made.
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Trou ble sho oting