Copying Problems; Scanning Problems - Dell 2335dn Multifunctional Laser Printer User Manual

Copying Problems

Condition
Copies are too light
or too dark.
Smears, lines,
marks or spots appear on
copies.
Copy image is
skewed.
Blank copies print
out.
Image rubs off the
copy easily.
Frequent copy paper
jams occurs.
Fewer copies from
the toner cartridge than
expected prints out.

Scanning Problems

Suggested solutions
Use the Contrast menu to darken or lighten the
background of the copies.
If defects are on the original, select Copy
Contrast to lighten the background of your copies.
If no defects are on the original, clean the document
glass and underside of the document cover. See
the scanner".
Ensure that the original is positioned correctly on
document glass.
Check that the copy paper is loaded correctly.
Ensure that the original is face down on the document
glass or face up in the DADF
Replace the paper in the paper tray with paper from
a new package.
In high humidity areas, do not leave paper in the
printer for the extended periods of time.
Fan the stack of paper, then turn it over in the paper
tray. Replace the paper in the tray with a fresh supply. If
necessary, check/adjust the paper guides.
Ensure that the paper is the proper paper weight. 75
2
g/m (20 lb) bond paper is recommended.
Check for copy paper or pieces of copy paper
remaining in the printer after a paper jam has been
cleared.
Your originals may contain pictures, solids or heavy
lines. For example, your originals may be forms,
newsletters, books or other documents that use more
toner.
The document cover may be left open while copies
are being made.
"Cleaning