Office Hours - ZyXEL Communications X6004 User Manual

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H A P T E R
12.1 Overview
This chapter shows you how to set the office hours for the X6004. You can use office hours to
have the X6004 deal with incoming calls differently at different times of day and night.
12.1.1 What You Can Do in the Office Hour Screen
Use the Office Hour screen to configure the days of the week and times you are in the office.
See Section 12.2 on page
12.1.2 What You Need To Know About Office Hours
The office hours you specify on the X6004 are used by the auto-attendant feature to determine
how the X6004 handles incoming calls. For example, when calls come into your organization
during office hours you may want to allow them to enter any extension they wish to call.
However, when calls come into your organization after office hours you may want to direct
them all to a single extension (a night clerk, for example) or you may want to divert all
incoming calls to voice mail.
12.1.3 Before You Begin
Before you configure office hours, you should know how to configure the auto-attendant. See
Chapter 18 on page 231
Individuals can also specify their own office hours to deal with calls differently during various
parts of the work week. See
12.2 Office Hour Screen
Use this screen to specify office hours for the X6004. To access this screen, click
Configuration > PBX > Server Configuration > Office Hour.
X6004 User's Guide
157.
for more information.
Section 13.3.4 on page 169
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Office Hours

for more information.
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