Advanced Features - ZyXEL Communications X6004 User Manual

3 Disconnect and re-connect the power adaptor to the X6004.
4 Turn the X6004 off and on.
5 If the problem continues, contact your ISP.
The Internet connection is slow or intermittent.
1 There might be a lot of traffic on the network. Look at the LEDs, and check
on page
programs that use the Internet, especially peer-to-peer applications.
2 Reboot the X6004.
3 Disconnect and re-connect the power adaptor to the X6004.
4 Turn the X6004 off and on.
5 If the problem continues, contact the network administrator or vendor, or try one of the
advanced suggestions.
Advanced Suggestions
• Check the settings for bandwidth management. If it is disabled, you might consider
activating it. If it is enabled, you might consider changing the allocations.
• Check the settings for QoS. If it is disabled, you might consider activating it. If it is
enabled, you might consider raising or lowering the priority for some applications.

35.4 Advanced Features

Fail to add a device in a ZyStack.
1 The X6004 only supports up to five X6004s in a ZyStack. It would be failed If you try to
add the sixth ZyStack X6004.
2 Make sure the ZyStack X6004 is up and connected to the network. You can make a ping
from the X6004 to it through the CLI command mode.
3 Make sure that the serial number, WAN and LAN IP addresses you configured in the
Configuration > ZyStack > Setting > Add or Edit screen are correct.
Fail to initiate packet capturing in Maintenance > Administration >
Diagnostics > Packet Capture.
The diagnostics are only available for a "debug administrator". You have to use an account
with "debug admin" privilege rank to log into the X6004 first. See
X6004 User's Guide
42. If the X6004 is sending or receiving a lot of information, try closing some
Chapter 35 Troubleshooting
Section 1.4
Section 3.8 on page 87.
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