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ZyXEL Communications IP PBX X6004 Manuals
Manuals and User Guides for ZyXEL Communications IP PBX X6004. We have
1
ZyXEL Communications IP PBX X6004 manual available for free PDF download: User Manual
ZyXEL Communications IP PBX X6004 User Manual (334 pages)
IP PBX
Brand:
ZyXEL Communications
| Category:
PBX
| Size: 8.8 MB
Table of Contents
About this User's Guide
3
Document Conventions
4
Safety Warnings
6
Table of Contents
9
Contents Overview
9
Table of Contents
11
List of Figures
21
List of Tables
27
Introduction and Tutorials
31
Part I: Introduction and Tutorials
31
Chapter 1 Getting to Know Your X6004
33
Introduction
33
Figure 1 IP PBX Example
33
Figure 2 SIP Devices and the X6004
34
PBX Telephony Features
34
Voice over Internet Protocol (Voip) Implementation
34
Scalable Design
35
Ways to Manage the X6004
35
Good Habits for Managing the X6004
35
Figure 3 Scalable Design
35
Leds
36
Figure 4 Leds
36
Table 1 Leds
36
How It Works
37
Chapter 2 How It Works
37
Call Routing
37
Call Routing Terms
37
Figure 5 FXS and FXO Ports
38
Figure 6 Auto-Attendant
38
Internal Call Routing
39
Outbound Call Routing
39
Figure 7 Outbound Call Routing - Basic
39
Figure 8 Outbound Call Routing - Advanced
40
Tutorials
41
Chapter 3 Tutorials
41
Figure 9 Tutorial Overview
41
Table 2 Tutorials Overview
41
Making Internal Calls
42
Configure SIP Extensions
42
Figure 10 Internal Calls
42
Figure 11 Configuration > PBX > Extension Management > Authority Group
42
Figure 12 Add/Edit Authority Group
43
Figure 13 Configuration > PBX > Extension Management > Authority Group
43
Figure 14 Authority Group Configuration
43
Figure 15 Add Multiple SIP Extensions
44
Figure 16 Authority Group Configuration
44
Connect IP Phones
45
Register IP Phones
45
Figure 17 Connect IP Phones
45
Auto Provisioning
46
Figure 18 Example IP Phone SIP Registration Screen
46
Figure 19 Auto Provisioning
47
Figure 20 Configuration > PBX > Server Configuration > Auto Provision
47
Figure 21 Configuration > PBX > Server Configuration > Auto Provision > Edit
48
Figure 22 Configuration > PBX > Server Configuration > Auto Provision
48
Making PSTN Calls
49
Connecting to PSTN
49
Figure 23 Making a PSTN Call
49
Figure 24 FXO Interface Card Connection
49
Figure 25 Configuration > PBX > Outbound Line Management > Outbound Line Group
50
Figure 26 Add FXO Trunk
50
Figure 27 Configuration > PBX > Outbound Line Management > Outbound Line Group
50
Figure 28 FXO Connection Configuration
51
Figure 29 Configuration > PBX > Outbound Line Management > Outbound Line Group
51
Figure 30 Confirm AA Setting
51
Dialing Rule for PSTN
52
Figure 31 Outbound Calls Via PSTN
52
Figure 32 Configuration > PBX > Outbound Line Management > LCR
52
Figure 33 Local_Call LCR
53
Figure 34 Dial Condition for Local_Call LCR
53
LCR to Authority Group Assignment
54
Figure 35 Configuration > PBX > Group Management
54
Figure 36 LCR to Authority Group Assignment
54
Making ITSP Calls
55
Connecting to ITSP
55
Figure 37 Outbound Calls Via PSTN
55
Figure 38 Making ITSP Calls
55
Figure 39 Network Connection to ITSP
56
Figure 40 Configuration > PBX > Outbound Line Management > Outbound Line Group
56
Table 3 Sample Voip Account Information
56
Figure 41 Add SIP Trunk
57
Figure 42 Configuration > PBX > Outbound Line Management > Outbound Line Group
57
Figure 43 SIP Connection Configuration
58
Figure 44 Configuration > PBX > Outbound Line Management > Outbound Line Group
58
Dialing Rule for ITSP
59
Figure 45 Confirm AA Setting
59
Figure 46 Outbound Calls Via ITSP
59
Figure 47 Configuration > PBX > Outbound Line Management > LCR
59
Figure 48 Long_Distance_Call LCR
60
LCR to Authority Group Assignment
61
Figure 49 Dial Condition for Long_Distance_Call LCR
61
Figure 50 Configuration > PBX > Group Management
61
Using Call Features
62
Customizing Feature Codes
62
Figure 51 LCR to Authority Group Assignment
62
Figure 52 Outbound Calls Via ITSP
62
Using the Voicemail Feature
63
Figure 53 Configuration > PBX > Server Configuration > SIP Server > Feature Code
63
Figure 54 Zyxel V300 Voicemail Configuration
63
Phone User Tutorial
65
Chapter 4 Phone User Tutorial
65
Using Your Web Portal
65
Your Information
65
Accessing the Web Portal
65
Figure 55 Tutorial: Web Portal IP Address
65
Table 4 Your Information
65
Changing Your Security Information
66
Figure 56 Tutorial: Log in
66
Figure 57 Tutorial: Peer Info Tab
66
Personalizing Your Settings
67
Figure 58 Tutorial: Changing Security Information
67
Figure 59 Tutorial: Forward / Block Tab
67
Figure 60 Tutorial: Configuring Call Settings
68
Table 5 Tutorial: Call Settings
68
Figure 61 Tutorial: DND White List
69
Figure 62 Tutorial: Find Me List
69
Figure 63 Tutorial: Black List
69
Setting up Voicemail
70
Using the Web Phone (IP Phone Users Only)
70
Figure 64 Tutorial: Voicemail Tab
70
Figure 65 Tutorial: Setting up Voicemail
70
Table 6 Tutorial: Voicemail Settings
70
Figure 66 Tutorial: Web Phone Tab
71
Figure 67 Tutorial: Security Pop-Up
71
Figure 68 Tutorial: the Web Phone
71
Table 7 Tutorial: Basic Web Phone Call Features
72
Web Configurator & Network Setup
73
Part II: Web Configurator & Network Setup
73
Chapter 5 The Web Configurator
75
Introduction
75
System Login
75
Figure 69 Web Configurator: Login
76
The System Screen
77
Figure 70 Web Configurator Home Screen (System)
77
Table 8 Navigation Buttons Sub-Links Overview
78
Table 9 Navigation Panel Links
78
The Navigation Panel
78
Dashboard - System Information
79
Figure 71 Dashboard
80
Table 10 Dashboard
80
Saving Your Configuration
82
Icons in the Web Configurator
82
Table 11 Icon Explanation Table
82
Resetting the X6004
83
Rebooting the X6004
83
Logging out of the Web Configurator
83
Figure 72 Maintenance > Reboot
83
Help
84
Figure 73 Web Configurator: Logout Link
84
Network Deployment
85
Chapter 6 Network Deployment
85
Network Deployment Overview
85
Figure 74 Network Deployment Overview
85
LAN Configuration
86
WAN Configuration
86
DNS Server Address Assignment
86
Configure WAN Settings
86
Figure 75 Configuration > Network > LAN
86
Table 12 Configuration > Network > LAN
86
DDNS (Dynamic DNS)
87
Figure 76 Configuration > Network > WAN
87
Table 13 Configuration > Network > WAN
87
DDNS Configuration
88
DYNDNS Wildcard
88
Figure 77 Configuration > Network > DDNS
88
Table 14 Configuration > Network > DDNS
88
NTP (Network Time Protocol) Configuration
89
Figure 78 Configuration > Network > NTP
89
Table 15 Configuration > Network > NTP
89
Static Route Overview
90
Configuring Static Route
90
Figure 79 Example of Static Routing Topology
90
Figure 80 Configuration > Network > Static Route
90
Add a Static Route
91
Figure 81 Configuration > Network > Static Route > Add
91
Table 16 Configuration > Network > Static Route
91
Table 17 Configuration > Network > Static Route > Add
91
Ip Pbx
93
Part III: IP PBX
93
SIP Server
95
Chapter 7 SIP Server
95
SIP Server Overview
95
Rtp
95
Figure 82 SIP Devices and the X6004
95
SIP Server Global Settings
96
Figure 83 Configuration > PBX > Server Configuration > SIP Server > Global Set
96
Table 18 Configuration > PBX > Server Configuration > SIP Server > Global Set
96
FXO Channel
97
Configure FXO Settings
97
Figure 84 Configuration > PBX > Server Configuration > SIP Server > FXO
97
Table 19 Configuration > PBX > Server Configuration > SIP Server > FXO
97
Configure FXS Settings
98
Figure 85 Configuration > PBX > Server Configuration > SIP Server > FXS
98
Table 20 Configuration > PBX > Server Configuration > SIP Server > FXS
98
Call Blocking
99
Call Blacklist
99
Figure 86 Configuration > PBX > Server Configuration > SIP Server > Call Block
99
Table 21 Configuration > PBX > Server Configuration > SIP Server > Call Block
99
Setting Feature Codes
100
Figure 87 Configuration > PBX > Server Configuration > SIP Server > Call Block > Black List
100
Table 22 Configuration > PBX > Server Configuration > SIP Server > Call Block > Black List
100
Figure 88 Configuration > PBX > Server Configuration > SIP Server > Feature Code
101
Table 23 Configuration > PBX > Server Configuration > SIP Server > Feature Code
101
Auto Provision
103
Chapter 8 Auto Provision
103
Auto Provisioning Overview
103
How to Configure Auto Provisioning
103
How Auto Provisioning Works
104
Auto Provision Screen
104
Figure 89 Configuration > PBX > Server Configuration > Auto Provision
104
Auto Provision Edit Settings
105
Figure 90 Configuration > PBX > Server Configuration > Auto Provision > Edit
105
Table 24 Configuration > PBX > Server Configuration > Auto Provision
105
Table 25 Configuration > PBX > Server Configuration > Auto Provision > Edit
105
Auto Provision View SPTGEN
106
Figure 91 Configuration > PBX > Server Configuration > Auto Provision > Advanced
106
Qos
107
Chapter 9 Qos
107
Qos Overview
107
Tos
107
Diffserv
108
DSCP and Per-Hop Behavior
108
Qos Settings
108
Figure 92 Configuration > PBX > Server Configuration > Qos
109
Table 26 Configuration > PBX > Server Configuration > Qos
109
Voice Mail
111
Chapter 10 Voice Mail
111
Voice Mail Overview
111
Mail Relay
111
Voice Mail Screen
111
Figure 93 Configuration > PBX > Server Configuration > Voice Mail
112
Table 27 Configuration > PBX > Server Configuration > Voice Mail
112
Phonebook
113
Chapter 11 Phonebook
113
Phonebook Overview
113
LDAP Based Phonebook
113
Local Phonebook
114
Phonebook Configuration Screen
114
Figure 94 Configuration > PBX > Server Configuration > Phonebook
114
Table 28 Configuration > PBX > Server Configuration > Phonebook
114
Import Phonebook Screen
115
LDAP Phonebook Screen
115
Figure 95 Import Phonebook Screen
115
Figure 96 Configuration > PBX > Server Configuration > Phonebook > LDAP Phonebook
116
Table 29 Configuration > PBX > Server Configuration > Phonebook > LDAP Phonebook
116
Figure 97 Configuration > PBX > Server Configuration > Phonebook > Local Phonebook
117
Local Phonebook Add/Edit Screen
117
Local Phonebook Screen
117
Table 30 Configuration > PBX > Server Configuration > Phonebook > Local Phonebook
117
Figure 98 Local Phonebook Add/Edit Screen
118
Table 31 Local Phonebook Add/Edit Screen
118
DSP Management
119
Chapter 12 DSP Management
119
DSP Overview
119
Installing a Second DSP Module
119
Removing a DSP Module
120
DSP Management
120
Figure 100 Removing a DSP Module
120
Figure 99 Installing a DSP Module
120
DSP Management Screen
121
Figure 101 Configuration > PBX > Server Configuration > DSP Management
121
Table 32 Configuration > PBX > Server Configuration > DSP Management
121
Office Hours
123
Chapter 13 Office Hours
123
Office Hours Overview
123
Office Hour Screen
123
Figure 102 Configuration > PBX > Server Configuration > Office Hour
123
Table 33 Configuration > PBX > Server Configuration > Office Hour
123
Authority Group
125
Chapter 14 Authority Group
125
Extension Management Overview
125
Voice Codecs
126
Table 34 Voice Codecs Supported
126
Video Codecs
127
Authority Group
127
Figure 103 Configuration > PBX > Extension Management > Authority Group
127
Table 35 Voice Codecs Supported
127
Table 36 Configuration > PBX > Extension Management > Authority Group
127
Add/Edit Authority Group
128
Extension Query Result Screen
128
Figure 104 Extension Query Result
128
Table 37 Extension Query Result
128
Authority Group Configuration Screen
129
Figure 105 Add/Edit Authority Group
129
Table 38 Add/Edit Authority Group
129
Figure 106 Authority Group Configuration
130
Table 39 Authority Group Configuration
130
Extension Features
131
Add Multiple SIP Peers
131
Figure 107 Add Multiple SIP Extensions
131
Table 40 Add Multiple SIP Extensions
131
Add a SIP Extension
133
Figure 108 Add a SIP Extension
133
Table 41 Add a SIP Extension
133
Configure SIP Extensions
134
Figure 109 SIP Extension: Basic
134
Table 42 SIP Extension: Basic
134
SIP Extension Call Forward Screen
135
Figure 110 SIP Extension: Call Forward
135
Table 43 SIP Extension: Call Forward
136
DND White List
137
Find Me List
137
Figure 111 DND White List
137
Figure 112 Find Me List
137
Table 44 DND White List
137
Blacklist
138
Figure 113 Black List
138
Table 45 Find Me List
138
Table 46 Black List
138
Voice Mail Settings
139
SIP Extension Advanced Screen
139
Figure 114 SIP Extension: Voice Mail
139
Table 47 SIP Extension: Voice Mail
139
Figure 115 SIP Extension: Advanced Screen
140
Table 48 SIP Extension: Advanced Screen
140
Add an FXS Extension
141
Figure 116 Add an FXS Extension
141
Table 49 Add an FXS Extension
141
Configure FXS Extensions
142
Figure 117 FXS Extension: Basic
142
Table 50 FXS Extension: Basic
142
FXS Extension Call Forward Screen
143
FXS Extension Voice Mail Screen
143
Figure 118 FXS Extension: Call Forward
143
FXS Extension Advanced Screen
144
Figure 119 FXS Extension: Voice Mail
144
Figure 120 FXS Extension: Advanced Screen
144
Ring Group
145
Chapter 15 Ring Group
145
Ring Group Overview
145
Ring Group Configuration
145
Figure 121 Configuration > PBX > Extension Management > Ring Group
145
Table 51 Configuration > PBX > Extension Management > Ring Group
145
Create a New Ring Group
146
Edit Ring Group Description
146
Figure 122 Configuration > PBX > Extension Management > Ring Group > Add
146
Table 52 Configuration > PBX > Extension Management > Ring Group > Add
146
Configure Ring Group Settings
147
Figure 123 Configuration > PBX > Extension Management > Ring Group > Edit
147
Figure 124 Configuration > PBX > Extension Management > Ring Group > Advanced
147
Table 53 Configuration > PBX > Extension Management > Ring Group > Edit
147
Table 54 Configuration > PBX > Extension Management > Ring Group > Advanced
147
Add/Edit Page Group Screen
148
Figure 125 Add/Edit Page Group
148
Table 55 Add/Edit Page Group
148
Add/Edit Hunt Group Screen
149
Figure 126 Add/Edit Hunt Group
149
Table 56 Add/Edit Hunt Group
149
Paging Group Example
150
Figure 127 Paging Group Example
151
Figure 128 Configuration > PBX > Extension Management > Ring Group
151
Figure 129 Add Ring Group
151
Figure 130 Ring Group for Marketing
151
Figure 131 Ring Group for Marketing
152
Figure 132 Ring Group for Marketing
152
Figure 133 Configuration > PBX > Group Management
153
Figure 134 Page Group to Authority Group Assignment
153
Pickup Group
155
Chapter 16 Pickup Group
155
Pickup Group Overview
155
Figure 135 Pickup Group Overview
155
Add/Edit Pickup Groups
156
Figure 136 Configuration > PBX > Extension Management > Pickup Group
156
Figure 137 Configuration > PBX > Extension Management > Pickup Group: Add/Edit
156
Pickup Group Settings
156
Table 57 Configuration > PBX > Extension Management > Pickup Group
156
Table 58 Configuration > PBX > Extension Management > Pickup Group: Add/Edit
157
Call Access Code
159
Chapter 17 Call Access Code
159
Figure 138 Configuration > PBX > Extension Management > Call Access
159
Table 59 Configuration > PBX > Extension Management > Call Access
159
Figure 139 Configuration > PBX > Extension Management > Call Access Code: Edit/Add
160
Figure 140 Configuration > PBX > Extension Management > Call Access Code > Internal Extension
160
Internal Extension Length
160
Set Call Access Code Screen
160
Table 60 Configuration > PBX > Extension Management > Call Access Code: Edit/Add
160
Table 61 Configuration > PBX > Extension Management > Call Access Code > Internal Extension Length
161
Outbound Line Group
163
Chapter 18 Outbound Line Group
163
Outbound Line Group Overview
163
Figure 141 Outbound Line Overview
163
Outbound Line Group Screen
164
FXO Trunk Configuration
164
Figure 142 Configuration > PBX > Outbound Line Management > Outbound Group
164
Table 62 Configuration > PBX > Outbound Line Management > Outbound Group
164
Add/Edit FXO Trunk
165
Configure an FXO Trunk
165
Figure 143 Add/Edit FXO Interface
165
Figure 144 Configure an FXO Interface
165
Table 63 Add/Edit FXO Interface
165
Auto-Attendant for Incoming Calls
166
SIP Trunk Configuration
166
Figure 145 AA for FXO Trunks
166
Table 64 Configure an FXO Interface
166
Table 65 AA for Incoming Calls
166
Add/Edit SIP Trunk
167
Configure a SIP Trunk
167
Figure 146 Add/Edit SIP Trunk
167
Table 66 Add/Edit SIP Trunk
167
Figure 147 Configure a SIP Trunk
168
Table 67 Configure a SIP Trunk
168
Auto-Attendant for SIP Trunks
170
Configuring Direct Inward Dialing Settings
170
Figure 148 AA for SIP Trunks
170
Table 68 AA for SIP Trunks
170
Trusted Peer Configuration
171
Add/Edit Trusted Peer
171
Figure 149 DID Mapping Setting
171
Figure 150 Add/Edit Trusted Peer
171
Table 69 DID Mapping Setting
171
Trusted Peer Configuration
172
Figure 151 Trusted Peer Configuration
172
Table 70 Add/Edit Trusted Peer
172
Table 71 Trusted Peer Configuration
172
Auto-Attendant
175
Chapter 19 Auto-Attendant
175
Auto-Attendant Overview
175
Auto-Attendant Structure
175
Figure 152 Auto-Attendant
175
Configuring Menus
176
Figure 153 Auto-Attendant Default Structure
176
Figure 154 Auto-Attendant Custom Structure
176
Auto-Attendant Audio Files
177
Recording Auto-Attendant Audio Files
177
Figure 155 Auto-Attendant Menus
177
Figure 156 Sound Recorder
178
Figure 157 Recording Audio
178
Figure 158 Saving Audio Files
178
Auto-Attendant Management
179
Figure 159 Audio File Settings
179
Figure 160 Confirm File Settings
179
Figure 161 Configuration > PBX > Outbound Line Management > Auto-Attendant
179
Table 72 Configuration > PBX > Outbound Line Management > Auto-Attendant
179
Add/Edit Auto-Attendant
180
Auto-Attendant Menu Settings
180
Figure 162 Add/Edit Auto-Attendant
180
Table 73 Add/Edit Auto-Attendant
180
Figure 163 Auto-Attendant Menu Settings
181
Table 74 Auto-Attendant Menu Settings
181
Add/Edit Auto-Attendant Option
182
Figure 164 Add/Edit Auto-Attendant Option
182
Table 75 Add/Edit Auto-Attendant Option
182
Auto-Attendant Night Service Settings
183
Figure 165 Auto-Attendant Menu Settings - Night Service
183
Table 76 Auto-Attendant Menu Settings - Night Service
184
Lcr
185
Chapter 20 LCR
185
LCR Overview
185
Figure 166 LCR Components Example
185
LCR List
186
Figure 167 LCR Components Example
186
Figure 168 Configuration > PBX > Outbound Line Management > LCR
186
Table 77 Configuration > PBX > Outbound Line Management > LCR
186
Figure 169 LCR Configuration
187
LCR Configuration
187
Add/Edit LCR Dial Condition
188
Table 78 LCR Configuration
188
Figure 170 LCR: Dial Condition
189
Table 79 LCR: Dial Condition
189
Group Management
191
Chapter 21 Group Management
191
Group Management Overview
191
Managing Authority Groups
191
Figure 171 Group Management - Authority Group to Authority Group
191
Figure 172 Group Management - Authority Group to LCR
192
Figure 173 Group Management - Authority Group to Ring Group
192
Managing Outbound Line Groups
193
Figure 174 Group Management - Outbound Line Group to Authority Group
193
Figure 175 Group Management - Outbound Line Group to LCR
194
Figure 176 Group Management - Outbound Line Group to Ring Group
194
Group Management Screen
195
Edit Group Management Associations
195
Figure 177 Configuration > PBX > Group Management
195
Table 80 Configuration > PBX > Group Management
195
Figure 178 Configuration > PBX > Group Management > Advanced
196
Table 81 Configuration > PBX > Group Management > Advanced
196
Call Services
197
Chapter 22 Call Services
197
Call Services Overview
197
Table 82 Call Services Summary
197
Emergency Call Overview
198
Emergency Call Configuration
198
Figure 179 Emergency Call Configuration
198
Table 83 Emergency Call Configuration
198
Conference Calling Overview
199
Conference Calling Configuration
200
Figure 180 Conference Room List
200
Table 84 Conference Room List
200
Conference Calling Edit and Add
201
Figure 181 Conference Room Add
201
Table 85 Conference Room Add
201
Music on Hold Overview
202
Music on Hold Management
202
Distinctive Ring Configuration
202
Figure 182 Music on Hold
202
Table 86 Music on Hold File Guidelines
202
Table 87 Music on Hold
202
Auto Callback Overview
203
Figure 183 Distinctive Ring
203
Figure 184 Auto Callback
203
Table 88 Distinctive Ring
203
Table 89 Auto Callback
203
Call Parking Overview
204
Figure 185 Call Parking Overview
204
Table 90 Call Parking Progression
204
Call Parking Configuration
205
Figure 186 Call Parking Configuration
205
Table 91 Call Parking Configuration
205
Zystack
207
Chapter 23 Zystack
207
Zystack Overview
207
Zystack Requirements
207
Zystack Failover Mode - Active
207
Zystack Failover Mode - Standby
208
Figure 187 Zystack - Active Mode
208
Figure 188 Zystack - Standby Mode
208
Zystack Setting
209
Zystack Add Screen
209
Figure 189 Configuration > Zystack > Setting
209
Figure 190 Zystack Add
209
Table 92 Zystack > Setting
209
Zystack Edit Screen
210
Figure 191 Zystack Edit
210
Table 93 Zystack Add
210
Table 94 Zystack Edit
210
Zystack Internal Call Routing
211
Figure 192 Internal Call Routing
211
Zystack Intranet Setup
212
Figure 193 Internal Call Routing
212
Figure 194 Zystack Intranet
212
Table 95 Zystack Intranet
212
Zystack Add Intranet
213
Zystack Status
213
Figure 195 Zystack Add Intranet
213
Table 96 Zystack Add Intranet
213
Figure 196 Zystack Status
214
Table 97 Zystack Status
214
Monitor, Log & Maintenance
217
Part IV: Monitor, Log & Maintenance
217
System Information
219
Chapter 24 System Information
219
System Information Overview
219
Figure 197 Monitor > System Information
219
Table 98 Monitor > System Information
219
Status Observation
223
Chapter 25 Status Observation
223
SIP Peer Status
223
Figure 198 Monitor > Status Observation > SIP Peer
223
FXS Peer Status
224
Table 99 Monitor > Status Observation > SIP Peer
224
FXO Trunk Status
225
Figure 199 Monitor > Status Observation > FXS Peer
225
Table 100 Monitor > Status Observation > FXS Peer
225
SIP Trunk Status
226
Figure 200 Monitor > Status Observation > FXO Trunk
226
Table 101 Monitor > Status Observation > FXO Trunk
226
Figure 201 Monitor > Status Observation > SIP Trunk
227
Table 102 Monitor > Status Observation > SIP Trunk
227
System Log
229
Chapter 26 System Log
229
System Log Overview
229
Table 103 Log Severity
229
View Log
230
Figure 202 Report > LOGS > System Log > View Log
230
Table 104 Report > LOGS > System Log > View Log
230
Figure 203 Report > LOGS > System Log > View Log: Show Filter
231
Filter Log Results
231
Table 105 Report > LOGS > System Log > View Log: Show Filter
231
Log Setting
232
Figure 204 Report > LOGS > System Log > Log Setting
232
Table 106 Report > LOGS > System Log > Log Setting
232
Active Log Summary
233
Figure 205 Report > LOGS > System Log > Log Setting > Active Log Summary
233
Table 107 Report > LOGS > System Log > Log Setting > Active Log Summary
233
Figure 206 Report > LOGS > System Log > Log Setting > Edit Internal Log
234
System Log Configuration
234
Table 108 Report > LOGS > System Log > Log Setting > Edit Internal Log
235
Edit Syslog Server Settings
236
Figure 207 Report > LOGS > System Log > Log Setting > Edit Remote Log
236
Table 109 Report > LOGS > System Log > Log Setting > Edit Remote Log
237
Call Detail Record (CDR)
239
Chapter 27 Call Detail Record (CDR)
239
CDR Overview
239
Local CDR Database
239
CDR Database Management Via Mysql
239
CDR Management Screen
240
Figure 208 Report > LOGS > CDR > Management
240
Table 110 Report > LOGS > CDR > Management
240
Backup List Screen
241
Figure 209 Report > LOGS > CDR > Backup List
241
Table 111 Report > LOGS > CDR > Backup List
241
CDR Query Screen
242
Figure 210 Report > LOGS > CDR > CDR Query
242
Table 112 Report > LOGS > CDR > CDR Query
242
CDR Report Screen
244
Figure 211 Report > LOGS > CDR > CDR Query > Report
244
Table 113 Report > LOGS > CDR > CDR Query > Report
244
Maintenance
245
Chapter 28 Maintenance
245
Administrator Accounts
245
Administrator Account Screen
245
Figure 212 Maintenance > Administrator Username/Password
245
Administrator List Screen
246
Figure 213 Maintenance > Administrator List
246
Table 114 Maintenance > Administrator Username/Password
246
Table 115 Maintenance > Administrator List
246
Add an Administrator
247
Figure 214 Maintenance > Administrator List > Add
247
Table 116 Maintenance > Administrator List > Add
247
Edit an Administrator Account
248
Figure 215 Maintenance > Administrator List > Edit
248
Table 117 Maintenance > Administrator List > Edit
248
Diagnostics
249
Chapter 29 Diagnostics
249
Diagnostics Overview
249
Information Collect
249
Packet Capture Screen
250
Figure 216 Maintenance > Administration > Diagnostic > Information Collect
250
Table 118 Maintenance > Administration > Diagnostic > Information Collect
250
Figure 217 Maintenance > Administration > Diagnostic > Packet Capture
251
Table 119 Maintenance > Administration > Diagnostic > Packet Capture
251
Chapter 30 System File Maintenance
253
Configuration File Maintenance
253
Backup & Restore Screen
253
Figure 218 Maintenance > Backup & Restore
254
Table 120 Maintenance > Backup & Restore
254
Firmware Upgrade Screen
255
Figure 219 Maintenance > Firmware Upgrade
255
Table 121 Maintenance > Firmware Upgrade
255
FTP Command Line
256
Filename Conventions
256
GUI-Based FTP Clients
257
Table 122 General Commands for GUI-Based FTP Clients
257
Myzyxel.com
259
Chapter 31 Myzyxel.com
259
Myzyxel.com Overview
259
Subscription Services Available on the X6004
259
Registration
260
Figure 220 Maintenance > License Control > Registration
260
Table 123 Maintenance > License Control > Registration
260
Service
261
Figure 221 Maintenance > License Control > Service
261
Table 124 Maintenance > License Control > Service
261
License Status
262
Figure 222 Maintenance > License Control > Service
262
Table 125 Maintenance > License Control > Service
262
Web Portal and IVR
263
Part V: Web Portal and IVR
263
Web Portal
265
Chapter 32 Web Portal
265
Web Portal Overview
265
Web Portal Login
265
Figure 223 Web Portal Overview
265
Account Settings
266
Figure 224 Web Portal: Login
266
Call Forwarding and Blocking
267
Figure 225 Peer Info
267
Table 126 Peer Info
267
Figure 226 Forward/Block
268
Table 127 Forward/Block
268
DND White List
269
Figure 227 Forward/Block > DND White List
269
Figure 228 Forward/Block > Find Me List
270
Find Me List
270
Table 128 Forward/Block > DND White List
270
Table 129 Forward/Block > Find Me List
270
Blacklist
271
Voice Mail Settings
271
Figure 229 Forward/Block > Black List
271
Figure 230 Voice Mail
271
Table 130 Forward/Block > Black List
271
Web Phone
272
Figure 231 Web Phone
272
Table 131 Voice Mail
272
Table 132 Web Phone
272
Chapter 33 Interactive Voice Response (IVR) System
275
IVR Overview
275
Accessing IVR
275
Personal IVR Main Flow
276
Personal IVR PIN Menu
276
Figure 232 Personal IVR Flow
276
Figure 233 IVR: PIN Menu
276
Personal IVR Call Forward & Blacklist
277
Figure 234 IVR: Call Forward & Blacklist
278
Personal IVR Voicemail
279
Figure 235 IVR: Voicemail
279
Appendices & Index
281
Part VI: Appendices & Index
281
Chapter 34
283
Product Specifications
283
Table 133 Hardware Specifications
283
Table 134 Firmware Specifications
284
Table 135 Standards Supported
285
Appendix A IP Addresses and Subnetting
287
Figure 236 Network Number and Host ID
288
Table 136 IP Address Network Number and Host ID Example
288
Table 137 Subnet Masks
289
Table 138 Maximum Host Numbers
289
Table 139 Alternative Subnet Mask Notation
289
Figure 237 Subnetting Example: before Subnetting
290
Figure 238 Subnetting Example: after Subnetting
291
Table 140 Subnet 1
291
Table 141 Subnet 2
292
Table 142 Subnet 3
292
Table 143 Subnet 4
292
Table 144 Eight Subnets
292
Table 145 24-Bit Network Number Subnet Planning
293
Table 146 16-Bit Network Number Subnet Planning
293
Configuring Ip Addresses
294
Figure 239 Conflicting Computer IP Addresses Example
295
Figure 240 Conflicting Computer IP Addresses Example
295
Figure 241 Conflicting Computer and Router IP Addresses Example
296
Appendix B Open Software Announcements
297
Apache License
307
Appendix C Legal Information
317
Appendix D Customer Support
321
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