Fujitsu ETERNUS DX100 S4 Basic Operation Manual page 113

Chapter 7 Troubleshooting
7.1 Check List
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When the ETERNUS DX Refuses to Turn On
Check the points that are shown below. If the problem cannot be resolved, leave the ETERNUS DX alone and
contact your maintenance engineer.
Is the ETERNUS DX's power cord disconnected?
•
• Is PSU switch of the power supply unit turned to OFF (¡)?
Is the main line switch of the power distribution unit turned OFF (¡)?
•
Is there a power failure?
•
• Is the mini SAS HD cable between enclosures disconnected?
■
When the READY LED Is Not On
If more than 10 minutes (or more than 11 minutes for a configuration in which the Deduplication/Compres-
sion function is enabled, approximately 40 minutes for a Unified configuration and approximately 50 mi-
nutes for a VLAN/Bonding maximum configuration) have passed since the power of the ETERNUS DX was
turned on and the READY LED is still not on, contact your maintenance engineer.
■
When the FAULT LED Is On
Check the general status and the system messages in ETERNUS Web GUI. Perform the necessary actions to
correct the problem. If the problem cannot be resolved, leave the ETERNUS DX alone and contact your main-
tenance engineer.
For details about how to check the general status via ETERNUS CLI, refer to
NUS CLI" (page
•
When the general status of ETERNUS Web GUI is
Check whether one side of the mini SAS HD cable between enclosures is disconnected. If so, install the
-
connector in the DI port.
- Check if the mini SAS HD cable between enclosures is connected. If the mini SAS HD cable between en-
closures is not connected, use the following procedure to connect the mini SAS HD cable between enclo-
sures.
Check that the l (IN) and n (OUT) side of the mini SAS HD cable between enclosures is connected cor-
-
rectly. If the mini SAS HD cable between enclosures is connected incorrectly, use the procedure that is
shown below to reconnect it.
•
When the general status of ETERNUS Web GUI is
Check whether the mini SAS HD cable between enclosures is connected in the correct order or check that
the l (IN) and n (OUT) sides of the mini SAS HD cable between enclosures are connected correctly. If the
mini SAS HD cable between enclosures is not connected correctly, use the procedure that is shown below to
reconnect the mini SAS HD cable between enclosures.
When a mini SAS HD cable between enclosures is not connected
FUJITSU Storage ETERNUS DX100 S4/DX200 S4, ETERNUS DX100 S3/DX200 S3 Hybrid Storage Systems Operation Guide (Basic)
61).
Copyright 2017 FUJITSU LIMITED
113
"3.3 Displaying Status via ETER-
P3AM-7662-09ENZ0