Schaerer Coffee Prime Operating Instructions Manual
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Schaerer Coffee Prime Operating Instructions Manual

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Schaerer Coffee Prime
Operating instructions
V05 / 08.2014
Schaerer Ltd. P.O. Box Original operating instructions

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  • Page 1 Schaerer Coffee Prime Operating instructions V05 / 08.2014 Schaerer Ltd. P.O. Box Original operating instructions...
  • Page 2 Power connection and main on / off switch Waste water outlet Back of SCP Status bar Smart Info (information, operating instructions, error messages) Beverage register (programmable) Schaerer Ltd. Original operating instructions P.O. Box BASCP_en Allmendweg 8 CH-4528 Zuchwil info@schaerer.com www.schaerer.com...

  • Page 3: Operating Instructions

    This document is copyrighted. All rights are reserved. The reproduction, distribution, transmission via electronic systems or trans- lation of this document in another language is not permitted without the written consent of Schaerer Ltd. This applies to the entire document, as well as to individual excerpts thereof. The contents of the document are based on the most current data available at the time of printing.

  • Page 4: Table Of Contents

    Table of contents [DECAF] field ........33 Introduction .
  • Page 5 USB port ........52 Caretaker profile .

  • Page 6: Introduction

    Introduction www.schaerer.com Introduction Welcome This coffee machine is part of the next generation of fully automatic coffee machines. Our com- pany's core competencies and decades of experience flowed into designing this equipment. These operating instructions provide information about the product as well as how to use and clean your coffee machine.

  • Page 7: Product Description

    Product description Intended use Schaerer Coffee Prime is designed to dispense variations of coffee or milk beverages in cups. The machine can also dispense hot water. This machine is intended for industrial and com- mercial use. The machine can be operated in self-service areas if it is supervised by trained staff.

  • Page 8: Scope Of Delivery And Accessories

    Up to 12 oz (ca. 350 ml) Up to 16 oz (ca. 470 ml) Scope of delivery and accessories Quantity Designation Article number Schaerer Coffee Prime coffee machine Documentation Operating instructions Delivery quality form General accessories Replacement cartridge 200 072617 Adapter for replacement cartridge 200 33.2327.1000...

  • Page 9: Options And Optional Accessories

    Product description www.schaerer.com Options and optional accessories Example Option Description Powerpack The "Powerpack" option has a larger boiler performance for greater coffee or coffee / milk output. Boiler performance of 2 or 3 kW. The construction depth increases by 80 mm.
  • Page 10 Product description www.schaerer.com Example Option Description Payment system interfaces Commercially available payment systems according to the MDB standard can be connected. A payment system can be retrofitted. Possible interfaces: • MDB-S • DIVA2 • DIVA2 Max Connection to dispensing equipment and cash systems: •...
  • Page 11 Product description www.schaerer.com Example Option Description 1 large bean hopper One large bean hopper can be retrofitted to the left of the grinder instead of two small ones. Capacity of the large bean hopper: 1,200 g Powder system with one or two powder con- Powder system for 1 or 2 powder varieties.
  • Page 12 Product description www.schaerer.com Example Option Description Standard non-cleaning foamer set (A) for Different milk nozzles are to be used depen- standard milk temperature. ding on the machine equipment. Machines with an under-machine cooling unit require the non-cleaning foamer with a long hose.

  • Page 13: Technical Data

    Product description www.schaerer.com Example Option Description Monitored waste water tank A monitored external waste water tank in- stead of a waste water outlet. Please contact your sales partner for detailed information. Technical data Nominal power Powerpack** 2,000 – 2,400 W 5,500 –...

  • Page 14: Serial Plate

    Should the machines be changed in such a way that has not been approved by Schaerer, this declaration shall be rendered invalid. The following harmonised standards have been applied. A quality management system certi- fied by Bureau Veritas in 2008 pursuant to SN EN ISO 9001 is being applied to ensure proper implementation of the requirements.
  • Page 15 Product description www.schaerer.com CE conformity Machinery Directive 2006/42/EC EMC Directive 2004/108/EC • EN 60335-1:2002 +A1 +A11 +A12 +A13 • EN 55014-1:2006 +A1 +A14 +A2 • EN 55014-2:1997 +A1 +A2 • EN 60335-2-75:2004 +A1 +A11 +A12 • EN 61000-3-2:2006 +A1 +A2 •...

  • Page 16: Installation And Commissioning

    Installation and commissioning www.schaerer.com Installation and commissioning The machine must be installed in accordance with the applicable federal, state and local elec- trical and sanitary regulations. This includes an adequate non-return mechanism. Set-up Location The location where the coffee machine is set up must meet the conditions specified be- CAUTION! low.

  • Page 17: Mains Cable

    • Schaerer AG advises against using an extension cable. If an extension cable must be used nonetheless (minimum cross-section: 1.5 mm²), please comply with the manufacturer’s ca- ble data (operating instructions) and with the locally applicable regulations.

  • Page 18: Water Connection / Drain

    (so the water can flow away). The "water quality additional instructions" contain information on recording the water values and using the filtering methods. The additional instructions can be requested from Schaerer AG or downloaded directly from the Media Centre on the website (http://www.schaerer.com/ member).

  • Page 19: Installation

    Installation and commissioning www.schaerer.com Installation Unpacking the machine Read the "Set-up" and "Power supply" chapters carefully before commencing any installation work. ► Unpack the machine. ► Check the remaining package contents for any accessories supplied. ► Remove the accessories supplied from the grounds container and water tank.

  • Page 20: Uninstallation And Disposal

    Installation and commissioning www.schaerer.com Uninstallation and disposal The coffee machine must be disposed of properly in compliance with the local and legal reg- ulations. ► Contact your service partner. BASCP_EN V05 | 08.2014...

  • Page 21: Operation

    Operation www.schaerer.com Operation Checking before switching on ► Before switching the coffee machine on, check whether the following conditions have been met. Conditions for switching on the coffee machine: • The stop valve of the water supply (in machines with a mains water supply) is open / the drinking water tank is filled with fresh water.

  • Page 22: Main Touch Screen Window

    Operation www.schaerer.com Option 1: Side cooling unit ► Connect the side cooling unit to the power supply. ► Open the door and switch on the main switch.  The blue LED flashes.  The side cooling unit switches on with a ca. 2 min delay.
  • Page 23 Operation www.schaerer.com Symbol Description Beverage but- The desired beverage can be assigned to each beverage button and pro- grammed accordingly. The relevant beverage is dispensed by pressing a beverage button. The beverage buttons can be named and assigned as desired by the ser- vice technician.

  • Page 24: Opening The Machine's Service Door

    Operation www.schaerer.com Symbol Description Cancel In the "Pro mode cleaning" window, the following operating fields are avail- able: • The [Cancel] field cancels the pending cleaning operation. The cleaning operation is still pending, however. • The [Stop] field interrupts "Pro mode" and starts the standard wizard.

  • Page 25: Marked Operating Elements

    Operation www.schaerer.com ► Press the [Open service door] field.  The service door opens. Option 2: With button on the right of the user panel The machine is ready for use: ► Briefly press the button (on the right of the user panel).

  • Page 26: Filling And Connecting

    Operation www.schaerer.com Filling and connecting When refilling, take special care to ensure that the max. filling level is selected such that the content does not touch the container lid. Coffee beans The rotating grinding discs in the grinder are an injury hazard.

  • Page 27: Water

    Operation www.schaerer.com ► Open the machine cover by lifting it up. Option 1: Small bean hopper ► Pull the sliding locking mechanism (A) out of the bean hopper as far as the stop.  The bean hopper is unlocked and locked at the same time by the slider.

  • Page 28: Milk (Option)

    Operation www.schaerer.com Ensure that the Choco powder added does not touch the closed powder container cover. ► Open the machine's service door. See "Main touch screen window" – "Opening the service door". ► Open the machine cover by lifting it up.
  • Page 29 Operation www.schaerer.com Depending on the machine equipment and the steam nozzle, the non-cleaning foamer sets listed below are available: Overview of the non-cleaning foamer colour codes Steam boiler output SCP 1.35 kW SCPP 2 kW SCPP 3 kW Steam nozzle colour code...
  • Page 30 Operation www.schaerer.com ► Swivel the non-cleaning foamer 90° to the right and pull forwards and off the steam nozzle. ► Place the new non-cleaning foamer on the steam nozzle. Observe the colour code (see the description above). ► Swivel the new non-cleaning foamer 90° to the left and snap it into place.

  • Page 31: Dispensing

    Operation www.schaerer.com ► Close the door. Dispensing Adjusting the cup platform If a large container is being used, e.g. a Latte Macchiato glass, the adjustable cup platform must be swivelled to the right. ► Grip the cup platform, swivel it to the right and let it snap into place.

  • Page 32: Hot Milk (Option)

    Operation www.schaerer.com Hot milk (Option) ► Place a cup under the beverage outlet. CAUTION! Hot fluid! ► Press the [Hot Milk] button (see figure).  The beverage dispensing progress is shown on the display. ► Remove the cup once the beverage has been dispensed.

  • Page 33: [Decaf] Field

    Operation www.schaerer.com [DECAF] field Two grinders, one of which is filled with decaffeinated beans, are required to dispense DECAF beverages (decaffeinated beverages). The [DECAF] field must be programmed by the service technician or caretaker. ► Place a cup under the beverage outlet.

  • Page 34: Emptying

    Operation www.schaerer.com See "Dispensing options" – "Stopping dispensing" to stop beverage dispensing. Emptying Grounds container ► Open the machine's service door. See "Main touch screen window" – "Opening the service door". High temperatures can lead to damage. CAUTION! Do not clean the grounds container in the dishwasher.

  • Page 35: Waste Water Tank (Option)

    Operation www.schaerer.com Option 2: With "integrated" drip tray ► Open the machine's service door. See "Main touch screen window" – "Opening the service door". ► Remove the grounds container. ► Pull out the drip tray. ► Empty, rinse out and re-insert the drip tray.

  • Page 36: Switching Off

    Operation www.schaerer.com To wake the coffee machine up from Standby: ► Press the switch on the right of the user panel.  Automatic system rinsing is performed once the steam boiler has reached its operating temperature (only when the "switch-on rinsing" system parameter is active).

  • Page 37: Cleaning

    Cleaning www.schaerer.com Cleaning Cleaning intervals Cleaning intervals Automatic cleaning Machine cleaning Switch-on rinsing (optional) Switch-off rinsing (optional) Manual cleaning Empty and clean the grounds container Rinse out the drinking water tank Empty and clean the drip tray Clean the bean hopper...

  • Page 38: Starting Automatic Machine Cleaning

    Cleaning www.schaerer.com Starting automatic machine cleaning The cleaning programme is started on the touch screen. The user is guided through all the re- quired actions on the touch screen. ► Press the [Operator service menu] field on the touch screen (see figure).

  • Page 39: Grounds Container

    Cleaning www.schaerer.com ► Turn the disposable foamer head 90° to the right and pull it forward together with the hose and milk nozzle. ► Clean both O-rings (A) with a damp cloth. ► Grease the O-rings (A) slightly with the Molykote 111 grease provided. Keep the opening (B) free from grease.

  • Page 40: Bean Hopper

    Cleaning www.schaerer.com Bean hopper Old coffee bean grease in the bean hopper can impair the taste of the coffee. Rotating grinding discs in grinder are an injury hazard. CAUTION! Never reach into the bean hoppers while the coffee machine is switched on.

  • Page 41: Before Every Filling Operation

    Cleaning www.schaerer.com Before every filling operation Internal drinking water tank There is a risk of contamination of the drinking water tank due to deposits and bacteria. CAUTION! Clean the drinking water tank before every filling operation. User at risk! High temperatures can lead to damage.

  • Page 42: Powder Container (Option)

    Cleaning www.schaerer.com ► Turn the spindle of the brewing unit anti-clockwise as far as the stop using the multi-tool.  The scraper (B) is in the scraper position. ► Remove any ground coffee residue with a dry brush. ► To clean, slightly lift the drop-in slide (D) away from the brewing screen.
  • Page 43 Cleaning www.schaerer.com ► Turn the powder outlet elbow (1) upwards by 90°. ► Remove the hoses to the powder containers. ► Remove the hoses (2) from the powder system outlet to the beverage outlet. ► Pull out the powder system outlet with the green pushing device.

  • Page 44: Waste Water Tank (Option)

    Cleaning products Use of the wrong cleaning products can damage the machine. CAUTION! Only use cleaning products recommended by Schaerer AG for daily and weekly clean- Risk of machine ing. damage! Before using cleaning products, carefully read the information on the packaging and the safety data sheet.
  • Page 45 Cleaning www.schaerer.com Information Application interval As instructed by the coffee machine BASCP_EN V05 | 08.2014...

  • Page 46: Service And Maintenance

    Service and maintenance www.schaerer.com Service and maintenance Descaling Have the following items ready before descaling the machine: • 2 bottles (0.75 l) of liquid descaler • Container for placing under the machine (5 l) Descaling is performed in the following three stages and is display-guided.

  • Page 47: Changing The Water Filter For The Internal Drinking Water Tank (Option)

    ► Slide the drinking water tank back into the machine. The replacement cartridges can be ordered from Schaerer AG. The necessary article number is listed in the machine-specific spare parts catalogue. For correct calculation of the descaling time, the hardness of the water (determined by the wa- ter hardness test) and the use of a filter must be entered in the coffee machine programming.

  • Page 48: Adjusting The Grind Level

    Service and maintenance www.schaerer.com Adjusting the grind level The grind level is influenced by wear on the grinding discs. To ensure that the grinding quality remains constant, the grind level must be adjusted as required. There is a risk of injury on the inside of the grinders.

  • Page 49: External Water Filter

    The "water quality additional instructions" contain information on recording the water values and using the filtering methods. The additional instructions can be requested from Schaerer AG or downloaded directly from the Media Centre on the website (http://www.schaerer.com/ member).
  • Page 50 Service and maintenance www.schaerer.com Service routine – SCP Number of cycles Months Service 2 30,000 Service routine – SCP Powerpack Number of cycles Months Service 1 30,000 BASCP_EN V05 | 08.2014...

  • Page 51: Programming

    Programming www.schaerer.com Programming Overview The following pre-defined profiles for the end user are available in the Operator service menu (Service menu). • Caretaker profile • Accountant profile • Accountant reduced profile • Operator profile • Chef de service profile •...

  • Page 52: Usb Port

    Closes the window for selecting the media data. USB port In the Schaerer Coffee Prime, software updates or back-ups are performed using a USB stick. The USB port is located on the right of the user panel and is protected by a cover.

  • Page 53: Caretaker Profile

    Programming www.schaerer.com ► Press a small screwdriver into the hole next to the USB cover (see figure).  The cover can now be removed. Caretaker profile The "caretaker" is the first point of contact in the event of technical faults. He possesses basic technical knowledge and regularly uses the coffee machine.
  • Page 54 Programming www.schaerer.com "Water supply" menu item Display text Description Setting range Notes Water supply Aquachange switching Mains water supply / Option 1: Drinking water tank to mains int. drinking wa- water supply ter tank ► Open the service door and remove the drinking water tank.
  • Page 55 Programming www.schaerer.com "Grinder / brewing unit" menu item Display text Description Setting range Notes DECAF source This parameter specifies which grinder is to None – be used to prepare a DECAF beverage (ma- Left grinder ke selection by means of the [DECAF] pre- Right grinder selection field + any beverage field).

  • Page 56: Configuration

    Programming www.schaerer.com "Hardware configuration" menu item Display text Description Setting range Notes Milk pump (*) Inactive / active The components for the "left mixer" must be deacti- vated so the parameters (*) The "pasteurised milk system with milk for the "pasteurised milk pump"...
  • Page 57 Programming www.schaerer.com "General" menu item Display text Description Setting range Notes Screen saver waiting time [min] The screen saver appears after the selected 0 – 60 Image requirements: time. If 0 is selected, no screen saver ap- Size = 250 kB pears.
  • Page 58 Programming www.schaerer.com "Beverage parameters" menu item Adjustment options Description Setting range Notes Change the programmed bevera- Different parameters of the pre-set bevera- All letters and Pretreatment level steps: ges can be changed under this menu item. numbers 1: Quick-brew coffee, ma-...
  • Page 59 Programming www.schaerer.com "Time / date / timer mode" menu item Display text Description Setting range Notes Date Setting the date: DD/MM/YYYY – ► Press the days. ► Make the setting using the arrow but- tons. ► Press the months. ► Make the setting using the arrow but- tons.

  • Page 60: Service

    Size = max. 20 MB ► Insert the USB stick into the panel. Format = MPG2 ► Press the [Media manager] field. Please contact Schaerer  The "Media" folder is called up auto- for further information on matically (A) (otherwise navigate video conversion and de- manually).
  • Page 61 Programming www.schaerer.com Display text Description Setting range Notes Beverage icon selection In addition to the set selection in the – – "Configuration" – "General information" – "Beverage button symbol" menu, each be- verage can also be allocated individual icons as a beverage field.

  • Page 62: Info

    Programming www.schaerer.com Display text Description Setting range Notes Start descaling The descaling process is display-guided. – The descaling progress of the individual stages is re- ► Have two bottles (0.75 l) of liquid descal- ported in %. er ready. See also "Service and ►...

  • Page 63: Accountant Reduced Profile

    Programming www.schaerer.com The contents of the main menus are described below in this chapter. "Configuration" main menu "Accounting" menu Description Setting range Notes Accounting on / off ► Activate / deactivate accounting. Inactive / active – Once accounting is switched on, beverages can only be dispensed through a payment system.

  • Page 64: Operator Profile

    Programming www.schaerer.com Operator profile The "Operator" has limited access to service functions. The "Service" main menu is contained in the [Settings] "Service menu" of the [Operator] pro- file. The following functions can be selected directly in the "Service menu" of the [Operator] profile.

  • Page 65: Quality Manager Profile

    Programming www.schaerer.com The following functions can be selected directly in the "Service menu" of the [Chef de service] profile. • Switch on milk system • Switch on self-service mode • Switch on quick info • Settings • Standby • Open the service door The contents of the main menus are described below in this chapter.
  • Page 66 Programming www.schaerer.com The following main menus are contained in the [Quality manager] profile: • System • Info The following functions can be selected directly in the "Service menu" of the [Quality manager] profile. • Switch the milk system on / off •...

  • Page 67: Troubleshooting

    See also "Troubleshooting" – "Faults with display message". Faults with display message The most important fault messages are described below. Contact your service partner (see www.schaerer.com) if the error persists once all of the troubleshooting measures have been performed. Display message...
  • Page 68 Troubleshooting www.schaerer.com Display message Cause Solution Left grinder overloaded / bloc- Too high a current value (>8 A) has ► Switch off the machine. been measured over a defined period ► Check the grinder for blockages and remove any of time. The machine attempts to start Right grinder overloaded / foreign bodies.
  • Page 69 ► Re-connect and switch on the machine. Incorrect database version Unable to start user interface ► Reinstall the software. ► Contact Schaerer Technical Support. General error message in con- trol process Unable to start control process Control process has been un-...

  • Page 70: Safety Notes

    Safety notes www.schaerer.com Safety notes Maximum safety is one of the most important features of Schaerer AG products. The effective- ness of the safety equipment is only guaranteed if the following instructions are observed to prevent injuries and health hazards: •...

  • Page 71: Risk From Cleaning Products

    Safety notes www.schaerer.com There is a risk of trapping fingers when handling all the moving components. CAUTION! Never reach into the bean hopper, powder container or the opening of the brewing unit Risk of trapping when the coffee machine is switched on.

  • Page 72: Risk Of Machine Damage

    Do not operate the machine if the water supply is blocked. Otherwise, the boilers will not be refilled and the pump will run dry. • To prevent water damage in the event of hose breakage, Schaerer AG advises routing the water supply connection via a water stop valve (at the installation site). •...

  • Page 73: Coffee

    Safety notes www.schaerer.com Coffee Improper handling of coffee can lead to health problems. CAUTION! It is imperative that the following points be complied with: User at risk! • Check the packaging for damage before opening. • Do not add more coffee beans than will be needed for one day.

  • Page 74: Liability

    Schaerer AG service partner, an authorised agent thereof or other authorised persons. Complaints about material defects must be reported to Schaerer AG in writing within 30 days! For hidden defects, this period is extended to 12 months from the date of installation (work re- port, handover report), but no longer than 18 months after the product leaves the factory in Zuchwil.

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