This document is copyrighted. All rights are reserved. The reproduction, distribution, transmission via electronic systems or trans- lation of this document in another language is not permitted without the written consent of Schaerer Ltd. This applies to the entire document, as well as to individual excerpts thereof. The contents of the document are based on the most current data available at the time of printing.
Welcome Welcome Welcome This coffee machine is part of the next generation of fully automatic coffee machines. Our com- pany's core competence as well as decades of experience flowed into designing this equip- ment. These operating instructions provide information about the product, its operation and how to clean the coffee machine.
Product description Intended use The intended purpose of the Schaerer Coffee Prime is to dispense diverse variations of coffee and milk beverages in cups or pots. The device can also dispense hot water. This unit is de- signed for industrial and commercial use. The unit may be placed in self-service areas if at- tended to by trained personnel.
Product description Options and optional accessories Example Option Description side cooling unit External cooling unit for machines with Milk Smart. Capacity: 8 l Payment systems Payment systems can be installed via an MDB interface. Coin tester A Coin tester can be installed as an optional extra.
Product description www.schaerer.com Example Option Description Powder system with one or two powder Capacity per powder container:300 g container(s) The second powder container can be retrofit- ted. Under-counter grounds disposal The grounds container and the bottom of the coffee machine have a breakthrough that is continued through the counter.
In case of any modifications of the units that have not been approved by Schaerer, this declaration is rendered invalid. The following harmonised standards have been applied. A quality management system certified by Bureau Veritas, in ac- cordance with SN EN ISO 9001: 2008, has been used to ensure the proper adherence to the requirements.
• Schaerer AG recommends against using an extension cable. If, despite this, an extension cable is used (minimum cross-section: 1.5 mm²), observe the manufacturer data for the cable (operating instructions) and the locally applicable regulations.
Installation and commissioning in the open. Do not position the cord over hot objects, and protect the cord from exposure to oil and aggressive cleaning products. • Never lift or pull the device by the power cord. Never pull the plug out of the socket by its cord.
Installation and commissioning www.schaerer.com Installation Unpacking the machine Read the “Setting up the coffee machine” and “Power supply” chapters carefully before install- ing. Unpack the machine. Check the remaining package contents for accessories. Remove the accessories supplied in the grounds container and water tank.
Operation Operation Check before switching on Before switching on the coffee machine, check whether the following conditions are ful- filled. Conditions for switching on the coffee machine: • The main water valve (in machines with a mains water supply) is open/the drinking water tank is filled with fresh water.
Operation www.schaerer.com Main touch screen window Overview Main screen The following elements are visibly displayed on the main screen depending on the machine status: Symbol Description Beverage tab There are five beverage tabs that can be used. Eight beverages can be sto- red on each tab.
Operation Symbol Description Operator Ser- Entering the Operator Service menu. vice menu Press the [Operator Service menu] field. The window for the Operator Service menu opens. See "Operator Service menu" Stop The [Stop] field is only displayed while a beverage is being dispensed. It can be used to clear the current beverage and any preselected beverages.
Operation www.schaerer.com Filling foreign objects into the hopper can lead to clogging or destruction of the grinder. CAUTION! Never fill anything other than beans into the bean hopper. Risk of machine damage! Open the machine service door. See "Main window touch screen“ - "Service door open".
Operation Option 1: Choco Pour in the desired choco powder. Option 2: Topping Pour in the desired milk powder. Milk (Option) Option 1: Milk Smart No more than 40 cm should be between the milk package and the beverage outlet.
Operation www.schaerer.com Hot water Place a cup under the beverage outlet. CAUTION! Hot fluid! Press the hot water button (see illustration). The progress of the beverage dispensing is shown on the display. Remove the cup after the beverage has been dispensed.
Operation Preselected beverages can be deleted at any time: Press the button. All preselected beverages will be deleted. [DECAF] Button The prerequisite for dispensing DECAF beverages (decaffeinated beverages) is having two mills, one of which is filled with decaffeinated beans. The field [DECAF] must be programmed by a service technician or building custodian.
Operation www.schaerer.com Waste water Option 1: Empty the drip tray In coffee machines without a waste water outlet or external waste water tank, the drip tray must be emptied regularly, at the latest when the floater appears. Carefully pull out the drip tray.
Operation When the "Switch off after cleaning" parameter is activated, the machine switches off automat- ically after cleaning. Switch off the coffee machine with the rocker switch on the lower back side. The machine is de-energised. Failure to do so will result in a loss of warranty coverage in the event of damages.
Cleaning www.schaerer.com Cleaning Cleaning intervals Cleaning intervals Automatic cleaning Machine cleaning Switch-off rinsing (optional) Manual cleaning Empty and clean the grounds container Rinse out drinking water tank Empty and clean the drip tray Cleaning the bean hopper Rinse brewing unit...
Cleaning Start automatic machine cleaning The cleaning programme is started from the touch screen. On the touch screen, the user is guided through all actions required of him or her. Press the [Operator Service menu] field on the touch screen (see figure).
Cleaning www.schaerer.com Turn the foamer head 90° to the right and pull forward together with the hose and restrictor. Insert the new foamer head with the hose and restrictor. Turn the foamer head to the left until it engages. Close the service door again.
Cleaning Outer surfaces of the coffee machine Press the [Operator Service menu] field on the touch screen (see figure). The Operator Service menu appears. Press the [ Standby ] field. The machine switches to standby. Clean the outer surfaces of the coffee machine with a moist cloth.
Cleaning www.schaerer.com Remove the grounds container. Take the brewing unit out of the machine. Turn the thread on the head of the brewing unit anticlockwise until the ejector is located in the front position. Turn the spindle of the brewing unit anticlockwise with the multi-tool until the scraper (A) is in the front ejection position.
Use of incorrect cleaning products can damage the machine. CAUTION! Use only cleaning products for daily and weekly cleaning that are recommended by Risk of machine Schaerer AG. damage! Cleaning tablet Before using the cleaning tablet, carefully read the information on the packaging and the "HEALTH &...
Service and maintenance www.schaerer.com Service and maintenance Water filter (Option) Installing the water filter for the internal drinking water tank (Option) The supplied water filter is only suitable for installation in the machine’s internal drinking water tank. Prior to installation of the supplied water filter in the internal drinking water tank, a water test must be performed to determine whether use of the water filter is necessary.
Take the old filter cartridge out of the adapter. Unpack the new filter cartridge and mount it on the adapter. Slide the drinking water tank back into the machine. The replacement cartridges can be ordered from Schaerer AG as a 4-piece set (order number: 071397). Maintenance The coffee machine does not require regular maintenance.
Programming www.schaerer.com Programming Overview The following profiles have been predefined in the programming for end users: • Building custodian menu • Complete settlement menu • Reduced settlement menu • Menu Chef de service • Quality manager menu The profiles can be enabled by a service technician. He also assigns an access code for each profile.
Opens a selection field. USB port In the Schaerer Coffee Prime, software updates or backups are performed using a flash drive. The USB port is located on the right side next to the user panel and is protected by a cover.
Programming www.schaerer.com Press a small screwdriver into the hole next to the USB cover (see figure). The cover can now be removed. Building custodian profile The building custodian is the first contact person if there is a technical malfunction. He or she possesses solid technical knowledge and is regularly occupied with the coffee machine.
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Programming "Water supply" menu item Display text Description Setting range Notes Water supply source Aquachange switching Fixed mains water supply / Option 1: Switch from drinking water tank Int. drinking wa- to fixed mains water supply ter tank Open service door and remove drinking water tank.
Programming www.schaerer.com Menu item "Milk system" Display text Description Setting range Notes Milk suction time (s) The milk suction time is the time that is requi- 0.0 – 20.0 Determine the milk suction red to fill the milk hose with milk. It must be...
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Programming Menu item "Beverage parameters" Adjustment options Description Setting range Notes Tabs 1 to 5 Rename beverage tabs: All letters and – numbers 5 sec Hold down the tab. The keyboard appears. Enter the desired name and confirm with...
Programming www.schaerer.com Menu item "Time / Date / Timer operation" Display text Description Setting range Notes Summer time Setting to take into account the time change No summer – due to summer time: time EU summer Press the arrow button.
Troubleshooting Troubleshooting The [Info] field is displayed if a malfunction exists or intervention by a user or service technician is needed to ensure operating readiness of the machine. For instance, if the drinking water tank must be refilled. If such a case occurs, the [Info] field appears on the main screen.
Water values Poor water values can lead to machine damage. CAUTION! It is imperative that the specified values be complied with. Otherwise, Schaerer AG shall Risk of machine not accept liability. damage! The following water values are a precondition for the correct operation of the coffee machine: •...
Water quality Determining the water hardness A water hardness test must be performed to determine whether a water filter is needed. If the water values are poor, trouble-free operation of the machine cannot be ensured. The water values must also be entered when the machine is taken into service and can be readily adjusted in the machine menu.
Safety notes www.schaerer.com Safety notes Maximum safety is one of Schaerer AG's most important product features. The effectiveness of the safety devices is guaranteed only if the following instructions are observed to prevent injuries and health hazards: • Read the User Manual carefully before using the device.
Safety notes Risk from cleaning products Application Danger of poisoning from swallowing cleaning products. CAUTION! The following instructions absolutely must be complied with: User at risk! • Store cleaning products away from children and unauthorised persons. • Do not swallow the cleaning products.
Do not operate the device if the water supply is blocked. Otherwise, the boilers will not be refilled and the pump will run dry. • To prevent water damage in case of hose breakage, Schaerer AG recommend routing the water supply connection via a water stop valve (at the installation site). •...
Safety notes Coffee Improper handling of coffee can lead to health problems. CAUTION! The following instructions absolutely must be complied with: User at risk! • Check the packaging for damage before opening. • Do not add more beans than will be needed for one day.
Schaerer AG service partner, a representative thereof, or other authorised persons. Complaints about material defects must be reported to Schaerer AG in writing within 30 days! For hidden defects, this period is extended to 12 months from the date of installation (work re- port, handover report), but no longer than 18 months after the product leaves the factory in Zuchwil.
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