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Schaerer Coffee Prime
Operating instructions
V08 / 08.2018
Schaerer Ltd. P.O. Box 336 Translation of the original operating instructions

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  • Page 1 Schaerer Coffee Prime Operating instructions V08 / 08.2018 Schaerer Ltd. P.O. Box 336 Translation of the original operating instructions...
  • Page 2 Power connection and main on / off switch Waste water outlet Back of SCP Status bar Smart Info (information, operating instructions, error messages) Beverage register (programmable) Schaerer Ltd. Translation of the original operating instructions P.O. Box 336 BASCP_en Allmendweg 8 CH-4528 Zuchwil info@schaerer.com www.schaerer.com...
  • Page 3 This document is copyrighted. All rights are reserved. The reproduction, distribution, transmission via electronic systems or trans- lation of this document in another language is not permitted without the written consent of Schaerer Ltd. This applies to the entire document, as well as to individual excerpts thereof. The contents of the document are based on the most current data available at the time of printing.
  • Page 4: Table Of Contents

    Table of contents Introduction ....... 6 Cold water* (Option) ......38 Hot milk (Option) .
  • Page 5 Changing the water filter for the internal drinking water tank (Option) ..... . . 57 External water filter ....... . 58 Maintenance .
  • Page 6: Introduction

    Introduction Introduction Welcome This coffee machine is part of the next generation of fully automatic coffee machines. Our com- pany's core competence as well as decades of experience flowed into designing this equip- ment. These operating instructions provide information about the product, its operation and how to clean the coffee machine.
  • Page 7: General Safety Notes

    General safety notes Maximum safety is one of the most important features of Schaerer AG products. The effective- ness of the safety equipment can only be ensured if the chapter containing precautions to avoid injury and danger to health are adhered to.
  • Page 8 General safety notes Improper handling of electrical devices can result in electric DANGER! shock. Risk of electrocution! Please adhere to the following points: • Work on electrical systems may only be performed by skilled elec- tricians. • The machine must be connected to a fused electrical circuit (we rec- ommend routing the connection through an earth leakage circuit breaker).
  • Page 9 General safety notes www.schaerer.com Before using cleaning products, read the information on the package label carefully. If not available, the HEALTH & SAFETY DATA SHEET can be obtained from the sales partner (see the cleaning product packaging). There is a risk of scalding in the area where beverages, hot water CAUTION! and steam are dispensed.
  • Page 10: Risk Of Machine Damage

    • Do not operate the device if the water supply is blocked. Otherwise, the boilers will not be refilled and the pump will run dry. • Schaerer AG recommends installing a water stop valve (provided by the customer) in the water connection to prevent water damage in case of hose breakage.
  • Page 11: Product Description

    Use of this equipment is subject to the "General Terms and Conditions" of Schaerer AG and these operating instructions. In legal terms, any other use is not an intended use. The manu- facturer accepts no liability for damage resulting from unintended use.
  • Page 12 Product description Milk output SCP 1.35 kW Powerpack 2.0 kW Powerpack 3.0 kW – +80% milk output +130% milk output up to 8 oz (ca. 240 ml) up to 12 oz (ca. 350 ml) up to 16 oz (ca. 470 ml) BASCP_EN V08 | 08.2018...
  • Page 13: Scope Of Delivery And Accessories

    Product description www.schaerer.com Scope of delivery and accessories Quantity Designation Article number Schaerer Coffee Prime coffee machine Documentation Operating instructions Delivery Quality Form General accessories Drip tray with waste water connection 072781 Grille to the cup grid 072656 Drip grid to drip tray...
  • Page 14: Options And Optional Accessories

    Product description Options and optional accessories Example Option Description Powerpack The "Powerpack" option offers a larger boiler power for greater coffee or coffee/milk out- put. Boiler power of 2 or 3 kW. The construction depth increases by 80 mm.
  • Page 15 Product description www.schaerer.com Example Option Description Payment system interfaces Commercially available payment systems acc. to the MDB standard can be connected. A payment system can be retrofitted. Possible interfaces: • MDB-S • DIVA2 • DIVA2 Max Connection to dispensing equipment and cash register systems: •...
  • Page 16 Product description Example Option Description Base for side cooling unit and cup dispenser The side cooling unit or cup dispenser with a base is at the same height as a machine with a base and grounds container with integrated grounds container.
  • Page 17 Product description www.schaerer.com Example Option Description Fresh milk system with milk pump * (*) The "Fresh milk with milk pump" system is not currently available. The milk pump uses the connections from the left powder system. The left powder sy- stem is not therefore available.
  • Page 18 Product description Example Option Description Standard NcFoamer set (A) for standard milk Different milk nozzles should be used depen- temperature. ding on the machine equipment level. Machines with an under-machine cooling unit require the NcFoamer with a long hose.
  • Page 19: Technical Data

    Product description www.schaerer.com Example Option Description Monitored waste water tank A monitored external waste water tank in- stead of a waste water outlet. For detailed information, please contact your sales partner. Technical data Nominal power Powerpack** 2000-2400 W 5500-6300 W...
  • Page 20: Serial Plate

    In case of any modifications of the units that have not been approved by Schaerer, this declaration is rendered invalid. The following harmonised standards have been applied. For proper implementation of the requirements, a quality man- agement system certified in 2008 by DEKRA Certification GmbH in accordance with SN EN ISO 9001 is applied.
  • Page 21 Product description www.schaerer.com For CE conformity Machinery Directive 2006/42/EC EMC Directive 2014/30/EC • EN 60335-1: 2012 • EN 55014-1: 2006 • EN 60335-2-75: 2004 +A1 +A11 +A2 • EN 55014-2: 1997 +A1 +A2 +A12 • EN 61000-3-2: 2014 • EN 62233: 2008 •...
  • Page 22: Installation And Commissioning

    Installation and commissioning Installation and commissioning The machine must be installed in accordance with the applicable federal, state and local elec- trical and sanitary regulations. This includes an adequate non-return mechanism. Setting up the machine Site The location where the coffee machine is set up must meet the conditions specified be- CAUTION! low.
  • Page 23: Power Cable

    • Schaerer AG does not recommend using an extension cord. If an extension cord is used despite this (minimum cross-section: 1.5 mm²), please comply with the manufacturer’s specifications for the cable (operating instructions) and with locally applicable regulations.
  • Page 24: Water Connection/Drain

    (so that the water is able to drain). The "Water quality" supplementary instructions include information on recording the water val- ues and using filter equipment. The supplementary instructions can be requested from Schaerer AG or downloaded directly from the MediaCentre on the website (http://www.schaer- er.com/member). Connection values Recommended: 0.1 –...
  • Page 25: Installation

    Installation and commissioning www.schaerer.com Installation Unpacking machine Read the "Setting up the coffee machine" and "Power supply" chapters carefully before install- ing. ► Unpack the machine. ► Check the remaining package contents for accessories. ► Remove the accessories supplied in the grounds container and water tank.
  • Page 26: Disassembly And Disposal

    Installation and commissioning Disassembly and disposal The coffee machine must be disposed of correctly in conformity with local and legal regula- tions. ► Contact your service partner. BASCP_EN V08 | 08.2018...
  • Page 27: Operation

    Operation www.schaerer.com Operation Check before switching on ► Before switching on the coffee machine, check whether the following conditions are ful- filled. Conditions for switching on the coffee machine: • The main water valve (in machines with a mains water supply) is open/the drinking water tank is filled with fresh water.
  • Page 28: Main Window Touch Screen

    Operation Option 1: Side cooling unit Connecting: ► Connect side cooling unit with separate mains cable to the rear [A]. ► Connect level monitoring on the rear [B]. Switching on: ► Open doors. ► Switch toggle switch [A] to position [I].
  • Page 29 Operation www.schaerer.com Which elements are visible on the display depends on the machine status. Symbol Description Beverage tab There are five beverage tabs that can be used. Eight beverages can be sto- red on each tab. The beverage tabs can be named and assigned as desired by a service technician.
  • Page 30 Operation Symbol Description Heating up The small flame (arrow) under the date display is only displayed while the machine is heating up. During this time, beverages cannot be dispensed and an info window is displayed. DECAF To be able to dispense decaffeinated beverages (DECAF), two grinders are needed, one of which is filled with decaffeinated beans.
  • Page 31: Opening The Machine's Service Door

    Operation www.schaerer.com Opening the machine's service door Option 1: With "Service menu" ► Press the [Service menu] field on the touch screen (see figure).  The Service menu appears. ► Press the [Open service door] field.  The service door opens.
  • Page 32: Marked Operating Elements

    Operation Marked operating elements Operable machine elements are highlighted in colour. Green control elements: • (A) Bean hopper slider including lock left/right (optional). • (B) Powder system outlet slider (optional) Blue machine elements can be adjusted for filling and removed for cleaning: •...
  • Page 33: Water

    Operation www.schaerer.com ► Open the machine service door. See "Main window touch screen" - "Open service door". ► Open the machine cover by lifting up. Option 1: Small bean hopper ► Remove the lock switch (A) from the bean hopper as far as it will go.
  • Page 34: Milk (Option)

    Operation Danger of blockage through filling with unallowed powder! CAUTION! Never fill anything other than powder for automatic operation into the powder contain- Risk of machine damage! Ensure that the filled Choco powder does not touch the closed powder container lid.
  • Page 35 Operation www.schaerer.com Depending on the machine equipment and the steam nozzle, the NcFoamer Sets given below are available; Overview of NcFoamer colour code Steam boiler power SCP 1.35 kW SCPP 2 kW SCPP 3 kW Steam nozzle number code Steam nozzle tip diameter Ø...
  • Page 36 Operation ► Swivel the NcFoamer 90° to the right and remove forwards away from the steam nozzle. ► Position the new NcFoamer on the steam nozzle. Note the colour code (see description above). ► Swivel the new NcFoamer 90° to the left and engage in position.
  • Page 37: Dispensing

    Operation www.schaerer.com ► Close the door. Dispensing Adjusting the cup grate If a large container is being used, e. g. a Latte Macchiato glass, the adjustable cup grid must be swivelled to the right. ► Grip the cup grid, move it to the right and let it engage.
  • Page 38: Hot Water

    Operation  The beverage field on the display is deactivated again. Hot water ► Place a cup under the beverage outlet. CAUTION! Hot fluid! ► Press [Hot water] beverage field (see figure).  The progress of the beverage dispensing is shown on the display.
  • Page 39: Dispensing Options

    Operation www.schaerer.com Dispensing options Dispensing mode The mode of a beverage dispensing is configurable and is possible for beverages without a recipe. The following outlet modes are available in accordance with the beverage configuration: • Dosed = dispensing carried out in pre-defined quantity.
  • Page 40: Selecting The Coffee Strength

    Operation Selecting the coffee strength The Barista field can be used to adjust the strength of the dispensed beverage for one brewing. After beverage dispensing the Barista field returns to the standard setting of "medium". The [Barista] field must be programmed by a service technician or caretaker.
  • Page 41: Waste Water

    Operation www.schaerer.com Option 1: Grounds container The grounds container must be emptied as soon as the prompt to do so appears on the dis- play, however, at least once daily. ► Remove and empty the grounds container.  Dispensing of beverages is disabled while the grounds container is not in place.
  • Page 42: Waste Water Tank (Option)

    Operation Option 1: With "integrated" drip tray Drain the drip tray when the floater appears, but at least once daily. ► Open the machine service door. See "Main window touch screen" - "Open service door". ► Remove the grounds container.
  • Page 43: Transport Conditions

    Operation www.schaerer.com Transport conditions Improper transporting of the coffee machine can result in injuries. CAUTION! Observe the general regulations for health and safety. User at risk! ► Before moving the coffee machine, it is essential that you detach the drinking water supply, power supply and waste water outlet.
  • Page 44 Operation ► Carry out all the steps described in the "End of operation" chapter. If the machine will be exposed to freezing subzero temperatures, the boiler must be drained beforehand: ► Please contact your service partner. The boilers can be destroyed by freezing water as it expands.
  • Page 45: Cleaning

    Cleaning www.schaerer.com Cleaning Cleaning intervals Cleaning intervals Automatic cleaning Automatic machine cleaning Start-up flush Switch off rinsing Manual cleaning Empty and clean the grounds container Rinse out drinking water tank Empty and clean the drip tray Clean the bean hopper...
  • Page 46: Automatic Switch On/Off Rinsing

    Cleaning Failure to observe the recommended cleaning intervals and instructions will lead to the CAUTION! build-up of milk and bacteria. This results in a risk of contamination for the milk and Nc- User at risk! Foamer. The machine cleaning process should be carried out at least once every 2 days.
  • Page 47: Automatic Cleaning Every 2 Days

    Cleaning www.schaerer.com ► Briefly press the button on the right of the user panel.  The service door opens. ► Press the field to continue. Automatic cleaning every 2 days Grounds container Coffee grounds in the grounds container can quickly lead to mould formation. The...
  • Page 48: Changing The Ncfoamer (Option)

    Cleaning ► Insert cleaning tablet for the coffee system into the insert opening. ► Select the field in the cleaning programme. ► Obseve further display messages in the cleaning programme. Changing the NcFoamer (Option) See also "Safety notes" - "Hygiene rules" - "Milk" and in the "Operation" chapter – "Filling and connecting"...
  • Page 49: Manual Cleaning Every 2 Days

    Cleaning www.schaerer.com See also "Safety notes" - "Hygiene rules" - "Automatic machine powder/instant powder (op- tion)". If no powder system is installed, the subsequent cleaning steps are omitted from the cleaning programme. Option 1: Left powder system ► Remove hose from powder system outlet to the beverage outlet.
  • Page 50: Interior Of The Side Cooling Unit (Option)

    Cleaning ► Fit the fresh water tank in the machine. Interior of the side cooling unit (Option) There is a risk of contamination of the milk and cooling unit due to milk deposits and CAUTION! bacteria. User at risk! Clean the cooling unit every 2 days.
  • Page 51: Bean Hopper

    Cleaning www.schaerer.com See "Main window touch screen" - "Open service door". ► Remove the grounds container. ► Remove the drip tray. ► Pull the locking mechanism (A) forwards and hold.  This unlocks the brewing unit. ► Pull the unlocked brewing unit down while swinging it forward out of the machine.
  • Page 52: Powder Container (Option)

    Cleaning Powder container (Option) Never clean the powder containers in a dishwasher. High temperatures may lead to CAUTION! damage. Risk of machine Clean the powder containers only with a damp cloth. damage! See also "Safety notes" - "Hygiene rules" - "Automatic machine powder/instant powder (op- tion)".
  • Page 53: Waste Water Tank (Option)

    Cleaning www.schaerer.com ► Lift off lid (A) and empty the powder container. ► Release the right cap nut (B) and remove with the powder outlet elbow. ► Release the left cap nut (C) and pull out together with the metering screw (D).
  • Page 54: Haccp Cleaning Concept

    HACCP cleaning concept Cleaning regulations When installation, maintenance, care and cleaning are performed properly, Schaerer AG cof- fee machines satisfy the conditions of HACCP requirements. If the coffee machine is not cared for and cleaned properly, the dispensing of milk bev- CAUTION! erages will become a health hazard in terms of food hygiene.
  • Page 55: Descaling Products

    Cleaning www.schaerer.com Descaling products Information Application Descaling the boiler and line system Purpose of cleaning Removal of lime scale deposits in the coffee machine Application interval As instructed by the coffee machine BASCP_DE V08 | 08.2018...
  • Page 56: Service And Maintenance

    Service and maintenance Service and maintenance Descaling Have the following items ready before descaling the machine: • 2 bottles (0.75 l) of liquid decalcifier • Container for placing under the machine (5 l) The descaling procedure is performed in three stages and is display-guided.
  • Page 57: Changing The Water Filter For The Internal Drinking Water Tank (Option)

    ► Slide the drinking water tank back into the machine. Replacement cartridges can be ordered from Schaerer AG. The required article number is contained in the machine-specific spare parts catalogue. Exchange must be done using the display-guided instructions. The machine otherwise does not recognise the exchange.
  • Page 58: External Water Filter

    The "Water quality" supplementary instructions include information on recording the water val- ues and using filter equipment. The supplementary instructions can be requested from Schaerer AG or downloaded directly from the MediaCentre on the website (http://www.schaer- er.com/member). Maintenance The coffee machine requires regular maintenance.
  • Page 59: Programming

    Programming www.schaerer.com Programming Overview The following predefined profiles for the end user are available in the "Service menu". • Caretaker profile • Bookkeeper profile • Bookkeeper reduced profile • Operator profile • Chef de Service profile • Quality manager profile The profiles can be enabled by a service technician.
  • Page 60: Usb Port

    Closes the window for selecting media files. USB port In the Schaerer Coffee Prime, software updates or back-ups are performed using a USB stick. The USB port is located on the right of the user panel and is protected by a cover.
  • Page 61: Caretaker Profile

    Programming www.schaerer.com ► Press a small screwdriver into the hole next to the USB cover (see figure).  The cover can now be removed. Caretaker profile The "caretaker" is the first contact person if there is a technical malfunction. He or she pos- sesses solid technical knowledge and works regularly with the coffee machine.
  • Page 62 Programming "Water supply" menu item Display text Description Setting range Notes Water supply Aquachange switching Fixed mains water supply / Option 1: Switch from drinking water tank Int. drinking wa- to fixed mains water supply ter tank ► Open service door and remove drinking water tank.
  • Page 63 Programming www.schaerer.com "Grinder/brewing unit" menu item Display text Description Setting range Notes Change over grinder if the other An activated parameter changes over auto- inactive / active The parameter is activated grinder is empty or blocked matically to the second grinder with an empty automatically if the [same] message or blockage.
  • Page 64: Configuration

    Programming "Hardware configuration" Display text Description Setting range Notes Milk pump * Activates the milk pump if no left powder sy- inactive/active (*) The function is not cur- stem is active. rently available. The components for the Machine configurations with the left powder "Left mixer"...
  • Page 65 Programming www.schaerer.com "General" menu item Display text Description Setting range Notes Temperature unit The temperature unit can be changed here. Celsius – Fahrenheit ► Open selection menu with field [>].  Selection menu appears. ► Select required unit. Screen saver waiting time [min] The screen saver appears after the selected 0 –...
  • Page 66 Programming "Beverage parameters" menu item Adjustment options Description Setting range Notes Change programmed beverages Different parameters of the preset beverages All letters and Pretreatment level steps: can be changed under this menu item. There numbers 1: Quick-brew coffee, ma-...
  • Page 67 Programming www.schaerer.com "Self-service mode" menu Display text Description Setting range Notes Self-service mode active ► Deactivate/activate self-service mode. inactive/active Beverage dispensing via the DECAF field is swit- ► Save change with the field ched off in self-service mo-  The machine restarts.
  • Page 68: Service

    Size = max. 20 MB ► Insert USB stick in panel. Format = MPG2 ► Press the [Media manager] field. Please contact Schaerer  The "Media" folder is called up auto- for further information on matically (A) (if not, navigate manual- video conversion and de- ly).
  • Page 69 Programming www.schaerer.com Display text Description Setting range Notes Beverage selection symbol In addition to the set selection in the – – "Configuration" – "General" – "Beverage field icon" menu, separate icons can be assi- gned to every beverage as a beverage field.
  • Page 70: Info

    Programming Display text Description Setting range Notes Change the water filter Starts the wizard for changing the water filter. – – ► Follow the instructions on the touch screen. Generate EVA DTS file ► Insert USB stick into the panel.
  • Page 71: Bookkeeper Reduced Profile

    Programming www.schaerer.com The contents of the main menus are subsequently described in this chapter. "Configuration" main menu "Accounting" menu Description Setting range Notes Accounting On/Off ► Activate/deactivate accounting. inactive/active – Once accounting is switched on, beverages can only be obtained through an accounting system.
  • Page 72: Operator Profile

    Programming Operator profile The "Operator" has limited access to service functions. The following main menus are contained in the "Service menu" [Settings] in the [Machine op- erator] profile: • System • Service In the [Operator] profile, the following functions are available for direct selection in the "Service menu":...
  • Page 73: Restaurant Manager Profile

    Programming www.schaerer.com Restaurant manager profile The Restaurant manager has access to the beverage parameters, the self-service mode and the setting in the "Accounting" menu. The [Restaurant manager] profile contains the following main menus: • Configuration • Info In the [Restaurant manager] profile, the following functions are available for direct selection in the "Service menu":...
  • Page 74: Quality Manager Profile

    Programming Quality manager profile The "Quality manager" can read out counters and statistics. The "Info" main menu is contained in the "Service menu" [Settings] in the [Quality manager] profile. The [Quality manager] profile contains the following main menus: •...
  • Page 75: Troubleshooting

     The "Smart Info" window opens (see figure). ► Carry out the measures described. If the display message persists, a malfunction may exist. ► Contact your service partner (see www.schaerer.com). See also “Troubleshooting" - "Faults with display message". Faults with display message The most important fault messages are described below.
  • Page 76 Troubleshooting Display message Cause What to do Left grinder overloaded/bloc- An excessively high current value ► Open the door. (>8 A) has been measured over a de- ► Switch off the machine. fined period. The machine attempts to Right grinder overloaded/bloc- ►...
  • Page 77 Troubleshooting www.schaerer.com Display message Cause What to do Brewing unit time out The brewing unit does not have a press ► Contact your service partner. switch for the "home position". The po- sition of the brewing cylinder is detect- ed by measuring the current value. The...
  • Page 78: Precautionary Measures

    Precautionary measures Precautionary measures Cleaning products Application Danger of poisoning from swallowing cleaning products. CAUTION! Please adhere to the following points: User at risk! • Store cleaning products away from children and unauthorised persons. • Do not swallow the cleaning products.
  • Page 79: Hygiene Regulations

    Precautionary measures www.schaerer.com Hygiene regulations Water Improper handling of water can cause health problems! CAUTION! Please adhere to the following points: User at risk! • The water must be uncontaminated. • Do not connect the machine to pure reverse osmosis water or other aggressive types of water.
  • Page 80: Automatic Machine Powder/Instant Powder

    Precautionary measures Automatic machine powder/instant powder Improper use of automatic machine powder can be hazardous to health! CAUTION! Please adhere to the following points: User at risk! • Check the packaging for damage before opening. • Do not fill the machine with more automatic machine powder than will be needed for one day.
  • Page 81: Liability

    Schaerer AG service partner, a representative thereof, or other authorised persons. Schaerer AG must be notified in writing of any defects within 30 days. For hidden defects, this period is extended to 12 months from the date of installation (work report, handover report), but no longer than 18 months after the product leaves the factory in Zuchwil.

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